En savoir plus sur Revel Systems

Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with a POS system with integrated inventory management, customer management and social media management functionalities. Revel offers a data analytics application that tracks hourly sales, order history, payment summaries, product mix and sales summaries and presents the data in reports and graphs. Other features include managing loyalty programs and gift cards, mobile ordering and barcode support. Business owners can control user access with unique user IDs, passwords and swipe cards. Inventory management tools connect in-store and e-commerce channels to provide real-time inventory data. CRM features let users capture and record customer data and order history. Revel offers support through training videos, live chat and over the phone. Integration with third-party partners like Apple Pay and QuickBooks is also available.
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Vidéo de Revel Systems
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Revel Systems - Prix

Revel Systems n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Revel Systems est disponible à partir de 79,00 $US/mois.

À partir de :
79,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Revel Systems - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,4
Fonctionnalités
3,6
Simplicité
3,8
Support client
3,4
5 avis sur 298 Afficher tous les avis
Bailey R.
  • Secteur d'activité : Musées et institutions
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/08/2018

Great

Avantages

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Inconvénients

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Réponse de Revel Systems

Bailey,

Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!

If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/

I hope this helps! Please reach out to us if you have any questions.

- Holden at Revel

Répondu le 28/08/2018
Antonino M.
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 07/04/2022

Recensioni su Revel Systems

Revel Systems POS è uno strumento molto potente che è ben supportato, in costante aggiornamento e miglioramenti (e con cui è stato molto facile lavorare con il nostro venditore e installatore!). In genere ho trovato il supporto tecnico reattivo e di solito hanno sempre aiutato risolvo qualsiasi problema.

Avantages

È facile da esaminare e accessibile.
Avendolo su un Ipad è abbastanza grande per capire quale pulsante viene premuto e per trasportare le cose se lo si desidera.
Avere l'installazione delle classi è incredibile, quindi siamo in grado di preservare la canzone del modo in cui estraiamo tonnellate che vogliamo o il numero di umani che sono entrati qui per andare al museo, quel giorno.

Inconvénients

Può diventare un po' complicato soprattutto con l'aggiunta di sconti ad alcuni acquisti che possono essere difficili da ottenere per i nostri volontari più anziani. Ma è davvero così, dal punto di vista di base delle cose, funziona bene e fa il lavoro in modo efficiente.

Jc W.
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 29/04/2022

Don’t buy this system

Never able to get in touch with a tech it’s never resolved. Poor tech and well I wish I could get 4 months of my life back from being on hold trying to fix their crashing system issues

Avantages

Nothing literally is functioning on this system I think an apple one has a better sales function then this.

Inconvénients

If you want to buy this just tell your staff to get ready to quit no one likes the functionality of this why it’s bought by owners I don’t know but other than it’s cheap but comes with a load of issues and has a programmer team with no clue how to apply the needs of the customer

Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/05/2019

Pretty, but Problematic

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.

Avantages

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.

Inconvénients

The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.

Réponse de Revel Systems

Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.

Répondu le 23/05/2019
Utilisateur vérifié
  • Secteur d'activité : Production audiovisuelle
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 30/04/2018

Revel is a smart choice for small business owners looking to use the iPad as their POS

A POS system that is reliable most of the time.

Avantages

There are many POS providers out there today but I think Revel does a great job for small business owners. They utilize a familiar hardware (iPad) and turn it into a POS system that's easy to navigate. Being in a rush or training new employees can be a disaster if you have the wrong POS system but Revel does a great job with their easy layout.

Inconvénients

Customer service can be disastrous at times, especially if your POS system is down during a rush. It doesn't happen frequently but it does happen so you should be aware of that before making your choice.

Réponse de Revel Systems

Hi There,

Thank you so much for the review and feedback!

We are sorry to hear that you do experience the occasional outage -- if you have additional info regarding an issue of that nature, we would love to hear it to address it with our agents and engineers.

Please feel free to contact me at [email protected]

Kind Regards,
Sarah, Customer Advocacy Manager at Revel

Répondu le 01/05/2018

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