Sender

Avantages

[sensitive content hidden] is absolutely the most excellent customer service agent I have encountered in many years. He hung in there with me on chat for hours while he helped walk me through all the procedures I needed to learn. His patience was invaluable, his expertise was awesome, and his kindness and spirit is unparalleled. I can't speak highly enough of [sensitive content hidden] just hanging in there through all this without a word of complaint, just happy to see me through the process and get me back up and running. You have a true gem in [sensitive content hidden], and I am so impressed by him. Wow, thanks for the most excellent customer service I've received in a long time. Big Smiles and Gratitude, Marilynn Hughes

Inconvénients

A little bit of a rush to judgment about accounts, there could be better communication. But that is solved by using the chat feature very easily, especially if you chat with [sensitive content hidden].

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Avantages

I love the high-limit of free email sends a month (15,000), great and easy to use templates, and quality of customer support (shoutout [sensitive content hidden] who has helped me numerous times and makes things easy to understand). The analytics have also been incredibly useful for tracking the success of our campaigns and establishing partners.

Inconvénients

I wish Sender.net had the ability for me to have email sub-accounts with the same domain on the sender.net website. This would allow our fraternal organization to have oversight of those working with us while allowing them to have separate user logins. This would be useful for tracking metrics separately between our different Chapters and not getting email campaigns mixed up or bogged down by other sub-accounts. It would also be great if they had a Wix integration to help us more with organizational automation.

Avantages

the usability and help documents are very good.

Inconvénients

Spent 6 hours learning the system, and setting up a workflow only to find my account was suspended as 1.69% of people unsubscribed. Like every database of collected names, there is a settling down period and I believe the rule for your first campaign that has a freshly uploaded database of names should be ignored. If further campaigns break the rules then yes you should be suspended as you are continuing to spam people.

Avantages

Ease of setup.
Fast and wonderful Tech Support (Thanks, [sensitive content hidden]).
Beautiful email designer and templates.

Inconvénients

Must install javascript on web site (Wordpress) to embed forms.

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Logiciel antérieur 

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Avantages

very simple to use web site
quite powerful features
flexible payment options, such as Pay as You Go ,

Inconvénients

There isn't really anything I don't like.

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Avantages

delivery is fantastic also the meterics are great

Inconvénients

old school mail writer html need new easier tools

Avantages

The drag and drop builder is easy to build a attractive products introduction. the automation workflow can help me save time to do other things and don't miss any important moment to communicate with our client.

Inconvénients

no, it matches my requirements for email marketing perfectly.

Avantages

Easyness, well done providing and settings

Inconvénients

almost all, it´s well designed and well working

Avantages

Easy setup with WooCommerce and predefined automatization for Ecommerce.

Setup is easy with official plugin and easy connection.
The first experience is superb.

Inconvénients

Everything is good so far, we did not have any problems.

Avantages

The customer service and quick response time.

Inconvénients

They don't give you much of a learning curve/trial period when you are new to email marketing. Don't make a mistake or you might be cut off.

Avantages

i love the mail automation and forms. it has helped me generate leads. i also love the overview feature. i helps me know the performance of my site in terms of visitors. wonderful feature.
The forms integrate easily.

Inconvénients

i have not seen yet, started using sender.net for about three months now. I hope there will be non

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Logiciel antérieur 

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Avantages

ease of use, features and ease of setting up

Inconvénients

I wish they had starter templates for their automations

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Avantages

It was easy to use and the speed of sending mails was great. The reports were very good also.

Inconvénients

No cons, as I said, it was easy to use and effective.

Alternatives envisagées 

Pourquoi passer à Sender

Avantages

The Customer Support
Email Marketing Smooth send outs
User-friendly email builder

Inconvénients

SMS marketing failures for unknown reasons
Little number of integrations possible

Avantages

- Easy to use- Options to prepare e-mail to send- Active Support

Inconvénients

- Hard Anti-spam Policies- Fee informations for use

Avantages

The ease of use and point and click editor/formatting are excellent. They are always working to improve it. Even when I think it's working great already, they make changes that improve the experience.

Inconvénients

I do not find this difficult to use. It is very user intuitive and takes no time to figure out and be on your way to creating really stunning newsletters. It actually took me a few months before I took the time (COVID interrupted) to really understand how much it could do, and once I had the opportunity, within one newsletter week, I was able to upgrade our newsletter reader experience a lot. If there was one thing I wish was different about it, it would be that I think I would like the newsletter browser version to be available as soon as I schedule the email version send. This way, I could schedule the social and website posts that share it at the same time as I schedule the email version to go out. Right now, I have to wait until it actually gets sent before it's available in the browser version to share. I understand this may be a coding and timing issue that can't be resolved. It would just be a time saver for me if it could.

Avantages

The product email campaign is not easy to use. I met many problems, but the 24 hours support engineers help me a lot to get used to the product.
[SENSITIVE CONTENT] offers excellent support. I asked the same problem with 2 engineers. She could solve the problem in 2 munites!

Inconvénients

verify domain. I have used this product for many days, but I still have not passed the verification things. There is weak support for this part. And it leads to our domain email returning much yesterday. My webmaster requires us to change a new domain.

Avantages

Sender offers FREE use of all their features! I first tried Mailchimp and got used to making email templates and campaigns there. Sender was not far off and transitioning to it was really easy when making e-mails. I made the decision to use Sender because Mailchimp (or any other that I tried) isn't offering free automation. In Sender, that's free too and with great ease of use (much like Mailchimp). Importing contacts was not at all hard. So I really think Sender has a very competitive set of features at no cost! (For limited recipients and sent emails)

Inconvénients

Sender is best used in a computer browser. So if I have to check something with my phone, I find that the UI is not yet mobile friendly. However, I work around that by modifying the browser to look like its desktop site and it's fine.

Avantages

easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Inconvénients

There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.

Avantages

Generous: The free plan has 2500 subscribers which is higher than other services that I’ve experienced
User Friendly: The panel is very simple and easy to use
Very good customer support

Inconvénients

Template Editor can be more adjustable for right to left languages. I have some issues with numbers there.

Avantages

Technical support.
Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!

I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.

Inconvénients

There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.

Avantages

Easy to use, once you understand send flow.

Inconvénients

Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.

Avantages

I'm really impressed by sender. I was using mailchimp and its features were just slow and cumbersome. Sender's interface is smooth and easy to use and has features that I did not have access to with mailchimp.

Inconvénients

I noticed my open rates went down when i switched but that could just be a me thing.

Avantages

User friendly and good support from Sender team

Inconvénients

Integration of social media accounts could be better

Avantages

The simplicity approach blows my mind. No unneeded utility. The learning curve isn’t steep. it's perfect for me

Inconvénients

No suggestions or complaints. Enough power under the hood for me. they are actually concern about our need.