En savoir plus sur BenchmarkONE

BenchmarkONE (formerly Hatchbuck) is a sales and marketing solution designed for small to midsize businesses. The integrated solution offers combined sales automation, marketing automation and email marketing features. BenchmarkONE is a good fit for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients. Contacts can be imported from Outlook, Excel, and LinkedIn, while leads can be captured from the company website, blog or social media sites with a straightforward "drag and drop" form builder. BenchmarkONE offers a robust library with 450 email templates that can be used directly or can be customized using the software's template builder. Users can set up automatic emails to specific groups of contacts and track the progress of campaigns. The software runs on both Mac and PCs, and can be accessed via any device with Internet connectivity, including iPads.
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Vidéo de BenchmarkONE
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BenchmarkONE - Prix

BenchmarkONE est disponible en version gratuite et propose un essai gratuit. La version payante de BenchmarkONE est disponible à partir de 49,00 $US/mois.

À partir de :
49,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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BenchmarkONE - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,2
Simplicité
4,5
Support client
4,6
Kate
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 201-500 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 14/09/2015

Growing business with Hatchbuck for more than a year

No other CRMs compare to Hatchbuck. The functionality and the price don't even come close!

Avantages

Automation via emails, campaigns and tagging, email tracking, notifications when someone opens an email or clicks on a link within the email, automatic social network linking, webpage tracking, deal tracking and the drag and drop builder, which is great for newsletters.

Inconvénients

It's not mobile friendly and you can not CC someone via Hatchbuck.

Trish
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 26/08/2022

Works Well

Customer service was very responsive and helpful.

Avantages

Great segmenting to manage our contacts and do outbound marketing. I was able to tag ppl with multiple stages of the sales process and follow up through email. I used a lot of zaps to connect to other software systems and to pull in texting.

Inconvénients

Does not have an appointment software that I could put on my website. Does not have a texting option.

Alissa
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

3
Publié le 02/06/2017

Good features, poor customer service

Avantages

- Easy to use
- Great user interface
- Robust email tracking and reporting
- Social media integration allows you to put a face with a name

Inconvénients

After being promised excellent customer service, we've received anything but that. There is never an available rep to answer the phone, and it's difficult to get customer support to validate any bugs or errors you are receiving. It takes multiple emails to the support address to get updates on pending issues, if you get a response at all. Our team has had to troubleshoot more issues than we've actually been helped with, and none of our requests and suggestions on improvements have been taken seriously.

Andrew
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 28/03/2019

Slick and Easy to use

bloody great!

Avantages

Tags - total control and segmentation of your contacts

Inconvénients

issues with email templates but that has been fixed now

Anvika
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 06/06/2022

BenchmarkONE has set standards

BenchmarkONE enables me to save the maximum amount of time during prospecting. Through BenchmarkONE we’ve been able to spend our precious time going after authentic leads instead of chasing ghosts. It does a beautiful job by assisting in the automation of email prospecting. Targeted phone calls can be made following up on emails. So, a targeted approach can be used for reaching out to the clients.

Avantages

BenchmarkONE provides the ability to customize your columns according to your requirements. The filters are quite detailed and assist a lot in seeking the perfect information that you want. The interface is quite simple to use. It is a very cost-effective program compared to its competitors. Plenty of time can be saved by not wasting efforts on prospects who are not interested.

Inconvénients

Lately, we have confronted issues relating to bot activity. We are unable to tell if someone clicked on the emails. More features, however, can be added to improve the overall performance of the platform. Also, emails may go to the spam folder if the company is using good spam filters. This needs to be rectified.

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