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Guesty - Prix
Guesty n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Guesty est disponible à partir de 23,00 $US/mois.
Produits similaires à Guesty
Guesty - Avis
Évaluation des fonctionnalités
Tous les avis sur Guesty

- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Top produit
Avantages
Simple et facilite la gestion des canaux très professionnel et simple.
Inconvénients
C’est un un top produit de gestion et simple. Je ne reproche rien à ce ce produit.
Réponse de Guesty
Merci pour vos commentaires !

- Secteur d'activité : Développement et commerce international
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Logiciel de management
Avantages
Guesty est un logiciel de traitement de location pour une bonne gestion des affaires sociales de son entreprise , c'est très efficace.
Inconvénients
J'aime ce logiciel j'ai pas encore d'inconvénients.
Réponse de Guesty
Merci de nous avoir laissé un commentaire !
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Logiciel de traitement de location pour entreprise
Avantages
Logiciel très fiable, facile accès,multifonctionnalités
Inconvénients
Très bon logiciel ce qui fait que j'ai rien à reprocher
Réponse de Guesty
Thanks so much for taking the time to leave us a review, Michee. We're thrilled that you're finding the platform to be reliable and easy to use!
- Secteur d'activité : Développement et commerce international
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Logiciel de gestion immobilière
Avantages
Excellent logiciel, bien axé sur les recherches immobilières
Inconvénients
Pas d'inconvénients, très intuitif, je le recommande
Réponse de Guesty
Merci de nous avoir laissé un commentaire !
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Complet et Efficace
Je suis très satisfaite, mn account manager Céline est très réactive, Guesty a vraiment pris en compte mes commentaires et a su gérer les problèmes auxquelles j'ai été confronté lors de la mise en place du système.
Avantages
Le design du logiciel est assez intuitif, facile d'utilisation et complet. J'apprécie particulièrement les Messages automatiques qui nous font gagner un temps fou, l'application pour smartphone qui permets aux équipes sur le terrain de bien faire leur travail et le Yield management pour gérer mes tarifications très facilement !
Le calendrier et la Inbox sont aussi très complet et permettent très facilement de mettre à jour les informations de chaque réservation.
Inconvénients
Je pense qu'il y a des progrès à faire pour les clients français car le logiciel est au format americain pour les dates par exemple ce qui est un peu gênant quand on fait des rapports d'activité ou autre.
Il y a aussi régulièrement des bugs techniques mais les problèmes sont généralement résolus rapidement.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Un logiciel pour gagner du temps et simplifier la vie
Il est agréable d'avoir un contact pour répondre à nos enjeux et nous guider dans l'utilisation de Guesty.
Avantages
Guesty est un bon outil de gestion pour optimiser son temps grâce à la centralisation des demandes entrantes.
Inconvénients
Quelques bugs de synchronisation avec d'autres logiciels qui ont amené à utiliser Guesty différemment, en attendant que les fonctions souhaitées soient disponibles.

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Guesty has everything we need and more...
Guesty provides everything essential for running an efficient, well-rounded, and professional short-term rental enterprise. Although it may not be the most affordable software out there, its robustness is unparalleled. They collaborate with the top distribution partners and boast a committed customer success team that keeps us updated with best practices and insights into the platform's latest enhancements. Our representative, [sensitive content hidden] Jamero, is delightful to collaborate with and always delivers solutions for our evolving needs. In essence, if you're keen on establishing a thriving short-term rental business, Guesty is an invaluable asset.
Avantages
Guesty has one of the most robust platforms for managing and entire short-term rental business whose goal is professionalism and breadth of channel distribution.
Inconvénients
The price. It's far from the cheapest option on the market.
Alternatives envisagées
Hostfully Property Management PlatformPourquoi choisir Guesty
MyVR was sunsetted as a product, and we had to transition to something else.Pourquoi passer à Guesty
Ease of transition.- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Pay for what you get
We have been very happy with the consistency in the service with Guesty and look to integrate more services so we more things are done in a centralised place. There was an issue with technical support and the way they dealt with us but I would say that is getting better. This was purely down to how quickly a ticket was getting closed due to impatience to respond. In this circumstance I didn't like the fact that the customers service is put at a lower importance than the technical support workers time. This isn't a good enough attitude.
Avantages
The ease of use when managing properties at scale. Live calendar syncing is always working and if there are any issues with the software we have technical support always available.
Inconvénients
It is more expensive than competitors but the functions and infrastructure in place in Guesty allows you to justify the cost.
Alternatives envisagées
HostawayPourquoi passer à Guesty
[sensitive content hidden] being our success manager has been a huge reason we haven't left. Having a direct contact at the company who understands our needs as a company if invaluable.Réponse de Guesty
Hi Keith,
Your feedback is music to our ears! We're dedicated to providing top-notch service to help your business thrive.
- The Guesty Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Best-in-class short-term rental PMS software
Avantages
We have been Guesty customers for over 4 years, and have remained satisfied throughout our experience. We believe Guesty has been and continues to be a best-in-class PMS solution for short term rental / vacation rental managers. Although its cost may be higher than that of various competitors, the product is a market leading product, and we believe is well worth any premium they charge compared to competitors. Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their customer service when something does break (as is inevitable with any product as complex as Guesty) is excellent, and they find creative ways to add value for the customer (e.g. through webinars, conferences, etc.). We expect to continue to be Guesty users for years to come.
Inconvénients
Price can be a consideration for some users, but the product was well worth it for us
Alternatives envisagées
HostawayPourquoi passer à Guesty
Superior features, reasonable pricing, relationshipRéponse de Guesty
Hi Victor,
We're truly grateful for your trust in Guesty. It's rewarding to know that we've contributed to your business growth.
Thanks!
The Guesty Team
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Love hate relationship
Overall the system does what I most need it too, i am paying a premium price for using only a small fraction of the features. I believe there are features that would be great and helpful additions for me, but finding the time and help to work through them is difficult
Avantages
I purchased Guesty when we had 6 rental cabins about 4 years ago and we are now up to 10 and adding another 1-2 this next year. I needed to final a solution that kept all my management, booking information, and communications in one spot, instead of multiple sources. I love that I can make changes to pricing, unit details, policies, etc in one place and it pushes out to all booking sources instead of having to log in to several places to make the changes
Inconvénients
Support is the biggest let down. There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support won’t take time to walk you through things. Many of the features I use I have had to be figured out through trial and error.
Réponse de Guesty
We appreciate your candid feedback, Sandi. Your experience matters to us, and we'd like to address your concerns directly. Please provide your preferred contact method, and a member of our team will reach out promptly to find a resolution.
- The Guesty Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Save your money
Guesty has been the worst decision I have made since I opened my business. Guesty overcharges and under delivers.
Avantages
I liked the layout of Guesty, but that was it.
Inconvénients
No phone number for customer service, due to the time change any questions would take half a day to get a response.
Alternatives envisagées
Hospitable.comPourquoi passer à Guesty
I believed every word the sale guy said.Réponse de Guesty
Hi Ashley,
We are sorry to hear about this experience. We would love to connect with you to help remedy this situation. We work hard to make sure all our users are taking full advantage of what we have to offer and are more than satisfied with our platform.
Please provide us with your email and we will get in touch to resolve this matter.
Thanks
The Guesty Customer Experience Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great but pricey
Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the "trial" and not honouring their deals.
Other technical issues get sorted in an OK timeframe.
Avantages
It saves me a lot of time compared to my previous property management systems. The automation is great and the unified inbox works well.
I can pull lots of different reservation reports but there are little to no analytics on the business unless you pay an additional fee per property.
Inconvénients
Its costly and accounting is very complicated and analytics are very limited, everything is an additional expense which is very frustrating.
Réponse de Guesty
We're truly grateful for your trust in Guesty. It's rewarding to know that we've contributed to your business growth.
- The Guesty Team
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
The worst choice ever
How sad that guesty is selling itself as a working software!!! For me guesty is a big disappointment!!!!
This is the 3rd software what im using, first I used HOSTIFY, i didnt like it, after I used OCTORATE, much better then guesty, and much cheaper too. I had some things what was missing from octorate, thats why i needed a top software to be able to grow, and to have less work, using a great system. When the sales team was selling me this product, [sensitive content hidden] is his name, he told me that Guesty has everything, everything works and now after a bit more then 2 month i can see that this was all a lie. Cheaper products are working better!!!!! DONT BUY THIS SOFTWARE.... I came in because i thought if i pay more i will have a guarantee to have the quality. Im managing more then 60 apartments so I really need a good software.
And nothing like this!!! I HAVE TO CLOSE MANUALLY SINCE 2 MONTH!! for all of my more then 60 apartments each month, because this functionality doesnt work. even when im paying for a special accounting mode...I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal. Tasks are not working, there is no translation (in Spain at least) for messages between me and guests, and sooo on!! Whoever needs more info can contact me!! BIG BIG SCAM, and big big disappointment!!!! Im already looking for another software.
Renata Varadi-wehom.es
Avantages
Nothing after my bad experience. They are selling the software as the top of the top, and me naivly i tought if i pay more, i will have the guarantee for the quality. and not at all!!!
Inconvénients
As they promised me, they said i could do many things, but i only have a basic multicalendar without option for bulk edition, etc.
Réponse de Guesty
Hi Renata,
Thank you for sharing your feedback with us. We constantly review user input to enhance our platform. Your concerns have been noted, and we're committed to addressing your technical limitations with the assistance of your success manager. We value our partnership and remain dedicated to supporting your business growth.
Thanks,
The Guesty Team
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Love Guesty 5 Years on
Our overall experience has been terrific! Everybody’s nice and again we really rely on Guesty to qualify other apps that we may use
Avantages
Guesty’s one stop shopping for property management needs is terrific. We use only products that are integrated with Guesty now in our business.
Inconvénients
Slow to roll out some products, hard to give feedback about poor functionality with products
Alternatives envisagées
StreamlinePourquoi choisir Guesty
Much greater options in Guesty and integrationsPourquoi passer à Guesty
Yes, he had a much easier user interfaceRéponse de Guesty
Hello Robert,
We're delighted to hear that our solution has streamlined your operations. Here's to your continued success!
- The Guesty Team

- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
AVOID - DO NOT BUY FROM GUESTY IF YOU ARE LOOKING TO SCALE
Extremely poor and unsatisfied considering the amount of money you have to pay, which is ludricious to begin with - we regret moving from uplisting to guesty.
Avantages
NOTHING - their support is EXTRMELY SLOW- their systems DO NOT WORK! we have had so many syncing issues, its caused double bookings, really unhappy guests, and we have looked stupid in front of our investors. We regret with our heart to have chosen guesty. We will 100% be changing the platforms.
Inconvénients
The onboarding integration migration is EXTREMELY POOR. The systems don't work, you will get double bookings. The support team won't help fast enough.
Alternatives envisagées
HostawayPourquoi choisir Guesty
We thought guesty would allow us to scale better, better integration with Expedia messages, and better overall system. We were very wrong. The support team is non existant, we can't even see double bookings on the calendar management, we've had multiple guests book the same flats, and showed up to the flats, causing extremely poor management and service. We are not happy at all.Logiciel antérieur
UplistingRéponse de Guesty
Hi Hasan, we are constantly evaluating user feedback in order to improve our system. This review has been taken onboard and we will work to evaluate your technical limitations with your Success Manager. Thanks!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
"Efficient Property Management with Room for Improvement"
My overall experience with Guesty has been positive. It’s a powerful platform that streamlines property management with features like channel integration, automated messaging, and payment processing.
Avantages
It seamlessly integrates with multiple booking channels, automates tasks like messaging and payments, and provides a user-friendly interface, saving time and effort.
Inconvénients
The least appealing aspect of Guesty is its pricing, which can be high for smaller property managers. Additionally, some features, like reporting and customization, could be more robust to better meet diverse needs.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Best onboarding experience, ever!
Wonderful. I really love the product.
Avantages
It's easy to use. Their "Help" section on the website is excellent. Employees are picking it up fast and easy.
Inconvénients
They were very strict on the onboarding process, which at first I thought was unnecessary, but later was grateful because it went so smooth. I wanted to go faster, and then made me slow down and do it the right way.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Guesty as a Airbnb management tool
Avantages
Ease of use, faultless syncing of calendars across platforms, excellent mobile app.
Inconvénients
I think the cost is high compared to competitors in the market - I beleive it to be the market leader so hapy to pay for a quality product.
Alternatives envisagées
LodgifyRéponse de Guesty
Your insights are invaluable to us. We're committed to evolving alongside you and supporting your business's journey.
- The Guesty Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Reliable and easy-to-use channel manager
Very good. The customer service is excellent and having a dedicated person allocated to me makes a difference.
Avantages
It is very easy to use and makes it easy to manage my portfolio of properties. The accounting module saves me many hours a month!
Inconvénients
The pricing. They could offer more bundled packages to make using other products in the suite more affordable.
Réponse de Guesty
Thank you for taking the time to share your experience, Jen. We're honored to be part of your business toolkit.
- The Guesty Team
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Good service but pricy.
Good. I like it but will love to have some pricing in between a flat fee and a percentage per transaction.
Avantages
Manage all my properties at one spot. Advanced Analytics.
Inconvénients
Price and tipe of pricing. Some months that we don't have bookings it's hard to pay.
Réponse de Guesty
Hi Jeff, we're thrilled to know we've made things more manageable for you. Wishing you a wonderful day ahead!
- The Guesty Team
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Good software
Avantages
THe software has a lot of fetaures, very complete
Inconvénients
The pricing, which is higher than its competitors
Réponse de Guesty
Hi Francois,
Your glowing 5-star review is greatly appreciated. Thank you for sharing your experience and helping others discover our platform.
Thanks,
Guesty
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great software
Avantages
Couldn't operate my business without them!
Inconvénients
Has minor glitches sometimes. Account manager is always super helpful!
Réponse de Guesty
Hi Ber, we're thrilled to know we've made things more manageable for you. Wishing you a wonderful day ahead!
Best,
The Guesty Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Guesty is number #1
Avantages
Austin & Peta have been great account managers throughout our entire Guesty Journey! Systems are great and we have been partners for 6 years and counting.
Inconvénients
Pilot programs can take time to kick off, but mostly once running they work well.
Réponse de Guesty
Hi Victor, we are glad to have been able to make things easier for you. Have a great day!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Amazing Support
Avantages
Aside for the efficient tool, Guesty has a solid support system
Inconvénients
I like Guesty so I have no reason not to like it
Réponse de Guesty
Your feedback is music to our ears, Chris. We're dedicated to providing top-notch service to help your business thrive.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Great PMS for Vacation Rentals
Awesome
Avantages
The system is amazing and is perfect for business models that cater to short-term rentals / Vacation rentals.
Inconvénients
- The interface needs improvement to be user-friendly. - Adjusting rates for multiple listings under the same category should be easier instead of having to manually adjust it per listing
Catégories connexes
- Logiciels de gestion immobilière
- Logiciels pour motels
- Logiciels de gestion de campings
- Logiciels de logements sociaux et HLM
- Logiciels de comptabilité pour gestion des biens
- Logiciels de gestion des biens (pour mobile)
- Logiciels de gestion d'appartements
- Logiciels de location saisonnière
- Logiciels de gestion locative
- Applications de gestion immobilière