En savoir plus sur M-Files

M-Files est un outil de gestion de contenu qui aide les utilisateurs à organiser, gérer et suivre les documents et les informations. La solution convient aux petites et grandes entreprises de divers secteurs. Des déploiements sur site, sur le cloud et hybrides sont disponibles. Parmi les principales fonctionnalités figurent le contrôle des versions, l'accès mobile, les capacités de signature électronique, les flux de travail automatisés, les modèles de documents, la gestion des autorisations et l'accès hors ligne. Le moteur de recherche de M-files permet aux utilisateurs de rechercher des documents par nom, type de document, mots-clés, etc. En outre, il permet aux utilisateurs d'effectuer des recherches dans le texte du document. Les outils de flux de travail automatisés incluent des notifications envoyées aux utilisateurs lorsqu'ils ont besoin d'examiner ou d'approuver des modifications de documents. La fonctionnalité de création conjointe permet aux utilisateurs de modifier simultanément des documents et d'envoyer des invitations à des collègues, des groupes de travail et des utilisateurs via des liens de partage. Des intégrations avec diverses applications, dont SAP, Microsoft Dynamics, Salesforce et NetSuite, sont disponibles.
M-Files Logiciel - 1
M-Files Logiciel - 2
M-Files Logiciel - 3
M-Files Logiciel - 4
M-Files Logiciel - 5
Vidéo de M-Files
M-Files Logiciel - 1 - aperçu
M-Files Logiciel - 2 - aperçu
M-Files Logiciel - 3 - aperçu
M-Files Logiciel - 4 - aperçu
M-Files Logiciel - 5 - aperçu

M-Files - Prix

M-Files n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Oui

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M-Files - Avis

Note globale

4,3
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
4,3
Simplicité
4,1
Support client
4,1
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Tous les avis sur M-Files

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216 avis
Laura
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/10/2024

Je recommande M-FILES

J'ai travaillé sur M FILES pendant 5 ans sur un poste de Responsable administrative et financière. Cela nous a permis d'améliorer considérablement le partage de documents et donc des informations.

Avantages

La dématérialisation des documents. Le travail collaboratif et l'optimisation des process grâce aux workflow.

Inconvénients

La conception de l'arborescence et des classes n'a pas été des plus optimales à la mise en place

Réponse de M-Files

Thank you, Laura, for your fantastic review and for recommending M-Files! We're thrilled to hear how M-Files has contributed to improving document sharing and optimizing processes in your organization over the past five years. Your feedback on the dematerialization of documents and workflows is highly appreciated. We also acknowledge your comments regarding the design of the tree and classes, and we're continuously working to enhance the user experience.

Thanks again for your trust and support over the years!

Répondu le 22/10/2024
sylvain
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
2
Simplicité
2
Support client
0

2,0
Publié le 19/11/2024

Ressenti de recherche de data

Difficulté pour rechercher des données sans savoir ou se trouve un fichier et s'il existe

Avantages

La recherche large par projet. Il est possible de parcourir l'ensemble des fichiers rattachés à un projet

Inconvénients

La diffusion des données sans visualiser la hiérarchie

Réponse de M-Files

Thank you, Sylvain, for sharing your feedback. We’re glad to hear that the project-based search and ability to browse attached files have been helpful features for you.

We understand your concerns about data hierarchy visualization and challenges in locating files. Your input is invaluable, and we’ll consider it as we continue improving M-Files to make data navigation even more intuitive. Thank you for bringing this to our attention, and we’re here to assist you with any challenges you encounter.

Répondu le 25/11/2024
Bastien
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 27/11/2023

Bonne alternative à googlde drive et one drive

Avantages

Parfait pour gérer le partage documentaire avec plusieurs espaces partagé. La gestion des accès est simple et facile pour ségréger facilement et éviter tout accès non souhaité à une donnée sensible

Inconvénients

Il faut un certain temps pour comprendre l'utilisation du logiciel

Réponse de M-Files

Merci d'avoir partagé vos impressions sur notre plateforme ! Nous sommes ravis que vous considériez notre service comme une excellente alternative à Google Drive et OneDrive. Nous apprécions que vous souligniez notre capacité de partage de documents et la simplicité de la gestion des accès. Notre objectif est d'offrir une expérience conviviale tout en garantissant la sécurité de vos données sensibles.

En ce qui concerne la prise en main, nous comprenons que maîtriser un nouveau logiciel peut prendre du temps. Nous travaillons à améliorer notre formation et tutoriels pour faciliter l'apprentissage de notre plateforme.

Si vous avez des suggestions sur ce point, n'hésitez pas à nous les partager. Encore une fois, merci d'avoir choisi notre plateforme. Nous nous engageons à vous offrir une expérience utilisateur encore meilleure à l'avenir.

Pour toute question, contactez-nous: m-files.com/fr/nous-contacter.

Répondu le 05/12/2023
Willem
Willem
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
3

4,0
Publié le 17/07/2023

The best and online data storage repository

The M-files tool is more costly. The pricing model must be modified; we're still hoping to secure more funding. What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved. Anyone who needs to collaborate with others on documents and provide information should have M-files software on hand. M-files is an excellent tool for consolidating online storage, sharing, and retrieval of papers and digital content.

Avantages

The seamless interaction with Microsoft programs is the best-ever feature. This made incorporating the use of M-files into our office routine a breeze. A simple and intuitive graphical workflow designer is also my favorite which makes creating a workflow a little simpler. We were able to set up procedures for modification management and new data management with M-Files.

Inconvénients

We experienced some challenges with the rollout because we had to coach all of the customers, especially those who found it not so easy to use and clean at first.

Réponse de M-Files

Thank you, Willem, for your thoughtful review and for being a valued M-Files user for over two years! We're glad to hear you appreciate the seamless integration with Microsoft programs and the intuitive graphical workflow designer. It’s great to know that M-Files has been instrumental in streamlining your modification and data management processes.

We acknowledge your feedback regarding the onboarding challenges and the initial user interface experience. These are areas we continuously work to improve, and your insights help us better understand how to enhance usability for all users. Regarding pricing, we understand budget considerations and appreciate your honest input—we’re committed to delivering value that aligns with your investment.

Thank you for your trust in M-Files as a collaborative and efficient document management solution. We're here to support your team as you continue to leverage its full potential. Don’t hesitate to reach out if there’s anything we can assist with!

Répondu le 02/12/2024
Kai-Manuel
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4,0
Publié le 14/10/2024

More than a simple DMS

I have been administering several M-Files servers for over 10 years and am satisfied with them. Especially how M-Files copes with the amount of data that has accumulated over the years.

Avantages

What I like most about M-Files is its adaptability to various problems. I like to compare it to a construction kit. With a little effort, it can be adapted to any industry and used in several languages without programming. Even though M-Files offers a very extensive API, which expands the possibilities.

Inconvénients

The integration into Windows Explorer is both a curse and a blessing. It offers many possibilities, but also restricts M-Files in many places and unfortunately causes errors again and again due to Windows updates. It is also not possible to run the server with a different operating system.

Réponse de M-Files

Thank you for your great feedback! We're glad to hear that M-Files' adaptability has been valuable to your organization. Your comparison to a construction kit is spot on! We also appreciate your input on the Windows Explorer integration, and we're always working to improve the experience.

It's fantastic to hear that M-Files has been reliable for managing your data over the past 10 years. Thanks for your trust and for choosing M-Files!

Répondu le 23/10/2024
Utilisateur vérifié
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
1
Support client
0

1,0
Publié le 16/02/2017

Expensive, bad documentation, no debugging capability and bad support from the vendor

We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side.
The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine!
What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files.
There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES.
There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support!
M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality.
Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed! If somethin went wrong, it's not written there. Maaan!
The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one...

I hope this (view from the administration part) gives you a small impression of the daily work.

M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope!

Avantages

- Usefull user interface on the client side
- Good basic structure

Inconvénients

- Expensive
- Very bad support
- Bad documentation
- No usefull examples
- Not self-explaining to the adminsitrator

Ahanaf Ahamed
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 24/09/2024

At our research firm, M-Files has made it much easier to manage documents.

One more big benefit is that it works well with other workflow tools like Microsoft Office, Teams, and Outlook. Version control is important for research projects with many team members and various versions of reports or datasets.

Avantages

It has made it much easier for us to organize, store, and find important research files. I don't need complicated folder structures because the metadata-driven method is one of the best parts. It's very easy to find specific research files by keywords, projects, or even the type of document because M-Files lets us tag documents with relevant information. This saves us from having to look through a huge number of directories by hand. Finding and managing important info has become much faster and easier thanks to this feature.

Inconvénients

Experts say the system works great, but new users often have trouble getting the hang of the metadata-driven method and using the platform effectively. Additionally, the customization options are very useful, but they can be too much to handle, especially when trying to make workflows fit the needs of a particular project.

Réponse de M-Files

Thank you for your feedback! We're thrilled our metadata-driven approach is helping your team organize and find files efficiently. We appreciate your comments on the learning curve and customization options, and we’re working to improve those areas.

It’s great to hear M-Files integrates well with your tools. We’re also committed to enhancing our customer service. Thank you once again for your insights.

Répondu le 27/09/2024
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 12/11/2024

M-file all your needs for documents managemt

M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it more powerful and efficient. Its large customers based with fortune global 500 company makes it more famous.

Avantages

M file is one of the best documents management software which help corpoate to store and manage thire file and documents efficiently. Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems.

Inconvénients

As you know there are multiple documents managemt application avalible in the market.i personally believe they sould more focus on features and seamless service towards the customers.

Réponse de M-Files

Thank you for sharing your detailed feedback! We’re thrilled that M-Files has been a valuable tool for your organization, particularly in efficient document management, process automation, and enterprise-level security. It’s great to know that our platform's flexibility and ability to serve global teams have been beneficial in your industry.

We appreciate your suggestion about focusing on additional features and enhancing seamless service—we’re always striving to improve based on feedback like yours. Thank you for choosing M-Files after such a thorough evaluation, and we’re excited to support your continued success!

Répondu le 19/11/2024
Roni
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 21/10/2024

Efficiency and reliability

Overall great product and continuous support and customer experience!

Avantages

Scalability, fast and reliable document housing, easy UI to understand and use, great user experience

Inconvénients

M-Files Admin is a bit sloppy to use compared to the M-Files client.

Réponse de M-Files

Thank you for your positive feedback! We're thrilled to hear that you find M-Files efficient, reliable, and user-friendly. Your comments on scalability and document management are greatly appreciated. We also value your feedback on M-Files Admin. Thanks for choosing M-Files, and we're here to support you!

Répondu le 28/10/2024
Abigail
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/11/2024

M-Files, a premium tool that's giving a new improved way of managing documents.

After long search for a suitable document management system, we finally encountered M-Files and our documents management experience has never gotten this better. M-Files provides us with a fully loaded platform for creating and working on our documents. It allows us to keep our documents perfectly organized making it easy to search and access them.

Avantages

M-Files has documents collaboration features that makes it easy for our teams to work collaboratively on single documents. M-Files also has automations that help us create forms automatically making the task less attention and time taking. It has excellent document search features that help us to find the specific file we are looking for very quickly. M-Files top end security and data privacy features help keep our documents and the information they contain very safe and secure.

Inconvénients

Our only issue has been the pricing. Although we close an eye to it because of the services we get, M-Files is a bit pricey.

Réponse de M-Files

Thank you, Abigail, for your glowing review and for rating M-Files so highly! We’re delighted to hear that our collaboration tools, automation features, and advanced search functionality have significantly improved your document management experience. It's great to know that M-Files is helping your team stay organized, save time, and maintain top-level security for your documents.

We understand that pricing can be a consideration, and we truly appreciate your recognition of the value M-Files brings to your organization. Thank you for choosing M-Files and for sharing your journey with us—we’re thrilled to support your continued success in sales and marketing!

Répondu le 28/11/2024
Baraniruben
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 04/11/2024

M-Files Benefits

Overall, the M-files is as per my expectation which main to be for more Pros as stated.

Avantages

1. Document flow and approval are organized and traceable.
2. Documents revision will be automated.
3. The latest revision of the Documents template can be generated from M-files.
4. Header & Footer can be set, and auto revision also will be amended according to the latest info.
5. Submission of Obsolete revisions of documents can be eliminated and more advanced if clients use our M-files.
6. Every annotation comment is traceable if there is a need to check.
7. Responsible person, pending for reviewer and approver, active comments, delays info is traceable from M-files.
8. Manual E-Signature is not required a click on approve will automatically generate the signature through password protection.
9. Foldering or viewing can be amended according to user preference.

Inconvénients

Additional features such as connection with SOL server or with Microsoft are required to be integrated with Power BI, and pivot table to do the Dashboard Reporting.

Réponse de M-Files

Thank you, Baraniruben, for your detailed and thoughtful review! We're thrilled to hear that M-Files has met your expectations, especially with its automation and traceability features. It’s great to know that document flow, revision tracking, and e-signature functionalities have been valuable for your work. Insights like yours are invaluable as we look to enhance M-Files further. Thank you for choosing M-Files, and we’re here to support your journey!

Répondu le 12/11/2024
James
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 22/10/2024

M-Files is a superior product for document management with cutting-edge features.

In overall, our experience with M-Files has been a successful yet simple. It has become our go-to place for managing all our documents and working on them. M-Files give us a very secure document storage place that has made it easy for us to consolidate all our documents at one central place. It help us to spend less time finding and accessing the specific document that we require.

Avantages

M-Files has the best document search function that make it so quick to locate the document that we are looking for. It also has top-tier workflow automations that help to automate the most tedious tasks especially when creating complex documents. M-Files has collaboration tools that allows us to work together and collaborate on our documents. It has a clean user interface that is simple to interact with and navigate making it easy to store, share and work on our documents. M-Files allow us to keep all our documents organized which help prevent the hassle of trying to find the documents we need.

Inconvénients

We have not had any major issues with M-Files. Thankfully, we were allocated a very responsive customer support team who ensures we get to resolve the small challenges quickly.

Réponse de M-Files

Thank you, James, for your fantastic feedback and high rating! We’re thrilled that M-Files has become your go-to solution for managing documents, streamlining workflows, and fostering collaboration in your recruitment consultancy work. It's wonderful to hear that features like the document search function and workflow automation are making a meaningful impact on your processes.

We’re glad to know you’ve had a positive experience with our customer support team, and we appreciate your acknowledgment of their responsiveness. Thank you for choosing M-Files to simplify and enhance your document management. We look forward to continuing to support your success!

Répondu le 26/11/2024
Finn
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

4,0
Publié le 26/11/2024

Easy to start using

Very intuitive to use. Easy to implement in the organisation through implementing "a new search-function"

Avantages

File search. To make systems that do not need a conversion to step up the implementation

Inconvénients

The need of a system integrator to much of the configuration.
Hassle with connector to SharePoint

Réponse de M-Files

Thank you, Finn, for your valuable feedback and for being a long-term user of M-Files! We're delighted to hear that you find the platform intuitive and easy to implement, especially with its powerful file search capabilities. Simplifying adoption within organizations is one of our top priorities, so it’s great to know this resonated with your experience.

We appreciate your comments regarding configuration and the SharePoint connector. While these integrations can sometimes require a bit of setup, we’re continuously working to make them more seamless. Your insights help us prioritize improvements to ensure the best experience for users like you.

Thank you for choosing M-Files to support your business development needs, and we’re here if you have any questions or need assistance moving forward!

Répondu le 02/12/2024
Kat
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

4,0
Publié le 27/06/2023

a software package that could be well-suited for certain users

M-Files is a very versatile software. When you learn how to use this tool effectively, there is no limit except your imagination.

Avantages

I love the way M-Files is constantly evolving. They are always adding new features and making improvements.

Inconvénients

The documentation is not always clear and helpful. Complex integrations could be a real headache if you fail to analyse the project very detailly in the very early stages.

Réponse de M-Files

Thank you for sharing your thoughtful review, Kat! We're thrilled to hear that you appreciate how M-Files is constantly evolving and improving. It's great to know that our commitment to innovation resonates with you, and we aim to continue delivering features that help users push boundaries.

We also appreciate your constructive feedback regarding documentation and integrations. We understand that clear guidance and well-planned integrations are essential for a smooth experience, and we're actively working to enhance our resources to better support our users during implementation and beyond.

Your comment about M-Files being a versatile tool with limitless potential is truly inspiring. We’re glad it empowers you to think creatively and achieve more. If you have suggestions or need assistance with documentation or integrations, please feel free to reach out to our support team—we’re here to help! Thank you for being part of the M-Files journey!

Répondu le 02/12/2024
Resa
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 03/02/2023

Keeping my files organized gives me time to access them

Overall, my experience with M-Files software has been good. It is a great way to organize and access files, and the user interface is intuitive and easy to use. The powerful features allow for customization and the ability to access files quickly and easily. However, the cost can be a bit prohibitive for some, and the setup process can be a bit complicated.

Avantages

I like that M-Files software is easy to use and is an efficient way to organize and access files. It has a great user interface and makes it easy to search and find the files you need. Additionally, it has a powerful set of features that allow you to customize the way you store and access files.

Inconvénients

I dislike that the software can be a bit expensive for smaller teams or businesses. Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software.

Réponse de M-Files

Thank you, Resa, for sharing your experience with M-Files! We're thrilled to hear that you find it easy to use and efficient for organizing and accessing files. It’s great to know that our user interface and powerful features have positively impacted your workflow, especially with the ability to customize and streamline file management.

We appreciate your feedback regarding the cost for smaller teams and the complexity of the setup process. While M-Files is designed to provide robust functionality, we understand that ease of implementation is crucial. We’re continually working on simplifying the onboarding experience and offering tailored solutions to meet the needs of businesses of all sizes.

Thank you for choosing M-Files and for making the switch from DocuWare. We're here to support you and your team every step of the way. If you ever need assistance or have suggestions for improvement, don’t hesitate to reach out!

Répondu le 02/12/2024
Çağrı
Çağrı
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 06/03/2020

Good For Data Storage But It Needs To Be Faster To Allow User Better Experience"

I have been using this software for 2 years.We were storing the working documets to another sharefolder. First feeling was there was no folder structer and user interface is not familliar as we were using before. But I would like to add using M-files Software has increased our storage capacity. It also helps data transmits when someone left the company.We have started to eliminate know-how lost in company .Addition to this I feel working with this softare may be time consumer.M-Files team needs to improve the infterface and needs to make the software more user friendly

Avantages

I woudl say the most I like about the M-Files is ensuring security to the companies for working in bussiness.M files eliminating the data transfer and data leak to 3rd party companies which are not allowed to Access the data. Other think I like at it is integrated and working pretty fine with Microsoft Office softwares .It aslo makes our business efficiency great

Inconvénients

What I dislike about the M-Files is User interface quite diffuclt to get used .They need to impove as well. One other thing check in and check out to folder requires additional tasks and reminders to proceed with document.It decreases work efficiency dramaticaly

Réponse de M-Files

We appreciate your candid response regarding your experience with M-Files. Would you be open to discuss in more detail? If so, please feel free to contact me as my contact information can be found below.

Répondu le 16/03/2020
Utilisateur vérifié
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
0

3,0
Publié le 24/05/2019

Secure cloud data storage needs to be user friendly

M-files is secure way to store documents. But the interface needs an improvement.

Avantages

Secure way to share and store files. You can share your documents with selected groups or company wide. you can track who has edited the file, also you can decide read and write access.

Inconvénients

Program should be more user friendly. You have to spend at least 2-3 minutes everytime when you want to upload a file. The security process is time consuming. You have to read couple of guidlines before start using.

Réponse de M-Files

Thank you for sharing your detailed feedback! We're glad to hear that you value M-Files' robust security features, such as selective sharing, access control, and file tracking. Ensuring your data remains secure is a top priority for us, and it's great to know these features are meeting your expectations.

We appreciate your constructive comments regarding the user experience. We understand that ease of use is critical, and spending extra time uploading files or navigating guidelines can be frustrating. Please know that we are constantly working to refine the interface and streamline processes to make M-Files more intuitive and user-friendly for all users.

Your feedback helps us prioritize improvements, and we hope future updates will enhance your experience. If you have specific suggestions or need assistance with any features, please don’t hesitate to reach out to our support team. Thank you for choosing M-Files as your document management solution!

Répondu le 02/12/2024
Utilisateur vérifié
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
0

3,0
Publié le 03/11/2019

Not a User-Friendly

In my company, due to confidentiality of our data, we use this software as a file/document/data sharing platform. It's not a user friendly program, there is no drag and drop option (currently) and it almost impossible to work with this software in a way that we work with windows., I mean the folder structure seems similar but it's not. Also, sometimes it gives some warnings/notifications but at the end of the process! For example, some file types are not allowed to upload in the database. Thus, if you try to upload one of those type of file, you will get an error but after a long uploading process, not at the beginning of the uploading process!
In total, I do not like to use this software.

Avantages

The only feature that I like about this software is that it's easy to access the database even from mobile phones.

Inconvénients

The user interface is not user friendly and it's extremely slow even for basic operations.

Réponse de M-Files

Thank you for taking the time to share your thoughts. Your feedback is very important to us and I would like to further discuss your experience. Can you please contact me at my contact information that has been provided below? Thank you and I look forward to speaking with you.

Répondu le 06/01/2020
Corey
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
5

3,0
Publié le 28/04/2017

Good Document Management Solution for most businesses

Learned what we did and did not want in a Document/Content Management Solution. We are currently shopping around for a better option.

Avantages

User Interface is the same no matter the platform. The database residing in the cloud and off local servers is a huge plus, especially for off-site workers. But the structure and speed of the M-Files server is fantastic. Fully customizable to however you want to track your documents and tag your metadata. Tasks and Assignments were a huge plus. Plug-ins for Microsoft Office products all worked very well. Versioning of the documents was awesome. Working on documents locally and then saving incremental changes back to the server dramatically increased speed of working documents for us. (CAD drawings in particular)

Inconvénients

We had 3 things that prevented us from being able to implement and use M-Files to the full.
1. Does not work with Revit's Central Module! Almost all of our architecture projects are built in Revit and they all utilize the Central Module to be effective. M-Filee's inability to comply with this, made it unusable for us.
2. User Interface was difficult for implementation. Many in the office are used to and prefer the windows folder structure and found that our method of tagging metadata and the general UI experience to be too time-demanding and different from what they were used to.
3. When the files are saved on the m-files server they are not saved in their native format (.dpf .xls. doc) they are saved in M-Files format. M-Files has an export feature that supposedly should allow you to get the files back in their native format. We did not like that option we wanted a way to be able to look through the M-Files vault, distinguish which files are which and then be able to save them back in their original format.

İlkan
İlkan
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
2
Support client
0

4,0
Publié le 12/06/2019

Not user friendly

I like the program apart from being able to upload only files one by one instead copying everything at once.

Avantages

Able to use it via phone app is the best feature I like. Normally we are bound to company laptop for everything and to company network for some of the applications. However with this phone app, it removes limits.

Inconvénients

Radical view system instead of windows folder system. Views has to be created by each user. Thus there is no global folder creation. some users is able to what they are looking for if they can manage view feature better. and not all people are proficient about programs, pc and IT stuff.

Réponse de M-Files

Being able to access M-Files by mobile is a wonderful feature and we are happy that you find it valuable. Regarding your additional feedback, I would like an opportunity to discuss your experience a bit more with you. Please feel free to contact me at your earliest convenience. Thank you for your very valuable review.

Répondu le 11/09/2019
Sarah
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/03/2017

Wish we had M-files sooner!

I've been working with M-files for 2 years now and I can't imagine my professional life without it. I am the Records Administrator for my organization and therefore my concern lies in retaining record history and valuable documents. Of course this is facilitated through comprehensive database searches. I have appreciated the ease of use in the M-files interface and the various features that we now have for documents that simply were not present in traditional folder structures. I've trained close to 100 colleagues on this software with great success. M-files does an exceptional job of allowing everyone to work in a way that is natural and comfortable to them, while simultaneously allowing everyone to collaborate, work together, and find each other's documents.

Avantages

-ease of searching
-customize features
-document version ability
-youtube videos

Inconvénients

-the biggest delay in rolling out M-files to our organization was that there was no model in which to consult. No prescribed list of document types or a model to play with.
-From a records point of view, document retention should be built in somehow. We create thousands of documents daily and while some are permanent retention, most are transitory and should have a review process. I've been left to conduct record audits and manually determine record value based on a number of factors of the documents.

Amanda
Amanda
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 25/11/2019

Perfectly developed product with so many useful features

The interface of the product is quite effective in doing daily task work and also helps me in to understand all the features better. This solution suits every type of organization whatever their size and resources will be.

Avantages

For me to work with full integrity and also it assures the safety and security of my documents to a larger extent. I really like its search bar that allows me to search each and every document from my system with huge ease and also it provides me a great help in sharing my documents to anyone anywhere in the world.

Inconvénients

It has been the excellent tool with skilled customer response. I have experienced its support they are really professional and intelligent while resolving our problems. Honestly there is nothing to dislike here.

Réponse de M-Files

Hello Amanda, we appreciate you taking time to complete the survey regarding your experience with M-Files. Very happy to hear that you find value with our product!

Répondu le 30/01/2020
Alice
Alice
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 15/11/2019

Authentic and reliable solution for all my files

In short I would say it’s a great intuitive in terms of document management and also in keeping them in a preferred way as well.

Avantages

It has the ability to drag and drop out various important files of my concern from one place to another quite frequently. Moreover, it also enables me to edit and format my documents according to my wish and desire and also helps me in managing dozens of documents with full ease.

Inconvénients

Every feature is so much interesting in it that I couldn’t imagine my life without it now. Talking about the drawbacks of this product I can’t think of anything that could be a drawback of this certain product because it has everything in it that I require basically.

Réponse de M-Files

Hello Alice, thank you for taking the time to share your thoughts. We are very happy to hear that you find value in M-Files. We sincerely appreciate you and your business! Have a great day!

Répondu le 06/01/2020
Anthony
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 25/04/2017

Most easy to use EDMS which ticks ALL the boxes

Searching for documents or hand written notes. Documents prepared by others and missing emails sent by staff.
All a thing of the past.
Its all in M-Files, found in a third of a second, and available on tablet, phone and desktop.
We use nothing else for any document we prepare. Hand written notes from meetings are scanned in on the photocopier and sent straight to M-Files.
When you need them again, search on the company and, bang, fresh as a daisy.
My guys need standards documents in the field, lookup on the phone and they have it. No calls back to the office taking up the time of 2 or 3 staff members reading things out.
They can also edit and add photos as they go.
Could not recommend M-Files more highly.
Old file systems and window search is dead, bid them good bye and join us in the future.

Avantages

Ease of use
Ease of Install
Availability of data and documents

Inconvénients

Search for trailing substring characters.
ie if I'm looking for a serial number that ends or contains 1234 there isn't a search option.

Réponse de M-Files

Anthony, thanks for the positive feedback and we are so glad to hear that your company is enjoying efficiency gains in a number of areas using M-Files.

Répondu le 25/04/2017
Karl
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/04/2017

Full control of information

With M-Files we have full control of all sorts of information. Mails, invoices, drawings, memos, contracts and all other types of documents are available and easy to find for all relevant staff in the field as well as in the office. Tasks - once only as well as repeating tasks are documented and reminders sent to those in charge. Information is linked to customers, projects, people, equipment, tasks etc and you can sort and find it based on any of those metadata tags or even on full text search. A few seconds and you have found exactly what you need. No more paper, no more folders, never again.

Avantages

Very user friendly, available on any platform, all your information is accessible anywhere anytime. Using workflows you can approve invoices etc. even when you are out of office.

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