En savoir plus sur Namely

Namely propose une solution cloud pour les entreprises à la recherche d'un système complet et unique de gestion de leur capital humain. Namely aide les entreprises de taille moyenne à gérer la conformité et à rationaliser toute la gestion de la paie, des avantages sociaux et des talents. Namely convient aux entreprises de taille moyenne, quel que soit leur secteur d'activité et aux sociétés qui recherchent une plateforme pouvant être configurée pour s'adapter à l'infrastructure unique de leur entreprise. Le SIRH (système d'information de gestion des ressources humaines) de Namely offre un emplacement centralisé pour stocker les informations des employés. Il propose une base de données des employés avec les congés, le reporting et un fil d'actualités communautaires. Le module de paie de Namely gère également les taxes sur les salaires, les formulaires W-2, les formulaires 1099 et les rapports ACA. L'administration intégrée des avantages sociaux facilite l'intégration et envoie automatiquement les sélections aux prestataires. Le module de gestion des talents de Namely permet aux entreprises de procéder à un recrutement sans support papier, de suivre les objectifs, d'effectuer des évaluations de performance et bien plus encore.
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Vidéo de Namely
Namely Logiciel - 1 - aperçu
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Namely - Prix

Namely n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Namely est disponible à partir de 9,00 $US/mois.

À partir de :
9,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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Namely - Avis

Note globale

4,2
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Évaluation des fonctionnalités

Rapport qualité-prix
4,0
Fonctionnalités
4,0
Simplicité
4,2
Support client
4,0
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Tous les avis sur Namely

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441 avis
Victorien
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
4

4,0
Publié le 02/11/2023

Meilleur logiciel

Avantages

Namely est un logiciel très facile à utiliser.

Inconvénients

Il est souvent lent dans son utilisation.

Katrina
Katrina
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 22/09/2023

Namely is an excellent HRIS for small businesses

In particular, it is user-friendly, centralizes all of our data, and streamlines our operations. All of the tools have improved our team management and allowed us to devote more time to strategic rather than administrative tasks, such as onboarding new recruits and monitoring vacation time.

Avantages

Namely is a great human resource management system. We are a tech firm, and the platform has received nothing but praise from our developers. Our HR services are now more streamlined than ever thanks to the intuitive reporting and various modules that allow us to devote more time to strategic rather than administrative tasks.

Inconvénients

The months-long process of finalizing API feeds has slowed down the processing of layoffs and new hiring with their perks with our many partners. The resolution of this issue will also simplify our situation.

Jamie
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

4,0
Publié le 25/02/2024

Not very user friendly

Overall I’m very glad we switched from Paychex, but I think Gusto is the clear winner in terms of user experience.

Avantages

Namely is far better than Paychex, which we used previously. All the necessary functionality is there, and it serves its purpose.

Inconvénients

Although miles better than paychex, Namely leaves a lot to be desired from an employee user experience. The portal is not intuitive to navigate, the functionality for performance reviews is basic, and overall I find myself needing to reach out to HR often for help navigating the platform.

Ryan
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5,0
Publié le 20/12/2024

All in one solution for HR

Avantages

Everything you need for HR with 1 provider.

Inconvénients

Tiered pricing gatekeeps additional/needed services.

Andrew
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
2

2,0
Publié le 07/05/2024

Avoid at all costs

We are already exploring moving off the platform, just two years after joining. That should tell you how bad the experience has been. We have had to add other tools to utilize functionality that is native in Namely, but simply doesn't work (like org charts). We are paying more for less.

Avantages

When we started out, we had an 80% great implementation team, and the only part that was lacking was payroll. Well, 2+ years later the *only* think going well is payroll, but issues still exist that we told them about *at implementation*. So what do I like best? Literally just our Payroll Admin. She is fantastic and does a terrific job.

Inconvénients

Things were bad with Namely, then they were acquired by a benefits brokerage and the tech has definitely taken a backseat. Simple things like LOA administration are not even built into the tooling, and their support is a mess. After 2+ years, we finally have a dedicated rep, and he is trying, but their team doesn't even know their own tech. I asked a question about a feature that *should* be necessary in expense reimbursement, for audit compliance. Their support said it didn't exist. I found it buried in the back end *by accident* two weeks later. That does not inspire confidence.

Réponse de Namely

Hi Andrew,
Thank you for taking the time to share your experience with us. We are sorry to hear that your time with Namely hasn't met your expectations over the past two years. Your feedback is crucial, and we appreciate your insights.
We are delighted to hear that your payroll administrator has been a highlight; we know how important it is to have reliable and efficient support in this area.
We’ve been actively working to improve our support and technology offerings. In January 2024, we launched a 24/7 support structure to provide better assistance with employee maintenance, reporting, payroll processing, and more. We've also been focusing on enhancing our HRIS workflows and refining roles to make your experience more seamless.
We welcome the opportunity to better support your organization. You can contact our client services team 1.855.626.3591 or also work with your Client Relationship Manager directly. We're dedicated to earning back your trust and confidence.

Répondu le 13/05/2024
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/11/2024

Loving Namely

Amazing so far, I check my paychecks, tax info, and colleague updates all through Namely

Avantages

Super easy to use, great UI, have had no issues so far

Inconvénients

To be honest, I have ran into no issues so far on Namely

Alan
Alan
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 18/09/2023

Namely is an intuitive and simple payroll software

Namely does a great job with tax notices, so we never have to worry about anything getting lost in the shuffle. Employees can access a great HRIS system. Regular use of the system by staff members is evidence of its value. Having all of the company's paperwork and personnel files in one place is helpful.

Avantages

I appreciate how quick and easy it is to check my benefits and salary. Leave of absence requests can also be submitted. The onboarding procedure at Namely is streamlined. It's useful for maintaining legal conformity. The payroll system I use has a very responsive customer service team.

Inconvénients

There are sometimes too many hoops to jump through and paperwork to submit before a desired change can be implemented. For instance, the system required us to acquire and present an authorization letter of the IRS in order to change the company name. For some reason, filing taxes under the new name wasn't good enough.

David
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 24/09/2024

My pick for the best HR software. Most approachable platform.

My top choice because it provides all our basic HR needs including, payroll, benefits administration, time tracking, record keeping and recruiting.

Avantages

Its affordable price, full customer support and tools to comply with laws makes Namely my best choice. Namely also impressed me with its modern, no-frills interface which made it easy to complete HR tasks like running payroll or requesting feedback with a few clicks.

Inconvénients

Lacks internal communication features. Also, it has limited reporting and analytics functionality.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
3

5,0
Publié le 11/06/2024

Would recommend for small to medium size organizations

Will recommend for sure as customer service is great and helps to find the solution for you..

Avantages

The customer service is outstanding and can't complain about it. From the end user's perspective, it is great to see all the information in one place, such as benefits, changes over time in benefits and PTO, payroll, and birthdays, etc.

Inconvénients

Could not create an organizational chart, and the reporting does not meet our needs due to our more complex structure.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
0

4,0
Publié le 23/11/2023

Namely for Web Developers

Avantages

It has a great range of tools for hr management, especially tracking the leave or vacation time of employees. It also makes reports collecting all this data. You can also manage performance reviews.

Inconvénients

The API provided by Namely has limited customisations for developers as well as rate limits. If you don't have experience working with such softwares, it can be difficult at first to understand all the functionalities of the interface.

Clinton
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 03/05/2024

Namely Is an Easy to Use and Reliable Solution

Avantages

Namely has been a powerful payroll management tool.
The features of Namely are brilliant.

Inconvénients

I do not dislike Namely.
Namely has been dependable.

Leslie
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 22/06/2020

Namely HRIS

Excellent

Avantages

I love the viewability of the site for our staff.

Inconvénients

Back end functionality and learning. Lots of e-learning but we have admin users who need to be able to have a walk through while they are on their machine to understand. Namely does however, do a good job of having plenty of YouTube videos that show you the walk through.

Réponse de Namely

Thank you for your review! We really appreciate your feedback and have been releasing more intuitive training courses to make you and your HR team's e-learning experience as seamless as possible.

Répondu le 28/07/2020
Tilly
  • Secteur d'activité : Musique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 15/06/2023

I Recommend Namely

I really enjoyed the platform, my overall experience was a positive 10/10!

Avantages

Namely is easy to navigate, can easily be accessed anywhere, and in my experience, has a small amount of website issues. It's a hub you utilize daily when employed with a company, and a platform you can still access after you've switched jobs. It was very helpful when filing 2022 taxes even though my new company doesn't utilize Namely.

Inconvénients

The only feature I remember having issues with was not being able to go back and edit PTO time after the scheduled PTO time period had passed. For example, if i had requested 8 hours of PTO but only took 6, I was unable to edit the next day. My manager would have to completely delete the request, and i'd have to create a new one.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/04/2023

Good product for growing company

Avantages

The social feature on the home page was great. I loved how our team was able to celebrate birthdays and anniversaries when they logged on.

Inconvénients

When I used it Namely was new to the industry and had some growing pains they went through. Re-orgs and misses on design layout. Was still happy to use it on a daily basis though!

Tomi
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
4

4,0
Publié le 26/10/2016

Not your typical Payroll software, so no more dreading the use of it!

I used to dread doing payroll, because the system we were using was not user friendly and extremely time consuming and cumbersome. Now, with Namely, I can input information into the HRIS system, and it feeds right over into Payroll; so no more double entering! Namely does not look like a typical boring old spreadsheet. The system is easy to read, with nice use of color, and some areas even customizable w/ our own graphics and pictures. It's nice to work in software with some personality. We can now onboard our new hires using Namely, which allows the new employee to fill in tedious personal information, leaving me, the administrator, only a few areas that I have to input myself. It is a definite time saver for sure! I love the fact that Namely allows us to customize reports, but sometimes I feel that this is one area that isn't as easy to figure out. Some reports can only be created by a Namely Rep, and other reports can be created by us. I can't always figure out which filters to use, or how to complete a report exactly the way I want to use it. This may be more user error, and not entirely Namely's fault. I will say that the Namely Reps/Support do come to my aid every time, and I do get the reports or answers I need rather quickly. We like the fact that employees can do open enrollment/life change events, right through Namely, which removes Human Resources from having to enter everyones selections manually ourself. Namely had a few glitches with it this last year, but part of it was also a communication problem from the Insurance Company side. Namely has been in contact with us about working on this problem throughout the year, so I'm now worried about it now. I do not dread having to go into Namely to update or enter something. I do not dread doing payroll, because if I have to fix something in an employee's profile, deductions, taxes, etc... it's only a click away, and then I can get right back to completing payroll. It's very easy! Namely really does reduce the amount of work HR has to do: 1) by allowing employees (active or termed) access to their W2's and/or changing their address 2) supervisors requesting Raises and Promotions now go through Namely and not a silly group email train 3) I said it earlier, but having Namely take care of Open Enrollment/Insurance deductions so no manual entry needed. I hope you can see that Namely is not your typical Payroll/HRIS software, but has personality, ease of use, and quality customer service!

Avantages

The ease of use, customizable reports in format pdf or Excel, and it even looks appealing to work in.

Inconvénients

I have to manually input PTO for new hires, or when someone moves to next tier of years of service. The numerous email alerts you get for any employee change request (ie: address; title change; Raise, etc...) gets annoying, yet to confirm that I sent off the payroll submission, I don't receive any.

MD Abu
MD Abu
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 28/05/2022

A great Human resource management tool to bring efficiency at workplace.

Overall, I am very satisfied with the software. It has made the HRM of our corporation more convenient & effective.

Avantages

It is a very convenient system to make the HRM more easy & effective. It helps to manage the system remotely & sync all the information instantly. The software is very easy to implement & has a great User interface.

Inconvénients

The software is already a great build but sometimes it becomes clumsy to manage all the data at once.

Réponse de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our platform.

Répondu le 07/06/2022
Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
1
Simplicité
2
Support client
3

2,0
Publié le 30/11/2018

Small Business Platform Only - the Quickbooks of HRIS/Payroll

We are a high-growth company of 1000+ employees and complex, ever-changing operations, so while our experience from a Systems and Support standpoint is far from great, we may not be the target demographic. This tool is far more suited to small and mid-size businesses who can handle manual system changes and configuration at the employee level. But for large enterprise-level companies who require robust tools--reporting, customization, anything at scale--this is not the vendor for you.

Avantages

User Interface is simple and somewhat easy to navigate from a visual standpoint. HRIS side of the platform is nice. Reporting tool, while simple and one-dimensional, is easy to configure. Uploads and onboarding are simple.

Inconvénients

When it comes to robust, enterprise-level tools and customization, this system is clearly lacking. The HRIS and Payroll side are fragmented and poorly connected. The two systems talk to each other poorly with common fields that are not truly linked. This forces the client to constantly audit both portals and update manually to ensure data integrity within a singular platform.

Run into bugs and validation glitches daily, which are hard to resolve through self-service. Namely "gatekeeps" much functionality on their end so clients must email the service team for many requests. Customer support can vary greatly depending on the representative. Some are fast and informative, while others will completely ignore your service request, forcing you to track cases and follow up.

Non-Intuitive Benefits Enrollments, ACA, no mailing of W-2s come year end. Ensuring tax compliance is a daily struggle. Lack of audit trails and historical data for many fields is a compliance nightmare.

Shannon
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
5
Support client
1

1,0
Publié le 05/03/2019

SOOOOO FRUSTRATING!!!!!

TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!!

My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!!

Avantages

It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts.

Inconvénients

1. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix.

2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works!

3. The migration from one system to Namely has taken from October 10, 2018 until present (3/5/19) to complete. The implementation team is genuinely nice, however, they do not answer your questions, respond correctly (if at all to emails), voicemails and you get a lot of "unfortunately the system does not do that..." during and after the time you've purchased the system. The Sales Team way over promises and the Implementation and Support Teams way under deliver in service. Truly one of the worst beatings I've experienced and I've been in HR for over 11 years and have done numerous system migrations.

4. Deductions are made and you don't know if the funds were transferred electronically to HSA's or to the Attorney General's office for child support payments until an employee contacts you with an issue.

5. I'm ending here by saying..... SAVE YOUR NERVES AND DOLLARS AND DO NOT PURCHASE THIS PRODUCT!!!!!

Deborah
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 13/12/2022

Namely is the way to go

I have been doing this job for many years using many different providers. I have found Namely to be a top notch provider.

Avantages

Product is easy to navigate and use. Customer service is top notch

Inconvénients

I would like to see the ability to use more complex filters for reporting. Sometimes I must download into excel to do additional filtering on the same column

Meg
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 10/02/2021

A solid product, easy to use, checks all the boxes

Namely is the perfect solution for a small business like ours. It has saved me so much time compared to the previous solution we used for HR and payroll.

Avantages

I find Namely easy to manage, easy to explain to employees, full-featured, with solid and easy-to-use reporting. The payroll reporting, which I use extensively, is especially robust - I haven't had to venture into custom reports because all the "canned" reports meet my needs and then some, and they download lightning-quick! After a year I have yet to find something "glitchy" that doesn't work quite right - it's well-built and thoughtfully designed.

Inconvénients

I find that correcting the occasional payroll issue is a bit of a challenge - fortunately, Namely's payroll customer support team is well-versed and available to assist.

Réponse de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that our centralized platform has saved you valuable time.

Répondu le 23/02/2021
Tiffany
Tiffany
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 02/07/2019

Solid HRIS for small companies

In addition to the software, we use their brokerage and LOVE Namely Benefits. They've made the transition so much easier and are basically an extension of my one-person HR team.

Avantages

Clean, easy-to-use interface. Payroll is easy and efficient. The set-up is easy for employees to use - I've never been asked where things are or for a password reset since starting with Namely. ;) Customizable. Continuously improving and working to support their clients (i.e., they actually listen to feedback!)

Inconvénients

Re-hires are a little wonky. Reporting meets my needs, but similar to other features, Namely isn't as comprehensive as some of the old-time HRIS systems (like ADP). But there's so many benefits/pros, it's easy to overlook any challenges.

TC
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 16/06/2020

Namely 2020 Review

It has been overall pretty smooth and very easy to use and track things.

Avantages

We love the fact that it has the social media piece to it for internal posting of events and encouragement and recognition. The product is great due to the ability to utilize it via the app as well.

Inconvénients

We would like to be able to upload videos. At times when updates are made, it changes things that give us a bit of a problem until we figure it out. With the benefits, it would be nice to be able to put in a beneficiary and not have to retype it over and over. We can use the dependent field, but then it looks like the person is a dependent instead of just a beneficiary

Réponse de Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you have enjoyed interacting with your employees on our platform. As for uploading videos and inputting beneficiaries, we will be be sure to relay your feedback to our Product team.

Répondu le 27/07/2020
Utilisateur vérifié
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 15/06/2017

HR Game Changer!

Avantages

Clean look & easy to use (for admins & employees).
Truly an all in one platform that makes HR's life much easier & more organized.
My favorite features are: payroll (it's a breeze), onboarding (drastically improved new hire experience & internal document storage), benefits administration (easy to use for admin & employees).
Constantly rolling out new products based on customer feedback!
Amazing and kind support team that is always available by phone and email for questions!

Inconvénients

Like any HRIS, it takes time and a dedicated HR individual or team to get it up and running because it's so customizable. The pay off is well worth it though!

Lisa
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4,0
Publié le 20/08/2020

Great for small companies

Overall, I like Namely. It makes processes easier and their customer service is fantastic.

Avantages

The ease of use is what I love most about Namely. For the most part, it is very intuitive and user friendly. Being user friendly makes it easy for me as the admin but more importantly it makes it easy for my employees to navigate.

Inconvénients

There is still a lot of room to grow. There are a several functions that I was used to on other (larger name brand) software that Namely doesn't have yet. A major one for me was not having pass enrollment. But they have since updated that and now offer a passive enrollment, which is a relief! I know they are working on a load of new functions and I look forward to seeing what they are.

Réponse de Namely

Thank you for your review! We really appreciate your feedback and look forward to continue enhancing our platform and your overall client experience.

Répondu le 04/11/2020
Lynn
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
2

3,0
Publié le 17/03/2018

Good product, horrendous implementation

Avantages

*Great way to integrate an HRIS system and payroll on one platform.
*Simple and easy interface for users. Very similar to Facebook in design and functionality.
*Lots of great workflows to utilize to eliminate pen and paper documents.
*Namely did fully refund us our money after our implementation was handled very poorly.

Inconvénients

Phew, my boss and I had problems with our Namely implementation from the beginning. It seems that the company was undergoing a lot of turnover and restructuring during our implementation, and we felt it. There would be weeks when we would hear no communication from our lead implementation specialist. My boss thought he had quit or had been let go and had to write a strongly worded email before we got a response back. Our Namely benefits specialist then made an error with an algorithm she was using to calculate benefits costs during our open enrollment in November. If hadn't caught the error, our company would have lost thousands of dollars. We have had numerous issues with payroll since open enrollment and have cycled through several specialists since. Last week, my boss and I decided we have had enough and are moving to another HRIS system.

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