En savoir plus sur Winpharm





Winpharm - Prix
Winpharm n'est pas disponible en version gratuite. La version payante de Winpharm est disponible à partir de 2 500,00 $US/unique.
Produits similaires à Winpharm
Winpharm - Avis
Évaluation des fonctionnalités
Tous les avis sur Winpharm

- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Datascan WinPharm
Implementation was great. You will know the support staff by name and personality. Problems are addressed quickly.
Avantages
Support is second to none. Fast response time. Easy to learn system. Multiple report tools.
Inconvénients
I have to think for a long time about coming up with a Con. None yet
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
I should have moved to Datascan / Winpharm 10 years ago!
I could not be happier with the system. Without doubt, the system has made us faster and more accurate. Many of the benefits I see daily: The POS system is user friendly, the CC machine is fast, reports are easy to produce, processing prescriptions is easy; edits are easy, DUR fields auto-populate, ... I could give a hundred examples of improvements over any of the other pharmacy software systems that I have used over the years.
Avantages
This software program is so easy to learn; there are so many redundancies built in that one can quickly learn how to process prescriptions ( and all the other functions we do in pharmacy ) with ease... I am amazed how proficient our crew became in such a short period. My favorite part - the technician data entry error rate has plummeted! In Winpharm, prescription data is entered piece by piece; this causes the technician to stay focused on one piece of data at a time. We've seen a HUGE decrease in the number of prescriptions sent back for data correction. Impressive system. Their customer service is absolutely outstanding.
Inconvénients
There are two areas where we all seem to struggle some: Processing COBs and data entry of complex SIGs. The system is a little tricky with each of these steps. For COBs, once learned, it's a manageable process...it's getting there that is difficult. For SIG code entry, simple directions are a breeze to enter, but complex directions can be challenging.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
No no no
System is old and dated. Coming from a cloud based system, this is a disaster. The words used to describe the actions don’t correlate for example, void means reverse from insurance. Things typed incorrectly remains on patient profile
Reports cannot be sorted by patient and plan
I’m a tech forward user and this is really like a 2000 program
Too many pop ups that you cannot turn off even though they sell you a customizable program
Avantages
The trainers were nice but the software is archaic
Inconvénients
Pop ups, words don’t match actions, reports not customizable . Server with power needed. Not cloud based. Have to use mouse. Errors remain in profile if you adjudicate before correcting, not really windows functions. The list goes on
Réponse de Datascan Pharmacy Software
The pharmacy owner leaving this review was a customer for less than 1 week. Upon our initial onsite training, the owner was rude, abusive, and already complaining about having to switch vendors. Her previous system had been sunset, forcing users to move to another software product. The owner also bashes a highly regarded competitor of ours in her review, while never even using their system. Our staff all the way to the top bent over backwards to help the pharmacy owner, but was only met with refusal to learn, negativity, and continued abuse.
Customer was informed numerous times that we are not a cloud system, but chose to interpret this in her own way. Popups, reports, and numerous system settings are customizable, but without being open to learning the system you're never going to adjust. Her comments are purely inaccurate, and her overall lack of knowledge of how the system works is apparent.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Boutique product with a smile!
Datascan's Winpharm delivers a standout pharmacy software experience, blending boutique customization with exceptional customer service to meet the unique needs of every pharmacy. The platform’s tailored solutions cater to diverse operational workflows, ensuring seamless integration with existing systems while enhancing efficiency and compliance. What truly sets Datascan apart is its commitment to customer satisfaction, with a responsive support team available to address any issues promptly and effectively. By prioritizing user-centric design and personalized features, Winpharm empowers pharmacies to optimize operations, improve patient outcomes, and stay ahead in a competitive market.
[sensitive content hidden] and her team made the transition for my existing pharmacy quick and painless. After 2+ years of using Winpharm, the decision to use Winpharm again to open our new pharmacy was an easy one
Inconvénients
Not much I could think of too dislike. Anything that pops up, Datascan is easy to get a hold of offers speedy resolution.
Alternatives envisagées
LibertyPourquoi choisir Winpharm
Poor customer service, unsafe product!!!Pourquoi passer à Winpharm
More affordable, the independent ownership, and the promise of great customer service.- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Best in the West if not the entire USA!
Regardless of your issue or need, you call and anyone who answers (in less than 3 rings) can and will help address any and all concerns. Seriously, it is that good. I love that if there is an issue they will put me through to one of the actual programmers! Come on who does that?! I have even been able to talk to [sensitive content hidden] and he made sure I was taken care of and satisfied.
Avantages
They respond! Simple and easy to work with. It is actually a pleasure to call and know they not only take care of us immediately (no wait!!) but you can tell they care and want us to succeed.
Inconvénients
I wish I could say something I least like, if for anything their benefit, but I cannot say anything.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
A very happy customer
We switched from another system and it was always very hard to reach someone for help when we had questions. Winpharm is a much easier software and the support is so much more helpful.
Avantages
It's very easy to use and we're always able to reach someone if we have questions or need help with something.
Inconvénients
I can't think of anything that we don't like. We've been using the software for many years
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Excellent pharmacy software/excellent support team
Five out of five stars! They rock! Great product that they are always developing and making better.
Avantages
It works, it is straightforward and their help/support team is readily available. This is an excellent software. We use it for processing and as an advanced POS. I highly recommend it.
Inconvénients
I can't think of anything. This software simply works and it doesn't break down on you.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
PHARMACYOWNER
Excellent Service, would recommend to everyone. Great product for our pharmacy
Avantages
It is user friendly, EXCELLENT customer service
Inconvénients
There is not a thing we don't like!! We like everything!
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Exactly what an independent pharmacy needs.
Overall experience was excellent. No question was left unanswered, and we are extremely happy with the reduction in cost.
Avantages
Winpharm was very easy to learn, the training staff was helpful and knowledgeable. The simple process of filling a prescription is quick and efficient.
Help desk staff has immediate response rates and if a question needed more research they connected back in less than 24 hours,
Inconvénients
Took a little extra time to connect with all the nuances of the program,
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
WinPharm Review
Customer Service is great. Overall satisfied, but definitely could use upgrading to be on the same level as Pioneer Rx. Would like to see the MedSync program improved, QR Code on Rx Prescription bottle labels, etc. Would also like to see more integration with other programs.
Avantages
Customer Service is always great. Short hold times and always helpful.
Inconvénients
MedSync and mobile app. Also, 340B setup overestimates gross margin. Should be able to customize and make more user friendly.
Réponse de Datascan Pharmacy Software
Thank you so much for leaving a review. We're glad you've had a great experience with our customer support. Our #1 goal is providing exceptional service. Please reach out to us to discuss your ideas for improving our MedSync. We're always open to hearing how we can make our features better. We do also offer QR codes on the labels, support can assist you in setting this up. Please let us know what integrations you're looking for.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Datascan
Avantages
Great customer service, easy to use and affordable
Inconvénients
We have multiple stores so it would be nice if they could be more easily linked. Could use an easier way to deal with financial aspects
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Compounding Pharmacy Software
There have been a few issues with the software not having functionality that we needed. We made WinPharm aware of these issues and they actually programmed in what we needed.
Avantages
There are many great parts about WinPharm from a pharmacy owner and user perspective. First, this system has been around a while and is very intuitive to use from receiving, inputting, filling, dispensing and selling a prescription. It was increadibly easy to train the staff on how to use the software. Additionally, we didn't have to pay for all sorts of integrations such as, fax, e-scribing, text messaging, POS...it is all included at an exceptional competitive pricing. We also love the fact that if we need support help that we can call and talk to a live person immediately.
Inconvénients
Really there is not much to dislike about the software. The only thing I can think of is that the interface does look a bit "older", but there is just so much I like as an owner and user of the software.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Best platform around!
Inventory management is much easier and saves a lot of time and energy with Winpharm.
Avantages
The dashboard is extremely useful. All staff members can easily monitor the dashboards to see which queues need to be worked on. With early preparation, our transition was pretty smooth. Another feature we like is our ability to message the doctors for new or refill prescriptions.
Inconvénients
I am not a fan of windows based software. It is more efficient to use software that does not require windows or using a mouse.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Feature rich application
The software does it is supposed to. Runs without hiccups or interruptions. The people behind the scenes are very professional and a delight to work with.
Avantages
The best part of running this software is the people and philosophy they carry. From sales, onboarding, engineering, billing to support departments, all of the teams are very helpful. They genuinely want to figure out ways to assist and make the application adapt to business needs. We have engaged with Winpharm on several occasions looking for assistance or ideas for change. Once we are set in workflow, the software cruises on auto-pilot. No issues or need for constant engagement.
Inconvénients
The experience has been great. No concerns or complaints. They are busy helping so many clients that sometimes things can take time but they are also very good about prioritizing key items to avoid delays.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
WinPharm
Avantages
The simplicity of the software allows for much faster processing time of prescriptions. Very user friendly system that can be customized to the needs of the pharmacy. The support team is great as well and really work with the pharmacy to resolve any issues or make improvements to the software.
Inconvénients
Overall the software works really well and don't have any complaints
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Switched to Datascan 2 years ago
We are very satisfied with our hardware and software through Datascan. Refill management, automatic faxes/emails to dr's. Ability to run reports to check on the financial side of the business. Everything is pretty easy to use, and if you can't find it, tech support is usually quick and responsive.
Avantages
We were running an old DOS based system that had been bought and sold 3 times in the previous 10 years. When looking for a new system we vetted and Demo'ed at least 10 systems, narrowed it down to 3. Datascan offered the best combination of functionality, pricing, ease of use, aesthetics, and service. Very easy system to use, same service technicians on the phone when issues arise, and if you email the owner of the company he will answer you personally.
Inconvénients
We haven't encountered any longstanding issues, sometimes an update will make an unintended change, but those seem to be few and far between, and fixed right away.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Review
Avantages
It is easy to navigate and encompasses pharmacy, pos and workflow in one.
Inconvénients
Overall the software covers all the needs our pharmacy has.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great service from smaller company
Avantages
Ease of use, frequent updates, very affordable compared to the competition. On site training and installation included in cost. Problems usually fixed within minutes of calling. Windows based, so keeps hardware costs down. Highly recommended!
Inconvénients
Somewhat buggy, but most issues solved quickly. Doesn't play well with Windows 10. Some service technicians are better than others - often quality of service depends on who answers the phone
Réponse de Datascan Pharmacy Software
Brian --- we are unaware of any issues with windows 10 what so ever. We have hundreds of systems out there working very well --so if your experiencing problems, please contact Brian in our offices and go over them. The system should not be 'buggy' at all unless it has to do with custom program changes that are being beta tested in a live environment.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Would like some more windows.
Avantages
It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated.
Inconvénients
Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options.
Réponse de Datascan Pharmacy Software
Gineta, you are able to work on multiple patients at one time. Please call into support so we can show you the way to do this. We also have tons of report options available-- each of which has filterable options to help customize the report. If you're looking for something more specific please reach out to support and we can assist you.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Customer Service is the best of "ALL" customer service that I have used.
ability to process patients medications.
Avantages
ease of use.
Inconvénients
Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.
Réponse de Datascan Pharmacy Software
The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Awesome baby with a Capital A!
I would select them again if I had the choice.
Avantages
The ease of use with this system is great. All the bells and whistles one would need.
Inconvénients
There isn’t really anything I dislike about the system. It does everything I need it to do.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
BEST SOFTWARE COMPANY TO WORK WITH
Avantages
EASE OF USE, CLEAR AND CONCISE, FAST, TECH ASSISTANCE
Inconvénients
NOT MUCH.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
AWESOME
EASY TO USE AND TRAIN WITH. THE PHARMACY OPERATION COULD MANAGED BY JUST ONE EMPLOYEE.
Avantages
EASE OF USE AND SIMPLICITY- ABLE TO PULL PATIENT'S INSURANCE INFORMATION FROM ONLINE. GREAT TECHNICAL SUPPORT AT ANYTIME. EASY TO TRAIN NEW EMPLOYEES WITHOUT HASSLE
Inconvénients
WINPHARM ICON DISAPPEARING FROM THE DESK TOP OR NOT WORKING AT TIMES. OVERALL I AM SATISFIED WITH THE SERVICE I'M GETTING AT THE MOMENT.
Réponse de Datascan Pharmacy Software
The icon disappearing is a connectivity issue related to your network and Windows. We can offer some troubleshooting options that can help eliminate this problem from happening. Please call into support anytime and we will be more than happy to assist!
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
SIMPLE TO USE, LOW MONTHLY FEES, AND LOW UP FRONT COST. GREAT CUSTOMER SUPPORT AS WELL
Avantages
VERY EASY TO LEARN AND IF I HAVE ANY QUESTIONS LOGAN AND THE CREW ARE THERE WITH THE ANSWER. MY UP FRONT COST AND MONTHLY FEES WERE MUCH LOWER THAN THE BIG NAME SOFTWARE VENDORS AND WINPHARM HAS BASICALLY THE SAME FEATURES FOR 1/2 THE COST OR LESS. USING DATASCAN WAS A NO BRAINER FOR US. THEY GOT US UP AND RUNNING AS A NEW PHARMACY AND WE PLAN TO STAY WITH THEM AS WE EXPAND.
Inconvénients
THERE IS NOTHING THAT I ABSOLUTELY DO NOT LIKE ABOUT THE SOFTWARE. HOWEVER THERE ARE ALWAYS THINGS THAT WOULD SUIT SOME OF US A LITTLE BETTER. WE ARE A SPECIALTY PHARMACY AND DISPENSE A HIGH VOLUME OF NARCOTICS. IT WOULD BE A TIME SAVER IF WINPHARM WAS ABLE TO SEAMLESSLY CHECK OUR STATES PDMP WHILE FILLING NARCOTICS.
Réponse de Datascan Pharmacy Software
We absolutely agree about a link to state PMP's --but the limitation comes from the states systems. Until they allow us to synchronize we are limited --but we look forward to that opportunity as well.
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Provenance de l'avis
WINPHARM, ON A 5 STAR SCALE THESE GUYS GET 10 STARS FROM US
The technical support/customer service is number 1 as far as I'm concerned and compared to other software vendors that I've dealt with over a 17 year span. The techs are polite, friendly, and answer the phones in seconds. 99.5% of issues are resolved the same day within hours, the other 0.5% the following day. I should note that I have been a satisfied Datascan customer for over 10 years and they make improvements to the software constantly. I think that the Winpharm program is excellent in it's layout, ease of use, and dependability. People who have never worked with Winpharm learn the software pretty quickly. The program updates automatically, so it's always up to date and that makes my life easier. In our store Winpharm is linked with the POS, also from Datascan, and gives us additional features that make the everyday tasks a snap, or a click, such as viewing which Rx's were picked up and customer signatures.
-Pros:
*Speed of Rx filling process and ease of use.
*Stable Platform.
*Datascan Staff.
*Price.
-Cons:
*Can't think of anything right now
-Overall:
*Great Program
*Highly Recommended
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