Paladin POS is an on-premise point-of-sale (POS) solution designed for small and midsize businesses. It offers return order management, checkout, discount management and customer loyalty program management functionalities within a suite. It runs on Windows.
Paladin POS features inventory management, which allows users to track sales details, stock requirement and forecast, stock overage/shrinkage and associated loss. The product also features reorder management, which alerts users when inventory levels are low. It can also creates purchase orders based on unit price and minimum order quantity considerations.
Paladin POS also features loyalty program management, so users can enroll customers into loyalty programs by recording their contact information and assigning them rewards cards.
The payment processing functionality leverages point-to-point encryption for data movement between stores and credit card processors. Users can also accept payments via EMV chip cards.
I HAVE A MORE ACCURATE INVENTORY WHICH MEANS THAT I HAVE LESS DOLLARS TIED UP IN INVENTORY. THE REPORTS ALLOW ME TO KEEP A CLOSER EYE ON MY SALES AND MARGINS IN COMPARISON TO LAST YEAR. I FEEL LIKE I HAVE A MUCH BETTER HANDLE ON THE BUSINESS THAN I DID WITH THE PREVIOUS SOFTWARE THAT I USED.
EASY TO SET UP, EASY TO LEARN AND USE, WHILE HAVING GOOD FUNCTIONALITY. SUPPORT HAS BEEN WONDERFUL. WE ARE ON OUR 3RD STORE WITH THIS SOFTWARE. IF I DIDN'T LOVE IT, I WOULDN'T HAVE BROUGHT IT INTO THE SECOND STORE. I WOULD RECOMMEND AND ACTUALLY, I HAVE RECOMMENDED THIS SOFTWARE. I LOVE THE INVENTORY GRAPH WHICH IS A QUICK LOOK AT MY SALES OF AN ITEM BY THE WEEK. THE SUGGESTED PO REPORT KEEPS ME AWARE OF THINGS THAT I NEED TO ORDER. I ALSO USE THE DIALS TO KEEP TRACK OF THINGS THAT I AM OVERSTOCKED WITH OR ARE NOT MOVING. REPORTS ARE GOOD.
THERE ARE A FEW REPORTS THAT I WOULD CHANGE IF I COULD TO MAKE THEM LESS PAGES AND EASIER TO USE. ALSO ENTERING ITEMS INTO THE "SALE LIST" COULD BE MADE EASIER AND LESS KEYSTROKES BUT IT IS NOT SOMETHING THAT I USE EVERY DAY. I FIND THE COUPON DESIGNATION FIELD TO BE CUMBERSOME AT CHECKOUT. REALLY SLOWS DOWN THE TRANSACTION. WISH I COULD LOOK UP A LIST OF ITEMS BY DESCRIPTION AND PRINT IT.
Joe P. Secteur: Vente au détail
We use Paladin to assist with inventory replenishment, allowing us to have very few outs while maximizing our ROI. In addition, Paladin allows us to quickly and efficiently check our customers out at POS, enhancing customer satisfaction and keeping our personnel costs low. Intuitive and easy to learn, Paladin performs complex tasks with little effort.
Paladin is very easy to learn and use, making it a very productive package of useful tools to accomplish the goals and needs of our business. The replenishment module allows easy and accurate ordering based upon sales history, analyzing each item every time an order is being considered. The POS module is quick, very easy to learn and intuitive to use so personnel may easily and accurately check customers out. Paladin operations are very simple and quick, saving us time and effort so we can concentrate on assisting our customers. Updates are frequent and automatic, not requiring intervention on our end.
I look forward to even more multi-store capability that would make Paladin even more usable. Not much to say that qualifies as a CON. It's not for those who want a complicated system that they constantly have to tweak.
Simple & Heavy Duty! A rare combination, i know, but with Paladin you can run your business, not stay on the phone with looking for answers and not getting them. It WORKS, and we use our system a lot. You will find companies telling you they can save you money get a better deal. Do not waste your time. You will be sorry. This software allows us to move into different areas and go back to where we were at "the same place without having to reopen a filed". This has been great. Many things like this you do not fully understand until you use the feature of stumble on to it. It still has areas i am sure we have not used. Customer Support at Paladin has answers to software question, when, which rarely they come up. This company is there for YOUR COMPANY. Do not wait until you lose business. Call PALADIN TODAY and move ahead!
Customer support in fantastic. Cost is a little more, but you get your monies worth.
Simple & Heavy Duty. Very, very rarely do we have "lockups or down stations".
These people have answers to your questions. They WILL CALL YOU BACK, but most of the time this is not necessary.
Michele G. Secteur: Vente au détail Nombre d'employés: 2-10 employés
Quick to train employees because it is so user friendly. Quicker ordering process. Everyone at Paladin has been great to work with.
I find the software very easy to learn and use.
Can be customized for our ordering process: inventory can be set as ...seasonal, limit quantities/set minimums and max on stock, ratio items. This makes suggested orders easier to do a quick review to speed up the process of our weekly orders.
End of day cash out is simple to read to do our deposit.
And gross profit reports are broken down by department.
Putting in items on a sale list could be a little quicker, but that feature we don't use to often. It does print a nice listing of the items for posting reference.
Kylan F. Secteur: Vente au détail Nombre d'employés: 2-10 employés
They can not be quantified. Paladin does a great job and they have developed an excellent product.
The software is easy to use, they are very friendly, and if there is a problem they get it fixed immediately. It is intuitive to use and almost anything you need for a report is available at a few clicks of a button.
There isn't a whole lot of things I don't like. One thing that comes to mind is it is difficult to data mine my own data. You can pull up tons of values by the day, but it would be very useful if it could be done by the day for the entire month at a click of a button instead of going through each day individually. However, this probably isn't a feature demanded by very many customers.