Sana Commerce

Avantages

The Sana University has hundreds of youtube videos that tought me all aspects of Sana. The videos are extremely helpful.

The ease of customization, page builder is a key aspect of the software. No coding is required and still extremely versatile.
Elements on the pages, or products can be shown to all or part of the customers based on their customer group or geographic location. All this at a click of a button.
Translation into another language are easily added, when needed.
Being a hosted solution, there was no server management which was amazing.

Inconvénients

There is nothing I can find that I did not like about Sana. We had 0 downtime in the 12 months we have been using the product.

Avantages

The way Sana works so well with Business Central 365. I also had the pleasure of working with NAV2018 and Sana. That was also good but with BC there are so many cool new features and possibilities.
The customer service is also excellent.

Inconvénients

I feel there there needs to be more focus on the tablet / mobile phone design of various pages and the general setup.
The responsive designs are not always good enough for our needs.

Alternatives envisagées 

Pourquoi choisir Sana Commerce 

Pourquoi passer à Sana Commerce

Avantages

Intergration with Dynamics Nav was easy to setup. For basic use Sana is good to work with.

Inconvénients

Reporting/Analytic is not possible. There is no way to do any research on customers, products and sales.
We use Sana commerce 9.3 and add-ons are not updated anymore. Upgrade to Cloud Commerce would be very expensive. Creating a website in different languages is a pain in the ... Constantly switching between languages, reloading pages, just to update one article.

Avantages

The software works beautifully within Microsoft Business Central. It is cloud bases and keeps on improving. The interface is easy to use and helps to make building a website no problem

Inconvénients

Grouping options. Not as easy as other systems to use for the multi channel (the auto uploading of files failed)

Avantages

There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

Inconvénients

I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.

Avantages

By far the best e-commerce platform that integrates fully with sap business one. The new sana cloud platform is super modern and gives us a lot of flexibility to design with limited coding while offering our customers a dynamic experience.

Sana has a really modern look and feel along with constant innovation that is super specific to sap B1 and our needs.

Inconvénients

sana team has done a great job to get us through any pain points. So at this time none to relay

Alternatives envisagées 

Pourquoi choisir Sana Commerce 

Logiciel antérieur 

Pourquoi passer à Sana Commerce

Avantages

I like that it integrates directly into SAP Business One.

Inconvénients

Adding items is a bit cumbersome when building a customer specific webstore. I also wish business partners were able to see their part numbers that are tracked within SAP Business One.

Alternatives envisagées 

Pourquoi passer à Sana Commerce

Avantages

If you are an Administrator or an end user, the tool is very simple to use, very intuitive, the native integration with our ERP's is the best.

Inconvénients

Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product.

Alternatives envisagées 

Pourquoi passer à Sana Commerce

Avantages

We were able to build two stores, an ordering portal for our distributors and a simple ecommerce engine for the public. This allowed for greater flexibility in design and messaging.

Inconvénients

We are on an old version so having alt tags from some images is not available in our version. We are upgrading though and all the functionality we wanted will be available.

Avantages

It has a lot of B2B and B2C features, this way you can offer your clients what they need. The look and feel is simple and helpful and the one step checkout is good for CR%
Offers a lot of customization, especially if you have an ERP system

Inconvénients

We had very customized ERP rules and asked for a lot of "bad customizations". When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development.

Also the development service is only available at tuesdays and thursdays, that makes the fixes and devs really slow.

Avantages

Es una plataforma sumamente facil de manejar su diseño y estructura hacen facil la compra y venta por medio de internet.
La experiencia de compra es practica y amigable tanto para el cliente como el vendedor.
Siempre tenemos soporte técnico en todo momento para resolver los problemas y dudas.
Sana Commerce siempre ofrece estrategias para seguir mejorando y vender más.

Inconvénients

La plataforma no ofrece de manera inicial ordenar los productos de venta por precio o por existencia.
Se tiene que adquirir una adaptación con costo para poder tener esta simple función.

Alternatives envisagées 

Pourquoi choisir Sana Commerce 

Logiciel antérieur 

Pourquoi passer à Sana Commerce

Avantages

Ease of use
Links into our SAP business One system with ease

Inconvénients

The costs of customisation
Downtime with connection dropping

Avantages

The easy of use and the integration with our ERP.

Inconvénients

Customizing business rules is the most challenging because it requires developers to be involved in the process.

Avantages

The B2B Polvo shop, which is the Sana shop. The changes for pricing is done every day in the ERP now. Especially with the supply chain issues in the world. If the but the buying prices go up, the sales price goes up as well, except for some customers. But basically, if a client logs in, he sees the price that is currently in the ERP. There's no discrepancy between what is going on for us and the customer. Sana uses a web service that is just firing a request and gets the answer with the price of the customer. In that sense, it's more rigid and less time consuming.

Inconvénients

The e-commerce consultants could be better integrated with the customers' teams so they know what will work for the B2B processes and that way the customizations will have a better fit to serve the customer of the customer.

Avantages

One of the big features for us is the instant online orders in our ERP without any delay. Easily integrated with our ERP

Inconvénients

There are some features/elements which I wish you could select when building web pages such as tabbed content

Alternatives envisagées 

Pourquoi passer à Sana Commerce

Avantages

Even those unfamiliar with programming languages ​​with little computer skills can use it. Easy to set up and use, I use it every day!

Inconvénients

The Sana University program for content learning is a little too elaborate. Better to gain experience in the test area using the manuals available online.

Alternatives envisagées 

Pourquoi passer à Sana Commerce

Avantages

It is simple to implement and provides strong linkage to our back office system

Inconvénients

On this version, the ability / expense involved in customizing the user interface. This is only a problem with our B2C environments, not with our B2B sites

Avantages

The standard features and templates SANA has out of the box make set up and changes extremely simple

Inconvénients

It wont do everything you want, but they do release regular updates to improve and keep moving forward

Avantages

I really like the complete integration with our ERP-package and the user-friendly features. Happy to see that many SEO-friendly features are implemented.

Inconvénients

Sometimes it's difficult to modify something in lay-out or integrations with other software. The connection between Sana and mailchimp should be more

Avantages

Fully functional e-merchant software, total package, managing inventory, back orders, POS and solid projection features

Inconvénients

Pricey. There is alot of other software out there for much less money,
However, the lower tier price options are very affordable, once you get past a certain threshold, prepare to pay for it.

Avantages

Software is easily to install and to configure.

Inconvénients

Functionality is a bit limited, and development is not easy because you have to work with several party's.

Avantages

I like the ease of integration with our ERP system. all the data comes from our ERP. This eliminates redundant data.

Inconvénients

We are on a older version and that version is not highly configurable from a marketing perspective. This should be resolved with the new version coming out in 2020

Avantages

Standard integration Dynamics AX and Perfion. Fits in our IT Strategy. Very professional people on the Sana team. Fast implementation, no surprises.

Inconvénients

You need customizations for (from our point of view) small changes that need a lot of overhead (project, calculation, etc.).

Avantages

The software is easy to use, effective and has a great design.

Inconvénients

I don't have anything I don't like about the Sana software.

Avantages

Completely integrated in our MS Dynamics AX 2009

Inconvénients

Customisation in HTML environment was quite complicated - not easy to learn / understand