InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand.
Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen.
The housekeeping module helps users to get information about laundry and other service requests. Financial operations are handled with an accounts receivable feature that updates new transactions from the front desk, restaurant or retail POS locations.
Support is available via live chat.
Rohit S. Secteur: Hôtellerie Nombre d'employés: 51-200 employés
We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.
We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates.
Everything is ok, except They should provide some keyboard shortcuts.
Gita P. Secteur: Hôtellerie Nombre d'employés: 2-10 employés
if you like old software then go ahead, if not I would choose something more updated.
I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one!
It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers.
Mr. golu J. Secteur: Hôtellerie Nombre d'employés: 13-50 employés
The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further.
Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system.
This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.
Mr. shirin B. Secteur: Hôtellerie Nombre d'employés: 13-50 employés
The simplicity and intuitive handling of daily tasks of your business creates a great work flow. I love the rates section and automatic price changes which can be adjusted to seasonal or promotional needs.
Stable, easy to use on a daily basic, deliver all data you need. And you can start up like it’s an electronic paper you use, and expand with a lot of function.What I like the most is the customer support from Innkey pms, the live chat support is really a great help for many times.
you can not changes after the guest check out that means back date entry not allowed i have asked them about these cons, and they have revert like it is for security purpose and one of their support executive has explained me in detailed.
Manish J. Secteur: Hôtellerie Nombre d'employés: 13-50 employés
Great product, they seem to actually care about our almost all requirements, and I have come to have a personal relationship with the company. Try InnkeyPMS. I am sure you will like it!!!
InnkeyPMS with its intuitive user interface has enabled me to stay on top of the most important statistics about the hotel. Combine this with its brilliant mobile alert app I am informed on the go about the key statistics and stuff happening at the hotel. The only con I can think of is having a better documentation of the vast number of features present so that we can leverage the maximum out of it.
Some time support gets delayed, specially over a weekend, but it ok, they manage it