Dayforce HCM

Avantages

I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.

Avantages

-Ability to control the majority of your settings
-Real time gross to net calculations
-Great payroll auditing tools
-Many standard reports and ability to tweak them to your needs
-Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Inconvénients

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place.

We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process.

Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required.

I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

Avantages

This product attempts to gather all HR themed items in one location. That is beneficial. Timesheets, schedules, pay stubs, benefits, etc.

Inconvénients

Much of the software appears outdated. Organization is at a minimal, it's like they kept adding things and never organized it well. Locations for certain aspects are all over the place, and rarely makes sense where to find. Forms are not very clear. Training videos are outdated and show clearly older versions of the software. Work Schedules for my employees are never correct, I then correct it, but it keeps going back to incorrect schedule data, so I just ignore it and figure my employees know when they are working. For my employees, the clock-in, clock-out time sheets are horrible, it shows them nothing in regards to when they clocked in, when they clocked out, and how about a running total for hours for the week?...forget about it. From a manager stand-point, viewing my employees time sheets isn't good, as it doesn't total worked hours from time off hours to holiday hours, etc....so I always have to manually add up their hours to make sure correct. Lots of time wasted...

Avantages

I like the 'one' database aspect the best.

Inconvénients

Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.

Avantages

The functionality was exactly as advertised.

Inconvénients

I found the software to be fine. Issues were with customer support.