En savoir plus sur Paychex Flex

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can manage applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling, and automatic compliance testing. Additionally, Paychex provides 24/7 support through HR professionals along with payroll specialists and licensed agents to help guide businesses through the recruiting and applicant tracking (ATS), onboarding, benefits administration, and payroll process. Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across customizable applications. Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity. The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.
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Paychex Flex - Prix

Paychex Flex n'est pas disponible en version gratuite.

À partir de :
Non fourni par l'éditeur
Prix :
Contact Paychex for detailed pricing.
Version gratuite :
Non
Version d'essai gratuite :
s/o

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Paychex Flex - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,9
Fonctionnalités
4,0
Simplicité
4,1
Support client
3,9
5 avis sur 1 147 Afficher tous les avis
Steven r W.
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/06/2021

Calm in a sea of changing regulations

We had considered hosting our own payroll, however, with the craziness of COVID and regulations we are very happy we chose a partner provided and supported solution. Saves us time chasing new regulations and forms and the dreaded amendments.

Avantages

The customer service makes the product easy to use. The support makes the product as with many payroll software products it will do what you want you just have to find the right entry and set up.

Inconvénients

At times its so complete it can be overwhelming to find some less used features you had found before. Again they are all like this but the customer support makes this a breeze as you can actually talk to a human being that listens and helps.

Alternatives envisagées 

Payroll Relief

Pourquoi choisir Paychex Flex 

ADP client support is a nightmare from our experience. From changing sales people to unreachable customer support.

Logiciel antérieur 

RUN Powered by ADP

Pourquoi passer à Paychex Flex

We actually tried it and it was not even close to what we had hoped. Paychex customer support makes it the only choice for us.
Cody M.
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
4

4
Publié le 05/05/2022

Streamlined and Simplified Payroll Processing and Ancillary HR Services

Thus far, the experience has been positive and meets all needs of the company. Tax compliance, W-2s, time keeping, and benefits admin all went smoothly through a full annual cycle. The customer service response times are within a reasonable range, and the mobile app surprisingly is very useful due to the simplicity of the overall platform. Employees can also self-serve make a certain number of changes to things like addresses or banking info without the need for an HR team member to service such requests.

Avantages

The ease of onboarding and implementation (compared to ADP, for example), as well as the streamlined processes that allow for staff who may not be payroll professionals to accurately run payroll & benefits to a high degree of efficiency.

Inconvénients

The functionality for contractors isn't as great as some other providers I've used in the past (PayReel, for instance). Additionally, the level of sophistication for tax issue or researching problems from state notices, etc. isn't the best I've seen though it is certainly adequate.

Alternatives envisagées 

ADP Workforce Now

Pourquoi choisir Paychex Flex 

Cheaper and more streamlined solution for a smaller company that may not require dedicated payroll teams and a very high level of white-glove service.

Logiciel antérieur 

Dayforce HCM

Pourquoi passer à Paychex Flex

Presented the clearest and best use case for a small to mid-size company which a mix of hourly and salaried staff. Also not having a dedicated payroll expert on the team necessitated a platform that is easy to use and does not have a steep learning curve (ADP, for instance).
Melissa E.
  • Secteur d'activité : Pêche
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
1

3
Publié le 29/03/2022

Lots of features, but make sure to follow up on small issues.

Loved that they took all the background Payroll processes like Taxes, YearEnd forms (W2 & 1099). Found that there was a lot that you can utilize on the platform.

Avantages

Great to have a full HR platform. Was able to take applicant all the way thru onboarding to active employee in just a few steps.

Inconvénients

It was more the support people than the software. Always needed to follow up on small non-payroll issues. Like COBRA, Health Benefits.

Alternatives envisagées 

ADP Workforce Now
Terri G.
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
3

5
Publié le 17/05/2022

Paychex Flex Great for small organizations

The overall experience has been positive.

Avantages

The time tracking feature is helpful to small companies who use the "honor" system as their time tracker

Inconvénients

I think the software would benefit by being a little more user friendly

Alternatives envisagées 

Paycom

Pourquoi choisir Paychex Flex 

Time tracker, benefits

Pourquoi passer à Paychex Flex

Paycom didn't return our requests to learn about their product.
Kelli O.
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 05/04/2022

My Paychex Flex Review

It's been a great experience using Paychex Flex, love how easy it is to use & also the helpful customer service agents.

Avantages

How easily the software/app is to use & how very helpful their customer service agents are, also the price is inexpensive compared to other companies.

Inconvénients

Their really is nothing that our company does not like about Paychex Flex, we love the ease of all of it.

Alternatives envisagées 

ADP Workforce Now

Pourquoi choisir Paychex Flex 

The pricing, wait times for customer service, & ease.

Logiciel antérieur 

Square Payroll

Pourquoi passer à Paychex Flex

By reading reviews on both companies.

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