Wrike est une plateforme cloud de gestion de projet pour les équipes de plus de 20 personnes, adaptée aux grandes entreprises et aux PME. Elle prend en charge le travail à distance pour diverses équipes. Cette solution est fournie avec des diagrammes de Gantt, des calendriers, une vue de charge de travail pour la gestion des ressources, des tableaux de bord personnalisés et des mises à jour en temps réel. Celle-ci permet de structurer à l'aide de dossiers, de projets et de tâches, ainsi que de l'affectation automatique en fonction de l'état des tâches.
Wrike for Marketers est un produit séparé doté de modèles sur mesure, d'outils de vérification et d'une extension Adobe. Wrike s'intègre à une variété d'outils, notamment Salesforce, Dropbox, Slack et Adobe Creative Cloud, tout en offrant une API (Application Programming Interface) ouverte. Wrike convient aux équipes informatiques de marketing, opérationnelles et créatives de moyenne à grande envergure.
La solution est tarifée par utilisateur et repose sur la base d'un abonnement mensuel.
Sanskriti G. Secteur: Services et technologies de l'information Nombre d'employés: 501-1 000 employés
Overall, we had a positive experience with the application. We deployed wrike at our desk, and able to get optimum results. We were able to manage 250+ employees from a single application. With wrike we were able to track everything including project schedules, working hours, ongoing tasks with detailed reports and analytics with visualizations and work flows. So, I would prefer wrike when it comes to project management, and it has been a great asset for team collaboration and event handling.
Wrike is quick and easy to setup. It has clean interface with variant functionality. Well its initutive with smooth navigation and flexible for team collaboration where users are able to organize the workforce and utilize the resources at work.
With its rock- solid performance at work, I couldn't notice demerits with the app. However, its quite expensive when it comes to pricing. But the features we are getting up with the app purchase is at the top, and can't deny that its way better than other competitive project management tools.
Mike H. Secteur: Gestion de l'enseignement Nombre d'employés: 201-500 employés
This has been a fantastic addition to our Projects Division toolkits, and has been integral in the success of several projects we have run via Wrike. Without this tool we would not have been able to properly organize all of the steps and milestones, and undoubtedly would not have had such success with each project we completed.
We were looking for a full project management suite our PM was focused on a robust tool that met all of the PM standards and requirements. As we reviewed various software suites we found that although many met their needs, they were very difficult to use and understand for non-project oriented staff; this was critical for us many staff are required to interact with the Projects Division as part of their stakeholder and SME roles. We were very happy to see Wrike had a friendly and very usable interface that non-PM focused users could interact with easily.
As an admin level user for myself it is very easy to get 'lost' within Wrike, as I have access to all projects, tasks and PM features. Although note that this isn't a fault of the software but rather how we configured our environment and user access.
Joelle L. Secteur: Logiciels Nombre d'employés: 51-200 employés
We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.
A few things solidified my decision in discontinuing use of the software:
At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.
Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid
I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.
The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)
Utilisateur vérifié Secteur: E-learning Nombre d'employés: 2-10 employés
We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.
Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.
The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.
Austin H. Secteur: Marketing et publicité Nombre d'employés: 10 000+ employés
Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.
Wrike has a modern UI that builds appeal to users.
The tool itself is simple and easy for most to understand.
Wrike doesn’t have a spellcheck tool built-in by default. There’s one available, but each user has to sign-up for beta testing on their own time. It seems very strange that it’s not standard by now.
Wrike sends email notifications when a user is @ mentioned. However, the email takes about 20 minutes before it’s delivered to an inbox. You need to have the program up and running on your desktop if you want to have an immediate notification.
Wrike’s review tool is very basic yet extremely hard to use. Our company gave up on using it all together and rely on another software.