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ECP - Prix
ECP n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.
Produits similaires à ECP
ECP - Avis
Évaluation des fonctionnalités
Tous les avis sur ECP

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Provenance de l'avis
ECP is "User Friendly"
This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised. This is our 3rd. software in 3 years and is by far the best and a keeper.
Avantages
-Very user-friendly
-Exceptionally customizeable
-Good customer service
-Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing)
-Interfaces well with our pharmacy's software.
Inconvénients
-The customization process can feel daunting but is worth investing time into.
-Would be nice to have some sort of apartment tracking module (future update I'm sure : ).
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Best web-based software for assisted living communities!
My overall experience with ECP has been great. Our staff enjoys all of the features available to chart effectively and spend more times with our residents and not centered around a computer screen.
Avantages
What I love most about ECP is being introduced to top leaders in the industry that developed a charting system that allows our staff to engage with our residents more within the community.
Inconvénients
What I least enjoy about ECP was them not introducing themselves sooner. ECP has allowed our staff the ability to engage more with the residents and their families within the community.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
A Bargain Product
It is ok, but a more robust program with more intuitive charting would be better. It is hard to locate information or find the correct place to document in some cases.
Avantages
It is easy to set up users. Other features are ok
Inconvénients
It is not as robust as other products I've used.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
GREAT EXPERIENCE
I have called multiple times and have always received great service with friendly tech people.
Avantages
Allot of time saving options that make charting easy.
Inconvénients
Some features were difficult to set up, but customer service was amazing at helping with this!!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Easy to use
I am so happy with ECP if I have a question they are always so prompt with help.
Avantages
It’s so easy to use, great customer support.
Inconvénients
May not always have the report we need.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great product
Fantastic. Excellent customer service. Quick response with knowledgeable staff
Avantages
Ease of use. Everything at your fingertips. Can access anywhere and anytime
Inconvénients
There is really nothing negative to say about it
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
ALF Loves the product!
Every encounter with staff at ECP has been excellent! Top shelf customer service!
Avantages
The customer service is excellent!!!! Every inquiry is answered by knowledgable, patient reps.
Inconvénients
Hard to understand all of the functionality.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
ECP Is a great and easy product to use that has helped this facility alot!
ECP was very easy to set up and start using in the facility I enjoy using ECP.
Avantages
I like the medication inventory which is very easy for staff to use. I also like the convenience of being able to look over multiple residents charts and information from my desk and not having to get up and grab multiple charts to clutter my desk.
Inconvénients
There are very few if any flaws at all, if something does arise I am able to contact customer support and resolve the issue right away.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
ECP
I started using ECP when the idea came to fruition, our assisted living facility was the "guinea pig" for the launch so I have been able to see the ECP program grow and improve throughout the years.
Avantages
Ease of use, easy to train new staff with this system.
Inconvénients
The ECP back up is nice when the system is out but, would be more convenient if we were able to break down what we need as opposed to printing everything as it can be over 200 sheets. Also, if power is out, there is not much use for back up, unless I am not using it correctly.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
My fourth EMAR and the best so far.
Smooth. Easy for caregivers to use with minimal training.
Avantages
Ease of use. Have a question? They have a video for that. I really like how I can find the answer quickly.
Inconvénients
Nothing yet after one month. We have zero complaints so far.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
ECP Rocks!
Avantages
It is very user friendly and one time I had to call IT for an issue, it was a very quick and easy fix.
Inconvénients
Nothing. I don't think there are any down points.
Réponse de ECP
Hi Micah, thank you for your review! We're so happy to hear that you find ECP to be user-friendly. We pride ourselves in creating software that is easy to use and navigate. If you have any questions or need help with our software, don't hesitate to reach out. Thanks again!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Perfect Software
ECP has almost eliminated the need to store paper files for residents, compliance, and even employee files.
Avantages
ECP's overall function is easy to navigate, even for someone that may not have the best computer skills. Charting, compliance, and internal notes just for staff communication are top-notch.
Inconvénients
I feel ECP is missing a calendar tab. A Calendar tab where management could enter appointments and events that would prompt staff.
Réponse de ECP
Hi Kyle,
Thank you for taking the time to leave such a thoughtful review. We understand that learning a new program can be challenging, especially when users do not have a technical background. That is why our team works hard to provide a user-friendly program that anyone feels comfortable using.
We are thrilled to hear that your experience transitioning from paper records has been successful and that the program has improved communication, efficient charting, and compliance for your team. This continues to confirm that the communities using ECP are able to provide the best care possible.
We are excited to let you know that we do, in fact, have a calendar view feature. Someone from our support team will be reaching out to assist with creating an appointment schedule that suits your needs. Thanks again!
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The ECP system makes my job much easier and my employees find it easy to understand.
Avantages
How easy it was to learn and understand the system. When we did have an issue the help desk was right there to get us up and running.
Inconvénients
I have found no issues with this system.
Réponse de ECP
Hi Barbara,
Thank you for your review. It's so nice to know that ECP provides value to your daily practices and that it's easy enough for your entire team to use and understand.
We offer an abundance of training resources, including our ECP University and Knowledge Base, so that all users can confidently use ECP to complete their daily duties. In addition, our customer support is readily available so that no question goes unanswered. Thanks again for sharing your positive experience!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
ECP
Overall I have had all good experiences with ECP. It has made my world as Administrator much easier. The ECP team when you call the office are nothing but friendly and will work to help you solve your issues. I never feel rushed and to me that is important to learn things slowly
Avantages
I come from old school where everything was hand written and kept in resident charts. This is so much easier and neater, easy to find history on anything I am looking for without having to dig through years of files. I am able to monitor how the residents are daily, I can monitor medication passes to make sure things are being done.
Inconvénients
There is really nothing that I dont like, I just think there is so much I dont understand and could really use some training on things to better utilize all areas. One area I would really like to learn is using ECP for ISP's. Right now i had write all of them
Réponse de ECP
Thank you so much for the kind words. We love hearing how our software helps people in the field, care for residents.
We understand how important regulatory compliance and streamlining documentation such as ISPs (Care Plans) is for our communities. State Compliant Care Plans have been a core component in ECP for over a decade. We have State and license specific templates including assessments and required reporting for states across the U.S.
Someone from ECP will reach out to you to setup training and provide some help for you to create automated care plans and customizable reports that will be easily accessible for your community.
Thanks again for the great feedback.
Nicole Shelton
Senior Training and Compliance Specialist
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
ECP Review
In my 6+ years using ECP, it has been a positive experience and is overall helpful.
Avantages
ECP is very helpful in our day to day workplace. Easy to use. Charting, documenting, reordering meds, destroying meds, resident information and more is right at my fingertips. So easy to use.
Inconvénients
No chat support. Inventory on meds and med destruction.
Réponse de ECP
Thank you for your thoughtful review, Miqueila. We are thrilled to hear that ECP provides everything you need for charting, documenting, reordering medications and so much more, right at your fingertips. Providing a complete software solution for communities is something we take pride in.
Though we do not currently provide support via chat, we do have representatives available 24/7 to assist with your needs. We also have tools to keep track of medication inventory and destruction. A representative will be in contact with you to discuss this further. Thanks again for your feedback and for continuing to chose ECP!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Questions and Behavior Cares.
All resident information and medications in on place is very helpful. Being able to access ECP when not in the building (on-call etc.) is extremely beneficial. I like having contact information in there as well.
If there was a way to indicate when a resident is on home health vs hospice that would be helpful
Avantages
All documentation for all residents easily accessible.
Inconvénients
Some features are not as user friendly as I would like. The Behavior Management Plan has to be typed into both locations on the form. The Questions work around is better than initially set up, but if you have to edit an existing question it has to be deleted and reentered as a new item so a little cumbersome there. Also have to type in the questions again so that is 3 times entering the information. Streamlining that would be helpful.
Réponse de ECP
Thank you for taking the time to leave a review. We are glad that you are enjoying the convenience and accessibility of ECP.
I am happy to let you know that since every community is unique, items such as Key Indicators can be customized to meet your exact needs.
A support representative will be reaching out to help you update these, which will allow you to easily indicate when a resident is on home health or hospice.
We appreciate your feedback about streamlining the process with care questions, and this is absolutely something that we will be investigating further.
We are continually making improvements to our product based on user suggestions and feedback.
Thank you again!
Carly Smith, Director of Quality Improvement
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Assisted Living Setting
It has been great for documenting resident care. I haven't integrated staff information yet but that is on my next "to do" list.
Avantages
This software is rather intuitive and what one can't figure out, the very fast response time from customer service makes it very easy to use. Turns out very professional documents. It also provides mini workshops only 20-40 minutes in length that aid learning.
Inconvénients
The sign in feature is such that it has to be done every time on logs in. Would prefer that it could be laptop specific.
Réponse de ECP
We appreciate the time you took to leave a review! The easy-to-use interface, built for senior living and other care settings, gives you the tools you need. With your dedicated ECP onboarding team, plus resources including support, training videos, webinars, and an online knowledge base, we're confident that even those without a technical background can seamlessly navigate ECP. When it comes to innovation, we evaluate and consider all suggestions that may impact features for future releases. If you ever have a suggestion you feel would be a beneficial update to ECP, we encourage you to reach out to our 24/7 support team. Thanks again!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
ECP User
ECP is extremely beneficial
Avantages
I love that it keeps us organized and on track with the resident's medication
Inconvénients
Some of the restrictions, but i see the importance of these restrictions
Réponse de ECP
Hi Merline,
Thanks for leaving such a thoughtful review. We love hearing that you find ECP beneficial by keeping you organized and staying on track with your medications. The fact that you find our record and data management impeccable just confirms why we are a top-rating Assisted Living software company.
In order to provide the best product possible, we are continuously reviewing and improving our processes. We would like to discuss the restrictions you mentioned further with you to best understand your needs. A representative will be in contact with your shortly. Thanks again for your support!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Love it
Avantages
Everything make charting and doing observations easy
Inconvénients
Sometimes it’s slow and the system is down
Réponse de ECP
Hi Ronderia,
Thank you for your kind review. We are happy to hear that ECP has made charting and observations easier for your team. We love that you love ECP!
We are continuously working to improve in order to provide the best possible user experience. Ensuring that ECP is functioning properly at all times is our number one priority. If you have any questions or concerns with the program we encourage you to reach out to our customer support team right away. Someone will be happy to assist in real-time to ensure that you are everything is working as it should. Thanks again for your feedback!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
ECP for Resident Care in AL CBRF
I love using ECP, I have used a few documentation system over the years geared toward AL/CBRF and this is by far my favorite to use. Also there tech support is beyond great and helpful!
Avantages
I love the customization as a administrative you can implement. Also its easy for care staff to use and especially people who are not "tech savy".
Inconvénients
Some items are not logically labeled unless you know where to look for them.
Réponse de ECP
We're beyond thrilled to hear that you love ECP! Our easy-to-use interface is built around our users and does not require a tech-savvy background, making it easy to start using right away.
Our dedicated support team is available 24/7, 365, and is always happy to answer your questions. ECP University training videos and our online Knowledge Base also help with a self-guided approach.
Carly, our Director of Product Management, has reached out to gather more information. We hope you two will be able to get in touch as we use feedback to continue to provide the best experience.
Thanks again!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
ECP review
Amazing! I use it 80% of my 8 hour shifts for quit literally everything. If ECP were to go down i’m not sure what we all would do. Its a lifeline for our care.
Avantages
Very easy to use. User friendly for everyone.
Inconvénients
Every once in a while it will log me out but that could just be a internet in general problem.
Réponse de ECP
Thanks for your feedback, Acasia! To hear that ECP is a lifeline for your team to provide quality care is amazing. By offering a complete software suite, we want to ensure that communities have all the tools they need to operate smoothly and efficiently.
The user-friendly design makes our software easy for anyone to use, regardless if they have a background in technology or not. If questions arise at any time, please make sure to contact our customer support team and they will be happy to assist. Thanks again for your continued support!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy to use
Overall it’s great and easy to use . Love it
Avantages
Love the layout of ecp super easy to use .
Inconvénients
Sometimes it’s lags but rarely . Usually I just log out and log back in and it fixes the problem.
Réponse de ECP
Thank you for your honest review, Sara. We are thrilled to hear that you find ECP easy to use and you enjoy the layout of the program. Feedback like yours helps us grow and progress as we strive to provide the best possible user experience.
If any questions or concerns arise as you are using the program, please do not hesitate to reach out to our customer support team which is available at any time to assist. Your satisfaction is our top priority. Thanks again!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
NEW USER
While we are still newly transitioning, they try to be very flexible in working with us and our schedule.
Avantages
We have not gone live yet, but I have had a little experience with ECP in a prior job. I did not get any training at that time, and this software is friendly enough, that I still was able to jump right in and go. Anytime I had questions, I could call customer service and they were available right away and helped me get to where I needed.
Inconvénients
We are still in the integration phase. I wish we could have someone in person helping us through the initiation phase and not remotely. I do not like that the 'classification' for medications is just to help trigger rules. There really should be a true Drug Classification. The Drug Info link also is difficult to find the drug class. This is how the CBRF Med Administration course teaches, based off of drug classes, as well as nursing. Pharmacology is split into drug classes because indications for meds can be variable, the drug class tells you how the drug will affect your body. I really wish this was on there.
Réponse de ECP
Thank you for taking the time to leave a review. We are happy to hear that our software is friendly enough for you to jump right in. Our experienced support team is available 24/7 and they are always happy to answer any questions.
Carly Smith our Director of Quality Improvement will be reaching out to you shortly.
Thanks again for the great feedback.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
ECP-Easy to train...easy to use
Avantages
If you can browse the internet or shop online, you can use ECP. It is easy to teach staff how to use, it is user friendly to customize, pharmacy integration saves valuable nursing time, customer service is excellent. We have been very happy with ECP overall.
Inconvénients
The program is not always stable while using a Chromebook. The demand causes the computer to freeze and require restarting.
Réponse de ECP
Thank you so much for your kind review. We love hearing about how our software was easily integrated into your home and importantly, saves staff time.
Some Chromebooks may not offer the processing power and memory you need for demanding web applications. They work well for basic web browsing but any robust program may cause issues from running out of memory.
We always like to go above and beyond for our customers and would be happy to discuss any questions that you might have. Our 24/7 support team can be reached at 262-684-5600 x1.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Stanford Lodge
With ECP we were able to go from charting in folders to computerized. It's a very nice addition to our facility
Avantages
ECP was introduced to our Facility through Home Town Pharmacy. It has made a world of difference to myself and staff. With having the ability to monitor residents and their medications.
Inconvénients
No real Issues with ECP its self. I sometimes have to wait awhile for Pharmacy to upload changes to medications. It seems to work out in the long run.
Réponse de ECP
Thank you for taking your time to leave a review! We're happy to hear that ECP has improved your ability to monitor residents and their medications by moving off paper MAR to our electronic MAR.
The clean, user-friendly layout gives fundamental medication details, providing a clear overview of everything that needs to get done. Thanks again!
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