En savoir plus sur Multiorders

Multiorders est une solution cloud de gestion des stocks conçue pour les entreprises de toutes envergures. Parmi les fonctionnalités principales figurent : gestion des commandes, création d'étiquette de livraison, suivi d'inventaire et suivi des informations client. Les outils de gestion des expéditions de la solution permettent aux utilisateurs d'automatiquement importer des produits, des informations client et des détails relatifs à l'inventaire provenant de différents canaux. Multiorders s'intègre à des marchés en ligne tels qu'Amazon, eBay, Bonanza, Manomano, etc. De plus, la solution permet aux utilisateurs de mettre à jour les marchés avec leurs niveaux de stock, statuts d'expédition et informations de tarification. Multiorders propose aux utilisateurs de gérer plusieurs canaux de vente. Le module de gestion des commandes permet aux utilisateurs de synchroniser les commandes, de gérer les demandes des clients, de générer des factures et d'afficher l'historique des commandes. Le système génère également des alertes automatisées en cas de faible niveau de stock et prend en charge l'intégration à Stripe. Les services sont proposés sur la base d'un abonnement mensuel. Un service d'assistance est proposé par téléphone, e-mail, chat en direct et base de connaissances en ligne.
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Multiorders - Prix

Multiorders est disponible en version gratuite et propose un essai gratuit. La version payante de Multiorders est disponible à partir de 49,00 $US/mois.

À partir de :
49,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Multiorders - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,8
Fonctionnalités
4,7
Simplicité
4,8
Support client
4,8
Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 28/02/2023

Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers

Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.

Avantages

We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.

Inconvénients

The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.

Jodi
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/03/2023

Cannot run our business with out it.

After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend

Avantages

The best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue

Inconvénients

My only wish is that there were separate packages for shipping instead of including inventory.

Utilisateur vérifié
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
3

3
Publié le 02/03/2023

Some killer features, but some inexplicable gaps

The ability to manage lots of products across multiple stores is golden, but the lack of mature order/shipping management features compared to some best in class industry solutions will really let Multiorders down in the long run.

Avantages

Kitting & bundling, multichannel syncing, cost.

Inconvénients

Order management, Royal Mail integration, Parcel2Go integration, erratic support (sometimes good, sometimes inexperienced and poor)

Ignas
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 03/03/2020

Perfect software for our needs

What is best about Multiorders - is customer service and support. Very quick response, and guys go the extra mile to sort your issues out and even add functionality that you request. Software is improving in a very fast pace.

Avantages

It just does what we need it to do. We have 100-150 daily orders and we need products to be scanned out for each individual order and it does the job just right. Having a scanner connected to the PC, makes creating orders and scanning process smooth and easy.

Inconvénients

Reporting is a bit poor, more various statistical reports would be a very useful function. So we mainly do our statics by downloading the orders/products and analysing them from a CSV file. But we used to do that before we got on Multiorders, so it's not a problem for us.

Alternatives envisagées 

Zoho Inventory

Pourquoi choisir Multiorders 

WASP wasn't doing what we needed it to do, scanning was very lengthy and difficult process.

Pourquoi passer à Multiorders

It just offered the functionality that we needed at a much better price.

Réponse de Multiorders

Thank you for your positive feedback!
We are glad that you enjoy using Multiorders. We are constantly working to offer our customers the best possible experience. This includes new functionality and improving existing features. Thank you for your insights, if you will have any further concerns please do not hesitate to contact us.

Répondu le 14/07/2020
Shannon
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/09/2020

Great product, support team & tech team are highly attentive and continue to invest in their...

Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.

Avantages

The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.

Inconvénients

Some of the views could use some additional Sort options, but I know the tech teams are working on this.
Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.

Réponse de Multiorders

Thank You for your kind words and continous feedback

Répondu le 17/09/2020

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