Classter

Avantages

Flexibilité , simplicité,design, la disponibilité

Inconvénients

Se qui m'a beaucoup marqué dans ce logiciel c'est il ya des petit bug

Avantages

Amazing support from the implementation, and as we are in the starting phase, Classter appears to be more than promising.

Inconvénients

As we are still in the implementation process, I cannot comment any further on the missing functions of Classter

Avantages

Classter has a wide variety of functionality to help manage many aspects of higher education. It has helped us improve our admissions process. We have accurate data on hand for students and their enrolments, plus it handles billing. We are also able to manage feedback and student surveys. Their support team is fantastic and very responsive. They work to help you succeed. I've appreciated working with them over this past year.

Inconvénients

We had problems with how Classter interfaced with Moodle (our VLE). However, Classter was happy to develop better functionality to improve this.
While we have run into some issues (as you will with any product), I have found their support team very helpful to work through and find solutions.

Avantages

The ability to efficiently produce graduation documentation and consolidate data to ensure smooth workign processes.

Inconvénients

Nothing to date. The experience has been helpful and productive so far.

Avantages

I would describe our admission process as quite complicated and complex and it is also very important we make sure that the admission process follows the guidelines and regulations set by the authority of vocational school. It has not been easy to find a way to manage our admission process in the best and efficient way but Classter helped us customize a system to manage this. This year it will be the second time we use Classter for admission. We are also very happy with the contact person we have at Classter. He is always supportive and quick to respond.

Inconvénients

I wish there was a little bit more flexibility when it comes to features and functions in the student application to support us nurture leads ( sign ups) to submitted application. Even if we are happy with how Classter helped us customize the application based on our needs and wishes ( Classter has been very accommodating and responsive ) the processes of implementing changes/ improvements sometimes feel a bit long and complicated. However we have all the data we need in order to complete admission and that is most essential for us. I also want to point out since we have only worked with Classter for 1,5 year we have not had the time to explore all options and this is something we are continuing discussing and developing as we go of course.

Avantages

multiple functions which allow several automations, user friendly and flexibility for custom changes

Inconvénients

not sure i can find something right now, we are about to go live so maybe i will notice something on the way, however our current experience is more than satisfactory

Avantages

The interfaces are easy to use
Ease of modifying the system according to its own terminology
Technical support is very great and fast

Inconvénients

It requires some flexibility in financial operations

Avantages

I love that they teach you how to use the backend of the system to equip you with the tools to continue to make changes as you move toward a student information system that best suits your school.

Inconvénients

Some of the fields and sections that might be unnecessary cannot be removed, but rather stay and are just left unused, but that isn't make or break.

Avantages

As a CRM administrator it's the first time in my CRM/ERP experience that I encounter such a helpfull and to the point support. I was introduced to classter while my school was already using it so I was happy to work with the support team not only for assistance but also to suggest improvements.

From a user perspective its a relative easy and straightforward application that handles also well in everyday use but also during high peak season.

Inconvénients

Some reports especially in the logistics and finance section could use a bit of tweaking. Since though the Finance department is very demanding on the way results are displayed and with the amount of info they can get from a single screen its a common dislike across many platforms besides Classter.

Avantages

It is a very well developed software that covers many requirements and expectations from a college/university.

Inconvénients

I liked the horizontal scroll part less, when in a window you have to see all the left and right columns, you have to go all the way down to be able to scroll left and right

Avantages

I like the aggregated picture that exists in the student's data.

Inconvénients

I haven't found something I don't like yet

Avantages

The Features offered are quite useful and specific to K-12 use as that was product version looked at. The Administration of components such as the scheduling, transport tool, assets, contacts and Academics was quite impressive.
The layout and separation of fields from Management and configuration worked well in clustering user interactions and allowing ease of use.
I enjoyed the ability to maintain roles.
Further to this there were a variety of components that allowed for first managing grades, classes, subjects, academic sessions and homework. It allowed for role management and easy to use user management.
The configurations allow for a good foundation in updating and editing fields.
As an Administration tool it was very comprehensive and designed well for the user experience.
Integration with Microsoft systems is offered.

Inconvénients

Unfortunately, while administration was great there were a lot of glaring flaws.
The management of Classes, calendars, timetables, academics, assets, etc. went well however it didn't allow much in the way of incorporating online learning experiences.
It records data but was very efficient at authoring data.
You can manage Homework tasks but there was no way to author lessons or build a learning journey for students.
Reporting and gradebooks were limited in the format or the information they could provide.
Quizzes, assessments, and exams were very basic and inconveniently delivered as they aren't part of a learning journey.
There is no way to record and manage the payment of events for activities or school events.
The modules appear to accomodate many uses but function more as an administration tool for recording and managing data rather than creating treaching platform.
The costs are reasonable but the terms and conditions for reselling are ridiculous. You need to pay a massive fee to become a reseller.
They do not offer a white label solution and you see the classter logo everywhere, unable to change it.
The integration is not as expected as you don't work in the system with the integrated products. it simply records data.
The costs for development, support, integrations, implementation, reselling, and anything above foundational phase and the initial cost make this an extremely expensive product for what it is able to do.

Alternatives envisagées 

Pourquoi passer à Classter

Avantages

There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.

Inconvénients

The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.

Alternatives envisagées 

Pourquoi passer à Classter

Avantages

I like how easy it is to use and the fact that we can see students from our other campuses. I do like that I can see the homestay admission data, this is very helpful when making homestay placements

Inconvénients

As the homestay counsellor, I feel there needs to be more for homestay. Perhaps a page where we can add our homestay reviews from students. As well, being able to add, edit, and delete homestay host information would be useful.

Avantages

Accessibility to students information

Easy templates for student letters

Inconvénients

Name searching can be confusing (a first and last name types into the system might not show a student's name, but a singular first name might)

Could be easier to have the search to be set up with student ID #

Avantages

Ease of use, can integrate data from all the campuses and it is reliable

Inconvénients

Integration with existing data, some information had to be entered manually.

Avantages

Classter is user-friendly, all in one platform and fully customizable ui

Inconvénients

complexity for first-time users. Initial setup process can be time-consuming

Avantages

I find Classter very user friendly. Its easy to manage our records on it and keep attendance. The features are great but I have not had time to explore the advanced features yet. I believe it can do a lot more than we are currently using it for. I am very please with Classter's excellent customer service.

Inconvénients

The financial features are more difficult to use.

Avantages

- Easy to use
- Customizable design
- Fast

Inconvénients

- For student information, it has fields for student visa and study permit information, but it is missing fields for other types of permits and visas, and there is no where to input if a student has an eTA (Electronic Travel Authorization) or permanent residency.

Avantages

Easy to use, clean and fast, I learned very fast.

Inconvénients

all good, I don't have any problem. I really liked it.

Avantages

Easy access, one-stop-shop feeling. Makes managing information easy.

Avantages

I find Classter very user-friendly, reliable and very fast.

Inconvénients

I haven't found anything I don't like yet.

Avantages

Customer service and the Classter team's ability to listen and figure what needs to be done on the coding side of things.

Inconvénients

Nothing. It's a great system with great support.

Avantages

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Inconvénients

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

Avantages

several features. more than you will ever need such as assignments, grades, duties, attendance, online candidates form , payments, bus management, books management and reservation, etc
it has an embedded CRM app for sending group SMS and Emails
Is easy to extract data and even to create your own custom made reports
synchronized with office 365 and moodle. users amd groups are create through classter
price is 1/10 of other similar software found in the market
very good support. they have added a lot of changes free of charge and for custom made apps their cost is reasonable
it has a web interface for the admin/teachers/students/parents/partners and a desktop admin console with a lot of functionalities
is a relatively a small company but very well organized and they all seems to enjoy working for that company

Inconvénients

the software is relatively new so the are frequent improvements.
if a user is both an admin, a parent and a teacher you need different accounts.
when you first start the software you will have to wait a few seconds for the data to be loaded from the web.
some things are not very obvious and unless you have a full training or you contact their help desk, you might miss it the first time. but as i said they have one of the best help desk supports i have seen so far.