En savoir plus sur VoIPstudio

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism. The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.
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VoIPstudio - Prix

VoIPstudio n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de VoIPstudio est disponible à partir de 4,99 $US/mois.

À partir de :
4,99 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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VoIPstudio - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,8
Fonctionnalités
4,4
Simplicité
4,7
Support client
4,5
Hikmat
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/04/2022

Its the very good product for the small and mid size companies

Perfect software and I advise all small and medium business owners.

Avantages

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Inconvénients

All the features are the perfect inThis software

Alternatives envisagées 

Shopify Plus et Zoho CRM

Pourquoi choisir VoIPstudio 

The previous one was not stronger for the business.

Logiciel antérieur 

Comcast Business VoiceEdge

Pourquoi passer à VoIPstudio

Because its more functional and easy to use.

Réponse de VoIPstudio

Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.

Répondu le 03/05/2022
Sol
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 27/07/2017

Best for the money... By FAR!!!!

Avantages

This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations.

VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost.

Their support is pretty good too (follow up to this in the cons).
The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Inconvénients

The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone.

Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank.

Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.

I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

Utilisateur vérifié
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2019

VoIPstudio saved my job and can save yours

The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis. Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money.

But also we can record the calls and stop taking messy notes and we can convert voice messages to text, Now we use audio messages much more thanks to VoIPstudio, which saves us a lot of time.

Avantages

It gives you a thousand possibilities. It can be adapted to your business whatever it is.

The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free. Always Even if they are on the other side of the world.

If you have access to Internet, you have a phone, wherever you are.

Another advantage is that we can record calls. No more taking notes that you don't understand.

In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

Inconvénients

It's hard to get started. You have too many options and it's easy to get lost. Maybe a wizard or something could help. The support is great and has helped me in everything I've asked for, but sometimes it's hard to ask and if it were easier it would be appreciated.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

Communication with your colleagues is free. Always Even if they are on the other side of the world.

scott
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/07/2022

VOIP Studio User 3 Years +

Brilliant.

Avantages

The software if fantastic out of the box. Its easy to set up users, IVRs etc. The support is second to none.

Inconvénients

Few limitation on more advanced features. Few bugs every now and then that get resolved quickly

Alternatives envisagées 

Twilio

Pourquoi passer à VoIPstudio

Price and easy of integration.

Réponse de VoIPstudio

Thanks for the awesome review, Scott! Our team is always trying to make sure users have a great time using our product, so we are happy to know that's what happened for you!

Répondu le 13/07/2022
Utilisateur vérifié
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 14/11/2022

Nice center management solution

these many possibilities make this application unique.

Avantages

Thousands of possibilities to manage your business. I love this application and the price is reasonable

Inconvénients

Sometimes the application freezes for unknown reasons.

Réponse de VoIPstudio

Hi. Thank you for your review and for your rating. We really appreciate the feedback from our users and strive to improve the service every day.

Regarding your comments about occasional problems with the application, have you contacted our support team?

Répondu le 15/11/2022

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