En savoir plus sur Square Appointments

Square Appointments est une solution cloud de gestion des rendez-vous qui permet aux professionnels de gérer les réservations et les rendez-vous, de générer des leads et d'accepter des paiements. La solution répond aux besoins des commerces de détail de toutes tailles dans divers secteurs de services. Square Appointments permet aux clients de prendre rendez-vous pour un ou plusieurs sites à tout moment. De plus, la solution permet aux clients d'effectuer des paiements anticipés pour les rendez-vous planifiés. Les utilisateurs peuvent consulter leurs calendriers depuis n'importe quel appareil mobile et planifier leur journée en conséquence. La solution envoie des notifications automatisées aux clients pour leur rappeler les rendez-vous à venir, par e-mail ou SMS. De plus, les formateurs peuvent prendre des notes pendant qu'ils s'occupent des clients pour s'y référer ultérieurement. Square Appointments permet aux clients d'effectuer des paiements par carte de crédit. Square Appointments permet aux spécialistes du marketing d'organiser des promotions et de gérer des programmes de fidélité à la fois pour les clients potentiels et existants. La solution s'intègre à Square Point of Sale, QuickBooks et Xero.
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Vidéo de Square Appointments
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Square Appointments - Prix

Square Appointments est disponible en version gratuite et propose un essai gratuit. La version payante de Square Appointments est disponible à partir de 0,00 $US/mois.

À partir de :
0,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

Produits similaires à Square Appointments

Square Appointments - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,2
Simplicité
4,4
Support client
4,3
Akou Kafui
Akou Kafui
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 03/11/2023

Top produit de calendrier

Avantages

C’est un top produit qui permet de travailler avec les entreprises grâce à ses fonctionnalités modernes et facilite pour l’établissement des calendriers .

Inconvénients

Simple et flexible avec une meilleure équipe d’assistance. Je le recommande

Rhonda
Rhonda
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 25/04/2023

Very Useful

There are somethings we have to work around but we were able to make it work for our business.

Avantages

Square schedules appointments, takes payments and keeps track of customers all in one place at no additional charge.

Inconvénients

It took a while to figure out. Start and end time feature on the appointment would be great.When making an edit in the auto text feature, I noticed the customer gets the default message & not what I changed it too, which enables me to not be able to use that feature.

Daja
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 02/04/2020

Square is perfect for small businesses!

I love that I can integrate my google calendar with square. It’s amazing to have your days in one place! Square sends out reminders and confirmations which is amazing. My clients like the text message option. It goes right to their phone and all they have to do is look in their messages to check, no logins and passwords to worry about for them.

Avantages

I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!

Inconvénients

I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.

Utilisateur vérifié
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
5
Support client
3

3
Publié le 10/04/2023

Square has lost its grip on service

Although I was initially a loyal user of Square Appointments and had been using the platform since its launch, I ultimately made the difficult decision to switch to another service due to its limitations. While I appreciated the overall quality of the product, it was frustrating to encounter persistent issues that were not being resolved by the Square team. As a long-term customer who had generated millions of dollars of business for the company, I had hoped for more responsive and effective support from the software provider. Despite my loyalty, the unaddressed problems and limitations ultimately led me to explore other options.

Avantages

I can tell you that Square Appointments is a user-friendly platform that allows businesses to manage their appointments and bookings efficiently. It offers features such as online scheduling, automated reminders, and customer management, making it easy for businesses to streamline their operations and improve their customer experience. Its mobile app also provides convenience and flexibility for businesses on-the-go.

Inconvénients

The limitations of Square Appointments were a major source of frustration for me. One of the most significant issues was the inability to collect credit card information via text to secure bookings, which created extra work for both me and my customers. Additionally, the "create appointment" option was not always available, which caused inconsistencies in the booking process. The double consent requirement was another significant drawback, as it prevented me from reaching out to customers directly through the messaging feature. Instead, customers had to initiate communication, which could be inconvenient and time-consuming. Despite reporting these issues multiple times, they were not addressed, ultimately leading me to switch to another platform. One of the most significant downsides of this switch was losing the ability to send messages to my customers directly through the app, which meant that I had to use alternative methods such as phone calls or SMS. This was particularly challenging as I did not want my employees to use their personal cell numbers to contact customers.

Alternatives envisagées 

PayPal

Pourquoi passer à Square Appointments

Back in time, square had a device where one can charge the customer on the smartphone.
Jennifer
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
2

5
Publié le 25/10/2019

So Easy To Use, Business Generating

Square Appointments has been fantastic for driving business to my private practice, as many people do not want to make a call or send an email to get started in therapy, but would prefer to just book an appointment. Also, it saves me time and energy with scheduling clients because we do not have to go back and forth discussing availability - they can just look at the calendar through the booking widget and book their own appointment.

Avantages

I love that it enables my clients to easily make appointments online and sends them automated reminders, that I don't have to be involved in sending.

Inconvénients

If you encounter a problem it can be very difficult to find the contact number for customer service through the square site.

Alternatives envisagées 

SimplePractice

Pourquoi passer à Square Appointments

I actually just ultimately switched from Square appointments to simple practice, even though I had a fantastic experience with Square Appointments - because I had trouble with Square Point of Sale and the additional capabilities with Simple Practice were very helpful and desirable. If I had not had issues with Square POS I likely would not have switched. I would still recommend Square Appointments to other small businesses.

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