En savoir plus sur ShipStation

ShipStation est une solution d'expédition multiopérateurs et multicanaux conçue pour accélérer le processus d'expédition pour les commerçants de détail en ligne. Diverses fonctionnalités, notamment l'expédition par lot, les tarifs d'expédition réduits, la gestion client, la gestion des stocks, ainsi que la personnalisation de marque facilitent la rationalisation de l'exécution des commandes. Importez vos commandes provenant de plus de 60 canaux de vente et laissez ShipStation appliquer automatiquement des préréglages et options d'expédition configurables. Une fois que vous avez créé des étiquettes d'expédition ou envoyé vos commandes à une entreprise d'exécution comme FBA ou ShipWire, ShipStation transmet les statuts d'expédition et informations de suivi à chaque canal de vente. La gestion des communications client est un processus chronophage que ShipStation simplifie en offrant des modèles de bordereaux d'expédition, d'e-mails et de pages de suivi personnalisables en vue de fournir une expérience de marque unique aux clients. Parmi les autres fonctionnalités figurent : reporting détaillé, formulaires de douanes internationaux préremplis, regroupement et fractionnement de commandes, ainsi qu'autorisations et restrictions utilisateur avancées.
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Vidéo de ShipStation
ShipStation Logiciel - 1 - aperçu
ShipStation Logiciel - 2 - aperçu
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ShipStation - Prix

ShipStation n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ShipStation est disponible à partir de 12,95 $US/mois.

À partir de :
12,95 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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ShipStation - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,5
Simplicité
4,5
Support client
4,4
Justin
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/07/2022

ShipStation Is the Best e-Commerce Shipping Tool!

ShipStation was an excellent tool to help grow my small business. I am able to see orders from multiple stores that I operate. I have shipped over 20,000 items and I am still shipping products using ShipStation. The

Avantages

It is by far the best e-Commerce tool for shipping and logistics. It helped me grow and run my business immensely. I was able to easily plug in the stores that I operate and it worked like a charm. It populated all the orders without any problem. I also liked the shipping discounts that it provided, as well.

Inconvénients

I found it a little clunky to use at first. I had trouble navigating the orders. It is really a warehouse type of tool which I had to get used to. I had to learn to how to navigate using the software which didn't seem as intuitive as shipping on eBay or Etsy, for example.

Alternatives envisagées 

BigCommerce

Pourquoi choisir ShipStation 

Stamps.com is also a mandatory subscription to utilize USPS postage. So technically I am still using it but I use it through ShipStation. Previously, I was just using Stamps.com by itself but was unable to connect accounts and get the amazing discounts that ShipStation provides me now.

Logiciel antérieur 

Stamps.com

Pourquoi passer à ShipStation

BigCommerce SUCKS. I used BigCommerce and set up an entire store only to find out that it is the worst service. It was terrible and I am so happy I made the switch to ShipStation from BigCommerce. BigCommerce is expensive and locked me into a platform that I didn't want to use. I had to completely redesign everything and wasn't able to use the shipping platform because it was just hard to navigate and poorly designed.
Ryan
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 06/10/2022

ShipStation

Great addition to our team. Has increased the speed and efficiency that we can fulfill orders.

Avantages

- Easy to use order fulfillment platform.
- Great customer service team.
- Batch print labels.
- Filter and view orders by a number of variables.
- Easy to setup with multiple shipping providers.

Inconvénients

- Once orders are pushed over, edits to orders don’t always sync so some have to be done manually.
- Orders with multiple packages have to be split manually.

Utilisateur vérifié
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 06/10/2022

ShipStation customers need to beware

Horrible. It started off with every feature working great, until two months later when they rolled out "new version"s that removed or broke most of what we used the software for. Customer Service responded months later to my accounting outage just to say they werent going to do anything.

Avantages

OMS, carrier, product, inventory and integrations

Inconvénients

Everything. There isn't a single feature in ShipStation they haven't changed in the last two years and made worse. Integrations are broken and the team doesn't work on them. Order Management has become barren of features as they remove things instead of fixing them. You can't trust that a feature you rely on will be maintained. Customer Service group is absolutely worthless and the development team doesn't work on any request. The forums are a joke. Tons of people with tons and tons of people supporting their bug reports, feature requests, etc. and all being completely ignored by ShipStation.

Alternatives envisagées 

Shippo

Pourquoi passer à ShipStation

Accounting integration
Paul
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 20/09/2022

It can be a game changer

The scanning features greatly improved our the speed and accuracy of our shipping process. Being able to compare pricing and ship to different carries from on platform it very beneficial.

Avantages

It's pretty flexible and relatively easy to use. It works with all our existing equipment and systems. It links to Quickbooks to pull orders and provides the tracking information back. The scanning features greatly improved our the speed and accuracy of our shipping process.

Inconvénients

Shipstation Connect does not AutoStart consistently. We have issues from time to time where we need to unplug and re-plug devices for Shipstation to recognize them. We do not have this issue with the same equipment and other systems.

Alternatives envisagées 

XPS Ship, Fishbowl et Shippo

Pourquoi choisir ShipStation 

Better functionality, better and more reliable the working with 3 separate programs, price comparisons, and pack scanning.

Pourquoi passer à ShipStation

We do a lot of shipping and have a large Quickbooks file. Shipstar was too slow for us. Some of the other options were more complicated or did not have a good connection to Quickbooks.
Andy
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
3

4
Publié le 31/10/2022

Great product, good customer service, some initial printing speed issues

Good implementation experience, good usage, and good customer support. some minor label speed issues were eventually resolved, and the solution helped the business to scale tenfold which they could simply not have done without it.

Avantages

Easy to implement, we used a 3rd party to help integrate with Sage200 and the data flow worked very well indeed, not immediate but fast enough for the business to get the order data via Sage200 into ShipStation, and integration with multiple couriers was simple. Customer service was helpful and did their best to help with every issue we had.

Inconvénients

We had a number of label printing speed issues that despite best efforts the ShipStation customer service and tech support were unable to resolve - we eventually found out that we needed network label printers instead of USB printers as the USB caused a bottleneck, but it took a long time and a lot of testing to get to this conclusion.

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