RemoteLandlord is a cloud-based property management solution that helps property managers and accountants with facility maintenance, lead tracking, bank reconciliation, cash receipts, maintaining a general ledger and more. It also provides a smartphone module that allows users to prepare real-time checklists of issues while examining properties. The solution offers a tenant portal, so tenants can check their balance information, current bills and make online payments.
RemoteLandlord lets users scan and upload tenant and financial documents such as lease renewals, late notices, invoices and bank statements. It also provides a calendar feature that sends alerts to property managers. The solution also helps in invoice printing, late-fee calculation and tracking payments received.
RemoteLandlord has a cash receipts module that processes bank deposits and tenant payments. It supports various payment types such as money orders, checks, electronic payments and credit cards. The solution also helps leasing agents by capturing information about prospective tenants.
Support is available via email and phone.
Tracking tenant payments, financial statements
I like that you can keep track of tenant payments easily and that the accounting side interfaces with the tenant side.
The cost to set up tenants for credit card payments. You are required to pay a fee for all tenants on the system to do the credit card payments.
Jess M. Secteur: Immobilier Nombre d'employés: 13-50 employés
Streamlined both properties into one system and it offers us features and services that we plan to take advantage of in the near future, such as the online tenant portal for account viewing and maintenance requests as well as credit card rent payments. We are excited to continue using this program!
Easy to use, clear and simple ledgers and reports, customizable, suits our college student complex (roommates) as well as our section 8 complex in the city, users can have limited access nd the system keeps track of all actions, section8 functionality is awesome! The customer service is competent and responds quickly!
Anything not ideal isn't a big enough deal for us to complain about. We love this program. I guess it would be nice if, when entering a cash payment, a memo could be entered that shows up on the line in the account ledger. We have apartments with roommates who each pay a share and when multiple people pay with cash, we need to see the last name responsible for each cash payment on the ledger itself so when printed for the tenant, they can all see who paid what and who still owes.
Layout is clean and easy to navigate. Options to customize reports and invoices gives you wide range of freedom to obtain and deliver the information you want. Great team of customer support is there to help with any questions.
Would be nice to have abilities to monitor subsidy contracts that are out of sync or not updated with the tenant's current lease.
Abe F. Secteur: Immobilier Nombre d'employés: 13-50 employés
Remote Landlord made it easy to transfer from our old and outdated system!
overall very good property management software! They are currently working on a new interface to help make the product easier to navigate and look better. customer service is outstanding!
The system needs a face lift, they are working on this.
The ease of use, is probably my best feature. Not to mention all the new features that are added pretty regularly, that make my life easier.
It could track violations issued by NYC issuing agencies better. Right now we have to track manually with the tickets.