En savoir plus sur Motive

Plus de 55 000 parcs de véhicules de tous types, des services d'intervention au camionnage, utilisent la gestion de flotte KeepTruckin pour le suivi GPS, le contrôle des coûts, la sécurité et la conformité. Avec KeepTruckin, vous pouvez : suivre les conducteurs, les véhicules, les actifs et les équipements à partir d'un seul tableau de bord. Rationaliser la communication et la répartition des conducteurs grâce à une messagerie et un flux de travail bidirectionnels. Simplifier la conformité ELD, IFTA et DVIR. Réduire la consommation de carburant, les coûts de maintenance et plus encore grâce à des mesures de performance exploitables. Protégez votre parc automobile grâce à des alertes personnalisables en cas de conduite dangereuse et à des caméras de bord embarquées. Connectez votre parc grâce à des intégrations prêtes à l'emploi et au WiFi 4G LTE. KeepTruckin est la solution moderne pour gérer une main-d'œuvre mobile et diriger une entreprise plus efficace, plus sûre, plus intelligente et plus fiable.
Motive Logiciel - 1
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Vidéo de Motive
Motive Logiciel - 1 - aperçu
Motive Logiciel - 2 - aperçu
Motive Logiciel - 3 - aperçu
Motive Logiciel - 4 - aperçu
Motive Logiciel - 5 - aperçu

Motive - Prix

Motive est disponible en version gratuite et propose un essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Motive - Avis

Note globale

4,5
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
4,4
Simplicité
4,4
Support client
4,4
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Tous les avis sur Motive

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1 667 avis
Crepenus
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
1
Support client
3

5,0
Publié le 21/12/2023

Motivation journalière

Avantages

Cool permet de donner le moral et de la motivation au jour le au jour

Inconvénients

Ces conseils et motivations parfois sont exterieur à notre realité

Réponse de Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 23/12/2023
Utilisateur vérifié
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 23/04/2024

Avis - Motive

Avantages

Facile à manager, et également simple à utiliser.

Inconvénients

L'ajout d'une fonctionnalité pour ceux qui ne respectent pas la vitesse, manque.

Réponse de Motive

Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

Répondu le 26/04/2024
Simon
Simon
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5,0
Publié le 23/06/2022

Already a very good solution on its way to become greater and greater

Avantages

The product is relatively easy and quick to subscribe to, deploy, and use. We love how beautiful and uncluttered their apps are (mobile and desktop). The most needed features are covered with Motive's basic subscription and when coupled with a higher subscription and AI real-time dashcams, Motive leads the way as a premier partner for trucking companies.

Inconvénients

We do not hesitate to use their 24/7 support (phone/chat) to better understand the product and to resolve issues. However, the best way to contact them is by phone as sometimes we tend to be less understood through the chat application and it happened several times we were left without a response for long periods of time. I recommend calling them directly for quick follow-ups and resolutions.

Réponse de Motive

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at [email protected] or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

Répondu le 24/06/2022
Robert
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 28/08/2024

Great system!

Very good system with good user interface. Easy to navigate, good safety and equipment reporting. Makes coaching easy and helps change driver behavior.

Avantages

In cab coaching, real time feedback is the best method for influencing behavior.

Inconvénients

Cornering events are inconsistent and hard to coach.

Réponse de Motive

Hey Robert!
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 04/09/2024
Samantha
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 17/10/2024

Couldn't live without

Motiv made our lives simpler. I would definitely recommend to anyone starting out, as there's a ton of regulations to keep up with, use Motiv to help with your ELD needs, but the IFTA tax portion is a MUST HAVE.

Avantages

Motive- Formally Keep Trucking, was a great ELD software to help out drivers stay compliant.
Easy view of all clocks from homepage.
Reports and logs are easily accessable.
Ifta Fuel Tax Reporting made simple.

Inconvénients

Cost. For Mom and Pop trucking companies, it is just another added expense. But to be fair, I don't know what their competitors charge.

Réponse de Motive

Thank you so much for your kind words, Samantha!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Regards,
Bobby Young
Motive Support

Répondu le 25/10/2024
Raychell
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
3
Support client
1

1,0
Publié le 18/10/2024

Poor customer service

Multiple people pro active calling to sell you what you don’t need but won’t help you when you need to cancel what you don’t use

Avantages

Works when it works good, however the customer service is terrible. They will not help you cancel boxes you no longer use

Inconvénients

Would not cancel boxes we don’t use, surprise billing. Read up on BBC about them. Awful

Réponse de Motive

Hey Raychell,
We hope you are doing well. Our sincere apologies for the inconvenience.
This is to inform you that we have shared your details with our concerned team for an audit. Once they complete the audit according to your request, they will reach out to you with further details.
Meanwhile, your patience is highly appreciated!
Regards,
Gary Smith
Motive Support

Répondu le 28/10/2024
Jesse
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/08/2024

Territory Manager

good way to get accurate locations on where my team is at, at all times and gives me location history to better serve our customers

Avantages

gives the codes and reasons why truck is acting up

Inconvénients

N/A - at the moment there's nothing i can say i dislike or like lease about it.

Réponse de Motive

Hey Jesse!

Thank you for the wonderful review! We're thrilled to hear that you appreciate our service.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564.
We will be more than happy to assist you!

Répondu le 02/09/2024
Tim
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/10/2024

High quality, great features and reports, and easy to use.

Support from Motive has been great. They have good training and technical documentation. Everything works as it should with nice features and reports. No complaints whatsoever.

Avantages

We use the Motive Dashcam and Omnicams on our fleet of trucks. There are plenty of features to cover everything needed. What I like best is how easy it is to maintain everything on their website. Finding video clips is very intuitive and having that video documentation is invaluable when needed.

Inconvénients

I haven't really found any negatives so far.

Réponse de Motive

Thank you so much for your kind words, Tim!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Regards,
Gary Smith
Motive Support

Répondu le 22/10/2024
Sue
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 14/11/2024

Motive all around great

For us, its good, we have never discussed moving away from Motive except for maybe costs

Avantages

Tracking of our fleet, viewing logs and issues

Inconvénients

sometimes hard to navigate when you are looking for 1 certain thing

Réponse de Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 20/11/2024
Katrina
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 23/10/2024

Motive review

Overall I didn't have many issues , just sometimes when glitches occur and you have to restart.

Avantages

Motive is pretty basic and easy to navigate

Inconvénients

Sometimes glitches occur but mainly it works good.

Réponse de Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 28/10/2024
Kenzie
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 31/10/2024

Great software for dash cams

Avantages

That you can see live time driving where the drivers are and with their current video camera placement.

Inconvénients

The softwarevwas slow to update sometimes.

Réponse de Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 07/11/2024
Marlynn
Marlynn
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 08/07/2024

They charged us again after we canceled their services and refuse to refund us AGAIN!!

Last year we were going to start a company, so we were getting everything in place to get started. We ended up not doing the business, didn't even start. So we called to cancel Motive. They would not refund our money. Then last month, a year later, they charged our credit card again. They won't refund it again! Even though we canceled them last year and never even used their services.

Avantages

I did not like anything about working with Motive. They were very hard to get a hold of. Their policies are terrible!

Inconvénients

They stole our money and refuse to accept our cancellation.

Réponse de Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Répondu le 11/07/2024
Gibran
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

5,0
Publié le 28/08/2024

Improving safety, productivity and flexibility all in one platform.

Significant reduction in fraudulent and wasteful experiences. It is the market leading solution to physical economy safety and reliability.

Avantages

Motive has been my best friend in the field of softwares. It is very accurate to reduce the risks on the road using the AI. It also saves us time and cost with deep insights into vehicle health, location and use. Theft prevention is well executed making it quite secure and precise.

Inconvénients

Customer Experience was not as expected. I rarely get feedbacks on time. That should probably be the point to improve on.

Réponse de Motive

Hey Gibran!

Thank you for the wonderful review! It's great to hear that you appreciate our service.

Please help spread the word and for any further queries.

Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 02/09/2024
Devlin
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 02/10/2024

Motive is easy

I have had motive for 4 yrs now and overall its been easy to navigate and edit .

Avantages

Easy to edit time when you forget, many times i forget to log my trips but i find easy to edit and get my logs correct.

Inconvénients

Sometimes it disconnects from the unit inside the truck.

Réponse de Motive

Thank you so much for your kind words, Devlin!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!

Regards,
Russell Cook
Motive Support

Répondu le 08/10/2024
Chelsey
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4,0
Publié le 27/08/2024

Overall great company

Overall good experience, responsive customer service and user friendly website

Avantages

it makes it easy to keep up with multiple drivers across multiple departments and states.

Inconvénients

the changing algorithm and lack of communication about it.

Réponse de Motive

Hey Chelsey!
Thank you for the wonderful review! It's great to hear that you appreciate our service.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 04/09/2024
Cora
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 26/08/2024

Motive Can Be Helpful

It could be better, so far, no major issues

Avantages

Motive is a convenient way to report defects

Inconvénients

There is a lot of lag. Real time tracking is off at times.

Réponse de Motive

Hey Cora!
Thank you for the wonderful review! It's great to hear that you appreciate our service. We do understand that a Lag or Tracking issue sometimes causes issues for our customers. We take your feedback very seriously and are always working on it to improve customer experience.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 02/09/2024
Robert
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/08/2024

Love Motive

Love it. Easy to learn and get used to.

Avantages

On point live access. Easy to track where the driver's are.

Inconvénients

A little slow buffering. Sometimes it takes a while to load.

Réponse de Motive

Hey Robert!

Thank you for the wonderful review! It's great to hear that you appreciate our service.
Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564.
We will be more than happy to assist you.

Répondu le 02/09/2024
Mike
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 29/08/2024

General Manager

Positive. I feel that Motive is a company that cares deeply about it's customers.

Avantages

Great Product. Great Support. The Marketing campaign is spot on!!!!!!!!

Inconvénients

I've looked hard to find something but, as of yet, it is fantastic.

Réponse de Motive

Thank you so much for your kind words Mike, and for taking the time to share your experience with us!
We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at [email protected] or call our Support Hotline at (855) 434-3564.

Looking forward to serving you again in the future!

Répondu le 08/09/2024
Siegfried
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/12/2023

Highly recommended

Makes the day to day so much easier in managing a fleet of trucks and keeping things rolling

Avantages

Easy to use, driver friendly, you can notify different departments about different areas needed to keep things rolling smoothly

Inconvénients

No complaints everything works in real time

Réponse de Motive

Thank you for the wonderful review, Siegfried! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 19/12/2023
Charles
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
5
Simplicité
5
Support client
1

5,0
Publié le 11/10/2023

You never stop paying…….

Great tech. Poor customer service.I will not use them again.

Avantages

Great technology. Solid reporting. Rear and front facing cameras.

Inconvénients

On July, 20, 2023, my truck my destroyed in a fire. I had a Motive system in that truck. A short time later, I contacted Motive and requested to cancel my service. Today some three months after my truck was destroyed,I get a call from an employee at Motive who told me that the only way that I could cancel my service, was to close my business and send them a letter from the FMCSA. I explained that I was not closing my business , I just wanted to cancel my service. I became frustrated and he got his lacey panties in a wad because I told hi that I thought it was bullshit to pay for a service that you don’t receive. The bottom line is that I have to pay this bunch $300+ a quarter until March of 2025. That is just nuts.

Alternatives envisagées 

Verizon Connect

Pourquoi passer à Motive

Better tech

Réponse de Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Répondu le 18/10/2023
Donald
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
5

5,0
Publié le 11/12/2023

My Thoughts

My overall experience with motive is pretty good

Avantages

Very easy to use and one of the most popular brands

Inconvénients

The cost is a bit much compared to other brands

Réponse de Motive

Thank you for the wonderful review, Donald! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 19/12/2023
Waninahi
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 27/08/2024

Effective site

10 out of 10. It is a very useful site to use on a daily basis

Avantages

we use motive every day and I love it. using it daily really helps when determining job sites and decision making.

Inconvénients

the ability to fast forward and go back to see what we watched or speed up or skip

Réponse de Motive

Thank you for the wonderful review!
It's great to hear that you appreciate our service.

Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 08/09/2024
Waseem
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
2
Support client
2

1,0
Publié le 10/07/2024

Never trust there sales person

Avantages

Sales person lied what he promised,
Not trustworthy

Inconvénients

Promised insurance discount, never got it, even 6 months no one responded

Réponse de Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Répondu le 14/07/2024
Norm
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/11/2023

Very good

Avantages

Keeps me compliant, and also use me logs to help keep track of my time spent at each location I'm at.

Inconvénients

Getting used to operating and using the app

Réponse de Motive

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Répondu le 29/11/2023
John
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
2

3,0
Publié le 28/08/2023

Motive is well designed however frustrating to deal with customer service and billing issues

Implementing the system and very simple and very user friendly.I have had and still have issues regarding data use and still am not able to get answers for motive reps. Invoicing I have repeatably asked to be billed in a different manner other than credit card and it still have not been done .

Avantages

Easy to use, user friendly simple to integrate with our system

Inconvénients

Dealing with issues in regards to data and invoicing is very frustrating.

Réponse de Motive

We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at [email protected] or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.

Répondu le 29/08/2023

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