Mailgun

Avantages

La simplicité d'utilisation et d'installation de l'API. La qualité du support client.

Inconvénients

Coûts assez élevés. Pas disponible en français.

Avantages

A clean interface is a plus, but functionality is still limited compared to Mandrill. However, the core functionality—transactional emails—works very well and seamlessly.

Inconvénients

Very basic interface and limited options compare to competition.

Avantages

Easy to integrate within our platform, handles high volume email sending without any issues.

Inconvénients

More visibility on automated changes (such as automatic suppressions)

Avantages

The best thing about mailgun is that you move away from it very easily. Just close your account and don't look back

Inconvénients

I didn't like how mailgun disable our account (with over 25 active applications/domains and hundreds of users) and didn't tell use why for over 3 days.

Avantages

Mailgun is one of those tools that simply works. As someone who uses it regularly, I appreciate its reliability and ease of integration, especially with WordPress. Setting it up is straightforward, and once configured, it takes care of email delivery without needing constant attention or troubleshooting.

One of the standout aspects is how much you get with the basic plan. Features like email tracking, analytics, and solid deliverability are included, which is often more than enough for smaller projects or businesses. It’s refreshing to see such a feature-rich offering without having to upgrade right away.

I also love how well Mailgun handles what it promises—emails are delivered quickly and consistently, which is crucial for ensuring important communication doesn’t end up in spam folders.

You also have a pretty good overall statistic.

For anyone looking for a no-fuss email solution with great value in its entry-level plan, Mailgun is a fantastic option.

Inconvénients

Some settings are difficult to find, making configuration a bit frustrating at times. Additionally, the service region selection defaults back to the US, which I always forget to change.

These minor inconveniences don’t overshadow its overall performance, but they’re worth noting for users who value a seamless experience. A more intuitive settings layout and a persistent region selection would make Mailgun even better.

Avantages

Scalability: Mailgun is highly scalable.
Deliverability: Very good email deliverability rates.
Support: The support is very responsive with available documentation and 24/7 customer service.

Inconvénients

Pricing is bit more expensive compared to other tools.

Avantages

I use Mailgun with High Level And the best part is the easy way to sync them both

Inconvénients

Mail gun is more expensive than Orberá mail services

Alternatives envisagées 

Pourquoi choisir Mailgun 

Logiciel antérieur 

Pourquoi passer à Mailgun

Avantages

The deliverability of the email is amazing

Inconvénients

I did get placed on probationary status to start with, but after establishing myself, Mel gun was very good about removing the probation.

Avantages

It offers well defined documentation and APIs that are easy to integrate

Inconvénients

Premium features of this are costly and it require technical setup

Avantages

Simple and straightforward email api that I was able to plug into other systems

Inconvénients

Can be complicated if you’re not technical

Avantages

Simple way to automate SMP mail sending. I use it for automating mail messages from my astroimaging set up.

Inconvénients

Nothing - was simple to set up. I had one problem which was easily solved by support.

Avantages

sub-accounts management (before getting suspended for no reason)

Inconvénients

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason.
+ they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month.
When you're trying to reach out to the support, they close our tickets without even answering, ghosting.
Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market.
Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Alternatives envisagées 

Pourquoi choisir Mailgun 

Logiciel antérieur 

Pourquoi passer à Mailgun

Avantages

- Being able to pay based on my usage not a fixed price- Easy to use and well documented API- Webhooks to handle events such as bounces and unsubscribes

Inconvénients

- Initially I had some deliverability issues but support were very helpful in resolving them- Slightly more expensive than some competitors but you get more features for that

Alternatives envisagées 

Pourquoi passer à Mailgun

Avantages

Used this to track email delivery and perform transactional emails. Works as advertised

Inconvénients

There is a learning curve to use this service

Avantages

Mailgun's API seamlessly integrates with our relationship management software, allowing us to automate communication, reduce workload, and increase impact.

Inconvénients

We use some of Mailgun's more basic features, and the pricing is a little bit steeper than what we'd like to pay. However, we have still benefitted from the service.

Avantages

The user interface is clean, but I found it difficult to use initially.

Inconvénients

Setup was not clear and no documents to support DNS issues.

Avantages

Their API is easy to use and reliable for transactional emails.

Inconvénients

You can only schedule emails 3 days ahead of time.

Avantages

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

Inconvénients

The regular change in the interface and the toughness to find options with new ones

Avantages

Sending an email to someone takes no time at all, and you can even set up a queue for thousands of messages. If you need to contact a large group of people with one message, this is a great feature to have (e.g., newsletter subscribers, marketing emails to clients, etc.). With its help, your emails are more likely to reach their intended recipients and are less likely to end up in the spam or junk folders. The Mailgun reports and logs feature is excellent. If an email couldn't be delivered successfully, what are the exact reasons why? Sometimes, if we can determine the cause, we can work to fix the problem.

Inconvénients

The WordPress plugin for Mailgun could use some work. It needs to have more options made available to users. Our email volume isn't particularly large, but we'd still like to have a dedicated IP address for our outgoing mail. A dedicated IP's high price tag is unjustifiable. fixing the problems that have arisen with sending emails to Hotmail or Outlook.com. Deliveries are made, but the junk/spam folder is where most emails end up.

Avantages

The integration is smooth, and it's very easy to get started. I felt Mailgun has the best success rates. It keeps giving good suggestions with reporting dashboard to improve the delivery rates.

Inconvénients

They had changed the pricing plans and removed the free plan, so if you are starting, it's not free anymore. It just has a free trial of 90 days and after that, you need to upgrade the plan. Customer support can be improved as well. I had one issue with my account that got sorted out in about two weeks.

Avantages

Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.

Inconvénients

I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.

Avantages

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Inconvénients

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Avantages

When developing a custom PHP app or using Wordpress you often face the issue of your notifications and customer emails getting stuck or not passing the mails filters. This is a big issue, when for example you are sending out important information like an order confirmation or a ticket for your event and your users are not getting your emails or they are arriving into their SPAM folder.

Mailgun has proved superb on improving email deliverability and their logs are super helpful as well, you can track what went wrong if anything. Their interface is easy to use and to the point. Moreover, their free tier gives you 10.000 emails for use, for free. Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret. Regarding Wordpress I found Mailgun the best amongst options tried for email deliverability.

Inconvénients

Cost of the paid tiers is pricey if you compare with the alternatives. Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.

Avantages

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Inconvénients

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Avantages

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Inconvénients

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.