LOCATE

Avantages

LOCATE really got us out of a jam. Our company is on QBO, and we sell direct to customers, eBay, Amazon, and our website. Our company was using spreadsheets and manually keeping track of inventory. We had over 50 people that needed access to the system, and needed everything from purchasing, quoting, ordering, production, shipping, and more. I like the fact that it is SaaS, and they have integration with all the tools we need. The barcoding on BIN locations and the paperwork it generates has been a godsend. We had a ton of miss-ships, which upset customers and cost us a lot of money. That problem is virtually gone, and it is human error that trips us up now. We now have historical data, margin reports, sales reports, and a ton more that I use *daily* as a CEO. Our team also has a ton of automated, custom reports they receive every morning as well. We are now using data and analytics to help drive our company forward.

Inconvénients

I dinged them 1 start on "Features", only because this is software and this is never really "done". They have a lot of clients that do business in a lot of different ways. You are also going to have to change some of your processes as a business to fit into LOCATE (This is true with any software you use for inventory management & order processing). If they are weak anywhere, I would say the accounting expertise that LOCATE provided us may need another person, but that was a year ago we implemented so maybe they did that. At the end of the day, it really isn't their job to help our accounting team, but it is something to ask them when evaluating their product.

Avantages

The software was highly efficient, easy to use and synced very nicely with QBO. Most of all they could handle our order volume of 30k orders per month easily.

Inconvénients

The second chart of accounts threw me off a bit and it was sometimes difficult to reconcile with QBO.

Alternatives envisagées 

Pourquoi choisir LOCATE 

Logiciel antérieur 

Pourquoi passer à LOCATE

Avantages

The customer support we have received has been the best software customer support experience I have ever had.

Inconvénients

Some of the features and functionalities are still too limited. For example, sales orders can't be edited in an issued status. This is inconvenient when a partial order goes out and you need to adjust the remaining order. There are little areas such as this that have given us constant headaches, but you are able to work around them. Another constant issue is you cannot receive inventory into a previous date. If you received goods on January 31st but didn't get the receiving paperwork until February 1st, you will have to receive the inventory into Locate on February 1st and then make a separate journal entry to move the receipt back into January where it should be.

Alternatives envisagées 

Pourquoi choisir LOCATE 

Pourquoi passer à LOCATE

Avantages

Our team got up and running with Locate very quickly, just before Q4 (in other words, a very busy and critical time). It's visually appealing, easy to navigate, and very effective. Love the open API which allows us to connect with the other platforms we use. Locate is continually rolling out improvements and additional capabilities, their customer service is responsive, pleasant and truly helpful. In all these ways, Locate is unlike any other inventory/order management platform we used or looked at. Highly recommend.

Inconvénients

While there are a lot of reports, not many apply to us. Locate will build custom reports to your specs - which is great - but we wish there were self-serve options. We'd also love dashboards that gave a macro view of the company's or category's status.

Avantages

Inventory tracking has been a battle. We need to lot / expiration track all of our products from the moment they enter our warehouse. We can accurately see the steps we take on every order retail & wholesale. Support is always available, we kept them busy for quite a while after implementation.
Updates - I have never been excited to get software updates for a product I manage, normally they are just aesthetics or features that just don't apply to your use. For the few updates we have been apart of we have found many of the changes to be useful. The latest update looks to be directly addressing a request we made for advanced functionality with Shopify.

Inconvénients

Implementation was a whirlwind, not that this is not unique to Locate. Quite a bit to absorb in a very short timeframe for everyone involved.

Alternatives envisagées 

Pourquoi passer à LOCATE

Avantages

Locate personnel helped integrate and load all existing items and inventory into the software. Once you learn the system, making Po's, receiving inventory and making adjustments to inventory are easy. The integration with QuickBooks is easy as well. I integrate daily. They also have the ledger information in a couple of ways that make it easy to pull information you need to make general

Inconvénients

The company could improve the training videos and documentation. It is difficult to find things and I had to do a lot of support tickets at first learning the system. Their support team is mostly by email. They are pretty responsive in getting answers back to you.

Avantages

It's extremely intuitive to users, I've heard more than once that there's no point in instructions because everything is right where they expect it to be.

Web based and secure means no off-site backups.

Top notch support, you get to talk to the people who make it, not just a phone-jockey ("Ok I just fixed it, refresh" ON A CALL).

They are also extremely flexible with feature requests, and have a generally fast turn-around.

Friendly and family-owned.

Inconvénients

It is a newer company/system, which means you still find the occasional bug to squash or functionality that you need hasn't quite been released yet, but this is hardly worth mentioning when they squash bugs so fast and are willing to make customize-on-demand.

Avantages

The transparency - it is possible to track the flow in from different programs and out to different programs, something that is very important for my job.

Inconvénients

Sometimes there isn't a feature already built-in that I might need, but Locate is always willing to take requests and suggestions from its users for new possibilities.

Avantages

LOCATE streamlines our business processes and created unprecedented efficiency across all departments
The mobile device functionality brings speed and accuracy to our warehousing needs
ABOVE ALL it is the only software I was able to find that seamlessly integrated with Quickbooks for accurate financial reporting
Support for this software is beyond amazing. They always answer their emails in an extremely timely manner, phone support is always available during office hours. This is extremely important especially after transitioning into a new piece of software.

Inconvénients

I have no complaints at all - We are continually impressed with the improvements the LOCATE team constantly implements into their software.

Avantages

Robust integrations, the wide range of features.

Inconvénients

The workflows are not always as intuitive.

Avantages

The biggest benefit is the time it saves our team in processing and receiving orders. We had huge problems with our former inventory company and LOCATE got our company up and running more efficiently than we ever expected when we first implemented an inventory management system.

Avantages

*Easy to use
*Set up was a breeze
*Quick support response times
*Lots of integration options
*Flexible
*Stable, never had any major issues with the program!

Inconvénients

No real cons, the occasional hiccup or glitch can occur just like any software. Never had any real issues

Avantages

Able to be customized for each customer.

Ease of use.

Combining all aspects of running a business in one program.

Inconvénients

Can not build our own reports based on all information that is in Locate. Some large reports take some time to load.

Avantages

The software is friendly and easy to use. It allows us to create BOMs easily which helps overall company flow.

Inconvénients

Some simple features that would allow us to select multiple items, confirm on enter, or additional hotkeys would be very useful for efficiency

Avantages

Locate save us from delays and claims. I really like the customer support. I have recommended locate to my cousin and he started to use it.

Inconvénients

the features are not so good they can improve it. I can't edit my order after making it so I think this is bad thing. I think they can make a bot to help with steps that's hard to do instead of asking other people or calling customer service every time

Avantages

I like that it's highly customisable and caters to most inventory management needs.

Inconvénients

It's not as intuitive as one would expect, but once you get used to using it, you'll like the software.