Workpop is a cloud-based recruiting and applicant tracking solution for small, midsize and large enterprises. It is suitable for various industries including food and beverage, warehousing and distribution, retail, education, hotels, fitness, health, sales and entertainment. Primary features include applicant sourcing, applicant tracking, social recruiting, candidate engagement, candidate management, onboarding and workflow customization.
Workpop has two modules, the Applicant Hiring System and Hiring Essentials. Hiring essentials provides automated screening, ranking, messaging and mobile applications. The applicant tracking system offers a candidate pool along with hiring features. Other features include career sites, team collaboration, data transmission and storage and data recovery. Mobile applications for Android and iOS devices are offered.
Workpop is available through monthly and annual contracts. Support is provided via email and over the phone. Other help options include an online help center and community as well as live chat.
David M. Secteur: Produits alimentaires Nombre d'employés: 13-50 employés
14/07/2017
14/07/2017
The software is easy-to-use and makes it simple to source candidates, decline or favorite applications, set up interviews, and even handle all the onboarding and HR paperwork electronically on Workpop Dash so we don't have to do everything on paper anymore. It's greatly simplified our hiring and HR process and saved us tons of wasted time when dealing with employee turnover.
They also have a transparent and tiered pricing system so that you know what you pay every month and you can always pay more for additional exposure when you need it and without having to post on multiple sites yourself and track applications across platforms. Plus, by having everything go through Workpop, it integrates easily into their HR system and our payroll system.
Finally, they have a mobile app that allows me keep track of my candidates in real-time so that candidates don't have to wait for a quick/simple response like a confirmation.
Their customer support is also top-notch.
The software is still developing so occasionally there are changes to the interface and certain functionality moves around or changes. For the most part, they are good at letting us know about changes ahead of time and the updates are generally to make improvements or add functionality.
The other issue we've noticed is that it is somewhat confusing having multiple hiring managers manage applications. Conversations thread and application updates are not always clear to everyone.
Sarah G. Secteur: Hôtellerie Nombre d'employés: 201-500 employés
04/01/2018
04/01/2018
We have found numerous qualified candidates for both our field staff and office staff. Thanks!
I can contact the candidates using a messenger app that is easy to use, great for scheduling interviews, and there is a great pool of people to choose from.
You have to copy and paste the email address when contacting a candidate, it would be easier if it was a link that set up the email. Also, there is no standard formatting for the phone number and sometimes it is hard to read with all the numbers together.
Réponse : Workpop 08/01/2018
Hi Sarah,
We're glad to hear that you've had a great experience with Workpop and that you've noticed how easy it is to use.
Regarding contacting candidates, there is no need to copy and paste an email address since you can message candidates directly from the platform with one click, and they'll receive the message simultaneously via email, text message and a notification on Workpop. It's a much more effective way of communicating than finding their email address and sending them an email outside of the platform, plus it keeps all the messages and communication in one place.
Hope that helps!
Hailley F. Secteur: Produits alimentaires Nombre d'employés: 13-50 employés
13/07/2017
13/07/2017
Candidates that were only interested in our position, location, and salary range.
I love the interface and how easy it is to sort and review candidates. I also like how you can see the relevant details including current contact information for each applicant. I also like how the salary is specified so that the applicants have that information upfront and don't waste their time.
It seems as though the way the job postings are put into the world is a little secretive. I was never quite sure what we were paying for or what the sparks/features were actually doing. This may have been because I did not handle billing on our account but it really isn't clear.
Réponse : Workpop 13/07/2017
Thanks for your review, Hailley. We're glad to hear that you like how easy it is to use the Workpop platform. Regarding sourcing, we use artificial intelligence to select the ideal combination of job boards for your budget to maximize qualified applications -- based on your job title, industry, geography, and many other relevant signals. Then we monitor and adjust bids for you, using real-time traffic and application data, so you get the best possible return on your sourcing investment. Since things are always changing, you don't always see which job boards your post is on at a given time, but we know we are maximizing your budget to get you the best possible ROI.
Michelle N. Secteur: Supermarchés
10/01/2018
10/01/2018
I get a lot of applications and they are a great fit for the retail industry. With other web based companies we would get plenty of applications, but would either not get phone calls back or they were looking for something different. I feel like we paid for services that were not really tailored to our industry.
I like that it is so very easy to use. It is so nice to have the app on my phone so when I am not working I can reach out to an applicant quickly to confirm my interest and let them know I will be reaching out to them when I get back to work. I feel it keeps me from losing a qualified candidate that is looking for a response.
My only con is that the Web Site works a bit slow. I can not say for sure it is all the web site and not possibly my computer, but it takes a bit for things to load. The app is faster, but for typing purposes I prefer the web site. As I type on the web it takes a bit of time for my words to appear and I am not the fastest typist.
Robert B. Secteur: Santé, bien-être et fitness Nombre d'employés: 13-50 employés
28/06/2017
28/06/2017
Able to find staff.
It is easy to use the software, I am able to track candidates, can easily repost a job posting. Overall the site has a good design.
There is no (or at least I am not aware) secondary access possibility for my manager, and I as an owner does not want to share login IDs.
Réponse : Workpop 30/06/2017
Thanks for your review! We're glad to know that you've had a great experience with the platform.
Actually we have always had the ability for users to collaborate with colleagues by inviting them (using their separate email address) to share access to individual jobs (and applicants for those jobs). And in the next week or two, we are going to be rolling out a more robust location-based permissions system that allows you to grant differing levels of access to your employees at one or more locations. If you have any questions about this, please feel free to reach out to [email protected]
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