En savoir plus sur Donorbox

Donorbox est une solution cloud de collecte de fonds et de gestion des relations qui s'adresse aux organismes à but non lucratif, afin de les aider à gérer leurs activités de collecte de fonds et leurs interactions avec les donateurs. Donorbox permet aux utilisateurs d'intégrer un widget contextuel sur leur site web via des API (Application Programming Interface) intégrées, de répertorier des montants personnalisés préremplis avec des descriptions et d'accepter les dons mensuels récurrents des donateurs. La solution permet aux utilisateurs d'accepter des paiements par carte, Apple Pay, virement bancaire ou PayPal via leur site web ou une page Facebook dédiée. Donorbox crypte les interactions avec les donateurs via des technologies de cryptage SSL (Secure Sockets Layer) et TLS (Transport Layer Security) standard. Les informations de carte de crédit sont cryptées, tokenisées et stockées avec l'organisme de paiement Stripe. La solution offre également aux utilisateurs un indicateur d'objectif de don, tout en prenant en charge plusieurs langues et devises. En outre, Donorbox prend en charge l'intégration à diverses applications tierces telles que Wordpress, Weebly, Squarespace, Salesforce Nonprofit Success Pack, etc. Les services sont proposés sur la base d'un abonnement mensuel comprenant une assistance via FAQ et une base de connaissances en ligne.
Donorbox Logiciel - 1
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Vidéo de Donorbox
Donorbox Logiciel - 1 - aperçu
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Donorbox - Prix

Donorbox est disponible en version gratuite et propose un essai gratuit. La version payante de Donorbox est disponible à partir de 0,00 $US/mois.

À partir de :
0,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Donorbox - Avis

Note globale

4,8
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,6
Simplicité
4,7
Support client
4,8
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Tous les avis sur Donorbox

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240 avis
Tey Mariana
Tey Mariana
  • Secteur d'activité : Musées et institutions
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/05/2023

Donorbox success for our international nonprofit

Avantages

Fair priceGreat customer serviceEasy to useWorks well for our museum based in MexicoGood tracking of donations

Inconvénients

So far, we have not encountered any cons about Donorbox.

Cynthia
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/06/2023

Donorbox Cares

With Donobox, I am able to offer my givers lots of different options. Apple pay was a big thing that other places didn't offer. However, Donorbox rolled that out and solidified our relationship even more!

Avantages

I tried a lot of different software, websites, etc, but I always came back to Donorbox. Their ability to make Churches and Nonprofits a part of their company, and not a money grab is my absolute favorite. I fell in love with Donorbox because of their attention to detail to churches and nonprofits. And the very best thing? Churches and nonprofits are not the same for them. There are specific articles and tools for churches that differ from nonprofits-I know because I've been both. And it's not that products aren't available for one or the other, it's that the way everything is structured for each sector makes it really feel like Donorbox cares about who they serve. We are not customers at Donorbox, we are people, businesses, churches, whatever you are, Donorbox will recognize you as that. You are not a customer in their database, and I can't tell you how much I love that.

Inconvénients

I think understanding Donorbox coming from another software can be difficult. It was for me, but once you learn it, you actually enjoy all the customization and giving options. The fees aren't to bad either. I would say the only con for Donorbox is that it doesn't integrate with a lot of church software that I've looked into. But I don't even know if that's a problem because most church software has its own giving platform, so I can't really say it's a real con or not!

Alternatives envisagées 

Breeze ChMS

Pourquoi choisir Donorbox 

I switched from tithe.ly because I was moving to a Wordpress site. I'm sure tithe.ly could've had some integration, but when I found Donorbox, and it's capabilities, I decided to switch over. Tithe.ly is a well built product, but Donorbox is well crafted. The functionality and ease of use is really why I switched over. I enjoy having different funds, and pop up forms and cute buttons I can put on my pages.

Pourquoi passer à Donorbox

I used to think that having funds on Donorbox was messy. Not until I ran into other software that was overly complicated and or worked way to slow. I found that the funds actually keep everything neat and structured, organized and easy to pull data from. Other software, despite being built for churches didn't work the way Donorbox did, and that was my preference. I think that the church software were good, but I was so used to Donorbox, the flexibilities and capabilites, I decided to stick with Donorbox.
Darren
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
2
Simplicité
5
Support client
3

2,0
Publié le 23/10/2024

Decent and Simple

Avantages

The integration with our website was okay and the donation process is decent.

Inconvénients

Overall functionality is lacking compared to competing solutions.

James
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
5

4,0
Publié le 16/09/2023

Useful Tool, Could Use Some Improvement

Im glad i chose it and we will continue to use it but I hope they will continue to refine the important features. The extremely qualified customer service department is super helpful, and able to operate by email which is important to me as I am hard of hearing.

Avantages

Its very easy to establish and distribute a fundraiser, and the html codes are user friendly even to a novice. The customer support by email is superb.

Inconvénients

Many features are buried in menus, there are not enough customization options, the banking and payment aspect is a bit muddy.

Alternatives envisagées 

PayPal et Meta for Business

Pourquoi choisir Donorbox 

research told us donor box might be better for nonprofits

Pourquoi passer à Donorbox

these others have serious glitches and meta refuses after years and much correspondence to add us to their nonprofit list so we need to go with a company that supports small nonprofits if only through functionality and communication.
Rebekah
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 30/06/2023

Why I Choose DonorBox

DonorBox is great. They have incredible features that high-paying donor management systems do not have. Their staff is excellent and their prices are genuinely affordable (Like FREE). If I want more integrations, I can pay to have them added. I love that I don't have to pay for tools I really don't use.

Avantages

- Links with Stripe- Links with PayPal- Embeds campaigns onto my website- Has track of Donor Moments (Was a major selling point for me)- No Contract

Inconvénients

- It's a little hard to customize the campaign page- Importing Donors requires me to contact the support team

Andrew
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 16/10/2023

Donorbox: the best way to receive online donations

Truly a set it and forget it type of service, after initiall setup, we rarely have to mess with it at all. which frees up my time as the program manager to deal with more issues and not to have to worry about the electronic payments receive. Donorbox is the type of system that just works. We never have errors or issues with the service and we've been happily using it for several years. also it meshes well with most of the bigger CRM type services like salesforce, monkeypod.

Avantages

We love how easy to use donorbox is, once we got it setup it just always runs in the background and is always gathering data, which proves invaluable when we apply for grants, and when we try and expand our program. it allows us to very easily display all of our donation metrics. Also it truly is a set it and forget it type of service. We rarely have to perform any maintenance

Inconvénients

We wish that there was a way to export data and have it easily sync with systems that dont have a built in sync up with donorbox. Luckily most of the services we use have a built in option to link up with our donorbox. But for those that don't it can be a little difficult for someone who isn't very tech saavy to pull that data and import it into other databases

Zina
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 14/09/2023

Highly Recommend!

I really love this app. It is so easy to use, and you can run multiple campaigns simultaneously.

Avantages

Ease of use. Ability to run multiple campaigns at the same time. The ability to fully customize what information you want to collect and donor levels, also that you can put descriptions next to donation levels. For example, if you are fund raiser for a particular item, say a backpack, you cam say $20 - 1 backpack, $40 - 2 backpacks, etc.

Inconvénients

Customer service can only be accessed through email, but they are very good about getting back to you.

Patricia
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
0

4,0
Publié le 06/02/2024

Probably good for big nonprofits - not us

I was happy enough at first. But, like seems to be the trend, the software has become increasingly complicated and expensive. I do not want to pay for lots of bells and whistles I don't use. I am not impressed with shiny new irrelevant features.

Avantages

Donors recognize the name. That is big, especially for my donor base.

Inconvénients

Over the years, the cost has risen and managing Donorbox has become more annoying.

Birungi
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 22/08/2023

Director

It's good with donorbox if have a business

Avantages

I haven't got a business started a business yet I'm specialising with on profit organization.

Inconvénients

I have not started but have a desire to start a saloon

Utilisateur vérifié
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4,0
Publié le 02/09/2023

Useful to receive recurring donations

Mostly positive but not seamless.

Avantages

Donorbox is preferable to other crowdfunding platforms in that it allows for recurring donations. This has been very helpful in sustaining fundraising efforts.

Inconvénients

The user functionality is a little hard to navigate, and fees combined with payment processing still can be quite high.

Erin
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/04/2020

Highly recommend

Avantages

Easy for users to pay and checkout, easy to use on the administrative side. We like the ability to customize each campaign, the donation meters, and the ease of downloading lists of donors. It's been particularly helpful for peer-to-peer fundraising: we set up a campaign for each fundraiser, making it possible to customize each fundraiser's goal, donation increments, colors, thank-you notes, everything. It's been a great addition to our website and one we're happy to recommend.

Inconvénients

No issues or complaints. Easy to use, easy to implement.

Réponse de Donorbox

Hi Erin!

Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us.

If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

Répondu le 23/04/2020
Traci
  • Secteur d'activité : Organisme politique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 31/03/2023

Fast deployment!

Donorbox enabled the organization to quickly accept online donor contributions.

Avantages

The ability to add questions on donor form to capture required donor information for campaign finance reporting, the goal meter, and ease of integrating with website. I used Donorbox once before last year and had some memory of how it worked. I was able to get the organization setup to accept donations online in 2 days. Support staff responding promptly to inquiries by directing me to available resources.

Inconvénients

Adding questions wasn't intuitive, it took trial and error. Also, as the organizations treasurer and not a website developer, deciding on how best to integrate with the organization's website was confusing. I had to get the process up and running very quickly so admit I didn't spend alot of time exploring Donorbox user resources. It would be helpful if there was Donorbox for Dummies for people, like myself, not on social media, not a website developer, and new to fundraising to get the big picture of how various products are integrated and for what purpose. Thank you.

Janet Lee
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/06/2023

Fund Raising

Fund raising process was easy to set up and the support is outstanding!

Avantages

The ease with which to raise funds and the great support!

Inconvénients

So far I've found nothing that could be considered negative.

Evan
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/03/2023

International Non-profit installs Donorbox

Very smooth installation.

Avantages

Versatility of payment options, ability to accommodate multiple currencies

Inconvénients

Compounding of costs with Stripe is a problem.

Kim
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 17/04/2023

Where have you been my entire life working in a non-profit?!

Avantages

Free for non-profits! The ease of set-up. That it connects with other payment platforms with ease.

Inconvénients

That I never heard of it before last week!

Jürgen
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/01/2023

Not in use

I have no experience

Avantages

Was easy to do.Ich have no time to integrate it in my Shop

Inconvénients

Very competent and userdirected a good Software for help a poor man how me.i must live with a poket money from 150€

Ken
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/08/2023

New to Donorbox

Very positive

Avantages

Speed in which customer support handled my request

Inconvénients

Nothing bothers me so far. I will continue to use Donorbox

Judy
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 03/02/2023

Simplify your Donation Process!

Overall, we 've been very pleased with Donorbox. We've used the platform for quite a few years now and it's our primary donation platform.

Avantages

My favorite thing about Donorbox is that our year-end annual contributions statements are sent within minutes and without hassle. What used to take me hours (and sometimes days) is now done with a couple of clicks. And it was ridiculously easy to submit a CSV file to Support and they imported offline donations and donations received through other portals. I could not say enough good about this feature!

Inconvénients

The text donation feature needs work and is pricey. We use a different platform that includes this feature free, which I wish Donorbox would upgrade that piece to include short codes and not as pricey.

Robenson
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 14/02/2023

Fundraising

Avantages

Services to me and other to facilitate our work

Inconvénients

Nothing cause it is very interesting and gives good service

Bobbi
  • Secteur d'activité : Musées et institutions
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 24/02/2023

Easy to use

Avantages

Several campaigns Ease of using reports Ease of updating campaigns Ease of implementation on website

Inconvénients

FeesSome users can't understand if selecting one time donation vs yearly.

Herman
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 12/01/2023

Customer Support

This application made it so simple and quick to get our tiny non-profit up and running and integrated with our website. I would recommend it to anyone.

Avantages

Anytime you use an application for your business, you are bound to run into an issue with the functionality, ease of use, or appearance. To me it is critical that you are provided with support for that application, but not just support for the sake of it. You need quick and meaningful support that will assist you in accomplishing your goals. That is what we get from Donorbox!

Inconvénients

If there were any features missing that we need I will suggest it and they will look at it. The only thing that I didn’t like is that they have evolved and changed the look of the software (just a little) recently and made my navigation of the site a little slower but I guess I would have put the blame on me for not visiting often enough.

Ruth
Ruth
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 30/12/2021

If you are starting a small nonprofit, Donorbox is essential.

Avantages

I find that Donorbox is very easy to use, and has a lot of great features. In fact, they seem to be adding new, very useful features all the time. Like Text to donate and peer-to-peer fundraising. I can't say I have taken advantage of everything, but it is nice to know that these features are there.

Inconvénients

Sometimes they have made changes to the interface and it has taken me a while to see how to do things with the new interface. I think they have done a better job lately of communicating the changes, though.

Davide
  • Secteur d'activité : Presse écrite
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

4,0
Publié le 14/07/2022

Great product, easy and very fairly priced

I’m really satisfied to have a reliable and at the same time easy to operate platform, especially since there are no flat fees but only a variable one on the donations gathered, which is really fair. Mobile friendliness and many payment options make it a really solid choice

Avantages

It’s been very easy to register, set up and deploy a form to gather donations on my website, really a child’s play but at the same time quite configurable, reliable and mobile-friendly

Inconvénients

Not a real con since it’s almost the same as other similar apps, but the embeds load a lot of external JS and CSS that has a little impact on your page speed, albeit small and tweakable to perform even better

Mridul
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 17/04/2022

Save the my information and communication

Donorbox is a faithful fundraising platfom which is most benefited to our NGO

Avantages

Yes esy to excess for received donation and better communication for my project funding support. So I would like like to proper benefitted to our NGO

Inconvénients

I am not a software expert. But I can feel that if this software may be failed to provide facilities then alternative software may be used.

Utilisateur vérifié
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/12/2020

Great product!

Our online donations have increased since using it. I love DonorBox.

Avantages

-Pricing
-Easy to set up donation forms
-Mobile responsive, makes it easy to give
-Apple Pay, Google Pay, PayPal, round up donations
-So many nice features!

Inconvénients

It doesn't integrate with other things that we would like it to, so integrations are a little limited.

Réponse de Donorbox

Thank you so much for your awesome review of Donorbox! We're thrilled that you've enjoyed your experience with us and we appreciate your feedback! If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

Répondu le 14/04/2021

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