En savoir plus sur Alpega TMS

Alpega TMS est un système cloud de gestion des transports flexible et évolutif fourni avec une structure de SaaS. Alpega TMS permet aux expéditeurs, prestataires de services logistiques et transporteurs de gérer et rationaliser leurs opérations logistiques de manière collaborative, rentable et efficace. Sourcez, planifiez, optimisez, exécutez, rapprochez et analysez les processus de transport de bout en bout pour assurer une utilisation optimisée de la capacité et des coûts de fret totaux réduits. La plateforme cloud d'Alpega facilite une collaboration horizontale et interfonctionnelle en temps réel avec l'ensemble des partenaires commerciaux à l'échelle de votre écosystème logistique. La solution offre l'opportunité de dégager une valeur ajoutée rapidement, de mettre à niveau les processus concernant des modules, fonctionnalités et volumes complémentaires ou encore d'étendre les processus à l'ensemble de la chaîne d'approvisionnement en incluant des sites, transporteurs, partenaires logistiques, fournisseurs ou clients supplémentaires. Alpega TMS fournit des outils d'assistance internationale, de ventes et de mise en œuvre. Découvrez le partenaire de confiance de plus de 200 entreprises à travers 80 pays, avec des clients aux entreprises aux envergures, chiffres d'affaires et dépenses en transports différents. Les solutions répondent aux besoins des chaînes logistiques simples et complexes. Chaque jour, plus de 200 000 utilisateurs dans le monde se connectent aux solutions Alpega TMS.
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Alpega TMS - Prix

Alpega TMS n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non

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Alpega TMS - Avis

Note globale

4,1
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,0
Fonctionnalités
4,0
Simplicité
3,9
Support client
4,2
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Tous les avis sur Alpega TMS

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61 avis
Nandkumar
Nandkumar
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 24/06/2019

Translot

The overall experience has been great. Executives have been of great support during the implementation phase of the software. It has allowed us for smoothly transitioning all the parts of the delivery process over this tool.

Avantages

ITs easy to use and provides visibility to all stakeholders. Furthermore, it reduces our work as it links the company make the delivery and the team internally who receives it.

Inconvénients

That it is not capable to report multiple shipments under one delivery

Réponse de Alpega

Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Répondu le 26/06/2019
Dave
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 28/06/2019

Roquette-1st in the U.S. to use Transwide

We use just the Call-Off product now, but looking at the TMS product also.
Excellent Support in the U.S.

Avantages

ease of use for shippers and carriers
information organized in a logical format
great visibility
filter function helps manage shipments

Inconvénients

system goes down and that creates major issues, all visibility is lost, don't know what tenders went through and what didn't.
Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.

Réponse de Alpega

Hi Dave,
Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
Our support team will reach out directly regarding the email notifications.
We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Répondu le 03/07/2019
Peter
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
4

3,0
Publié le 25/06/2019

Review Software

Controlling daily trucks is greatly organized, just needs to be updated.

Avantages

Organized, informational, Changeable, Very User friendly.

Inconvénients

Slow, Too many steps, Have to click too many pages to get what information is needed.
Needs to have quick access to Daily Schedule upon logging in.
Needs to be faster at loading up pages.
It would be nice to have an App on phones for easy logging on delivery times and or changes.

Réponse de Alpega

Hi Peter, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.
You are able to set Current Schedules as your homepage. I will contact you directly to explain.

Répondu le 26/06/2019
Dave
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4,0
Publié le 15/07/2016

Excellent Communication Tool

We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.

Avantages

Simplicity of use and clear organized transport order information for the users.
Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems.
System updates are always done on weekends.

Inconvénients

Screen changes are a bit slow (about 15-30 seconds per screen).
Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Réponse de Alpega

Thanks for the great review and feedback. WE appreciate our lengthy relationship with Roquette. You never forget your "first" ;-)

Répondu le 15/07/2016
Aimie
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 25/06/2019

Alpega (Transwide)

Alpega(Transwide) has given me a good experience. It is user friendly and allows my company to conduct business in the manner it needs to, to best serve our customers. The customer service team in Pittsburgh is always willing to help, and make it a priority to help find ways to make the system work more for our needs. CSR is always on top of finding solutions, and if she doesn't know the answer she makes sure to search one and get back to us.

Avantages

This software makes it easier for my department to conduct business. It gives a line of communication between our customer service department and truckers in order to ensure the customer is getting their shipments. It is eye appealing and user friendly.

Inconvénients

The notifications are sometimes delayed, on when they are going to have outages.

Réponse de Alpega

Hi Aimie, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear our support team has been helpful.
We are currently working on improving our communications around system access.

Répondu le 26/06/2019
Susan
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
3

4,0
Publié le 08/07/2019

transwide

It is easier to use than Schneider National site.

Avantages

I can use the reference number to sort my screen by.

Inconvénients

I don't like if I want to use the data option, I have to put in everything every time even though I only have one report. I do not like it times out. (not always 40 in between usage) It is SLOW!!

Réponse de Alpega

Hi Susan,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and that you find the tool easy to use.
Our support team will reach out to ensure the best use of the reporting function.
For your safety, there is a standard requirement that requires you to log in again after being inactive.

Répondu le 18/07/2019
Deborah
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
3

3,0
Publié le 25/06/2019

Value of Transwide

Reduced demurrage costs

Avantages

Like the capabilities and ease of tracking shipments

Inconvénients

Could be a little friendlier for the set up stage for schedule, customer service e-mail response could be timelier, recently there has been more unplanned downtime periods

Réponse de Alpega

Hi Deborah,
Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.
We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Répondu le 26/06/2019
Jennifer
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

3,0
Publié le 01/07/2019

Transwide

Avantages

Easy to use program. Gives insight on number of loads for the days ahead that have not yet been communicated to the carrier.

Inconvénients

Shippers are unable to load the trucks in the amount of time the timeslots allow. The drivers back up before getting checked in. Once the slot has passed the number is no longer good.

Also, the products are not specific where the user books the timeslot.

Réponse de Alpega

Hi Jennifer, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Répondu le 03/07/2019
Harry
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 07/07/2022

Best software for Scheduling appointments

Avantages

- Easy to make account
- Helps you to schedule the dock appointments
- Best customer service available
- Recommended by the customers, Shippers and receivers

Inconvénients

- No cons available or found for this application.

Edgardo
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4,0
Publié le 24/06/2019

Alpega - Review

Transwide allows us to communicate with one of our top customers. It plays a significant part on our on-time communication and allows us to track loads that were accepted or cancelled.

Avantages

This software is very user friendly. The amount of training needed to navigate is minimum. Everything is very straight through and I like the idea of having different communications tools with all parties involved.

Inconvénients

The amount of notification emails. Alpega sends too many notifications in regards to one single load/event.

Réponse de Alpega

Hi Edgardo,
Thank you for the kind review. Regarding the email notifications, these preference are easy to set up per user. We'd be happy to show you how to pick and choose which notifications you would like to receive under My Notifications in Transwide. I will call you directly, but you can always contact us for help via live chat, emailing [email protected] or dialing 877-778-9433.

Répondu le 26/06/2019
Pam
  • Secteur d'activité : Emballage et conteneurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

5,0
Publié le 24/06/2019

Logistics Manager

used to never go down... something has changed

Avantages

convenience... I don't have to make apt.

Inconvénients

It has been "down" a lot lately.
very hard to make apt. when can't get into software

Réponse de Alpega

Hi Pam,
Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Répondu le 26/06/2019
Kellee
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 24/06/2019

Decent software

Transwide makes is easy to manage appointments to ensure that our drivers aren't being held up when going to load or deliver.

Avantages

It is fairly user friendly, and adding new users is easy. In addition, the support team is very helpful whenever assistance is needed with setting new users up or resolving general issues. Ease of use is the biggest pro of Transwide.

Inconvénients

The system goes down quite frequently, at least once every other week. This is very inconvenient as transportation is a 24/7 industry, and appointments can fill up fast. Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Réponse de Alpega

Hi Kellee,
Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Répondu le 26/06/2019
Debbie
  • Secteur d'activité : Transport routier/ferroviaire
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3,0
Publié le 27/06/2016

Transwide Review from AN/BR/MY

Good tool for scheduling loads. Reporting leaves a lot to be desired. System is slow. I am not privy to costs.

Avantages

Ability to schedule loads.

Inconvénients

It's slow.

Réponse de Alpega

Thanks for your feedback Debbie. Since the Transwide solutions are all run in the "cloud", system speeds are subject to local bandwidth issues. Your site is the only one of 15 within your company that experiences speed issues. Also, Carmeuse should be implementing advance Reporting options from Transwide within the next few weeks that should provide you the reporting you are looking for

Répondu le 27/06/2016
Delores
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 27/06/2016

Transwide Feedback

Transwide allows us to manage our business versus our carriers managing our business for us. Demurrage costs have been slashed by 75%.

Avantages

Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Inconvénients

Logs you out after x number of minutes of inactivity.

Réponse de Alpega

Thanks Delores. We value your years of usage and your recent feedback.Transwide allows for 40 minutes of inactivity before logging out inactive users. Like most cloud solutions today, we have to trade-off how long we can allow our 80,000+ users to remain on the tool without activity vs. performance speed for those who are actively using the applications.

Répondu le 27/06/2016
Matthew
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
3

5,0
Publié le 01/07/2019

transwide

I love the software, my most favorite online booking system

Avantages

ease of use, ease to learn. I like that the process is simple

Inconvénients

i dont like the difficulty making search criterias.

Réponse de Alpega

Hi Matthew, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
Once you create search criteria, you are able to save that search for later use. If you have questions about this, please contact our support team, [email protected] 877-778-9433.

Répondu le 03/07/2019
Steyn
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
2
Support client
2

4,0
Publié le 01/07/2019

DLF Asset management solution

We choose a solution that offered more than we needed, and therefore we had to abandon it.

Avantages

Very comprehensive solution, offered dock scheduling and inter-company organization on an advanced level

Inconvénients

Difficult to navigate and tailor to needs of particular business

Réponse de Alpega

Hi Steyn,
Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.

Répondu le 03/07/2019
Jake
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
2
Support client
1

2,0
Publié le 01/07/2019

Transwide

negative at this point, too much downtime, takes too long to use.

Avantages

The organization could be nice if it was more user friendly and much more reliable.

Inconvénients

The system is always down and always runs slow. Constant down time when we need to use it to stay up to date.

Réponse de Alpega

Hi Jake,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.

Our support team will reach out directly to help you save steps, and ensure the best use of Transwide.

We acknowledge the inconvenience of our recent downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Répondu le 03/07/2019
Russell
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
1
Simplicité
1
Support client
0

1,0
Publié le 01/07/2019

Consumes to much time.

We only use because of customer requirement.

Avantages

To be honest, none. The downtime is unbelievable.

Inconvénients

It is non functional most of the time. Puts another activity between shipper and customer that we do not have time to implement.

Réponse de Alpega

Hi Russell,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.

Our support team will reach out directly to help you save steps, and ensure the best use of Transwide.

We acknowledge the inconvenience of our recent downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Répondu le 03/07/2019
Mike
  • Secteur d'activité : Traduction et localisation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 24/06/2019

User friendly

Avantages

I like the way that you can organize your search and once you go into detail, you get all the details that you need.

Inconvénients

Not really ran into any cons with this program

Réponse de Alpega

Hi Mike, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Répondu le 26/06/2019
Marissa
  • Secteur d'activité : Bureau exécutif
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 08/07/2019

Receiving Department

My overall experience with Transwide is a fairly good experience. It is very helpful with what I need to make my work easier.

Avantages

I like most about Transwide is setting up appointments when needed and checking for other in coming appointments.

Inconvénients

What I like least about Transwide is the system is down quite frequently.

Réponse de Alpega

Hi Marissa,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Répondu le 18/07/2019
MaShayla
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 24/06/2019

using transwide

Avantages

you can check slots to get accurate time of when trucks are coming in for us to off load material

Inconvénients

sometimes it glitches or goes down making it hard to see booked spots

Réponse de Alpega

Hi MaShayla, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
Should you need assistance, please contact our support team at 877-778-9433, [email protected], or via live chat.

Répondu le 26/06/2019
Tara
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 24/06/2016

Has made us more efficient

I have had an overall great experience with Transwide. It has helped us to become more efficient with tendering loads to the carriers and has helped out a lot with detention costs.

Avantages

The carriers being able to get their loads almost instantly.

Inconvénients

Sometimes when navigating through the system it can be a little slow.

Réponse de Alpega

Thanks Tara. As a Transwide customer since 2008, we truly value your long-term relationship with us, and your positive feedback.

Répondu le 24/06/2016
Liza
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 08/07/2019

User review

Avantages

Its easy to navigate and easy to learn.

Inconvénients

Changing load times can be several steps

Réponse de Alpega

Hi Liza,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Répondu le 18/07/2019
Erik
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 01/07/2019

Transwide

Overall the TMS is much better that others I use for other clients.

Avantages

The easy of updating and changing dates and line items

Inconvénients

Wish it was faster and more easy to change between shipments

Réponse de Alpega

Hi Erik, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear we provide a better experience than other systems you use.

Répondu le 03/07/2019
Joshua
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 24/06/2019

Transwide Review

overall experience is great! No issues with the site..

Avantages

The ease of use / user interface is easy to maneuver around the site.

Inconvénients

I don't utilize all aspects about this software so I don't have much input to say. All I do is schedule appointments.

Réponse de Alpega

Thank you, Joshua for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Répondu le 26/06/2019

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