En savoir plus sur Oktopost

Oktopost permet aux spécialistes du marketing B2B d'amplifier la présence de leurs marques sur les réseaux sociaux et de mesurer l'impact réel des réseaux sociaux sur l'entreprise. Les solutions de gestion des réseaux sociaux, d'écoute sociale et de défense des droits des employés d'Oktopost sont conçues pour le secteur B2B. Elles permettent aux spécialistes du marketing de dialoguer avec les clients et les prospects sur les réseaux sociaux, d'obtenir des informations exploitables et de prouver le retour sur investissement. S'intégrant nativement à toutes les principales plateformes de marketing automation et de CRM (Customer Relationship Management), notamment Salesforce, Marketo, Eloqua, HubSpot et Microsoft Dynamics 365, Oktopost aide à tirer parti des données des réseaux sociaux pour améliorer l'expérience client et stimuler la croissance des revenus. Oktopost est également doté d'un tableau intégré de défense des employés, qui permet au professionnels du marketing de partager du contenu des réseaux sociaux dans toute l'entreprise sans encourir aucun cout. Lorsque les employés partagent un contenu sur les réseaux sociaux, cela est automatiquement suivi et mesuré. Ainsi, tout comme les canaux de marketing conventionnels, le retour sur investissement peut également être établi pour tous les programmes de défense.
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Vidéo de Oktopost
Oktopost Logiciel - 1 - aperçu
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Oktopost - Prix

Oktopost n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non

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Oktopost - Avis

Note globale

4,5
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,2
Simplicité
4,5
Support client
4,6
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Tous les avis sur Oktopost

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104 avis
Silviu
Silviu
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 09/01/2024

Great and easy to use platform but features need to be added

Overall easy to use, great support but I haven't found the platform to solve all our social media issues yet. That being said, it's still among the top to consider. A lot more training and practical example of how to leverage the auto sync feature with Marketo would help a lot.

Avantages

Easy to set up and manage. Few bugs during the 1+ year use. Good functionality list and only platform which auto syncs with Marketo.

Inconvénients

Bugs were not communicated and we had to find out the hard way, but there were few of them. The sync with Marketo is great but the built in reporting doesn't capture the lead situation correctly.

Alternatives envisagées 

Sprout Social et Hootsuite

Pourquoi choisir Oktopost 

Auto sync feature with Marketo needed to improve attribution to organic social activity.

Logiciel antérieur 

Hootsuite

Pourquoi passer à Oktopost

Key features that the other products didn't have

Réponse de Oktopost

Thanks for your feedback, Silviu. We're glad you find our platform easy to use and that Oktopost and Marketo work well together for you. We're committed to continuing to improve our service. If you need any assistance, feel free to contact us anytime.

Répondu le 10/01/2024
Mathan
Mathan
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 29/12/2022

A great decision

We were paying a lot for what was essentially a social inbox tool with bad publishing and a disappearing account support team. We wanted a more complete social suite that integrated with our MarTech tools and got the added bonus of social advocacy. We have had a fantastic support and account experience, building good relationships with the Oktopost team and having direct product feedback listened to and added to the platform.

Avantages

Our team were impressed by the easy UI and being quick to learn and transition. Social advocacy was a great decision to invest in and add to our social strategy. SocialBI is really powerful and can be tailored to preferences and the standard experiences of publishing content and managing an inbox are really strong.

Inconvénients

I'd have like to be able to assign individual comments within a post thread to different team members, but other than that, where there were other ideas, the Oktopost team listened and implemented feature updates directly based on my feedback.

Alternatives envisagées 

Sprout

Pourquoi choisir Oktopost 

We were paying a lot for what was essentially a social inbox tool with bad publishing and a disappearing account support team.

Pourquoi passer à Oktopost

MarTech integration - Marketo and CRM, plus overall easy UI and social advocacy option
Shlomit
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

3,0
Publié le 20/02/2023

Oktopost sometimes is supper cool : )

Avantages

Advocacy in general and the possibility of AI in particular - supper cool, supper smart !

Inconvénients

The report is not 100% accurate.Some of the option wich are available via Native Posting is not available via OKT such as the post image in not clickable

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 02/11/2023

Easy to use, perfect for mid-size business social media management

I rarely have any issues when using Oktopost ans don’t have any real complaints. It’s an easy to use tool, and there are periodic updates to the platform to keep it fresh and relevant.I have used other social scheduling/management tools in previous jobs and Oktpost is by far my favourite.

Avantages

Oktopost is really user-friendly and easy to get to grips with. But its simplicity doesn’t limit its capabilities. The new AI post suggestion is an excellent new feature to help write and rephrase posts in different tones of voice.The layout is really clear, with the calendar view and colour-coded campaign labels making it easy to plan and see scheduled posts. Our account managers are friendly and supportive and pro-actively check in with us. We have explored using the employee social advocacy option with them, but it’s not the right fit for our business at the moment.

Inconvénients

The integration with X could be improved. There is still a character limit of 280, which is frustrating as this is not the case when posting directly through X.It’s also hard to post PDFs on LinkedIn so that they are embedded in the post.

Elodie
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 31/08/2023

One of the best Social Media management tool for B2B marketers

Avantages

Thanks to Oktopost, we can target all our posts on Linkedin since we find the same targeting features by geography, language, etc. We can also follow the conversions and know who interact with our publication without using third-party tools. It's a real plus!

Inconvénients

Oktopost is such a complete tool that it may look difficult to use it at first sight.

Réponse de Oktopost

Hi Elodie, thank you for writing a review and choosing Oktopost to be a partner in your success! We're so glad to hear about the value our platform is bringing to your organization. Please know that our team is always here to support you and your goals– when you win, we win!

Répondu le 15/11/2023
Sofia
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 27/11/2023

Good tool for social media management and advocacy

Avantages

The team at Oktopost is really helpful! I especially love the advocacy features that allow us to empower our team to promote our content and gamify their experience.

Inconvénients

The social listening tools and analytics are not as great as other SMM tools might have.

Réponse de Oktopost

Hi Sofia- wow, your feedback just made our day! We're thrilled to hear that you love the support from team Oktopost and that the advocacy solution is adding that extra boost to your team's content game. It's fantastic to know that we're helping you not just work but have some fun with friendly competition too!
We're sorry to hear your thoughts on Social Listening and Analytics. Our goal is to make Oktopost your go-to social media powerhouse, and we're constantly working on updates to make it even more robust. We take pride in our Analytics, especially because they are a huge reason why our customers love using Oktopost and have purchased Oktopost in the first place. We're always here for a chat, so if you ever want to share more insights or suggestions on how we can improve, feel free to reach out. Your thoughts are like gold to us, and we're all ears for making your Oktopost experience even more amazing. Thanks a bunch for being a rockstar Oktopost user!

Répondu le 05/12/2023
Jose
Jose
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
5

4,0
Publié le 12/07/2023

The leading tool for success

This platform transformed my approach to my business. What I appreciate the most is data and its ability to make my social media strategies scalable.

Avantages

What I liked the most about this platform is its comprehensive approach to social engagement. It has an ability to manage and optimize my social media strategies in a scalable and measurable way. It has been a real advantage for my business.

Inconvénients

I am very satisfied with the platform and its features. If I had to mention one thing that has disappointed me, it would be the lack of a post scheduling feature.

Bodounrin Joël
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 08/10/2023

C’est bon

It's a good software for my company and me because it benefits us in social media management

Avantages

This software is a real advantage for my company. What I liked about this software is its imminence of social commitment. It has the ability to manage and optimise my social media strategies in a modifying and measurable way.

Inconvénients

I can't share my individual comments with different members of my team in a discussion.

Niki
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/04/2023

Oktopost Review by SUSE's Global Social Media Manager

Avantages

I love that Oktopost is one tool that provides Social Media management tools, monitoring tools as well as employee advocacy board. The scheduling tools are great and I love the new AI feature which helps us diversify our content with one click of a button. The AI feature is also great for our employees as it fixes one of the main challenges we had with the board - everyone having the exact same content. While in terms of tools Oktopost is amazing, the thing I like the most is the Oktopost team. [sensitive content hidden], is extremely helpful, always there for us, and responds to our inquiries very quickly. [sensitive content hidden] always follows up and makes sure we are aware of all new tools as soon as they are released to help us be ahead of the curve.

Inconvénients

The only thing that I've experienced challenges with is the Inbox email notifications - we have a number of linked social profiles managed by different people and Oktopost doesn't allow us to filter the email notifications for new conversations in the Inbox.

Ronald Abilmar
Ronald Abilmar
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/08/2023

The essential tool to boost the success of my social media marketing strategies.

I love the analytics and tracking feature of this platform, it has given me valuable insight into the performance of my posts.

Avantages

With their easy-to-use platform, I can schedule and plan my posts well in advance, which has been a huge advantage in saving time and maintaining an active presence on my social channels.

Inconvénients

It would be very beneficial to have more flexibility to create customized reports tailored to my goals and needs.

Maja
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 09/11/2023

Keep on rocking, Oktopost :)

Avantages

It's user friendly, it's fast, I like all the features.

Inconvénients

I don't like that I can't upload more than one photo at once.

Réponse de Oktopost

Hi Maja, we're so happy to hear that you are enjoying using Oktopost! When you need to upload photos in bulk, you can utilize the file upload feature within the Media Library for multiple uploads at once. If there's anything we can do to support you, never hesitate to ask. Team Oktopost is always here for you!

Répondu le 13/11/2023
Virginette
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 22/12/2022

The best tool in the biz - with a team that's willing to listen and innovate

Great customer service and partnership with product/eng and my reps. There's a willingness to work with our needs, through collaboration and product innovation.

Avantages

The ability to see social's contribution to the marketing funnel, from click to conversion. Having advocacy baked in, instead of having to buy another tool. With advocacy baked in, you have a much more holistic picture of how social is contributing to the marketing org.

Inconvénients

Listening is still in its nascent stages.

Viktoria
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 19/01/2023

Review

Great tool, great support!

Avantages

We were looking for an employee advocacy tool and ended up with Oktopost - a one-stop solution for EA, content planning and publishing and reporting.It is very simple to use which takes the obstacle away from the colleagues to actually use Employee Advocacy.It seems like the tool is also constantly changing and improving. A good sign that customer feedback is appreciated and taken into account.

Inconvénients

some small aspects like notification settings, report settings could be improved but I am aware that this might not be useful for everyone.

Claire-Elizabeth
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 30/11/2021

Highly Recommended

Very positive. The program goes above and beyond what you can expect of a social media management tool. The company itself is a delight to work with. They have fantastic customer support and I would recommend them to anyone.

Avantages

The integration of multiple different social media platforms is seamless and makes managing a great number of profiles easy. The analytics are insightful and laid out in a way that is easy to understand and present to anyone who might need to see it. The streams function also gives wonderful opportunity for competitor listening also.

Inconvénients

While the streams function gives the opportunity for competitor listening, it is definitely one of the parts of Oktopost that needs development. However, Oktopost is very open about their development efforts and I have no doubt that this is something they plan to work on.

Sreenivasulu
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/06/2021

Very good product, go for this..

The overall experience on this product is very good.I can easily interact with the interface and it is very easy to use.

Avantages

The product is very easy to use.And the features are damn good.Best to use this product.

Inconvénients

The product is easy to use.Any user can easily understand the interface and can easily use this software.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/10/2018

Best B2B Social Media Platform

I've been using Oktopost for over a year and I'm happy with the tool. Customer support is quick and helpful. They communicate new features regularly. I don't have any compliants.

Avantages

- Ability to schedule posts across multiple profiles
- Create 'campaigns' and tag campaigns for reporting
- Advocacy built in
- Content calendar
- Content suggestions
- Social Listening
- All the integrations

Inconvénients

It would be nice to have a content calendar for advocacy posts like the regular posts.

Jorge
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 23/06/2021

Great B2B

Timetables and planning Trying to go on social media every day and find stuff to publish for a campaign can be exhausting. Oktopost has helped me set aside an hour or two each week to plan out a week's worth of content and forget about social media for a bit.

Avantages

The calendar content scheduler has been a big help. This, paired with Oktopost's recommendation of the ideal times to post, is a fantastic combination. Before Oktopost, I had to get on and post at 10-11 p.m., when the best time to post was between 3-5 a.m., so this is a huge benefit in terms of increasing social impressions and engagement.

Inconvénients

I can't think of anything I don't enjoy. The application is quite user-friendly, and it only took me a few minutes to figure out how to use it.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 18/10/2018

Social analytics done right!

Avantages

Oktopost makes the life of a social media manager so much easier. Beyond making scheduling and advocacy incredibly simple, I appreciate the integrations available and the amount of data and analytics that come with the platform.

Inconvénients

No complaints. Oktopost has made social so much easier!

Mark
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
4

4,0
Publié le 08/05/2017

Mostly positive with the ease of scheduling messages on multiple networks.

Avantages

I like the opportunity to schedule messages in advance and track the campaigns. My team consistently uses this function to have messages scheduled throughout the week, which in turn, works very well for our clients who depend on us for message and content promotion.

Inconvénients

The fact that I can't easily see who the followers are for each social network and have the ability to segment the audience. We would like to know if the followers we have are real or just bot accounts, or even more so, fake accounts, entirely. Having the audience segmentation would allow us to target specific message per network.

Constance
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
0

4,0
Publié le 04/05/2022

Great and convenient tool, easy to use

It is a great experience overall.

Avantages

You can plan as many posts as you want and you can select campaigns to track the results

Inconvénients

The Analytics tools are not as developed as I wish, it would be great to have API with Hubspot or any CRM to connect each campaign.
We are not able to publish carousel on linkedin or the format does not look right. It would be amazing to be able to plan many carousels on the tool aswell

Emily
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
2

4,0
Publié le 08/05/2017

Gets the job done without adding too much complexity.

Avantages

The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.

Inconvénients

Inconsistent support -- I used to hear from Oktopost a lot and responses were timely, lately I have not been able to get in touch with anyone and have a pretty pressing issue to figure out.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

3,0
Publié le 09/01/2018

Great tool for small scale social teams

Avantages

This is a really great tool for smaller scale social teams that do not need super detailed reporting metrics. I loved the calendar view and being able to create and report on campaigns.

Inconvénients

The metrics for reporting is nowhere close to Oktopost's large competitors like Hootsuite. And it is not a great tool for global social teams.

Iris
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 04/05/2017

As the only person managing my employer's social media presence, this has made my job more...

Avantages

I am a big fan of the overall UI.

The Advocacy Board feature has been instrumental in helping us grow our social media reach.

The robust Analytics view helps make reporting on results that much easier.

Inconvénients

I think making the Calendar view contents be drag-and-dropable would be amazing. The social board expiration date resets when I go back to a piece of content I saved.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

3,0
Publié le 09/01/2019

Very expensive for the features provided

Avantages

While searching for a software to suit our needs, we looked in to Oktopost for its social media management capabilities. Although it offered some great features, we found other options that could offer the similar options for a much lower price.

Inconvénients

We found that the software features available through Oktopost were also available from other software providers at a more affordable cost. Perhaps some of the other features might be worth the extra expense to others.

Gauri
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 31/05/2022

Easy to use, integrated social media interface

Avantages

Oktopost is an easy to use, user friendly, social media content marketing software. Once you learn the basic navigation, this platform is quite easy to use. Integrates with most social networks. User engagement information, stream curation features are very useful.

Inconvénients

So far no cons. It is a fairly complex software and learning the tools takes time.

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