Sprout

Avantages

The Sprout service appeared later than most of the social networking services on this list. Nevertheless, Sprout Social is firmly ranked among the best. For example, it’s great that you can create a schedule for sending messages (a great feature for everyone who works a lot with social networks). You can track and measure trend metrics in real time. This will help you find new topics of interest to your readers.
Sprout has a knowledge base with a selection of frequently asked questions and video tutorials with which you can unleash the full potential of this service.
There is also an online chat, which can be found in the settings (gear icon) if you are authorized.
Finally, technical support can be contacted by email. In addition, you can call - the American number is listed at the bottom of the site.

-Email Support
-You can call
-Live chat
-Knowledge base
-Video Guides

Also, one more bonus, within 30 days you can work with any tariff for free - you don’t even have to indicate your payment card details when registering! This is ideal for anyone who is serious about their security or just afraid that they will forget to cancel their subscription after 30 days.

Inconvénients

If you are planning to start the working week with bulk message downloads, Sprout will greatly disappoint you: you can add only one message at a time.
If you intend to use the service as a tool for managing accounts on social networks, then the prices will seem quite high to you. However, companies and more advanced users will be able to access a number of rare functions - for example, the ability to track specific keywords, locations and profiles, as well as the CRM function, which will allow you to better know customers.

Avantages

Sprout Social is my favorite social media software because it goes in depth with analytics, you can customize your social posts, you can easily organize your campaigns, and it allows you to really dig into your audiences.

Inconvénients

Like I mentioned, there is a lot of custom options within Sprout Social, therefore, it can be a little overwhelming to learn the software. There are many moving parts with the analytics dashboard, so having previous analytics experience is important.

Avantages

...still waiting to see what I like most...

Inconvénients

1. First, the app will not work when I try to open it on my phone. Maybe the 3rd time is the charm, maybe not! Soon, I will uninstall it from my phone as it is taking up precious space.
2. Somehow I got logged out of the website and now it wants me to answer questions all over again! If that information needs updated, I'll do it - when I feel the need! Not every time I get logged out. Now, I cannot log into my account until I go through your little preview of Health Survey Results.
3. I cannot update activities easily. If I need to update something, I have to delete them then go back and add them again. I can see them on two different screens but they both do different things and neither one is efficient.
4. I cannot narrow anything down by date. I have to look at everything by "downloading" the entire month to see what I did or didn't enter yet.
5. I feel the only reason people post their pictures of healthy eating and active lifestyle is for personal attention. One should not have to post that sort of thing in order to get "approval" from their peers. If they do, then they need professional help. If someone wants to document their lives for all to see that is one thing, but not force others to look at it or post it. Why would I want to tell the entire Sprout community what I am doing/eating/feeling at every moment of my day? They don't need to know. They need to focus on themselves and better themselves. I have enough drama in my life on

Avantages

Easy to navigate and they train people before onboarding

Inconvénients

Limited feature and the use interface is so-so

Avantages

I love the Sprout software - it has multi-purposes, is easy to use, and a necessary part of our marketing team to do our job.

Inconvénients

I wish Sprout offered more analytical data for us to dive into.

Alternatives envisagées 

Pourquoi passer à Sprout