En savoir plus sur Cegid Retail

Cegid fournit des logiciels cloud pour le commerce de détail de mode et de luxe, de produits de beauté, ainsi que pour les commerces de détail spécialisés. Le système repose sur une base de données unique et centralisée, partagée par tous les canaux et actualisée en temps réel avec les données relatives aux clients, aux produits, aux prix et aux ventes. Un déploiement sur site est également disponible et Cegid est compatible avec les systèmes d'exploitation Windows. En plus de son module PDV (point de vente), Cegid offre également : gestion des commandes omnicanales ; réservation en ligne, achat en magasin ; achat en ligne, retrait en magasin ; commande en magasin, expédition de toute provenance ; expédition à partir du magasin ; visibilité précise des stocks ; solutions de PDV numériques et mobiles ; CRM (Customer Relationship Management) et analyse de la vente au détail.
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Vidéo de Cegid Retail
Cegid Retail Logiciel - 1 - aperçu
Cegid Retail Logiciel - 2 - aperçu
Cegid Retail Logiciel - 3 - aperçu
Cegid Retail Logiciel - 4 - aperçu

Cegid Retail - Prix

Cegid Retail n'est pas disponible en version gratuite.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non

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Cegid Retail - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,4
Simplicité
4,4
Support client
4,5
Christophe
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

4
Publié le 09/02/2021

Cegid servantissimmo

Assez content de son utilisation mais quelques améliorations seront les bienvenues afin de le rendre encore plus pratique.

Avantages

Utilisation pour la base des immobilisation de l'entreprise, les recherche sont assez simple et la mise à jour aussi.

Inconvénients

Assez compliqué à faire des extractions de la base avec toutes les données, le logiciel est assez limités.

Andrés
  • Secteur d'activité : Emballage et conteneurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/10/2020

Just for big retailers

I use Cegid to manage operations, reports, email marketing and a lot of stuff that my bosses need from me.

Avantages

Cegid is a great platform that has been improving the way retail stores manage their products or services for many years now. That's a key point for me: experience on the market.
Their team developed a lot of templates that can be customised to fit your needs. Example: reports for corporate.
iOS app!

Inconvénients

The learning curve is really big, if you see any efficient operator of this program is because he/she spent years with it.

Tricia
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 27/02/2018

Cegid Customer

I'm happy we were able to complete this upgrade with Cegid as they were our current vendors. But as budget goes in any organization you have to look for the most value for the dollars that you spend. With other vendors information and software options were explored, we were happy to continue our partnership with Cegid.

Avantages

The staff are amazing! They will go above and beyond to ensure that they are answering your questions in a timely manner and they do what they can to meet your needs. The software is easy to use. We chose not to do the Y2 for the back office and kept our current software WinRetail. We had some glitches in the beginning to information flowing over fluently. But the team was on it quickly and able to resolve it. We had the joy of not only working with the staff over conference calls, but in person support as well with Ambra who came to our location to train our staff and complete the build of our program while she was here. She will ensure that her customers are happy, long after the project is complete. Mary and Ambra make an excellent team!

Inconvénients

Just a couple of functionality things that we have found along the way, but again the Cegid staff does everything they can to fix this right away or find a "build" if needed. As with any software, you don't always know what you are missing until you are "live" and you find something that needs some work or you didn't think about in the build that would be helpful in the future.

Utilisateur vérifié
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
5
Simplicité
1
Support client
2

1
Publié le 09/01/2018

Oh boy am I going to enjoy this.

Avantages

- useful for people who like spending their time on the phone with, other store locations, or even tech support to do the most basic of things.

Inconvénients

- Veryyyy unintuitive UI design. They should use this as an example of how not to design a program for retail use.
- Their menu buttons are literally all over the screen and more often than not do not have words beside the buttons so you don't know what each button does... and there are a lot of buttons.
- Icon design is outdated, and non-intuitive
- Basic features are hidden in submenus
- Custom reports for head office are essentially non-existent or were too complicated for them to figure out resulting in me having to do a lot of manual reporting.
- receiving items into the system is extremely error prone. They cut corners in the wrong places (ie. just letting me say "yup, its all here!" when nothing could be there)
- It would freeze a lot
- When I needed to count the cash, I found a lot of steps to be redundant (ie. having to click "ok" on a screen that is essentially blank, before starting and ending)
- also when counting the cash it was non always obvious which form of money you were on, there are a lot of windows and grids, and nothing is highlighted in particular
- checkout process is obscure to new employees and they often make tender mistakes, as well as payment type mistakes...

God I hate this product. Please save yourself the head-ache and use Square, or literally anything else. Do it by hand in excel, you'll have a better time.

Tawnya
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/03/2017

Great Inventory Management System!

I have been working with this software since 2012. We have numerous resorts with numerous POS and Inventory systems across all. We have transitioned 8 resorts to WinRetail/Cegid, each time has been with ease and excellent support from their team. We still continue to work in a few different systems due to not having the control to upgrade to this system, but hands down this is our favorite by far and would if could. This software provides awesome analytics, flexible data use, custom reporting, canned reporting with great filters. The importing/exporting of data is easy for any user level to follow, allowing for inventory items, purchase orders, invoices, GL, transfers, physical inventories, sales, and many more. The purchase order module is quick when entering, receiving or invoicing an order. We have all different types of users accessing this system and have found it to be one of the best in the business.

Avantages

Ease of use. Export/Importing of data. Reporting mechanism. Support Team

Inconvénients

Only con would be the posting of an invoice, would like this to detailed instead of summarized. The purchase orders is reaceived in detail but the invoice gets posted on one line as a summary.

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