--- description: Avis sur HoneyBook : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HoneyBook | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de création de formulaires](/directory/4464/form-builder/software) > [HoneyBook](/software/365179/honeybook) # HoneyBook Canonical: https://www.softwareadvice.fr/software/365179/honeybook Page : 1/29\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/365179/honeybook?page=2) > HoneyBook est une solution cloud de CRM (Customer Relationship Management), conçue pour les petites entreprises. La solution aide les utilisateurs à gérer les processus métiers, de la demande à la facturation. HoneyBook permet aux utilisateurs de gérer des projets, de réserver des clients, de signer des contrats en ligne, d'envoyer des factures et de gérer les paiements. HoneyBook propose des fonctionnalités de gestion de tâches qui permettent aux utilisateurs de visualiser et de suivre diverses étapes d'un projet. Les utilisateurs peuvent stocker leurs factures, contrats et autres documents au sein d'une même plateforme. Ils peuvent également répondre aux clients avec des demandes de rendez-vous et des suivis automatisés via des modèles et notifications personnalisés. En outre, des rappels de paiement automatisés peuvent être envoyés et des rappels de tâches peuvent être créés en fonction des projets. HoneyBook s'intègre à des outils tels que QuickBooks, Calendly, Zapier, Gmail et Google Agenda. HoneyBook fournit ses services sur la base d'un abonnement mensuel. La solution propose une application mobile pour les utilisateurs d'Android et d'iOS. L'assistance est assurée par e-mail, via un centre d'aide en ligne, un forum communautaire et par téléphone. > > Conclusion : 691 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 691 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: HoneyBook - **Pays**: Cedar Hill,, É.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **Prix à partir de**: 36,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Accès mobile - Achats et réceptions - Alertes/Notifications - Analyse prédictive - Application mobile - Authentification - Automatisation des formulaires - Automatisation des processus métiers - Base de données de clients - Base de données de contacts - Bibliothèque de contenu - CRM - Calcul des taxes - Collaboration en équipe - Communication multicanal - Comptabilité - Comptabilité clients - Comptabilité fournisseurs - Comptes clients ## Intégrations (81 au total) - AWeber - ActiveCampaign - Acuity Scheduling - Agile CRM - Airtable - Asana - Avaza - Basecamp - BenchmarkONE - Calendly - Canva - Chatfuel - ClickFunnels - ClickUp - CoSchedule Marketing Suite ... et 66 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de création de formulaires](https://www.softwareadvice.fr/directory/4464/form-builder/software) ## Catégories connexes - [Logiciels de création de formulaires](https://www.softwareadvice.fr/directory/4464/form-builder/software) - [Logiciels d'appel d'offres](https://www.softwareadvice.fr/directory/4252/proposal-management/software) - [Logiciels de CRM pour ONG](https://www.softwareadvice.fr/directory/4788/nonprofit-crm-software/software) - [Logiciels d'onboarding client](https://www.softwareadvice.fr/directory/4483/client-onboarding/software) - [Logiciels de création de documents](https://www.softwareadvice.fr/directory/4300/document-generation/software) ## Logiciels similaires 1. 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The real value for money comes from its automated pipelines the user can create to send out invoices for a money transfer request, making payment processing easier and painless. > > **Inconvénients**: HoneyBook is straight forward in that the software performs what the user needs it to do from start to finish. I don’t have anything negative to say about HoneyBook since creating pipelines has been an easygoing process. The customer support experience for me comes from every easy to use guide that teach the user unique ways the software works. > > I’ve had a streamlined experience using HoneyBook from reaching out to prospective contacts to getting an invoice processed. Contact management makes future projects easier to get through as well. Great to use a software that does everything you need for a singular project pipeline. ----- ### "Good Tool for the Value" — 5.0/5 > **Utilisateur vérifié** | *9 février 2026* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: I love the ability to create templates and recurring invoices with the Honeybook configuration and implementation tools. > > **Inconvénients**: I do not love the UI \[User Interface\] of Honeybook. It seems a bit dated and is not intuitively laid out. > > I have been a user of Honeybook for 4.5 years. I use it for recurring invoices, contracts, and customer management. It needs some improvements but overall it's a good tool for the money. ----- ### "Aide à gérer facilement les clients" — 4.0/5 > **Alix-marie** | *13 avril 2026* | Divertissement | Taux de recommandation : 5.0/10 > > **Avantages**: Excellent service client. Amélioration constante et ajouts constants. Personnalisation et organisation des clients faciles. > > **Inconvénients**: J'aimerais vraiment qu'il existe un moyen de mapper les réponses aux questionnaires aux cellules de Google Sheets. Je le fais actuellement manuellement. J'ai payé 500 $ à quelqu'un sur Fiver pour créer un script Python, mais il ne fonctionne plus, alors j'ai abandonné. Cela me prend beaucoup de temps de le faire manuellement pour tous mes clients. > > Dans l’ensemble, la navigation est très facile, la présentation est agréable et les clients peuvent l’utiliser facilement. ----- ### "FRUSTRATED WITH CUSTOMER SRVICE EXPERIANCE" — 1.0/5 > **Jodi** | *19 juin 2026* | Design | Taux de recommandation : 1.0/10 > > **Avantages**: HoneyBook has a lot of helpful tools for service-based businesses, and I do appreciate that it gives business owners one place to manage inquiries, scheduling, invoices, payments, and client communication. As an interior designer, having a system that can help organize the client journey is important, and I can see the value in having forms, scheduling, payment processing, and automated emails connected in one platform. That said, I do think there are some areas where HoneyBook could improve, especially when it comes to customizing the client-facing experience. > > **Inconvénients**: I am extremely disappointed with my experience using HoneyBook, especially as a business owner who relies on a clean, professional client experience. I use HoneyBook to manage client inquiries, scheduling, payments, invoices, and consultation workflows. The issue I am running into is that the client flow is confusing, repetitive, and not nearly as customizable as it needs to be for a professional service-based business. After a client completes a form, schedules a consultation, and pays, they are shown a thank-you screen, receive a payment receipt, and then receive a separate scheduled session email. The problem is that the same information is being repeated in multiple places, and some of the instructions do not even make sense depending on where they appear. For example, the thank-you screen after payment was showing instructions that only made sense in the scheduled session email. It referenced clicking an underlined project name above, but that underlined project name did not appear on the thank-you screen. That creates confusion for the client immediately after they have paid. The scheduled session email also includes a “File” button/link that I was told cannot be removed or renamed. When clicked, it takes the client back into an area with scheduling, payment, and receipt information they have already completed or received. From the client’s perspective, this feels redundant and confusing instead of polished and streamlined. As an interior designer and business owner, I need my client experience to feel elevated, clear, and intentional. I should be able to control what my clients see after they book and pay, what the automated emails say, and where buttons or links take them. If a button cannot be removed or renamed, there should at least be a way to control the destination so it serves a useful purpose, such as taking the client directly to their project portal or upload area. The support experience has also been frustrating. I spent a significant amount of time explaining the same issue in detail, sharing screenshots, and trying to get direct answers about which settings, templates, smart file sections, or automation steps control the thank-you screen, scheduled session email, and file button. Instead of being able to quickly schedule a live support call and show the issue in real time, I had to type everything out in chat and wait between responses. For a platform that serves busy business owners, this is incredibly inefficient. HoneyBook has useful features, but the lack of control over important client-facing details and the difficulty getting fast, specific support answers makes the platform frustrating to use. When clients are paying, scheduling, and receiving automated communication, the process should feel clean and professional — not repetitive, confusing, or limited by features that cannot be customized. I hope HoneyBook improves the ability to customize client-facing booking/payment screens, automated emails, and required buttons or links. Business owners need more control over the client journey, especially when we are paying for a platform that is supposed to simplify and elevate our workflow. ----- ### "HoneyBook is Sweet\!" — 5.0/5 > **Mai** | *6 août 2026* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: HoneyBook is SO user friendly and I use it for both my jobs in the hospitality industry. The customizable templates, including proposals, contracts and invoicing makes it perfect for my diverse clientele\! > > **Inconvénients**: NO cons\! I am a true believer\! It has become a game changer for me and my small team\! We have fully adopted and onboarded our team to HoneyBook\! > > I first used HoneyBook for my small Airbnb and short term rental business. I now use it for my entire portfolio of clients and business ventures, including my live events and band booking and management. ----- Page : 1/29\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/365179/honeybook?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/365179/honeybook) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées