monday CRM

Avantages

Monday vous offre un CRM personnalisable, simple d'utilisation autant pour les novices que pour les commerciaux. J'apprécie énormément la flexibilité de l'outil et sa capacité à faciliter le suivi des tâches. Cela m'a permis non seulement d'adapter ses fonctionnalités aux besoins de mes clients, mais aussi de garder un œil sur les différents processus au sein de leur entreprise.

Inconvénients

Je pense que Monday pourrait davantage optimiser l'expérience d'utilisateur. Même si le logiciel est facile à prendre en main, sa configuration n'est pas des plus simples.

Avantages

C'est hyper agréable de travailler sur cette solution : l'ergonomie est bien pensée, l'interface est très belle : ce qui en résulte une prise en main simplifiée pour tous, même ceux qui ne sont pas habitué des CRM

Inconvénients

L'offre basic est trop limitée, ce qui oblige tout de suite à prendre un forfait plus cher et c'est là que le bas blesse : si plus de 4-5 personnes doivent utiliser le CRM on se retrouve très vite avec un cout non négligeable... On aurait aimé un effort sur le prix pour conserver cette solution

Avantages

Monday Sales CRM c'est un logiciel très intéressant pour la gestion des prospects et qui caractérise beaucoup de choses dans les entreprises . Ça m'a tellement aidé pour la gestion des ventes . Je le recommande vivement aux autres . Et également des fonctionnalités incroyables . J'apprécie énormément

Inconvénients

Monday Sales CRM , un logiciel que j'apprécie beaucoup et ce que j'utilise aujourd'hui pour la prospection . Mais ça manque un d'efficacité du service d'assistance . J'espère qu'il vont régler ce problème vite pour le meilleur de ce logiciel .

Avantages

Avec Monday sales CRM je peux gérer les clients et les activités facilement

Inconvénients

Je ne trouve pas des points faibles dans le logiciel

Avantages

Vue sur l’ensemble du pipeline de prospection et vente excellente

Inconvénients

Campagne marketing peut être améliorer !

Avantages

Boards may be readily moved and interacted with one another. If you're in the real estate business, I highly recommend this software. Maintain an excellent database. Simple to complete on any device.

Inconvénients

There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product. The inability to do content searches using MondayDoc is a notable omission from Monday.com.

Avantages

The software has a very easy to use interface.
It offers us with a 14 day trial after our purchase.
It is very easy to centralize all our customers communication via email.
Easy to organize marketing campaigns thus improving our ROI.

Inconvénients

For the time we have used the software no dislikes.

Avantages

The Monday CRM has covered almost all the features which are necessary for project management work, we used this for our company in the past to manage the project operations and experience was good

Inconvénients

There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive

Avantages

AI email replies and Sale tracking and lead scoring features I Liked and they are doing continuous features addition.

Inconvénients

The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to understand all these feature with any videos you will not get anything

Avantages

Template customization and easy management.

Inconvénients

The price and the minimum seat quantity of 3

Avantages

Easy to use with so many automations and functions. It made our small team, mighty.

Inconvénients

There is so much that you can do that it can be a little overwhelming.

Avantages

I like that it's user friendly and that every update can be reflected to the dashboard. We don't have to create our own reports

Inconvénients

Data import could be improved especially bulk imports

Alternatives envisagées 

Pourquoi passer à monday CRM

Avantages

Workflow features was the main reason why i purchased this software but it didnot move on well for the time i used the software.

Inconvénients

I wish they could refund me the subscription that i wasted while using this software.

Avantages

Easy to deploy and setup sales teams and privileges.
Analytics are already available at all times.

Inconvénients

Sometimes system felt lagging but improved after time.
Some analytics are hard to use.
APIs needed finetuning.

Avantages

Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines.

Inconvénients

The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams.

Avantages

I am NOT a tech guru. I can do everything on my own with ease and I created many boards with impressive functionality that myself and my team use everyday. We all love it!

Inconvénients

The importing and organizing of information into Monday.com was easy to do, but took a lot of time to organize everything. BUT it was so worth it because everything is so organized and works very well now!

Avantages

The ability to segment data and great visualization of that segmented data. Loved the ability to create custom dashboards.

Inconvénients

I would love the ability to view the dashboards on our digital signage displays using a URL.

Alternatives envisagées 

Pourquoi choisir monday CRM 

Logiciel antérieur 

Pourquoi passer à monday CRM

Avantages

I love the easy of the integrations and automations

Inconvénients

More in-depth training videos would be great. Other than that I haven't found anything I do not like

Avantages

The easy setup and creation of different boards for our pipeline and future lead management. Easy to use and to track. Very user friendly even for our team that is not so user friendly with this type of software

Inconvénients

Terms are sometimes difficult to understand, like sort... not sure what it does until we play around with it and realize that we can alphabetically sort our lead board... email integration is difficult with chrome.
That is why we don't use it yet.

Alternatives envisagées 

Pourquoi passer à monday CRM

Avantages

Getting started with Monday is easy and if you ever get stuck, you can rely on the Monday support staff to help you set up your dashboard to meet your company's needs best. I have used Monday for over 3 years and keep finding new gems to help me manage my small business. Having the ability to connect my clients directly to their reports and setting up automated emails to manage customer relations is HUGE and a big time saver!

Inconvénients

I had to think about this and honestly cannot think of anything this product is missing. At one point I was having a problem retrieving some client tasks I accidentally deleted but once I contacted customer support they helped me find where I needed to go to reinstate the files. When deleting you are asked if you are SURE you want to delete and another allows you to undo it while it is deleting. Luckily, there is another option to locate deleted records IF you miss both of these options. LOL! Support had to help me find it but it was there!

Avantages

It's great because it doesn't matter if it's an email conversation, a meeting or a note taken I can access everything in one window.

Inconvénients

Well, I have experienced some failures or delays in the synchronization of emails or the import of contacts, although it is not a serious problem.

Avantages

We used mainly project tracking for customer success projects in our roles in the sales team. The dashboard was strong. It could get enormous, but that could be our build. Not the most visually stimulating but definitely got the job done.

Inconvénients

Could get a good very crowded on the board - but that could be our build.

Avantages

Excellent product, easy to use, very good!

Inconvénients

Could improve some bugs, it would be great

Avantages

This software is very affordable and really helps with small business management. I work at a marketing agency, and since we implemented Monday.com as our communication device for customer-facing, project management, and when working on other teams, we've seen a huge reduction in confusion, fewer missed emails, and more satisfaction with customers.
Monday.com is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.
-Optimize my daily and weekly team meetings
-Track the completion of the project in real time.
-Collaboration and project management with people outside my company.

Inconvénients

I love the web version, but I have problems with the Android application, it is super slow, it does not finish loading the information and when it loads, it uses a lot of data.
Simply put, the smartphone app is not working.

Alternatives envisagées 

Pourquoi passer à monday CRM

Avantages

Monday.com is a very easy to use platform with prebuilt templates to help get you started. Once you have your basics sorted, the opportunities to create greater efficiencies in your business are endless.

Inconvénients

Email formatting is still on the to do list for improvement with limited options. There are work arounds but looking forward to the editing tools in email being expanded.