Samsara is a cloud-based fleet management solution that offers features such as GPS tracking, trailer tracking, dashboard camera, routing and dispatch, reefer monitoring and more. It is designed to help small and midsize fleet business operators track the physical location of their fleets and monitor their drivers' behavior to stay complaint with ELD and FMCSA regulations.
The installed GPS device provides real-time traffic updates and displays the best available route to drivers. It collects data on unnecessary halts, vehicle performance, breakdowns and fuel waste to the back-office managers. The solution combines 'Hours of Service' with the GPS tracker and other sensors installed in the vehicle to record the driver's working hours for HoS logging and ELD mandate.
Samsara offers a per device per year subscription license that includes phone-based technical support for its users. This solution can be installed in trucks, school buses, delivery vehicles and more.
Alexander L. Secteur: Construction Nombre d'employés: 51-200 employés
My comments are not in the Category of problems , although the more I use the system & its full Functionality , were finding a Multitude of applications for the smooth operation of The KCL Fleet , Payroll , maintenance , Driver accountability , tracking , reminders , and overall record keeping and accountability...……………….Plus the customer Service has been excellent , and I've interacted with your call Centers in Atlanta , The Bay area ( San Francisco ) & Old England ( Your London Office ) LOL , no matter what Center I'm connected to The Quality of service remains Consistent
The most impressive part of the Samsara System is its real time vehicle Tracking , ease of operation , real time data or what I like to call , " Telemetry " concerning the Functions of any Particular Vehicle , the installation of The Gateways & Dash Cameras is a , " Piece of Cake " , and of course all the Administrative Tools that allow me to have the Information I need at the tip of my fingers , to not only monitor The Fleet ( when needed ) but too stay on top of Maintenance , ( Both Preventative & reoccurring ) Keep detailed Log History , and a Better accountability of Time & Usage
My biggest issue is the alerts I.E., Harsh Events that become a nuisance or a distraction , especially after viewing the Camera Footage and there really was not an event ( I'm not a Micro Manager , nor am I an ANAL Person ) but for those in that category , I'm sure they relish in those , " Events " LOL , LOL
Erika S. Secteur: Transport routier/ferroviaire Nombre d'employés: 13-50 employés
We analyzed about six ELD programs before making the decision to go with Samsara. It has been an easy transition from paper log books to ELD for most of our drivers. The additional data we get on the truck performance is invaluable. We have been able to extract information to improve business performance over many categories. In addition, Samsara support has always been very quick to address our concerns or fix issues we find.
This program offers a lot of features and has allowed us to extract data that our small company did not previously have easy access to. Managing HOS, fuel usage, IFTA and more are easier now that we use Samsara. In addition, it is easy to use and even our least tech-savvy drivers have been able to use it without issue.
There are a lot of tweaks to the system on a regular basis, which sometimes affects the interface of the product. This confuses some of our drivers and is difficult to keep up with for those without much technical/computer knowledge.
Andres L. Secteur: Transport routier/ferroviaire Nombre d'employés: 13-50 employés
Love it. We have a screen on the wall in our office, every time we have a customer that come to visit us they like the way it looks and we always get complements of what we can track with the software.
*Easy to use
*Can be used on different platforms
*Looks very high tech
On the maintenance section-When you create a schedule for any particular unit you have to create multiple for each unit. On an our previous software we used to use before you only have to select a unit and then select what you needed to track ea. PM, DOT inspections etc.
Jason D. Secteur: Transport routier/ferroviaire Nombre d'employés: 13-50 employés
The product is great and many others are as well. The team behind it has been as impressive which puts them in the lead.
The setup and configuration options are very user friendly. The ability to share live links is very helpful. The Time on Site report is a great tool to share with shippers and consignees.
There were a few features that were missing in the beginning but have since been added so nothing comes to mind.
Christopher K. Secteur: Services environnementaux Nombre d'employés: 51-200 employés
Samsara allows us 100% visibility of our fleet, plus diagnostic info regarding our trucks, including fuel level and DEF level!
Samsara offers a simple yet stunning UX. The dashboard is subtle yet robust. What I love is that nothing annoys me about the interface. Things are where I would assume I should find them. There is just enough functionality without introducing options I'll never use. So far Samsara is super durable and stable. Reporting is quick and accurate. The hardware options surpass the competitors. So far we are very happy with our choice.
The maintenance feature doesn't allow uploading files such as receipts.