En savoir plus sur IndySoft

Indysoft Calibration Management est une solution hybride de gestion de la maintenance qui s'adresse aux entreprises de toutes tailles dans divers secteurs tels que l'aérospatiale, l'aviation, la fabrication, la recherche, etc. Les fonctionnalités clés comprennent la gestion de la conformité, la gestion de plusieurs stations, la gestion des actifs, l'impression d'étiquettes, le suivi des dates d'échéance et le reporting de données statistiques. Indysoft Calibration Management offre aux utilisateurs un moteur de modélisation des processus qui leur permet de reconfigurer les flux de travail en fonction des évènements avec des points de contrôle, des ensembles de règles et de la documentation à divers points le long de la chaîne opératoire de l'équipement. La solution fournit également aux utilisateurs un tableau de bord centralisé, des organigrammes de processus, une prise en charge des langues étrangères et plusieurs types d'affichages et de sessions. De plus, IndySoft Calibration Management prend en charge l'intégration aux bases de données Firebird, SQL Server, Oracle et MySQL. Les services sont proposés avec un abonnement mensuel. Des licences perpétuelles sont également proposées aux utilisateurs en échange d'une redevance unique. La solution peut être déployée sur site ou hébergée dans le cloud et offre une assistance par téléphone, e-mail et via une base de connaissances en ligne.
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IndySoft - Prix

IndySoft n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de IndySoft est disponible à partir de 199,00 $US/mois.

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IndySoft - Avis

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Évaluation des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,4
Simplicité
4,2
Support client
4,7
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Tous les avis sur IndySoft

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120 avis
Chad
Chad
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 14/01/2025

IndySoft is an elite product for keeping assets in check.

IndySoft has provided us with the most suitable and successful experience when tracking and managing our assets. It has made it easy for us to gain useful information about our assets and to monitor their status. IndySoft advanced tracking tools makes it easy to have a clear view on our assets and their functionalities.

Avantages

IndySoft serves us with the most reliable assets tracking tools that allows us to keep track of all our assets from one central point. It has a batch tracking function that help us save time when tracking assets by allowing us to monitor our assets in batch rather than individually. IndySoft has the most comprehensive data safety functions which help keep our assets protected during the whole tracking period. It also has reporting and audit trails features which help us gain a deeper view on all the activities on our assets.

Inconvénients

IndySoft is performing perfectly and we are yet to experience any downsides. Nothing so far to dislike.

Utilisateur vérifié
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 07/01/2025

Versatile Software for Any Lab

Migrated from old system in 2022, implementation was very helpful with customization support and training. I took an interest in learning as much as possible to best support internally as a System Administrator, [sensitive content hidden] was very helpful with showing me the "ins and outs" and was very efficient with our time.
2 years and we are still evolving into the system as it has a lot more to it than our previous software.
I would perhaps like to see something like online beginner/intermediate/advanced training courses as purchasable options for the more complex functions.

Avantages

Very versatile. Can accommodate nearly any specific need for internal calibration support with the right configurations. Friendly user interface, easy to train new members to use.
Implementation Specialists are fantastic.

Inconvénients

Some functions/modules such as Print builder and Test Points could use more documentation in the user's manual. Much of it is trial and error, or reliance on IndySoft Support.
Without an internal knowledgeable System Admin well versed in the business, it can limit what you get out of the software.

Réponse de IndySoft

Thank you for sharing your experience! We're thrilled to hear that you’ve found the software versatile and well-suited to accommodate specific needs in internal calibration support, with a user-friendly interface that simplifies training for new team members. It's great to know our Implementation Specialists made the migration process in 2022 smooth and provided valuable customization and training support.

We appreciate your feedback on documentation for features like Print Builder and Test Points, as well as your suggestion for online training courses. We're always working to improve resources to maximize the value you get from IndySoft. It’s inspiring to see your commitment as a System Administrator and how you’ve embraced the platform’s potential. If you ever need additional support or have ideas for enhancements, don’t hesitate to reach out!

Répondu le 15/01/2025
Jared
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
4
Support client
4

3,0
Publié le 03/01/2025

It Works Fine

It's fine. It does what its supposed to do. Its greatest strength of infinite customizability is also its greatest weakness. The Test Point function works but could be much better (MUDCATS datasheets are amazing).

Avantages

Reports. You can easily track metrics and pull reports about anything quite easily.

Inconvénients

It's much more customizable than it needs to be. The ability to tailor the software to fit your needs is nice but it should have a fixed structure that cannot be changed. Every time an update is released or an internal update is made something breaks or becomes less efficient.

Gonzalo
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/01/2025

Great CMMS Software

Used it for over 12 years and am still learning more details about the software which means it has endless possibilities for its use.

Avantages

Able to configure the software to our needs.

Inconvénients

Not easy to configure a 2-D table unless it uses MS-Excel as an imbedded table

Réponse de IndySoft

Thank you for your feedback and for being a long-term user of IndySoft! We're thrilled to hear that its configurability continues to meet your unique needs and that you're discovering new features even after 12 years. It's a testament to the platform's flexibility and depth.

We understand the importance of intuitive tools for tasks like configuring 2-D tables. Your input helps us explore potential enhancements for smoother user experiences. We're glad IndySoft has become a valuable part of your operations, and we look forward to supporting you as you continue to unlock its full potential!

Répondu le 15/01/2025
Jon
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 07/01/2025

The Best Calibration Management System

I love this program and wouldn’t change out of it. Customer service is exceptional and always helps out when needed.

Avantages

A very well organized calibration management system with a large amount of customizable options to fit your business needs.

Inconvénients

As it’s a complex system, its settings and options is a complex system as well. This program requires some research for a well informed user.

Réponse de IndySoft

Thank you for your glowing review!

We understand that the system’s complexity can require some research to fully master, and we’re here to support you. It’s fantastic to know that our customer service has been a strong resource for you. Your switch from ProCalV5 to IndySoft validates our focus on delivering advanced features and the convenience of a cloud database. If you ever need assistance or have suggestions, don’t hesitate to reach out!

Répondu le 15/01/2025
Obed
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
3
Support client
4

5,0
Publié le 08/01/2025

Total Asset Management

I have used IndySoft ever since it was launched but almost giving up in pursuing its best application as required by our local industry.

Avantages

Its technical capability as an Asset Management tool and also a Quality Platform

Inconvénients

The flexibility in striking a deal with IndySoft to roll-out IndySoft from being a laboratory tool to being a national tool by buying more licenses for remote connectivity to various stakeholders (Clients, Regulators, etc).

Réponse de IndySoft

Thank you for sharing your long-term experience with IndySoft! It’s rewarding to know that IndySoft stands out for its functionality and scope compared to other tools.

We appreciate your feedback on expanding flexibility for broader rollouts and remote connectivity. Scaling IndySoft as a national tool to meet industry-specific requirements is a goal we continually strive for, and your input highlights valuable areas for growth.

Thank you for your loyalty and for helping us improve.

Répondu le 15/01/2025
Brent
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 06/01/2025

A Real Solution for Metrology Professionals and Laboratories

The IndySoft software has been an valuable asset for our department.

Avantages

IndySoft is focused on the needs of calibration laboratories. They understand the science of metrology and is shows in the software. They are constantly looking for ways to improve the feature set and the user experience.

Inconvénients

I'm always looking for more ability to configure certain functions.

Alternatives envisagées 

IBM Maximo Application Suite

Pourquoi passer à IndySoft

Features and ease of use. It was a software that was specifically focused on metrology and calibration functions.

Réponse de IndySoft

Thank you for your thoughtful review and for recognizing IndySoft’s commitment to the metrology community! We're delighted to hear that our features and continuous improvements have made a positive impact on your operations.

We value your feedback about additional configurability and will consider it as we refine our platform. Hearing that IndySoft has been a valuable asset to your department reaffirms our mission to provide tailored solutions for calibration professionals. We're here to support you as you continue achieving success with IndySoft!

Répondu le 15/01/2025
Jonah
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
5

4,0
Publié le 03/01/2025

Customizable CMMS experience

Overall, the software is very functional with only issues truly being the speed of the custom scripting.

Avantages

I like the customer support, customization, and accessibility. Searching for things is made very easy with the search features in Indysoft.

Inconvénients

Quite a few of the custom scripts run fairly slow compared to the out of the box solutions, but the custom parts were needed for our specific application

Réponse de IndySoft

We're pleased to hear that IndySoft's customer support, customization options, and search functionality have enhanced your experience and met your specific needs.

We understand the importance of performance and will continue to optimize the speed of custom scripting to better support tailored applications. Thank you for sharing your journey with us!

Répondu le 15/01/2025
Utilisateur vérifié
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 03/01/2025

IndySoft - not just calibration

My overall experience is 10 out of 10. I recommend IndySoft as a solution anywhere data and measurements need to be taken in a production or testing/laboratory environment. The implementation staff at IndySoft are great at setting up processes and flow charts for each company's unique needs.

Avantages

IndySoft on the surface level is an amazing calibration management software. Everything one would need to run a calibration laboratory is in the software with plenty of automation options. On a deeper level, though, IndySoft can be modified and customized for many different applications. I use IndySoft to run thermal spray production and testing, shot peen (surface enhancement) production and Almen strip testing, and many testing commonly found in metallurgical laboratories. With some intermediate computer coding skills, I can easily customize IndySoft to fit as a software and automation product in many unique applications. From my team of nearly 150 technicians, I consistently get positive feedback on how IndySoft helps them perform their day-to-day tasks.

Inconvénients

It takes a while to learn. One really has to dive deep and explore IndySoft to get proficient at it. There are plenty of help videos on YouTube and the support documentation is fantastic, but you do have to really go through a lot of it to do it yourself.

Réponse de IndySoft

Thank you for sharing your detailed experience with IndySoft! It's fantastic to hear how you’ve leveraged its flexibility to support not just calibration but also thermal spray production, testing, and other metallurgical lab processes. Your feedback highlights the real-world value IndySoft provides to large teams like yours, and we’re thrilled that your technicians find it integral to their daily tasks.

We acknowledge that mastering IndySoft takes time, and we’re glad the available resources have been helpful. Your recommendation and perfect score mean the world to us, and we’ll continue working to make the learning curve smoother for new users. Thank you for your trust and innovation!

Répondu le 15/01/2025
Deep
Deep
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 12/01/2025

Is indysoft worth it?

Indysoft is great solution for teams or businesses which need proper calibration and asset management

Avantages

1. Indysoft allows me to customise almost everything according to my work need which improved my workflow
2. It provides me detailed insights of assest usage, location and performance
3. It has user friendly interface which makes it easy to use even for beginners

Inconvénients

The only thing i disliked is its pricing is quite high for small business or team with limited budgets.

Réponse de IndySoft

We're thrilled to hear that IndySoft’s customizability, detailed asset insights, and user-friendly interface have positively impacted your workflow and made asset management easier, even for beginners.

We understand that pricing can be a challenge for smaller businesses or teams, and we truly value your feedback on this. Our team is always exploring ways to ensure IndySoft delivers exceptional value across various business sizes. Thank you for sharing your experience, and we’re here to support your continued success!

Répondu le 15/01/2025
Jo
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 02/04/2024

Making life easier

After our in house super user had helped to get it to where we needed it, it's been very good.

Avantages

Once populated this is an easy way to log every piece of equipment that is sent to us. As I'm admin, the storage of historic notes and scan files/photos makes booking in more efficient every year. We now have a build up of nearly 7 years. Indysoft is in constant use throughout the day.

Inconvénients

Any cons are really small nit picky things, some have been resolved. Nothing to make much of a comment on.

Réponse de IndySoft

Hi Jo! We’re thrilled to hear that our software has made logging and managing equipment more efficient for you and that you’ve been able to maintain accurate historical records.

Thank you for taking the time to share your experience. We're committed to continuously improving IndySoft and appreciate your support!

Répondu le 12/09/2024
Paul
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3,0
Publié le 27/03/2024

Has potential, needs more development

Support can be slow sometimes- for example I have an open ticket that is still unresolved after a month, where a function that worked previously is now broken.

Avantages

Industry standard for calibration labs, familiar platform

Inconvénients

New revisions don't address real-world needs and functionality. Seems like fluff over function.

Réponse de IndySoft

Hi Paul,

Thank you so much for taking the time to write a review.
Your feedback is invaluable to us, as it allows us the opportunity to improve based on your insights.

We apologize for the inconveniences you've experienced and are actively working to resolve issues as efficiently as possible. Your patience and understanding are greatly appreciated!

Répondu le 15/04/2024
Paul
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
5

5,0
Publié le 28/03/2024

Excellent calibration management software

Overall, my experience has been excellent. We mostly utilize the basic functions right now. However, the software is extremely powerful and we have only scratched the surface of what it can do. I look forward to leveraging more of the capabilities in the future.

Avantages

It is easy to start with the basic calibration management functions and to rely on IndySoft for planning and scheduling.

Inconvénients

There are several functions within the software that are just not intuitive. We struggle with creating custom reports which can be saved and rerun in the future. Configuring searches can also be a challenge and time consuming. This may very well be a training gap, which I have not had the time to explore.

Réponse de IndySoft

Hi Paul,

Thank you so much for the review! We're delighted to hear that you find our calibration management software easy to start with and reliable for planning and scheduling. We appreciate your feedback on areas for improvement and are committed to enhancing the user experience. We're thrilled to continue supporting you in the future!

Répondu le 29/04/2024
Alannah
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 28/03/2024

Indysoft Functionality

Avantages

Very easy to teach and use as a beginner. Asset and calibration management is also quite easy given the tools and search features.

Inconvénients

Customization can be difficult for building reports and troubleshooting issues. It was also very difficult to get MetCal implemented within our Indysoft program.

Réponse de IndySoft

Hi Alannah,

Thank you for your review! We're glad to hear that you find it easy to teach and use, especially as a beginner, and that asset and calibration management are straightforward with our tools and search features. We appreciate your feedback on customization challenges and the implementation process for MetCal. Your input helps us improve and better support our users. If you have any further questions or concerns, please don't hesitate to reach out!

Répondu le 29/04/2024
alex
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 04/01/2025

great platfrom to track down the asset activities and obtain associated documentation

great platform to track down asset activities without contacting vendor as i used to do

Avantages

visibility of every asset activites/transaction done at calibration vendor (receiving, calibrating, reviewing etc)

Inconvénients

so far i have not had any issues with obtaining the information needed

Réponse de IndySoft

Thank you for sharing your experience! We're thrilled that IndySoft has provided you with clear visibility into asset activities and streamlined documentation retrieval, eliminating the need to contact vendors directly.

It’s great to hear that the platform is meeting your needs seamlessly. If there’s ever anything else we can assist with, don’t hesitate to let us know!

Répondu le 15/01/2025
Daniel
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

5,0
Publié le 21/01/2025

Keeping track of various maintenance routine

Avantages

I can easily keep track of the various machine activities which has helped me to also manage various asset efficiently and to also stay on track on the various maintenance routine of different assets in order to maintain perfect working conditions. It has helped to improve the rate of workflow which has bring about increase in production. Its very easy for me to use as it has a good interface i can work with.

Inconvénients

Its customer care services should be improved and its frequent updates sometimes makes it difficult for easy use of the software.

Emmanuel
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 16/01/2025

My personal experience with indysoft

It offers a middleman access to tracking down asset activities and solves the issues of advertisement.

Avantages

Management and tracking of assets with easy to create visual representations of the assets has offered by the platform

Inconvénients

No negative features about this platform at all.

Jaceguay Jay
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/01/2025

Managely system

It is the best where many reviewers rank it 10/10 and its accessible and with good encryption system software

Avantages

It is a calibration Management system software and it user-friendly interface.

Inconvénients

I have not yet got any problem with it form the start day

Tyrek
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 07/01/2025

IndySoft Review

Avantages

The ease of use and resources available in terms of documentation and support.

Inconvénients

Sometimes it can be hard finding supportive documentation for older versions of IndySoft.

Réponse de IndySoft

Thank you for your review! We're glad to hear you find IndySoft easy to use and appreciate the resources and support available.

We understand how important access to documentation is, even for older versions of the software. Your feedback helps us identify areas for improvement, and we’ll explore ways to enhance the availability of legacy support materials.

Répondu le 15/01/2025
Patrick Gerald
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 07/01/2025

Good database solution to chemical tracking

Excellent resource of find chemicals in our labs

Avantages

Easy to use and simple to find the required info.

Inconvénients

Difficult to start using it but easier later on.

Réponse de IndySoft

Thank you for sharing your experience! We're pleased to hear that IndySoft has become an excellent resource for chemical tracking and finding information in your labs.

We understand that getting started can feel challenging, and we’re always working to make the onboarding process smoother. If you have any specific suggestions or need further support, please don’t hesitate to reach out. Your feedback helps us improve!

Répondu le 15/01/2025
Kristin
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5,0
Publié le 18/08/2020

Perfect Solution for Calibration Management Across Multiple Sites

Overall, IndySoft has greatly benefited our organization. The ability to have both calibration data and tool tracking data in one system has been the most beneficial aspect of the software. We have been able to deploy IndySoft at multiple locations globally to bring all sites into one system and standardize our process (previously each site had their own process and software). This has been incredibly helpful. Finally, IndySoft as a company has been great to work with. The IndySoft support team goes above and beyond to help answer questions!

Avantages

Our organization was looking for a system that could perform calibration (acting as a commercial calibration lab), record calibrations done by third party companies, and track tooling in our facility after it left the calibration lab. IndySoft could incorporate all of those processes and more. The flexibility to design workflows around an organization's existing processes was the most attractive feature to us. We were able to configure the system to look exactly the way we wanted for our operators.

Inconvénients

While the calibration features are very advanced, the tool tracking/ management features could be improved. Dedicated tool tracking softwares are organized to better support a tool crib process. In IndySoft you have to configure some of this yourself.

Réponse de IndySoft

Hi Kristin!

Thank you so much for the wonderfully detailed 5-star review! One of our main objectives is to be flexible to organizations so that you can direct how the software works, not us confining your processes to the box we have designed. I think you articulated perfectly how that is working for you across multiple sites.

Also thank you for the kudos to our support team - those are my favorite comments to read!

Have a good week and take care!
Heather

Répondu le 25/08/2020
David
David
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 03/09/2020

Premium Calibration Software

I run an internal lab inside a major manufacturing company, so I don't use all of the great IndySoft features available to a commercial lab - which are extensive. I have used this software for a decade now and am still impressed on how much functionality is available to make my life easier. Over the past few years, IndySoft support has reached new levels by offering 5 star support as well as weekly training videos. The people who work at IndySoft are very passionate about their product and really care about their customers. Something you don't see everyday.

Avantages

Ease of use. Constantly being upgraded, adding new features. Well liked among technicians.

Inconvénients

Like any software, it does take some time to fully understand all of the power and uses it has.

Réponse de IndySoft

Hi David!
Thank you so much for the excellent 5-star review! I love that as a long-time user you have seen the evolution of both the product and our commitment to service and support. We appreciate you sharing your experience!
-Heather

Répondu le 14/09/2020
Sean
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 18/08/2020

Indysoft review

Awesome software backed by an awesome support team. Every time I present an issue with Indysoft their support team has been there to fix or show me how to eliminate my issues. It is also easy to train new technicians how to use this software.

Avantages

Built in modules, Ease of use, This software is the best gage and lab management software available!

Inconvénients

OK, the things I hate about this software are also the things I love about it! Let me explain, I have come up on issues I did not think it would do but thanks to awesome customer service I have been shown and assisted with issues being easily resolved!

Réponse de IndySoft

Hi Sean,
Thank you so much for the awesome 5-star review and for acknowledging the great service you have received from our support team! We appreciate you letting others know about how nearly limitless IndySoft is and how it is easy to get new technicians up and running.
Have a great week and take care!
Heather

Répondu le 25/08/2020
Amanda
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
5

4,0
Publié le 18/08/2020

Indysoft Techs

Customer service, especially [SENSITIVE CONTENT HIDDEN] is wonderful, [SENSITIVE CONTENT HIDDEN] struggled at times to help us but [SENSITIVE CONTENT HIDDEN] has been very helpful and on point. Any issues that have come up they have helped me to do exactly what I need to do. In terms of the software itself, it could be a little more user friendly for the non tech employees that need to use it but otherwise the biggest headache is the invoicing aspect.

Avantages

It is a great calibration software, the customizations created by our office has made it more difficult, but Indysoft itself has been great.

Inconvénients

For accounting purposes it was a nightmare, then trying to map those to our existing software when we realized we couldn't utilize the accounting aspects to invoice was even worse.

Réponse de IndySoft

Hi Amanda,

Thank you so much for taking the time to leave a review, we appreciate you letting others know about your experience with IndySoft. We especially appreciate you acknowledging our awesome support team - those are my favorite comments to read!
Take care, and have a great weekend!
-Heather

Répondu le 28/08/2020
Scott
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 28/12/2017

Product is very easy to use. We have been using IndySoft since 2014.

Avantages

User friendly, customizable, great customer service. We are not a Calibration service provider. We use this in our plant and we have outside Calibration service providers work in our system to perform our calibrations. The staff at IndySoft customized the system for our needs. Our contractors find it very easy to navigate within the system. We are currently looking to add additional Calibration certs for some filter testing and have found the support and flexibility of IndySoft and the development staff a joy to work with. Very professional and customer service oriented.

Inconvénients

I have not found anything on this system that I do not like. If I had to pick one thing it would be the online help menu. It is not easy to find the topics I am looking for by using the search "Key word" function.

Réponse de IndySoft

Hi Scott! Thank you for the awesome 5-star review! We appreciate you taking the time to let others know about your experience with IndySoft! I will pass on your kudos to our support and development staff!

I hope you have a great new year! -Heather

Répondu le 29/12/2017

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