Logi Symphony

Avantages

-Real-time dashboard refresh capability
-Built-in ETL
-Flexible seat types and affordable licensing
-Superior flexibility and customization, without the need for coding
-Out of the box performance and usage tracking

Inconvénients

Customization and flexibility come at the cost of a steeper learning curve compared to other solutions.

Alternatives envisagées 

Pourquoi passer à Logi Symphony

Avantages

It's a highly flexible tool - every data visualization can be almost endlessly modified. I'm still working to learn the "scripting" features which open up even more options but require a much more detailed understanding of python which isn't needed for the more basic work.

Inconvénients

There are a few "unhappy Easter eggs", such as that if a formula returns a null in the first row of a table then all of the rows won't show data, even though the formula is valid for them.

There's an opportunity to improve the software by adding feedback on what is wrong when a metric set fails. Often the failure report is generic and doesn't provide detail or actionable feedback. We need something that tells us where to look to solve the problem.

Avantages

The product is okay. Not perfect, but it got the job done. But I'm recommending we get rid of it.

Inconvénients

I don't want to discount an entire company based on one person, but there is someone named [sensitive content hidden] working there who posts some horrendous things on Twitter and YouTube. No one should employ such a horrible person, and I see no reason why we should do business with companies who hire abusive people.

Avantages

- Support team is very helpful with basic use cases.

- After a dashboard has been created, it looks great and works well for the end user.

- People with zero programming experience are able to create dashboards.

Inconvénients

(All very minor things, which might be addressed in future updates)
- Data cube creation, metric sets, and dashboards must be created using their GUI- they cannot be generated using scripts or edited as script.

- You cannot copy and paste sections of one dashboard or datacube to another.

- Data cube nodes cannot be copied.

- All programming scripts are stored in an sql database, which means you cannot use version control systems (such as Git Hub).

Avantages

Dundas BI is very good software having lots of features and it is highly customizable BI Product.

Inconvénients

Dundas BI dashboard performance should be improved for large data and also needs to improve Report PDF export look and feel.Also It needs more efforts to design from scratch.

Alternatives envisagées 

Pourquoi passer à Logi Symphony

Avantages

It was reasonably straightforward to set up and use and had a fairly clean and intuitive interface.

Inconvénients

Error messages were often tedious and required digging through logs. We also had some difficulties embedding reports into our own applications.

Avantages

There are several built in functions that are lacking on my previous BI solution. I especially love the time hierarchy and the period of period comparisons that we had to force our old solution to do.

Inconvénients

I'm a newer user, so the biggest issue so far is the learning curve. Most of it is intuitive, but coming off another BI solution, there's some need to retrain my brain. This would be true of any system though.

Alternatives envisagées 

Pourquoi choisir Logi Symphony 

Logiciel antérieur 

Pourquoi passer à Logi Symphony

Avantages

Integration of various types of data sources is simple and easy; even with multiple ETL steps and data enrichment features, you still can easily navigate the tool. Using JavaScript and CSS, you can step up functionalities and make them custom to your objectives—a good amount of built-in graphs and charts that would handle diverse reports and data formats.

Dundas BI is my go-to data viz tool for making a highly customized dashboard! I have used it every day, for at least 6-7 hours a day, for the last 16 months.

Inconvénients

The product has many "gotchas" and some unwanted behaviours that sometimes are not solved by support or future updates. Despite customer support being very responsive, the time it takes for a solution can be months long, and some don't have a solution. Intermittent bugs and some other types of faulty features

The Developer Seat limitation is also an immense dislike on Dundas BI, as you can only develop and fully edit with limited user seats, creating an unnecessary paywall for customers. At the same time, the supplier operations costs are not being impacted by this. A different license system, in that sense, would be beneficial.

Removing the forum discussions was a big setback as there was no way to connect with others and explore the many use cases and scripting one could use to solve problems. Dundas BI documentation is shallow and sometimes ambiguous, so if the customer support is sometimes limited and there is no community or board to share/absorb knowledge, how will the developers make the product better?

Alternatives envisagées 

Avantages

- Simple to set up and use. The report designer interface closely resembles Excel, making it accessible even for non-technical users.
- Excellent technical support. The team is highly responsive, providing timely answers to inquiries and offering creative solutions for complex reporting needs.
- Enhanced dashboard capabilities, especially in the latest version.
- The ability to customize action events is invaluable for implementing business logic based on report values.

Inconvénients

In-memory data filtering when the semantic layer is driven by stored procedures can lead to some performance degradation, especially with large data sets.

Avantages

We were able to offer customer-specific reporting, dashboards and self service analysis out of the box.

Inconvénients

Upgrading to new versions required a lot of manual steps

Avantages

Its a very versatile product. Dashboard can be highly customized we used it for more than 10 years. Before it was called Dundas Server and it used to be a Dundas company

Inconvénients

Now a new company has taken over. The SALES and renewal is not professional. Email responses take forever. The Phone conversation with sales is like a premium. Renewal costs have gone up significant. Their emails are like written by ChatGPT.

Avantages

Dundas is a conglomeration of expertly coded dashboard development tools and infrastructures. The thing I like most about Dundas is that they are very helpful, the gentleman assigned to me to educate me in the ways of Dundas, was one I will never forget to this day, he was calm, helpful, understanding and with his help I learned Dundas in no time.

I like the way Dundas structure's its Dashboard development, it starts with virtual tables, where the programmer can manually or automatically generate SQL queries, these queries are then used for the basis of adding statistical flavour to the Dashboard, the way this is done is very straight forward. Dundas has a steep unforgiving learning curve, but when you master the fundamentals, the sky really is the limit.

Also their support service is world class, the representatives will assist you in any way they can, they will help you understand what the issue you are facing is and provide a resolution. If they cant help you via email, they will 'WebEx' you, i.e skype call with 2 way screen control.

Everything in Dundas is customizable, charts, graphs and other statistical data can be glossed up and made to look as simple or as plush as the user envisions. You can add formulae, trend analysis and other key statistical methods are employed by Dundas.

They have charts for Finance, Risk analysis and other key statistical methodologies. All of these charts can be jazzed up with scripts so that you can Drill down and filter through the data you want in order to get the right Business Intelligence feel to your work.

Dundas supports the Data Cube, It supports Microsoft, Oracle, MySQL, EXCEL, it has export capabilities onto Excel, so those clients which prefer their data in Spreadsheets can manually export directly from the dashboard. Everything in Dundas is designed to give you the most professional feel possible at all times!

Inconvénients

Dundas, for the good of it's users needs to publish more comprehensive educational equipment to train it's users, it is very hard to get to an expert level in Dundas without some help from your Friends in Dundas. I would love to see Dundas publish university style lectures, with step by step guides that show every aspect of the working sphere. With adequate educational material, one would be able to gain adept or even artisan status with the Tool on their own.

Avantages

We implemented Exago as an Ad Hoc Reporting tool for our customers, to go beyond the built-in reports we already provide. Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards, charts, and pivots, and to schedule reports to be automatically generated and mailed to a specified group of people. It was straightforward to integrate it with our platform, give customers a filtered view of just their own data, and customize the product for our specific needs. We evaluated a number of competing products and Exago was the winner for features, integration, and pricing.

Inconvénients

Many of the products in this category are true Business Intelligence platforms, designed to be used by professionals in large corporate or organizational settings. But our customers are regular people, often volunteers, without professional training in complex software. The help is generally good and there are lots of video tutorials. But it would be nice if Exago had more wizards to step users through setting up a more complex report.

Avantages

Best thing about Dundas BI is that it is very extendable to user needs and it can accomplish a lot more in a very short development time, comparing to other BI tools on the market which are not so extendable and easy to use. You can also build more than a dashboard with Dundas BI, you can also create software as a service applications with complex navigation systems and all sorts of rules applied to the visualizations and it's data. Speaking of data, it also has a very powerful ETL engine that enables data transformation without needing to know SQL or other query languages.

Inconvénients

These is not much to dislike at this tool but if I have to come up with an answer, I will say that the complexity of options for every visualization could be a dislike because it is very time consuming to find everything in the properties tab of each type of viz. This also may be a big like because it enables you to customize everything pixel perfect.

Avantages

We started with Exago two years ago, around the same time as we launched our own system. At the time our clients were small and our reporting requirements fairly simple so our decision was primarily based on affordability. We could not have made a better choice, then or now. We now have larger clients and one in particular who is amazingly complex in their business (Global Logistics), now bringing in data from their legacy systems and looking to this company to report on their Operational Risk. Exago has been there every step of the way helping us grow and making our clients secure in their choice of a small start-up to push information to their global stakeholders.

Inconvénients

We are still expanding our reach and any questions we have had were either easily answered, or on their roadmap.

Avantages

I really like their flexible architecture. They have many integration and stand alone modes that fits all scenarios. The technology stack aligns quite well with ours - so that was a plus. The visualizations and ad hoc reporting capabilities are great. The simple licensing model is a must, and very good customer support.

Inconvénients

The documentation on integration for both series 6 and 7 is a bit lacking - although I have seen a great push on getting it updated, its had to get any fine details. Due to this it has taken a long time for us to embed the solution properly.
Although series 7 has many advantages, it is also lacking in certain areas compared to series 6. Having no export of the reports makes it hard to mange tractability with source control. 7 series is still quite immature with a lot of bugs. Performance is always a concern.

Avantages

Izenda allows seamless white label integration for non-technical users but also allows technical users to customize all areas to provide a powerful solution that matches their core solution. It pushes the reporting burden away from IT and into the hands of the user and allows for complex reporting in a simple to use UI experience.

Inconvénients

The documentation whilst getting better still needs to be kept more up to date

Avantages

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Inconvénients

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

Avantages

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable.
We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Inconvénients

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true.
We believe Exago's customer service resources are a challenge to access.

Avantages

Express design view makes drag/drop reports a reality.
Web-based report designer
Extendable to meet complex reporting needs
Integration options for making Exago a seamless part of the product
Great training sessions for admins and End users
Outstanding support

Inconvénients

Grouping could be improved
Missing ability to define variables without using custom functions
Cross tab reports can be daunting for new users

Avantages

Dundas BI easy to customize and very friendly GUI. you can easily navigate to ETL process, Scheduling job, admin activity, configuration, user security and roles.

Most important thing is very well visualization options, flexibility, stability and multi tenancy licenses.

Customer Support is really very good.

Inconvénients

Required better folder structure to manage data cubes, matric Set and dashboard.

Alternatives envisagées 

Pourquoi choisir Logi Symphony 

Avantages

Rich visualizations; tons of choices for visualizations with almost limitless customization; cube-builder platform is a very convenient environment for ETL - accommodates newbies with graphical tools and coders with convenient SQL, C#, and Python interfaces; state notifications are convenient and intuitive; good security.

Inconvénients

Fairly tough to learn this platform - not always intuitive - hard to do simple things sometimes; limited (statistical) analysis toolset - no ML, though Python integrates nicely and has some application. v6.0 was a good step forward.

Most customer support technicians are outstanding. Very skilled, knowledgeable, helpful. Other times, you have to bounce emails back and forth for a week before getting meaningful answers to your questions.

Avantages

- Ease of Use
- Customer Support
- Reporting Options
- always looking to improve the product
- Love the output options, dashboards, graphs, drill-down reports, cross tab.

Inconvénients

- sometimes complex logic
- most of the time our data does not match northwind model so samples are hard to turn into relevant business cases.
- Integration is sometimes tricky and mostly with our dev team.

Avantages

Exago has many features that showcase our data into meaningful visualizations and analytics for our clients. We use Exago for both standard reports in our product and custom reports. We've found Exago to be a robust reporting tool that meets the needs of both our company and our clients.

Inconvénients

There are a few features that could be more user intuitive when creating custom reports and filtering. However, we have found Exago's customer support to be responsive and their documentation is extensive.

Avantages

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Inconvénients

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.