En savoir plus sur SuperOffice CRM

SuperOffice CRM is a customer relationship management (CRM) solution that caters to midsize businesses across various industries such as financial services, recruitment, manufacturing, hospitality and more. Key features include contact management, project and document management, email marketing, automated ticket routing and live chat integration. SuperOffice provides users with a central repository that allows them to manage their sales pipelines, marketing campaigns and customer support services. SuperOffice can either be installed on-premise or hosted in the cloud. Additionally, the solution also offers integration with multiple third-party applications such as Office 365, GSuite and more. Services are offered on a monthly subscription basis that includes support via phone and email. Pricing is per user per month, billed annually.
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SuperOffice CRM - Prix

SuperOffice CRM n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de SuperOffice CRM est disponible à partir de 45,00 €/mois.

À partir de :
45,00 €/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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SuperOffice CRM - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
4,1
Simplicité
4,2
Support client
4,2
Matt
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/04/2020

You can almost say it 'runs the company'!

We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.

Avantages

I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.

Inconvénients

The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.

Alternatives envisagées 

Dynamics 365, Salesforce Sales Cloud et HubSpot CRM

Pourquoi choisir SuperOffice CRM 

Zoho was not easy to navigate and the costs accumulated quite quickly when you started using the system more.

Logiciel antérieur 

Dynamics 365, Salesforce Sales Cloud et HubSpot CRM

Pourquoi passer à SuperOffice CRM

Cost and simplicity. The others needed too much work and cost to develop for our needs. SuperOffice had these areas ready made in the price with easy ways to adapt to our needs.
André
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/04/2021

Mit SuperOffice einfach Kundenbeziehungen auf- und ausbauen!

Mit SuperOffice können Kundenbeziehungen einfach abgebildet, auf- und ausgebaut werden. Das CRM ist sehr bedienerfreundlich, so dass es jedem Mitarbeiter*in möglich, auf den CRM-Zug aufzuspringen.

Avantages

Leichte Bedienbarkeit, zentrale Verfügbarkeit von Daten, strukturiertes Arbeiten dank Aktivitäten und Verkaufsleitfäden, stets aktueller Forecast und eine Skalierbarkeit des Systems sind wesentliche Vorteile von SuperOffice CRM.

SuperOffice CRM bietet dank der Integration von Office 365, ERP und Echobot sowie den Automatisierungsmöglichkeiten via Zapier vor allem in Vertrieb und Marketing einen echten Mehrwert.

Inconvénients

Aktuell keine, SuperOffice hat sich stetig weiterentwickelt und Nachteile eliminiert!

Alternatives envisagées 

SugarCRM

Pourquoi passer à SuperOffice CRM

Aufgrund der sehr einfachen und intuitiven Bedienung.
Eva
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 08/04/2020

Stellar CRM

SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.

Avantages

It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc.

Inconvénients

Perhaps the marketing module should be included in the base package.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à SuperOffice CRM

Affordable and contains a wide range of practical and intuitive features, and comes with a user friendly interface.
Andy
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/06/2020

The CRM for SME business

Working in a manufacturing SME, I used SuperOffice for over 12-years and it was the backbone of the sales and marketing functions. I have since moved on and set my own business up and have continued using SuperOffice.

The service and support is excellent and questions are answered very quickly. It’s the perfect solution for my business.

Avantages

The system is very intuitive and straight forward to use. Customisation is simple to administer yourself - there are also lots of really useful how-to guides and training videos available too.

Aside of the ‘usual’ CRM bits, the stand out functionality for me is the document management side of SuperOffice. You are able to archive pretty much any format of document straight into the system against the individual contact; whether a phone call, quote, email, letter, spreadsheet, etc. You have full traceability of all customer and prospect contact.

Inconvénients

Mmm, I am genuinely struggling to find anything that I would consider to be a con of this system!

Jan
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/04/2020

Moving to SuperOffice 8.5 from previous Superoffice Version

SO is a central part. We do several additional applications - using the database ids for persons, projects etc...

Avantages

Moving was easy . As developer I like very mcuh simply to add my web-frames to different aspects inside SO still using my well known web technology.

Inconvénients

I would like to have a person connected to different companies.
We have freelancers switching to our company or moving again. So we could 'follow' the history using the same person-ID. Also contacts sometimes are working for on company but are members of additional "Gremien".

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