OnPay is a cloud-based payroll solution that helps small businesses automate tax filing and payment workflows. Key features include employee self-onboarding, new hire reporting, automated payroll taxations and scheduled pay runs.
OnPay provides an employee portal for updating information, onboarding and accessing past pay stubs and tax forms. Businesses can track their employees’ PTO, vacation and sick leaves. The solution provides a document vault for storing contracts and employee notes. It offers integration with third-party applications like Xero, QuickBooks, Guideline, Humanity, Kabbage and more.
Another employee management feature offered by OnPay is 401(k) planning that helps employees plan for their retirement. The solution manages compliance, deductions and investment portfolios for users. It also allows employees to access their pay stubs and W2 forms online.
OnPay offers services on a monthly subscription basis that includes support via phone and through an online knowledge base.
Kenton V. Secteur: Semi-conducteurs Nombre d'employés: 13-50 employés
27/11/2019
27/11/2019
We have had a good experience with OnPay. There are very few issues or errors and, when there are issues, the OnPay team has solved them in an expedient manner. Over the years we have realized significant cost savings due to the ease of use of OnPay. General business or managerial staff can easily run the system instead of paying a service or hiring a payroll professional to manage payroll for larger groups.
OnPay is easy to use with an intuitive interface. It was a good product for a small company of just a couple people and it has continued to work for us as we approach 20 people. It is also reasonably priced and does not overwhelm users and administrators with too much complexity.
The thing we like least about OnPay is the way paid time off (PTO) accrual growth is calculated. We grow PTO accrual every year of employment up to 20 years and that requires employees to be moved into new PTO growth categories every three years. We could just choose to do our PTO differently, but we wish OnPay had the PTO growth flexibility to accommodate our preferred methods.
Miriam B. Secteur: Hôpitaux et soins de santé Nombre d'employés: 2-10 employés
06/12/2018
06/12/2018
I really love this online payroll service. After a lot of research of a variety of payroll options, we moved from Paychex to OnPay a couple of years ago and it was absolutely the right move. I can't speak for large companies, but for small and medium sized companies I do believe this is the best, most reliable and most economical service available.
I run a small business and onpay is perfect for processing our payroll. Some of the features we love:
1) Easy to use interface
2) Employees enter all their own bank information, withholdings, etc.
2) Employees can log in to download their own tax forms, details of previous pay runs, etc. (I don't need to print or distribute these forms or information.)
3) Onpay takes care of all the appropriate taxes, etc.
4) Although I am on a biweekly pay cycle, I can run a payroll whenever I want. (For instance, I can make a separate holiday bonus run)
5) I can easily switch between paper checks or direct deposit if needed
6) It's easy to adjust an employees pay or add other categories of payment
7) Great customer support. Whenever I have had a question or needed assistance, I have had the answer pleasantly and quickly
8) It's a great value and you get what is promised. I don't get any emails asking me to purchase other services or upgrade or other things that I don't need.
9) The transition from our previous payroll service to Onpay was easy and seamless.
When I am out of the country, I have a hard time running payroll. I know this has to do with internet security, but I wish there was a straight-forward way to accommodate this issue.
Raquel A. Secteur: Impression Nombre d'employés: 13-50 employés
24/09/2019
24/09/2019
OnPay has made doing payroll enjoyable. They are quick to answer questions or concerns. They do the filings for multiple states for the same price. They will even do the year end reports like W-2s and W-3s. The ease of use is exceptional.
What I like the most is the employee portal option, as well as the ease of pulling payroll tax reports. It's very easy to make changes as needed to employees profiles.
What I like least is the function to pay Paid time off, or any other benefit, it's not as intuitive to use it. It took me a little while to figure it out.
Utilisateur vérifié Secteur: Services juridiques Nombre d'employés: 2-10 employés
22/07/2019
22/07/2019
I have an employee with two local city withholdings and a school district withholding that I thought I was going to have to manually withhold for---turns out that a few minutes with online chat support is all it took to get Onpay to handle it.
Easy to Use
Great Support
Inexpensive
Handles multiple local withholdings easily
Saves me a lot of time dealing with multiple tax filings
I didn't like that there might be multiple w-2 forms for one person in some cases, but honestly it wasn't a big deal to just add them together for tax prep.
Steve H. Secteur: Restaurants Nombre d'employés: 2-10 employés
30/11/2019
30/11/2019
When I was starting up on OnPay, I had a couple of questions. I used their customer service and received instant help. They've been very easy to work with.
This software is one of the easiest to setup and use. All taxes are handled for me. W-2's are created and mailed. Simple, simple simple. The best part about OnPay is that I don't need to do any paperwork. I just enter the hours and print the checks.
The only con I have is in setting up a new employee. It forces me to use the federal minimum wage if the person is an hourly employee. Because our employees receive tips, we pay less than the minimum wage. That forces me to create another payment option and to make sure I don't accidentally use the default.
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