Act!

Avantages

J'utilise act depuis 25 ans.
J'en suis de moins en moins content.

Inconvénients

l'envoi de mail en nombre que j'utilisai beaucoup ne fonctionne plus.

Le but des vendeur est de pousser les entreprises à utilise Marketing automation que Act facture au prix fort

Avantages

C'est un des meilleurs logiciels dans la de communication on peut augmenter les ventes avec cela Tu peux créer tes propres historique d'appelIl est facile est facile à utiliser

Inconvénients

Je n'ai rien à reprocher à ce logiciel depuis que je l'utilise

Avantages

Act ! Une logiciel très remarquable en fonction des gestions des petites entreprises. Du coût c'est l'un des meilleures logiciels de communication. On peut gérer les ventes avec cela

Inconvénients

je dirai que j'ai pas trouvé de mal à ça juste qu'il y ait plus de fonctionnalités

Avantages

Ce logiciel vous aide à améliorer la communication, à augmenter vos ventes et à rendre vos clients longuement fidèles à vos différentes entreprises

Inconvénients

Il n'y rien de reprochable à cet application pour l'instant

Avantages

Je n'sais pas comment ils font mais permettre aux gens d'automatiser leurs business c'est vraiment fantastique

Inconvénients

Le seul problème est qu'ils n'ont pas encore de défaut

Avantages

Facile à utiliser et nous permet de rechercher les informations de CRM

Inconvénients

Depuis son utilisation, j'ai pas rencontré de difficulté .Je recommande vivement autres l'utilisation de ce logiciel

Avantages

Meilleurs logiciels de gestion des contacts, en matière de marketing

Inconvénients

Je ne pas rencontrer de difficulté depuis mon utilisation.

Avantages

Donne une facilité pour les tâches à distance

Inconvénients

Le serveur est très difficile à intégrer

Avantages

C'est un appli qui vous aide à augmenter vos ventes, à améliorer les communications et à rendre vos clients fiers et fidèle à vous

Inconvénients

Il n'y a rien de compromettant et veiller vivement vous intéresser à act!

Avantages

The CRM is a good but it is great as a tool to send personalized emails and letters to groups of people.

Inconvénients

It takes up a lot of memory and with a low gig computer can be an issue.

Avantages

I've been using acts for over 30 years. I like its flexibility and how it has grown over the years. I do wish it had a better mobile application. It doesn't match the desktop well enough. The thing I like best is the customer support if you are a premium member. But it is very costly.

Inconvénients

The price has gotten almost prohibitive. Other programs are much more affordable. The mobile app for your phone is not up to the high standards that I have come to expect from act for over 30 years.

Alternatives envisagées 

Pourquoi passer à Act!

Avantages

It's easy to set up and use. Support staff answer questions and show the user new things that varied from previous versions of the database.

Inconvénients

Making changes to personalize the contact screens were a tad bit tricky at first. However, once I completed that process, everything else was a breeze.

Alternatives envisagées 

Pourquoi passer à Act!

Avantages

Act! allows the entry of up to date notes and a quick way to review the history of a contact. I have also been able to customize the data fields to suit my company's needs.

Inconvénients

I have found a work-around to enable the dialer to work with an external USB modem but it is not straight forward.

Avantages

I like that I can still use a PC-based product that I control and provide security necessary to product our client and internal information. I like that my customized version fits my basic needs to manage contacts and periodically send email messages and letters.

Inconvénients

I need ACT support to fix problems with email merge too often. The time required to send routine communications annually has increased at least 10 fold due to time needed to fix problems. Most of the problems seem to be keeping up with Microsoft.

Avantages

Tech-support is always quick to answer the phone, and supervisors are readily available with escalated questions.

Inconvénients

We purchased a marketing package with Act! a year ago, and no one has reached out to us from the client success team (or an equivalent) to check on us or figure out why we’ve not been able to make progress.

Avantages

It has a lot of CRM features at a reasonable price.

Inconvénients

There's no integration between it, and Google Contacts, or the integration is not comprehensive...

Avantages

ACT keeps my D-Base and does so very well.

Inconvénients

I have trouble using much beyond basic features.

Avantages

Able to keep all customer information in one place & do emails to specific customers.

Inconvénients

Sometimes it glitches and had no support from until recently.

Avantages

What's not to like First of all Client set up is a breeze! Once entered all notes are time dated. To email your client their is an Icon click on it and it automatically opens up Outlook and fills out the email address. Send and email and it keeps a copy of the email you sent to them and or received from them time dated. It allows you to set have set groups of which you can email everyone in that group. For instance maybe you have people who use tank cars, people may use box cars or need certain products you can have send a blast just to those people with a simple click on the group or groups. Want to see the locations a client there is an ico click on that a google maps opens and you can do a satellite view. Suffice it to say it does everything but wash the dishes.

Inconvénients

Nothing! The survey is asking for a min of 40 words to describe what I don't like ok its not free!

Avantages

Contact management across numerous platforms.

Inconvénients

Mobile app needs work. Too cumbersome to enter contact data and tracking.

Avantages

ACT! is working hard to make itself my highly valued CRM/Partner. Frequent functionality upgrades and increased reliability. Excellent technical assistance.
Expanded training videos and knowledge database. Act CRM is well integrated with Marketing Automation. It is not an add-on, but is central to and easy to use.

Inconvénients

I have used ACT! for a long time. For much of the time, I was intimidated by its complications. Weak training did not help. A steep learning curve also required that I learn by trial and error. Much time was wasted learning to use ACT!'s power. ACT! 's muscle was hidden by requiring that I learn on my own instead of having good training.
ACT! would benefit from seeking out suggestions from users as to improvements in training. Some of these stunning features took forever to learn on my own.

Avantages

keeps track of all communication, from emails to sms and phone calls

Inconvénients

nothing, everything performs as expected.

Avantages

East of use. Have used it since it was just ACT and not a version. Kept all of my records for at least the last 25 years.

Inconvénients

When an update or new version is implemented, it is rarely a smooth transition. Normally can take between a day or a month to get things straightened out correctly. Each time we need to have technical support help us out. If it is a good tech, the process is smooth. If not, normally we just need to call back. Forget chat, just wastes time.

Avantages

I have used several versions of Act for years now. I like the easy conversions of making excel spreadsheets to share data.

Inconvénients

The Cons go back to the very early versions.

Avantages

To use as a true CRM to manage my relationship with my clients.

Inconvénients

Problems with the integration with Microsoft