En savoir plus sur SharpSpring from Constant Contact

SharpSpring est un outil de marketing basé sur le cloud entièrement intégré qui offre des fonctionnalités de gestion de la relation client, de marketing automation, de marketing mobile et social, d'automatisation des équipes de vente, de service client, etc., le tout au sein d'une seule solution. SharpSpring peut s'interfacer avec n'importe quel CRM (Customer Relationship Management) du marché, ce qui permet aux utilisateurs de conserver leur CRM existant et les informations qu'il contient. Les outils de gestion et d'évaluation des leads du système peuvent suivre les visites de pages, les données démographiques et l'engagement de chaque lead. La fonctionnalité VisitorID de SharpSpring permet d'identifier les visiteurs anonymes du site en recherchant leurs adresses IP, ce qui permet aux utilisateurs de voir qui consulte leur site, y compris leur nom et leurs coordonnées. Les autres fonctionnalités incluent un générateur de page de renvoi et un générateur de blog. SharpSpring propose également une bibliothèque de designs et de modèles parmi lesquels l'utilisateur peut choisir. SharpSpring peut être utilisé par les petites et grandes entreprises dans divers secteurs, notamment la publicité, l'assurance, l'ingénierie, les télécommunications, etc.
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Vidéo de SharpSpring from Constant Contact
SharpSpring from Constant Contact Logiciel - 1 - aperçu
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SharpSpring from Constant Contact - Prix

SharpSpring from Constant Contact n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de SharpSpring from Constant Contact est disponible à partir de 399,00 $US/mois.

À partir de :
399,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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SharpSpring from Constant Contact - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,4
Simplicité
4,4
Support client
4,6
Mike
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 12/07/2021

The marketing automation choice when value-for-money matters

We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.

Avantages

SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.

Inconvénients

Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.

Alternatives envisagées 

Pardot et Marketo Engage

Pourquoi choisir SharpSpring from Constant Contact 

We switched mainly because of price.

Logiciel antérieur 

HubSpot Marketing Hub

Pourquoi passer à SharpSpring from Constant Contact

SharpSpring offers almost everything that other, more expensive, products offer, but at a very competitive price-point. Our clients who have deployed SharpSpring have been equally happy with the performance and results they have achieved.
Freddy
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/12/2021

SharpSpring as our CRM

SharpSpring listens to its clients and provides an easy to use CRM. When I have a question, they have the answer! I enjoy my CRM experience with SharpSpring.

Avantages

SharpSpring is extremely user friendly. It allows for automation through the entire sales funnel. From its Social Media capabilities to its impactful email marketing feature, SharpSpring improves our productivity from management to rep usage!

Inconvénients

In doing research, there was supposed to be an automatic integration with Qwilr. We have found that is not the case.

Alternatives envisagées 

Zoho CRM, Salesforce Sales Cloud et HubSpot CRM

Pourquoi choisir SharpSpring from Constant Contact 

SharpSpring was easier to use and allowed our agency to "White label" the solution to our clients.

Logiciel antérieur 

Pipedrive
Brittany
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
4

4
Publié le 17/08/2022

SharpSpring is Coming Up The Ranks for Our Automation & Analytics!

Avantages

At first, I was hesitant to jump on board with SharpSpring as I have used the bulkier parent company software from Constant Contact and did not love... I thought this would be similar and I was already familiar with HubSpot's array of marketing automation applications; however, I was a little wrong! I still prefer HubSpot for larger, more profitable or sizable I guess I should say, companies. For my non-profit and social enterprise ventures, however, it is actually very much aligned to the effectiveness as the aforementioned competitor but for half the price. I like that I can get detailed analytics while setting up true smart content triggers for pre-existing materials in a way that makes sense and is strategic for my audience at the right time in the right way.

Inconvénients

The interface to me feels almost too simplistic as if it is dumbed down, even aesthetics wise. I am big on the look and feel of a system, especially if I'm going to be in it regularly. Also the social media capabilities and deeper, detailed analytics for lead management and creation at the top of the marketing funnel (or circulating flywheel if you're into more "modern times" industry lingo) are not up to snuff in comparison to HubSpot. But in comparison to the rest of the product market, SharpSpring is up there within the ranks!

Alternatives envisagées 

HubSpot Marketing Hub, Ortto, ActiveCampaign et HubSpot CRM
Chris
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
4
Support client
2

3
Publié le 22/07/2019

Review

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

Avantages

Marketing automation features are very helpful.

Inconvénients

- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.

Réponse de SharpSpring

Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected]

Répondu le 24/08/2020
Mike
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 29/08/2022

Great automation software at a great price!

Avantages

Sharp Spring allows small business users the same functionality and features of other large automation platforms for a fraction of the cost.

Inconvénients

Some of the UI/UX is still a bit clunky and it took some time learning how to set everything up.

Alternatives envisagées 

HubSpot Marketing Hub

Pourquoi choisir SharpSpring from Constant Contact 

Cost savings

Logiciel antérieur 

HubSpot CRM

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