En savoir plus sur Tookan

Tookan est une solution cloud de gestion des livraisons qui permet aux entreprises de gérer les flottes et de suivre les opérations de distribution. Elle permet aux utilisateurs d'affecter des tâches aux agents de livraison selon leurs horaires et de suivre leur localisation en direct à l'aide de la technologie de géorepérage. Parmi les fonctionnalités de Tookan figurent le reporting, les alertes et notifications, la planification, la lecture de codes-barres, la gestion des réservations, la surveillance du comportement, etc. Les responsables peuvent utiliser le tableau de bord administratif pour afficher les disponibilités des agents et suivre le statut des commandes en cours sur une plateforme centralisée. De plus, la solution propose des applications mobiles pour les appareils iOS et Android qui permettent aux responsables des livraisons d'accéder aux informations client et de mettre à jour l'état des tâches, même à distance. Tookan est doté d'une API (Application Programming Interface) qui permet aux grandes entreprises de modifier le système et de l'intégrer à d'autres systèmes tiers. La tarification est disponible sur la base d'abonnements mensuels et annuels et l'assistance est assurée par téléphone et via d'autres moyens en ligne.
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Tookan - Prix

Tookan n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur Consulter les tarifs
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Tookan - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,1
Simplicité
4,5
Support client
4,2
5 avis sur 67 Afficher tous les avis
Md abdul B.
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/01/2018

This is an awesome for taxi booking

I am benefited very much. I have Taxi service business so I need an online taxi booking software after searching the internet. I got it. I checked that it is a perfect software for online taxi booking and easy getting for customers. I have set up my account very easily. Realy I got a unique software for my online Taxi Business.

Avantages

The software is for online Taxi booking. With this software, you can book Taxi anywhere. If there any driver is available for the trip he will knock on your call. This is like UBER. This is called as ubar clone taxi booking software. This is also for a good opportunity for car rental company. The car rental company can use the software from any location of the world.

Inconvénients

This is a unique software for Taxi booking. The car rental company will take a part from Tokkan company for using the software. There has a good pricing policy. Any car rental can take them at a little cost. The cost is based on per trip. So if anyone wants to do Taxi service online business, he can take the software from an online download. Also, a driver will download the software and user will download the software from internet. Then everybody will be benefited.

Réponse de JungleWorks

Thank you so much for sharing your feedback with us

Répondu le 06/07/2021
Alex B.
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 19/03/2020

Great plataform!

I use tookan as the point of sale system for my business.

Avantages

I like to have my shipping information on a single platform and have quick communication with my client.

Inconvénients

Currently I have to manually download the information from the database to connect to other services like datastudio or google sheets.

Alternatives envisagées 

Zapier

Pourquoi passer à Tookan

for the sms and map settings

Réponse de JungleWorks

Thank you so much for sharing your valuable feedback with us

Répondu le 06/07/2021
Sadid R.
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
1
Simplicité
5
Support client
2

1
Publié le 22/02/2021

Horrible for anything useful, OK for a very small business with limited needs

It does the job if your needs are veeeery veery basic. Like, you just need to keep a record of deliveries (but you're better off using Excel for record keeping than Tookan). This software is plain old horrible if you're anything bigger than a small business as it is absolutely not reliable and crashes almost all the time, one way or another. Something is always broken for some reason.

Avantages

The dashboard, the agent app, and admin app is pretty straightforward. Has a lot of what a very small business might need, very very basic and limited features

Inconvénients

Waaay too much down time. The app's down at least every week, which prevents my customers from making bookings = lost revenue.

You ask service to help out and they'll "get to it".

They say they have stripe integration? Fat lie, it's been upwards of a month and every time they close a ticket, it's barely fixed. I would be happy if it worked even at the bare minimum level, but they can't even do that. If you can't integrate with something, just don't lie, be honest, and say "No we cannot do it" like how Onfleet said they can't. Don't just write on your website that you have all these features and integrations as a way to draw customers in, it pisses off your customers.

The booking forms? Barely even works half the time.

Today, the map feature stopped working....THE MAP. The most basic thing. I was like okay fine I can at least input my customer's orders in manually, by myself, but I can't even do that when the address field can't recognize an address!!

Alternatives envisagées 

Onfleet et OnTime 360

Pourquoi passer à Tookan

It was the first one I looked at

Réponse de JungleWorks

Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at [email protected]

Répondu le 06/07/2021
Pennye J.
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 21/02/2020

Routing Software works well

excellent

Avantages

It's ease of use and the ability to set various filters to scale the routing based on time or distance.

Inconvénients

I added the ETA routing but it did not account for traffic when providing the times for arrival.

Réponse de JungleWorks

Thank you so much for sharing your valuable feedback with us

Répondu le 06/07/2021
Mahmoud M.
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/01/2020

Incredible team support and perfect software

I am having an e-commerce and on-demand delivery company. The software is up to my expectation.

Avantages

The company staff are friendly especially [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They have been of great help to my company.
The scalability of the software is another good feature though limited.

Inconvénients

The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better.
The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with [SENSITIVE CONTENT HIDDEN] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact

Réponse de JungleWorks

Thank you so much for sharing your valuable feedback with us

Répondu le 06/07/2021

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