ManageEngine Mobile Device Manager Plus

Avantages

Ultra important pour la gestion des smartphones qui de surcroît nous permet de localiser nos appareils et très facile pour créer des utilisateurs et de leurs inviter grâce aux portails

Inconvénients

Il est lent lorsque nous cherchons à communiquer

Avantages

Il est simple d'utilisation et répondre a nos besoins rapidement, je le recommande pour les petites entreprises

Inconvénients

la page de connection est difficile a trouver au debut

Avantages

Prise en main facile car il est bien traduit en français. De plus le service client Français est efficace et réactif.

Inconvénients

Il manque l'implémentation de la configuration automatique de l'adresse mail gmail.

Avantages

As an IT Manager overseeing hundreds of endpoints, I find ManageEngine Mobile Device Manager Plus to be an incredibly effective solution for managing a diverse range of devices. Its seamless integration with our Active Directory environment and support for both Android and iOS devices makes it highly versatile. I particularly appreciate the detailed monitoring features, which allow us to track device compliance, push updates, and enforce security policies remotely. The remote troubleshooting functionality has been a game-changer, significantly reducing the time spent addressing user issues on mobile devices.

Inconvénients

UI could be more intuitive. There’s a bit of a learning curve when it comes to navigating the user interface, especially for first-time users

Alternatives envisagées 

Pourquoi passer à ManageEngine Mobile Device Manager Plus

Avantages

First, it's simplicity. It took minutes to setup the service on the first device, and only a few hours to learn the system well enough to develop policies for use in our business.

Inconvénients

There were a few occasions where I had to contact customer service to explain an issue I thought could be found in the documentation, but wasn't. But the customer service team is excellent, so this was less of a problem than it could have been.

Alternatives envisagées 

Pourquoi passer à ManageEngine Mobile Device Manager Plus

Avantages

Application deployments on both Android and IOS

Inconvénients

The first steps with the application. It is not very intuitive and to enrol iOS devices that had not been purchased by Apple Business was quite complicated.

Avantages

The easy setup for both apple and android. They have easy to read documentation and if you get stuck, the folks on chat are very helpful. You don't feel like you have to do it alone.

Inconvénients

We struggled with some advanced stuff when it came to setting up approved webpages from our on premise servers. They were a bit tricky but once we got it going, it has not been a problem. This I believe was more of us not understanding vs the software.

Avantages

For a small business it with less that 25 mobile/portable devices it currently let us to fully manage all of them without restrictions. We are currently looking to expand as we evaluate.

Inconvénients

The layout could be friendlier by better navigation. It has the appearance to be overwhelming, however you'll be able to find what you are looking for. The instructions videos did include good details however, it doesn't fully match current layout mostly due to updates.

Avantages

Containerization of business profile which makes it easy to manage BYOD devices without affecting personal data

Inconvénients

So far ManageEngine Mobile Device Manager has met all of our requirements

Avantages

Ease of deployment and app management.
Simple and friendly UI.

Inconvénients

Managing windows devices is not so simple.

Avantages

That it is free for 25 devices and it includes app deployment

Inconvénients

If you are not a paid customer, you cannot get adequate support using the product, you have to be a paid customer or if not you can only use the self help tools

Alternatives envisagées 

Pourquoi passer à ManageEngine Mobile Device Manager Plus

Avantages

The system is very easy to use and has a good clutter free and intuative dashboard interface.

Inconvénients

We haven't found anything yet so far. all positive at the moment.

Avantages

It has all the features we are looking for to manage our mobile devices

Inconvénients

Some functions or configurations are not easy to do

Avantages

ManageEngine has significantly streamlined device management in our school. With this solution, we're able to efficiently oversee and control all student devices from a single platform. This centralized approach has undoubtedly enhanced our ability to maintain a secure and organized digital environment.

Inconvénients

However, there are notable drawbacks. One issue we frequently encounter is the need for manual synchronization of devices after updating policies. This manual process can be time-consuming and disrupts the seamless management experience we expect from a mobile device management solution. Additionally, we've observed instances where students have been able to circumvent device controls, posing security risks and undermining the effectiveness of the platform.

Avantages

Manage engine MDM plus have a great nice to have feature, such as content management and announcement. Geo fencing is also a very great feature that other so called "MDM industry leader" don't have.

Inconvénients

Remote control somehow don't work, we can only see the screen but can't take control. Kiosk mode have major flaw, when the device with kiosk mode rebooted, it has a delay before entering the kiosk mode about 10 to 20 second. So make sure to restrict any form of factory reset or developer mode in policy even if we use kiosk mode

Avantages

The enrollment of the device is very much comfortable, it has also got user friendly UI which eases the usage. The wide range of feature available for device and application management. Device details and application details are easily available.

Inconvénients

Nothing so far, I have been using the MDM from recent times and learning all the tools and features available in it. Till now have not found any trouble.

Avantages

ManageEngine Mobile Device Manager Plus excels in integrating management for both Android and iOS devices within a single platform. This unified approach is extremely beneficial for maintaining consistency in device management strategies across diverse operating systems. The Android Kiosk feature is particularly impressive, offering robust capabilities and mature implementations that enhance device control and application management. Furthermore, the platform provides extensive customization options compatible with various Android versions, making it highly adaptable to different organizational needs. Adding devices, whether Android or iOS, is streamlined and user-friendly, facilitating easy scaling and management.

Inconvénients

While the platform is generally user-friendly, its interface could use some improvement. The management console features numerous tabs and settings which can be overwhelming and sometimes complex, especially for new users. Simplifying the navigation and reducing the complexity of the interface could enhance the user experience significantly.

Avantages

Easy of use, onboard remote support, integration with othe products

Inconvénients

For the use we have it's suite perfect and don't see any criticity

Avantages

The ability to quickly get access to the devices that are linked to the account

Inconvénients

Its pricing as for a start-up it is a bit expensive

Avantages

ManageEngine customer service is amazing, they're very polite, helpful and responsive. The system itself works well, it has a lot of features and is relatively easy to navigate.

Inconvénients

The process of getting set up is somewhat complex, but I think that's true of most similar systems. I would like more base configurations, but they're not too hard to create once you've got the hang of it. There aren't a ton of options for managing Apple devices, but that's more of an Apple problem than anything else.

Avantages

The user interface of is clean and well-designed. It easy to navigate and find the desired features. The app's intuitive layout allows for quick setup and configuration, reducing onboarding time for new users. The intuitive design, coupled with clear instructions and tooltips, ensures that even non-technical users can navigate the app effortlessly.

Inconvénients

Nothing. Everything is fine and perfect

Avantages

Installing on Android is pretty straightforward and fairly easy. Have yet to try iOS. I do like how it let's you have complete control over company owned devices.

Inconvénients

The installer should be simpler for Windows. Currently, it's a zip file that needs to be opened and then a batch file is used to install. They should really create a single MSI file.

Avantages

Easy setup and easy to use after first steps.

Inconvénients

The only problem we have is with Apple Device Manager but not with MMDMP.

Avantages

The ease of onboarding the deivices and pushing the policies.

Inconvénients

It took a little while to figure out the steps to enfore the polocies and push them to the devices.

Avantages

I liked the fact I could manage devices apps and updates

Inconvénients

I mainly only had Sync issues between my apple business manager and Manage Engine MDM.