En savoir plus sur Arlo for Training Providers

Arlo est une plateforme de formation et de gestion d'événements basée sur le cloud, conçue pour aider les utilisateurs à promouvoir, vendre et dispenser des cours et organiser des événements. Elle aide les utilisateurs à automatiser les processus manuels en assurant la planification, des communications automatiques, le reporting personnalisé, les paiements et la facturation. Ceux-ci peuvent maintenir les dossiers des clients à jour dans le module de CRM (Customer Relationship Management) d'Arlo. Les cours et les événements sont gérés au sein de la plateforme Arlo et l'inscription en ligne peut être configurée avec des formulaires d'inscription personnalisables. Les informations sur les cours et les événements saisies ou modifiées sur la plateforme sont affichées sur les sites web des utilisateurs grâce à l'intégration de site web d'Arlo. Cette solution s'intègre à d'autres logiciels pour compléter les fonctionnalités déjà incluses. L'intégration d'Arlo à Moodle LMS permet aux utilisateurs de gérer l'apprentissage en présentiel, en ligne, autonome et mixte. Ils peuvent donc inclure des questionnaires, des objets SCORM, des forums, des vidéos et d'autres activités en ligne au sein de la formation. Grâce à Arlo, les utilisateurs disposent d'une visibilité et d'un reporting sur leurs inscrits dans un emplacement centralisé. Des tarifs d'abonnement mensuel et annuel sont disponibles.
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Vidéo de Arlo for Training Providers
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Arlo for Training Providers - Prix

Arlo for Training Providers n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Arlo for Training Providers est disponible à partir de 89,00 $US/mois.

À partir de :
89,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Arlo for Training Providers - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,4
Simplicité
4,6
Support client
4,7
Vivian
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 29/08/2019

Great value for money & a versatile tool

Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems.

Avantages

I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

Inconvénients

For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

Karen
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
2
Support client
4

4
Publié le 07/07/2020

Has the potential to be great, but useability issues get in the way

Arlo is a very powerful platform, if you have a lot of time and personnel dedicated to managing it. They are really nice people, and provide great support. Unfortunately, it was just too complicated and time consuming for us to use and lacked some really basic useability features we expected from class registration software.

Avantages

Arlo has a ton a great features for event management and registration. Really liked the back-end planning features for administering venue & catering details and instructor notifications. And the front-end class listing & registration page looked really slick. And their customer support is really great, both online and in person. For a company with a lot of time to dedicate to learning the system and administering it on a daily basis, it is a very powerful platform.

Inconvénients

Arlo is very time consuming to get set up and to administer. There are so many steps required for just basic things like adding a new class, and so many options to click through that it is very unweildy. And it is missing some really basic functions, like sending a notification to the administrator if someone cancels their registration, or allowing customization of the event email notifications that get sent out. And when we first signed up for the platform, we were promised that the ability to charge deposits for a class (which is very important for us) was under development and would be available very soon, but a year and a half later that feature was still nowhere to be found. After months of trying to make Arlo work for us, we finally had to switch to a different platform.

Alternatives envisagées 

Regpack

Pourquoi choisir Arlo for Training Providers 

We were looking for a more complete event management system instead of just a registration system.

Logiciel antérieur 

RegFox

Réponse de Arlo

We appreciate the review and are sorry to hear Arlo didn't turn out to be the right system for you.

As you mentioned, Arlo is a very powerful platform that's built to manage all the moving parts of a training operation, but does take some getting used to. That's why each of our customers gets a dedicated success manager and 1-on-1 training to make sure you're confident with the system before you go live.

Capturing partial payments, such as a deposit at checkout, was released a few months ago. We're sorry we didn't get this out in time for you.

Customizing the automated email to match your branding is also something that we have just released. We're now working on giving you more control over the contents of these emails.

Again we appreciate your feedback and are sorry to see you go. We wish you and your training business well.

Répondu le 06/08/2020
Utilisateur vérifié
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
2

2
Publié le 25/08/2022

worst decision I ever made

Technical implementation is handled from Australia/New Zealand, and they refuse to meet at a time convenient for US. Total waterfall implementation with many (missed) handoffs of info, and back-and-forth about fixing issues. Once implemented, we found it to be very clunky, rarely works, and doesn't integrated easily with other tools even through zapier. Total garbage. We are now 18 months in and will be switching away from this horrible decision as soon as possible.

Avantages

I liked the promise of integration and ease of use... but it was a lie.

Inconvénients

We paid nearly $10,000 and implementation took nearly 9 months! Once implemented, they hardcoded the text to be a font that didn't match our site, and refused to change it. Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.

Helen
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/06/2022

Arlo for Training Providers for a School-Based Community Education Enterprise

We have found Arlo relatively easy to implement and in the 11 years I have been using it, new features have been added to improve functionality. Also, we constantly find new ways of using existing features to support improved business operations. We find the Arlo Support Team fantastic to deal with.

Avantages

Highly customisable and there is nearly always a workaround if functionality doesn't match our business needs. The development team is responsive and engage with users and administrators to assess future development direction. Their tools for capturing user feedback and rating the popularity of potential developments are excellent. Their help systems are comprehensive, current, and easy-to-use.

Inconvénients

Our enterprise offers mostly multi-session courses (often with as many as 40 face-to-face classes for a single course). Students on these classes sometimes move between different courses during the term. We have not been able to capture these movements and changes in student status as accurately as we like within Arlo, so these scenarios are supported by a paper-based system.

Allison
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 11/09/2019

Arlo Review

Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date. Arlo has become the staple and all encompassing resource for our course management.

Avantages

One of the biggest positives when it comes to the Arlo software is the automated features. Our office used to spend a lot of extra time communicating small details and follow through just to make sure information was shared with our registrants at the proper moments. Thankfully with things like a wait list with a programmed process we do not have to keep track of those details manually.

Inconvénients

Perhaps it's just a beginning phase, and not even a negative "least" explanation but my least favorite aspect about Arlo is in regards to all of the features we have yet to utilize and set up. It provides excitement but when the start up is in the process and even a few months later, we are still constantly figure out new (awesome) things to implement.

Réponse de Arlo

Thanks for the fantastic review, Allie! It's great to hear that Arlo's automated features save your team so much time and that your presenters enjoy the ability to view their upcoming courses via the mobile app. Do reach out if there is anything we can do to help.

Répondu le 13/12/2019

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