En savoir plus sur UKG Pro

UKG Pro is a powerful, global HCM solution. Transform your business with a truly connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent, to service delivery, to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results. Built from a merger that created one of the largest global cloud companies, UKG (Ultimate Kronos Group) is a leading provider of HCM, payroll, HR service delivery, and workforce management solutions that help organizations drive better business outcomes, improve HR effectiveness, and make work a more connected experience for everyone. At UKG, our purpose is people. Our love for all things HR and workforce management is matched only by our people-centered culture. Together, we’re committed to inspiring workforces and businesses around the world, helping to pave the way forward for our people, customers, and industry.
What is UKG Pro?

UKG Pro (formerly UltiPro) is a cloud-based human capital management suite built to streamline people management processes by combining HR, payroll, and talent management.


How do you use UKG Pro?

UKG Pro’s online portal includes a recruiting gateway where users manage candidate information, initiate background screenings, and track status updates. Users can access tools for managing payroll, benefits, goals, performance reviews, scheduling, and more. A Connector Hub is used to build complex integrations for UKG Pro and other systems.


Who uses UKG Pro?

UKG Pro is used by payroll teams, hiring managers, HR directors, CFOs, and other leaders in midsize to large global organizations.


How much does UKG Pro cost?

Pricing details for UKG Pro are not shared publicly. Please contact UKG for information on starting price and available plans or tiers.


Does UKG Pro have an app?

Yes, the UKG Pro mobile app (for iOS and Android) allows employees to access pay details, schedules, upcoming events, plus other HR and company information.


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Vidéo de UKG Pro
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UKG Pro - Prix

UKG Pro n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non

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UKG Pro - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
4,1
Simplicité
4,1
Support client
3,9
Chelsea
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
1

4
Publié le 06/06/2022

Over promise and under deliver

I expected better customer service, less limitation and a more seamless transition. We sent the employee demographic report to UKG and they left off multiple employees, messed up the ID#'s and etc. So be sure to double check their uploads.

Their staff is either not properly trained or understaff based on the service we received from them. Note that once you've launched your module, you only have 30 days with your consultant before they ghost you. Once that time period lapses, you have to put in tickets to get any issue resolved. Even issues that were caused during the implementation by the consultant, they will not fix it.

Avantages

Great sales team. Some modules were easier to launch than others. Nice people. Definitely a software that is in demand so they have plenty of clients.

Inconvénients

As titled, probably the worst implementation I've ever rolled out. I've launched at least 3 different vendors in my career and never have I experienced such terrible customer service. Definitely not apart of UKG's goal. Wait time was obnoxiously long. We were told in [SENSITIVE CONTENT] that we could launch our Benefits module by [SENSITIVE CONTENT] We're in [SENITIVE CONTENT]and we've not launched all of our benefits module. Expect to add on 2-4 weeks to any wait time you have. Prepare to have multiple members on the employers side to help launch because you will have different UKG Consultants, Lead Integration, Account managers and etc. The initial calls you have with the consultants for the modules are a waste of time. They call just to introduce themselves and tell you how long the process is and then they schedule additional calls for implementation. I rather just skip to the implementation since you can also do the introduction during that call.

You do not get fully trained on every module, they expect you to watch trainings or go to their UKG Community and see how other clients solve their questions/problems. So if you have a small team, steer clear from choosing UKG.

Mobile app is very limited. This is also the ONLY way an employee can upload a photo. You cannot upload photos via the web, unless an Admin or HR uploads every employees photo. Mobile app is super archaic. The Time keeping system is in a different app called UKG READY but everything HR data is in the UKG Pro app.

Alternatives envisagées 

Workday HCM

Pourquoi choisir UKG Pro 

Over promised on many things so we switched only to find out there were some limitations. We also switched because it made better sense for the Finance team.

Logiciel antérieur 

BambooHR, Paylocity et OnePoint HCM
Jeannette
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 08/09/2021

AAA Human Resources Review of UKG Pro

I am very happy with this product. We have added several additional UKG modules to the core system and they all work well together.

Avantages

The SSO feature, all the modules and the core system work around single sign on. So no multiple signing in.

Inconvénients

The benefit side of the system needs more work. We do not have Benefit Prime. We are using what was provided in the core system.

Alternatives envisagées 

Dayforce HCM, ADP Workforce Now et Workday HCM

Pourquoi choisir UKG Pro 

Wanted to get away from the cost of installing and maintaining a system.

Logiciel antérieur 

Oracle PeopleSoft

Pourquoi passer à UKG Pro

The SAAS environment. We did not want to have to install upgrades and maintain the system. Also it had the features we were looking for at a more affordable price.
Emily
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 19/08/2020

Great HR Software from a Forward Thinking Company

We have realized some streamlined payroll business practices, and within Onboarding as well. The overall experience with this software and company have been very good, with some room for improvement. But there is no business out there without room for improvement :).

Avantages

The level of customization and the ability to create our own fields is highly valued. This is also an easy system to train new Admins on, and has a crisp and clean appearance.

Inconvénients

There are some improvements needed within UltiPro, especially in Time Management. There are things that we would like improved, but the nice thing about Ultimate Software is you can submit an Idea for an improvement and vote on other ideas. Ultimate takes these Ideas seriously, and rolls out improvements quarterly.

Alternatives envisagées 

UKG Ready, ADP Workforce Now et Paylocity

Pourquoi choisir UKG Pro 

Paycor lacked the ability to customize the system to fit our needs. Their payroll process was cumbersome and lengthy, and we had several tax issues with payroll as well. Reporting & Analytics were very slim. Paycor is a great system for smaller companies, but we had to move on once we were well over 100 employees.

Logiciel antérieur 

Paycor
Megan
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 26/05/2020

If you need a new HRIS system, UltiPro should be on your list!

We have been really happy with our experience with UltiPro. We are going on 3 years now and still are improving our processes as they continue to upgrade and make good improvements to their software. We appreciate working with our salesman, [SENSITIVE CONTENT HIDDEN] still even though he doesn't need to be part of the team he still stays in contact! The system is easy to use for all levels at the company and are pleased with the products they offer.

Avantages

There are a few good things I like about UltiPro. I like their reporting system and having a wide-range of reports available by a click and no need to recreate a new report. They also offer reports you never thought you would use, but after using it is a great tool and resource to have! The online customer success portal is a nice feature to help you find the answer you are looking for, but also having an option to create a case and have a representative look into your question and contact you via phone or email to resolve.

The app is getting better and better and our employees utilize the app the most to have their information at their fingertips.

It is difficult to break something in the software, but they offer a "sandbox" where you can test out the system or different products to test it out. They also offer a lot of workflow processes to where you set up the approvals for each item or activity that is changed on an employee profile or can set it up with no approvals and changes automatically.

Inconvénients

We are not big fans of the Learning Management Module they offer with their system. It is a 3rd party site and doesn't incorporate well with the Core side of the system. However it does work and is an option to stay within the UltiPro system. Just takes a little adjustment to get used to and work with other parties to import content.

Alternatives envisagées 

ADP Workforce Now

Pourquoi choisir UKG Pro 

Old system we were using and needed something with more features, accessibility and ease of use.

Logiciel antérieur 

Sage CRM

Pourquoi passer à UKG Pro

Had all the bells and whistles we were looking for, all products in one that we needed and a good customer sales experience.
Lee
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/02/2020

Review of UltiPro HRIS

UltiPro allowed us to eliminated many tedious and time-consuming processes, streamlining them that improved efficiency - Applicant Tracking, Onboarding, and Performance Management processes have all been greatly enhanced.

Avantages

The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding!

Inconvénients

Not having the ability to have multiple company codes assigned to an employee who may be paid different rates in different company codes, but it does not impact a lot of employees and there is a work-around.

Alternatives envisagées 

Dayforce HCM, Paycom, Paylocity et Paycor

Pourquoi choisir UKG Pro 

With ADP, the system was not integrated requiring us to enter duplicate information, and only provided payroll services - was not a true HRIS, and was more expensive than what UltiPro provides.

Logiciel antérieur 

Dayforce HCM, Paycom, Paylocity et Paycor

Pourquoi passer à UKG Pro

UltiPro provided the best product to meet our specific needs and overall best value; in addition, customer service and training are far superior to what other vendors were offering.

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