En savoir plus sur Really Simple Systems CRM

Really Simple Systems is an easy to use cloud CRM system designed for small and mid-sized organizations, yet also perfect for larger teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth. Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business. Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM. Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.
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Really Simple Systems CRM - Prix

Really Simple Systems CRM est disponible en version gratuite et propose un essai gratuit. La version payante de Really Simple Systems CRM est disponible à partir de 0,00 $US.

À partir de :
0,00 $US
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Really Simple Systems CRM - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,2
Simplicité
4,4
Support client
4,6
Chris
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/10/2018

Cost effective CRM for small business

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Avantages

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Inconvénients

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Réponse de Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

Répondu le 03/10/2018
Wendy
  • Secteur d'activité : Traduction et localisation
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/03/2022

Easy to use and implement

I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

Avantages

This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.

Inconvénients

Time will tell but at the moment it looks good.

Alternatives envisagées 

HubSpot CRM

Pourquoi choisir Really Simple Systems CRM 

Too expensive and frankly lousy customer service.

Logiciel antérieur 

Salesforce Sales Cloud

Pourquoi passer à Really Simple Systems CRM

Much more aligned with the way i work
Dominic
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
2
Simplicité
4
Support client
4

3
Publié le 20/11/2019

RSS Review

We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.

Avantages

Its very easy to use, quite intuitive in set up and implementation.

Inconvénients

*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this?
*The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.

Alternatives envisagées 

Dynamics 365

Pourquoi choisir Really Simple Systems CRM 

Different companies use different products.

Logiciel antérieur 

Dynamics 365

Pourquoi passer à Really Simple Systems CRM

It wasn't my decision!
Jack
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 10/12/2020

Exactly as the name suggsets

RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.

Avantages

RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.

Inconvénients

Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report

Alternatives envisagées 

Salesforce Platform et HubSpot CRM

Pourquoi choisir Really Simple Systems CRM 

Simple and easy way to view and track pipeline.

Pourquoi passer à Really Simple Systems CRM

Cost was the biggest reason, as well as the simplicity of the UI
Philip
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/03/2022

Oculus FM

Very impressed with the service and the staff at RSS, I feel we get an excellent service from the teams

Avantages

Customisations were easy to introduce, the team helped us fully integrate these changes and they are now used daily within the business

Inconvénients

At the outset the system is quite rigid, but given it has to be used across multiple industries we understand why it has to be this way

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Really Simple Systems CRM

We already had it set up, it just wasn't being used effectively

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