En savoir plus sur Katana Cloud Inventory

Katana est un logiciel de fabrication et d'inventaire moderne pour les entreprises en pleine croissance. Les utilisateurs peuvent automatiser les flux de travail avec le moteur de réservation automatique intelligente et l'interface visuelle de Katana, qui permettent aux entreprises de hiérarchiser les commandes et de consulter les disponibilités de matières premières et produits finis en temps réel. Les utilisateurs peuvent facilement créer des nomenclatures pour les produits et leurs variantes, ainsi que gagner en visibilité sur l'inventaire de plusieurs canaux et en contrôle sur l'atelier. Katana s'intègre de manière transparente à Shopify, WooCommerce, QuickBooks, Xero, etc.
Katana Cloud Inventory Logiciel - 1
Katana Cloud Inventory Logiciel - 2
Katana Cloud Inventory Logiciel - 3
Katana Cloud Inventory Logiciel - 4
Katana Cloud Inventory Logiciel - 5
Vidéo de Katana Cloud Inventory
Katana Cloud Inventory Logiciel - 1 - aperçu
Katana Cloud Inventory Logiciel - 2 - aperçu
Katana Cloud Inventory Logiciel - 3 - aperçu
Katana Cloud Inventory Logiciel - 4 - aperçu
Katana Cloud Inventory Logiciel - 5 - aperçu

Katana Cloud Inventory - Prix

Katana Cloud Inventory n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Katana Cloud Inventory est disponible à partir de 199,00 $US/mois.

À partir de :
199,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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Parcourir les avis sur Katana Cloud Inventory

169 avis sur 169
Classer par :
Jared
Jared
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 25/03/2021

The MRP system I wish I'd always had

Katana's awesome, full stop.

I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system. Two years ago I tried literally every MRP app I could find to plugin to Xero; they were all pretty bad.

Along comes Katana, which maybe was around earlier but was "new to me" just this year, and ... wow. Mostly, it Just Works. The Xero integration works seamlessly for bills and sales orders, which speeds AP/AR quite a bit. 90% of the tool's value is outside of Xero though, and I now have a permanently-pinned Katana tab in my browser for tracking everything in the production flow from raw materials purchasing, to production, to sale, to reconciliation of remaining materials and product stock. It's great.

Is it perfect? Not quite. They need to do some performance work, as load times are often a little sluggish. Also, it would be nice to see finer-grained automation, and better contact syncing. But overall, I'm delighted.

Avantages

- It's really easy to use
- Makes it easy to track materials on hand, reorder, etc
- Calculates margin including labor cost
- Xero integration works perfectly
- Zapier integration makes it really flexible from an automation standpoint
- Really lots of other stuff ... it's truly an excellent product and an outlier in a pretty clunky space.

Inconvénients

It can be a little slow, and the contact syncing could be more robust.

Alternatives envisagées 

NetSuite et Zoho Inventory

Pourquoi passer à Katana Cloud Inventory

It's easier to use, it's priced right, and it gives you what you need without a bunch of stuff you don't. Perfectly tailored for SMB/SME manufacturers.
Tim
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/12/2024

The goldilocks inventory software

Katana was the goldilocks inventory solution for our manufacturing company. It wasn't too much and it wasn't too little, it was just right. I was able to create our product recipes and input all of our sku's relatively easily and get us onboarded quickly. It allowed us to see shortages earlier and remedy them before they became issues. Saved us time and money.

Avantages

Katana provided the right level of specificity for us. It wasn't too much where it overwhelming to get setup, but it was enough to track everything thing we needed.

Inconvénients

Honestly the hardest part of Katana for us was getting correct daily counts from employees.

Alternatives envisagées 

Fishbowl

Pourquoi passer à Katana Cloud Inventory

Fishbowl was way too much product for us. We didn't need everything they offered. It was going to overcomplicate things and be too expensive.
Fabien
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 05/07/2024

Stay Away from Katana

Stay away from this software. There are plenty on the market that won't try to rob you.

Inconvénients

Katana is one of these SAAS that looks pretty and attractive on the surface only to hide the worst possible customer policy, pricing plans and billing methods i have encountered in 15 years of professionnal digital experience.

We are a small size company making ±1.5M€ in revenues. We choose Katana in 2021 as the functionalities at the time seemed to match our needs. The price was decent (199$ a month) and despite we felts like it was already quite a budget (±2400$ a year), we decided to subscribe.

For a few month, things have been relatively fine despite frequents technical issues (front end lags, data not updated, locked order status, ...). Then came reality.

Without a warning, Katana first increased the subscription to 349$. Ouch. You just lost 1800$ overnight. We really didn't appreciate that but all the manufacturing data of our company was inside Katana, our employees were trained and used to the software, so we swallowed the pill.

A few month later, the subscription was up to 899$. Yes you read that right. Again, without a warning, without getting approval, they just start to bill your payment card with 899$ every month. You just lost another 7800$ overnight (per year, 23400$ for 3 years usage).

Right there we have understood Katana trapped us. Katana's company hook you up with a sense of affordability only to charge astronomical price hikes whenever they feel like it.

Despite the fact that this is highly irregular and most certainly illegal and fraudulent at least in Europe, the break of trust and the leverage made over the customer data is disgusting.

Wait, it's not over yet ! Once you decided enough is enough and you can't give your data and your trust to a company acting like a MAFIA organisation, you migrate to another software (i really recommande MRPEasy for those wanting to leave or looking to a safe solution), and you cancel your subscription.

And surprise (or not) ! Katana tries by any mean to charge you with another 1 month subscription (899$) after your cancel it. An absolute disgraceful method to squeeze any $ left in your wallet.

The reality is that Katana is an highly unprofitable company established in Estonia that lost more than 7.5M$ for just 3.5M$ of revenues in 2022 (accounts are public, go check) and they desperately need to rebalance their accounts. They do not have that much customers, so they decided to go Kamikaze and raise prices until something breaks.

Obviously, this is exactly the kind of chaotic experience you want to avoid to your company and your staff. Any service looking remotely unsafe should be kept far away from you manufacturing process and Katana definitely is one of them. I am not the only one with that experience, check out the other reviews on Capterra.

(check how they will copy/paste a generic bullshit answer in the reply section, it will give you a sense of their level of concern ^^)

Réponse de Katana Cloud Inventory

Hi Fabien, we appreciate you sharing your concerns with us and understand that managing costs is crucial for a small business, and our intention has always been to support you as you grow.
When we saw the increased use of Locations and Webhooks, our team upgraded your plan as the best option for you. Our support team explained the new thresholds and helped reduce your usage both ahead of the change and after the grace period, and were happy to have multiple calls as we understand that pricing changes are always hard to adjust to. Your account was credited in March to cover the difference between the Professional and Standard plans with add-ons, in the hopes that we would find a way to make Katana work for you.
Our team has reached out to you again personally to address your concerns and any others you may have. Regardless of whether or not any business continues being a Katana customer, honest and transparent feedback is something we value and take as an opportunity to learn and grow.

Répondu le 16/07/2024
Andrew
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/09/2023

Working with Katana

Ive tried lots of other systems - ugly ones, expensive ones, and completely confusing ones. Katana wins hands down. And without charging you lots of extra fees to do things like multiple locations.

Avantages

Its very very easy to use. Having used other systems, like inFlow, it has refreshing clean visually cued interface. Its very satisfying to use.

Inconvénients

Very little - I would ask why they dont allow non-stock items to be a thing (we cant be the only ones!) - we have to make up that we have 1000s of imaginary non-stock items to keep the system happy. But its a tiny weeny gripe and has very little bearing on anything.

Monne
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
4
Support client
2

5
Publié le 24/01/2024

A Disheartening Experience with Katana's Pricing Policies

Avantages

As a small business, Solid Stash, with an annual turnover of approximately 300kEUR and handling around 3000 orders monthly, we initially chose Katana for its affordability and features. However, our journey with Katana has been increasingly disheartening, marked by unexpected and steep price hikes that have put our business in a challenging position.

Initially, we were content with a reasonable monthly fee of about 100 USD. This was manageable for a business of our scale. However, due to a change in Katana's billing rules related to sales order rows, we experienced our first major setback: an abrupt increase in our monthly fee to over 300 USD. This was a significant blow to our finances, but we reluctantly accepted it, hoping for cost stability in the future. We also anticipated the benefit of batch tracking, a feature crucial for our operations.

Our disappointment was further compounded when Katana introduced a new pricing structure. Not only did we face another hike in our monthly fee, but batch tracking, previously included, was now a separate add-on costing an additional 199 USD per month. This escalation meant our expenses on Katana's services skyrocketed from around 100 USD to over 500 USD monthly – a fivefold increase in just two years.

This pricing strategy feels like a trap. We initially invested in Katana, dedicating time and resources to set up and train our employees, only to find ourselves facing exorbitant fees that are unsustainable for a small business like ours. The lack of predictability in Katana's pricing is alarming. There's a constant fear that next year might bring another doubling of costs or a new, arbitrary billing metric.

We feel cornered and exploited. The assumption that the high switching costs will force us to accept these unreasonable increases is unfair and disrespectful to loyal customers. We are not just numbers on a spreadsheet; we are a small business striving to survive and grow.

We are making a sincere request to Katana: please reconsider your pricing strategy. We need stability and fairness in pricing. We made our initial investment based on the original pricing structure, and these drastic changes are not just a financial strain but also a breach of the trust we placed in Katana.

In conclusion, while Katana's software may offer certain operational benefits, their pricing policies are a source of major concern and disappointment. We urge potential customers to consider this aspect carefully before committing to Katana. The financial unpredictability and lack of consideration for small businesses in their pricing strategy are significant drawbacks that cannot be overlooked.

Inconvénients

Their extortionate pricing policies. Costs hiked fivefold over the last two years

Alan
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
2

3
Publié le 09/04/2024

Started off good, but pricing has outpaced quality.

I started out paying $128/month for this software in 2019, and that jumped to $388 in 2021. Now in 2024, that price has increased to $399, BUT they took away several features we had become reliant upon and put them into separate "add-on" packages at $199 EACH—bringing my monthly all the way to $797! Something as simple as being able to label a part number with a bin number for easy retrieval was taken out and put into a "warehouse" bundle with other features that we don't use, so now all that work that was put into cataloging our parts has been erased.

I was considering keeping these add-ons, but their serial number system doesn't work very well at all. I continually had to reach out to support to get them to fix things, but that often involved a lot of head scratching on their part and then instructing me to basically undo a redo completion of certain tasks to get a desired outcome (which didn't always work). I think these add-ons are overpriced—you can get serial number tracking from Zoho for $80/month, but they expect us to pay $199/month for just an add-on. If their add-on features worked reliably I might have continued paying.

I am currently trying other platforms, and I will be ditching this vendor as soon as I am able.

Avantages

Before using Katana, I was doing everything manually. I can't express how reliant I have become on MRP software.

Inconvénients

They have increased prices by 523% since we started using this service. Bugs are ever-present, and they take existing features away to put behind a behind a paywall.

Réponse de Katana Cloud Inventory

Thank you for taking the time to share your detailed feedback with us. We truly value the insights from users like yourself and are saddened to hear that recent changes in our pricing and service structure have not met your expectations.
It sounds like the transition from manual processes to using our MRP software has provided significant benefits for you, and we regret that our recent pricing adjustments and restructuring of features have overshadowed this experience.
The decision to adjust our pricing was made after careful consideration and analysis, aimed to support the continual growth of our features and services, so we provide increasing value long-term.
Changes like these can be challenging, we’re here to support you every step of the way whether that be staying with us or transitioning away to another software as you mention you might.

Feel free to reach out directly to us at [email protected], or of course via in-app chat.
The team at Katana

Répondu le 26/04/2024
Oscar
Oscar
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
4
Support client
3

2
Publié le 14/03/2024

The MRP now with less functionality that costs more!

horrible and I would never ever want to be in business with them again, they only see you as money bags.

Avantages

It worked for what I was expecting, it kept track of the items I needed to produce custom embroidered items. It was able to track when I needed to re buy items from my suppliers.

Inconvénients

Where do you even start. I will start with the biggest issue they have. The price.
When I started the cost was around 60aud a month. Then they bumped me up to 400aud a month without any communication, then they bumped me up to $1400 aud a month without any communication.

When confronted with the problem with the pricing, and the illegal practices that they were acting under, they told me it was my fault because I was using API pulls. Which I was not doing. They realised that they were charging me incorrectly, and would "refund me the difference" and I am yet to see the refund. They would have never bothered to address this if I didn't bring it up to them, they would have happily charged me 2333% more than my original subscription without batting an eyelid.

How can a company honestly think that it is okay to charge 2000% more and remove functionality?

Customer service will only meet you at 2am Australian time (useless)

Oh, and they have a 1 month notice cancellation fee for a month to month subscription (illegal) so if you sign up for a month, expect to pay for two. Like a gym, except you didn't sign anything so they can't do that. but they will.

This company is greedy and it will fail if they keep this way. Do not look at reviews from further than two months ago, as that katana is long gone. Read all reviews from recently and you will see very cleary how this greedy corperate company has failed their customers.

Avoid at all costs, get a better mrp software or even a spreadsheet.

Réponse de Katana Cloud Inventory

Hey Oscar,

I appreciate your review and understand your concerns regarding our pricing.
Your insights are valuable as we continuously improve our services. The decision to change our subscription offerings was made after careful consideration and necessary to continue to deliver excellent service and product/feature development to our customers.
We apologize for any inconvenience and are actively improving our communication processes to ensure transparency in future changes. Your satisfaction is our priority, and we're committed to resolving any outstanding issues promptly, as we have done so in your case via continued Success Team engagement.
We believe we have done everything reasonably within our power to resolve your issues. If you feel there is anything more you would like to discuss, we are always available via our Support Chat or you can reach out to your Success Manager via email or schedule meeting.
Thanks for your feedback!

All the best,
Christopher @ Katana

Répondu le 27/03/2024
Chris
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
3
Support client
2

2
Publié le 12/02/2024

Scrappy startup quality at enterprise rates

Now at the money grabbing stage before they implode, would be my guess.

Clunky at the best of times. We put up with quirks, bugs that were never going to get fixed and general major omissions (like lack of back up and undo)

This company is being run like it's an open source "best effort" outfit, but charging premium monthly rates for a software that feels barely out of beta.

Given how central MRP/ERP/etc is to our business, we will be looking for a different provider asap, as none of this inspires trust in what should be a long term partner

Avantages

The user interface is pretty and nice to use, mostly
The concepts of scheduling and general "idea" behind the katana system are good

Inconvénients

The endless bugs and now pricing issues. No backup, no undo, and again, lots of bugs.

We regularly have to contact support with issues in their system. Most of the time the response is "oh we'll put it on our voting system, if it gets votes we'll fix it", which really is not what I expect from a system that costs several hundred dollars a month, before addons and users.

To be perfectly honest, we were making do - the pros of not having to build this kind of system ourselves outweighed the cons. That has now changed.

What triggered this review is that they doubled the price of our plan, turned off a number of features we were using to run our business operations, and charged us for "add-ons" all without warning. We did get sent an email, warning us of an upcoming change in billing (note this email was sent 28 days before the change...). That email said someone would reach out to us to discuss transitioning. That did not happen, and instead they just turned things off and billed our card for add-ons we never agreed to.

Forced onboarding (billable of course) with an "expert" is a bit of a joke

Réponse de Katana Cloud Inventory

We want to clarify that our decision to adjust pricing and service features was not made lightly. This move aims to ensure the sustainability of our service and the continuous development of features that meet our customers' needs. Our pricing model is designed to reflect the value we’ve built and continue to build, as well as the comprehensive support we provide.
Regarding the issues you've encountered with bugs and the lack of certain functionalities such as backup and undo options, please know that we are constantly working to enhance our platform, it improves week by week — sometimes visibly, and sometimes in the back-end.
Please know that we are here to support you through this transition and would welcome any further dialogue to address your concerns directly at [email protected]. Our goal has always been and will continue to be, to serve as a reliable and innovative partner to businesses like yours.

Kurt @ Katana

Répondu le 22/02/2024
CAMILLA
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
3
Support client
1

3
Publié le 21/02/2024

Bait and Switch

Horrible. MRP systems are time consuming to implement. For them to take away functionality and SIGNIFICANTLY increase the price after the first year was ridiculous. Now we will be implementing a different MRP system. We feel cheated.

Avantages

It seemed simple. It didn't work as originally sold, but they did improve it throughout the first year.

Inconvénients

We THOUGHT it was going to be a good value. But after the first year, they took away functionality and doubled the price!

Lukas
  • Secteur d'activité : Import/Export
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 09/03/2024

Great for sales and quotes, not so much for inventory.

Avantages

Great user interface, very easily operable.

Inconvénients

Pricing is getting worse. Basic functions disappear and appear later as a paid add on for hefty monthly fee.

Réponse de Katana Cloud Inventory

Thank you for your feedback! We'd like to assure you that all updates to our pricing model were based on evaluating our customers' needs and providing customisability to specific business needs, as our top priority is continuing to deliver top-notch services and unparalleled value and support.

Répondu le 14/03/2024
Paul
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 22/03/2021

Very Useful

The overall experience has been excellent so far. Katana has helped us transition away from using spreadsheets to track our manufacturing operations and really professionalise our processes. It's an integral part of our everyday operations.

Avantages

Katana has multiple features which have very useful in improving our manufacturing processes. The ability to create recipes for each product has been a huge help for us as we have quite a lot of raw materials in each finished product.

The Shop Floor app has been brilliant for us to track production/assembly time more accurately. This has been a great help in pinpointing an accurate cost per unit.

Inconvénients

The only aspect that hasn't met our expectations so far has been the batch tracking feature. This is an excellent feature and one that would be so helpful for us. However, we need it to work automatically with our Shopify orders and at the moment sales orders can only be attributed to particular batches if you fulfil them on the Katana dashboard. We need this to happen automatically when our Shopify orders are fulfilled.

Danny
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 14/05/2020

Great alternative MRP to its expensive competitors

Katana has completely solved our supply line issues and it is an amazing tool that enables you to visualize production issues and bottlenecks.

Avantages

I love graphical representation and its ease of use. It took less than a week to get my company up and running. Katana has been a fantastic MRP that has been able to grow with us. They have added some important updates that have made its daily operation even easier. All things considered Katana was a great choice for my company!

Inconvénients

Sometimes it slows in operation which is mildly annoying. This could probably be fixed with some more servers in our geographic region.

Réponse de Katana Cloud Inventory

Thank you for the feedback and support!

Répondu le 02/06/2020
David
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/06/2020

Just what I needed

Overall I have been very pleased. I know have a solid grasp of my inventory and am informed when I need to reorder materials. This has been a real game changer for my business and has allowed us to scale our manufacturing.

Avantages

Katana integrates with my Shopify Site very easily and makes bundling products on my Shopify so much easier to track.

We also make candles and kits in house. Katana makes tracking inventory so much easier allowing me to know without guess or counting my materials how much of any particular object I can produce at any given time.

Inconvénients

It would be nice if there were barcodes, but I hear feature is coming soon. It would also be nice if I sell out of an object that is apart of a bundle that it would then make the bundle unavailable on my shopify site. I believe this is also in the works.

Réponse de Katana Cloud Inventory

Thank you for the review! Indeed, both mentioned features are on our roadmap.

Répondu le 21/07/2020
Mikaela
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 22/03/2021

Intuitive and well designed

Katana has been an asset to our inventory management and production planning. Previously, we were using QuickBooks desktop to manage all inventory. Katana has streamlined our production planning and made it overall more efficient. We have not yet implemented tasks and assigned employees to certain builds, but we appreciate that there is room to grow as we continue to use the system. We continue to use QuickBooks desktop as a separate operating system for accounting purposes and can easily do journal entries to input inventory quantities. We are looking forward to the multi-currency platform Katana will hopefully have soon.

Avantages

It is intuitive and easy to implement. I like that you can prioritize builds so if we are short on product I can customize which particular build for it to go to.

Inconvénients

I wish we could add materials to sales orders. Sometimes we sell different parts and it would be nice to add those to a sales order.

Anastasia
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/03/2024

Best if you are still doing your POs manually

Beautiful. Support is great, too, always helpful and fast to reply

Avantages

I'm not sure what your situation is, but I was creating my POs and tracking how much of every component to order manually in Google Sheets. Yep, it was a pain. I tried a few competitor options, but they were designed in an awkward way; I needed to guess/lookup/read up. With Katana, my first day was already productive, and everything was intuitive. I even told my friend who is a UX/UI for Meta to go look at the only software that I like using (compared to the FB ads nightmare wormhole of dashboard:))

Inconvénients

Direct integration with Amazon would be nice. The route they have rn is through another app and it's another subscription price

Prosper
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 01/10/2023

Kina Group and the Katana Experience.

Avantages

What i like the most about katana is Knowledge Base. it has answers to all questions and resourceful tutorial on how to manoeuvre the system.

Inconvénients

I am still very new to the system and I have currently not come across anything i least like about Katana

Dominique
Dominique
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 11/03/2023

KAtana manufacturing Erp

KAtana manufacturing Erp is a solid choice for small and medium sized business looking for a user-fried and Integrated solutions for their manufacturing process

Avantages

One of the key benefits of katana manufacturing Erp is it's user-friendly interface. The platform is easy to navigate drag and drop functionality allows for a simplified production planning process.The platform offers real-time inventory tracking, allowing business to track the stock levels of their materials and profuct.Integration of platform of e-commerce

Inconvénients

Some users have reported issue with the accuracy of the platform inventory management system, particularly during inventoryrreconciliation. The platform Mey not be useful for complex manufacturing process

Rowena
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 11/09/2021

Does everything it says it will

Like Xero, it's simple but powerful - what's not to like about that?! The support is friendly and helpful (despite only being available online) and the training videos are really well presented and easy to follow. A really good software implementation experience.

Avantages

That may not sound very exciting, but in my experience, it's not always a given that getting the features to work is straightforward. But Katana really is both powerful and yet pretty straightforward, although just BECAUSE it has a lot of facility, I would recommend the investment of a little time in watching some of the training videos, which are excellent. Once I'd done that, it was full steam ahead and everything fell beautifully into place. The integration with Xero was completely straightforward and works like a charm. I know that as we go forward and get more and more information into the system it will provide even more, very valuable information for us.

Inconvénients

I have only a couple of really minor niggles; I would prefer to be able to enter dates, rather than having to always pick them off a calendar (for someone who types fast, this slows me down). I'd also like it if when you are "making" a product, if all the components of that product's sub-assembly are available, the software would just go on down the line and automatically make right down to the lowest assembly level. But as I said, these are really minor and would not stop me from wholeheartedly recommending Katana.

Jason
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 16/03/2022

A lot of bang for the buck!

We were able to implement Katana as our central point for our entire software stack. Each piece of software gets its orders and data from Katana. Normally, I would be hesitant to put any of the software that small business sees on a daily basis into this important position. I had no issue putting Katana into this position.

Avantages

This software has a fantastic feel to make working in it incredibly efficient. As a person that works with software/web design/development, I can appreciate the attention paid to this incredibly complex platform.

Inconvénients

There isn't much we don't like. Most of the small things are already in the development cycle and they include small things like being able to customize Katana a bit more for our specific needs. Column order, custom fields, field mapping of API connections, etc.

Maureen
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Katana boosted our confidence as new business owners!

Great! Service has been very helpful, and we’ve been able to do everything we need to do. Looking forward to seeing Katana grow and deploy more functions!

Avantages

Inventory and order management systems were relatively new to us when we started with our company. We evaluated and tested several web-based tools and Katana was by far the most user friendly. The interface is clean and initiative, which helped us to get up and running quickly and confidently.

Inconvénients

There are some features and reporting that we would like to have that haven’t been rolled out yet (particularly around customer information) and we spent time tinkering around and then ultimately asking customer support about it. They have been very helpful and we are waiting for the enhancements.

Pourquoi passer à Katana Cloud Inventory

Ease of use and interface
Jason
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 02/12/2022

Katana is Great for small business

Its easy to use, our warehouse knows exactly what to do and when which is great. Ordering is relatively easy so from an inventory standpoint I think its great. I think there is a lot of room for improvement in basically every other facet this software says it can deliver.

Avantages

Its easy to use as both a user and an admin. Low learning curve with a high return of success.

Inconvénients

Its really unintuitive for me at least to communicate with my users with the shop floor app. Im better off getting up and takinf the time to talk to them directly rather than leaving them notes and vice versa. Also the reports NEVER work, ive never been able to pull a report or print a packing slip for whatever reason (the link always dies) thankfully I also keep up to date on our accounting software so I can pull the report from there otherwise Id probably rate this lower.

Gaz
Gaz
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 28/06/2018

I learned this product by using it; few hints from the online help. I decided on day one to...

I can now run my business without spreadsheet hell. I can actually make more product. This is not an exaggeration. I was stressed before using this software. I actually could not work out what I needed to order to satisfy our production demands.

Avantages

It answers my questions easily, what purchase orders do I need to make to satisfy the orders I have coming in. What should I work on next and when will it be ready for the customer! I can see delays in deliveries and the effect on production. It manages very complex bill of materials for our vast number of products. and it does so with a user experience that is simple and easy.

Inconvénients

Where there has been anything I didn't like about the software, I chat instantly to the development team and they listen, they come back to me with an instant work around; then in the longer term they have provided updates that fix the problem. They are an adorable bunch of people and really want to make this work for our busy little workshop.

Réponse de Katana Cloud Inventory

Thank you Gaz for all the support!

Répondu le 09/09/2019
Emil
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/11/2021

Unbelievable!

Not only does the App work perfectly, but the support is out of this world.

We have quite complex requirements for the size of our business due to having products that change every month. The team at Katana helped me to design the perfect solution and then found us a brilliant agency to implement it for a very reasonable price. All for no additional cost. Friendly, helpful and fast responses. Perfect 11/10 for customer service

I have used far more expensive MRP and ERP systems in the past, and I must say that Katana measures up very well. For the price and it's ability to integrate with everything we already use it is unbeatable.

If you are a manufacturing business and you use Xero, use Katana!

Avantages

Ease of use
Set up
Customer service
Ability to integrate

Inconvénients

No in house integrations option. Customer service was so good, I would have liked an integration option directly from Katana

Alison
  • Secteur d'activité : Bijoux et produits de luxe
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/10/2021

Katana - Amazing Software

Katana makes our manufacturing process and stock control so easy.

Avantages

This makes our manufacturing process so easy, our orders come in via shopify and go straight into Katana. The time it saves us is amazing.

Inconvénients

We would still like to be able to add images to products, this was something we asked for in the early days and were assured it would happen, but not happened to date.

Piotr
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 14/02/2023

I like it a lot!

I life it a lot it helpdesk me with complaint execution

Avantages

It can be merclged with many other softwares i use

Inconvénients

Only one user per acount at any time is annoying

169 avis

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