--- description: Avis sur ServiceChannel : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceChannel | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de comptabilité pour entreprises](/directory/4001/enterprise/software) > [ServiceChannel](/software/4256/servicechannel) # ServiceChannel Canonical: https://www.softwareadvice.fr/software/4256/servicechannel Page : 1/7\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/4256/servicechannel?page=2) > ServiceChannel est une suite intégrée qui permet de gérer les tâches liées aux installations : de la recherche d'un entrepreneur à la supervision des bons de travail, en passant par la clôture du projet avec le traitement des transactions. > > Conclusion : 154 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 154 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ServiceChannel - **Pays**: New York, É.-U. - **Entreprise fondée en**: 1999 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, espagnol, français, grec, hongrois, italien, japonais, néerlandais, polonais, portugais, portugais brésilien, portugais européen, roumain, russe, serbe, slovène, suédois, tchèque, thaï, turc - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Application mobile - Asset Assignment - Asset Lifecycle Management - Authentification unique - Barcode/Ticket Scanning - Base de données de sous-traitants - Biens commerciaux - Budgétisation et prévision - CRM - Champs personnalisables - Checklists - Codes QR - Codes-barres et RFID - Comptabilité - Comptabilité des actifs - Contrôles/Permissions d'accès - Création de bons de travail ## Intégrations (15 au total) - Accruent - Lucernex - Microsoft 365 - Microsoft Teams - NetSuite - Observe - Oracle PeopleSoft - SAP Ariba - SAP BW/4HANA - SAP HANA Cloud - SAP S/4HANA Cloud - ServiceNow - ServiceNow IT Service Management - Visual Lease - WennSoft ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de comptabilité pour entreprises](https://www.softwareadvice.fr/directory/4001/enterprise/software) ## Catégories connexes - [Logiciels de comptabilité pour entreprises](https://www.softwareadvice.fr/directory/4001/enterprise/software) - [Logiciels de gestion des actifs](https://www.softwareadvice.fr/directory/1560/asset-tracking/software) - [Logiciels pour entrepreneurs](https://www.softwareadvice.fr/directory/32/general-contractor-software/software) - [Logiciels de GMAO](https://www.softwareadvice.fr/directory/441/web-based/software) - [Logiciels de gestion des ordres de mission](https://www.softwareadvice.fr/directory/500/work-order/software) ## Logiciels similaires 1. [MaintainX](https://www.softwareadvice.fr/software/116409/maintainx) — 4.8/5 (1060 reviews) 2. [Fracttal One](https://www.softwareadvice.fr/software/413016/fracttal) — 4.6/5 (1785 reviews) 3. [Fiix](https://www.softwareadvice.fr/software/29229/fiix) — 4.5/5 (628 reviews) 4. [eMaint CMMS](https://www.softwareadvice.fr/software/1926/emaint-x3) — 4.5/5 (425 reviews) 5. [UpKeep](https://www.softwareadvice.fr/software/58398/upkeep) — 4.6/5 (1330 reviews) ## Avis ### "ServiceChannel Vendor Review" — 5.0/5 > **Pete** | *10 février 2026* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: ServiceChannel provides a centralized platform to manage work orders efficiently. It makes scheduling, updating job status, uploading photos, and closing out work orders straightforward, which helps keep both internal teams and clients informed. > > **Inconvénients**: At times, the system can be slow to refresh or navigate, particularly when managing multiple work orders, but overall performance is consistent. > > ServiceChannel improves visibility, accountability, and turnaround time for service requests. It helps ensure work is completed accurately, documented properly, and communicated clearly to clients. ----- ### "My favorite software to use to keep track of project between customers and vendors" — 5.0/5 > **Dane** | *8 juillet 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Service Channel is extremely easy to use and has a very intuitive interface. I really like being able to open a work order and instantly see the complete history of the project, making it easy to pick up where things left off. I also appreciate that I can see exactly who is assigned to each task, which makes communication much more efficient. Instead of wondering who to contact, I can reach out directly to the appropriate team member, helping projects move faster and keeping everyone on the same page. > > **Inconvénients**: Honestly, I haven't found many downsides. The platform has been reliable and easy to navigate. If I had to suggest one improvement, it would be to continue enhancing the mobile experience and adding even more customization options for notifications and reporting. > > My overall experience with Service Channel has been excellent. It has made managing projects and communicating with customers much more organized and efficient. Being able to quickly review work order history, track progress, and communicate directly with the right people has saved time and reduced confusion. Overall, I would rate Service Channel a 10 out of 10. If I were in my customers' position, I would absolutely pay for it and use it as my primary project management platform. I would highly recommend it to any company looking for an easy-to-use, reliable system for managing service and maintenance projects. ----- ### "Service Channel Review" — 3.0/5 > **Ryan** | *27 avril 2026* | Construction | Taux de recommandation : 5.0/10 > > **Avantages**: I liked that service channel had a generally straightforward user interface. I liked that it was a simple set up. > > **Inconvénients**: I do not like the fact that is a requirement to use at all with my company. It adds an unnecessary step in the work order process. > > Overall I haven't had a positive nor negative experience with service channel. It is just an app that I am required to use that adds 10 minutes to a job unnecessarily. ----- ### "Service Channel getting the job done" — 5.0/5 > **Holly** | *11 juin 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: ServiceChannel is probably one of the easiest customer platforms to use. Communication is easy to follow on it with its layout and the reporting functions help gather information quickly. > > **Inconvénients**: The site does lag every once in a while which can be a drag but I'm sure its due to the amount of users on it. > > Servicechannel helps organize jobs, gives accurate time feedback, and gets jobs closed quickly with IVR option. The ivr options allows us to quickly determine if a job is completed or status of it before we ever talk to the tech. ----- ### "Organized and Easy" — 5.0/5 > **Cortne** | *21 juillet 2026* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: Service channel is very simple to use and offers easy communication between clients and the customers. They have filters that allow quick shortcuts to view certain work orders and provide prompt management. > > **Inconvénients**: Sometimes it can be slow but it is not often. I have been using this software for 3 years and I can count on one hand how many times the system has been down. > > I love service channel. I like the organization it offers, and I think most companies should use this software. ----- Page : 1/7\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/4256/servicechannel?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/4256/servicechannel) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées