--- description: Avis sur Act! : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Act! | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de contacts](/directory/434/contact-management/software) > [Act\!](/software/3259/act-crm) # Act\! Canonical: https://www.softwareadvice.fr/software/3259/act-crm Page : 1/39\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/3259/act-crm?page=2) > Act\! Premium est la solution idéale pour les petites et moyennes entreprises qui veulent améliorer leur communication, augmenter leurs ventes et fidéliser leurs clients sur le long terme. Une grande flexibilité et de nombreux choix et options font d’Act\! Premium un système capable de s'adapter à n’importe quel modèle commercial. Personnalisez l’interface pour adapter le déploiement et l'accès en fonction de votre méthodologie d’entreprise, des processus approuvés de votre secteur d'activité ou simplement de vos propres préférences. Avec Act\! Premium, les possibilités sont illimitées. > > Conclusion : 937 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 937 Avis | | Simplicité d’utilisation | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Act\! - **Pays**: Scottsdale, É.-U. - **Entreprise fondée en**: 1987 ## Contexte commercial - **Prix à partir de**: 30,00 € - **Type de licence**: (pendant l'essai gratuit) - **Prix**: Act\! Premium Desktop ou Cloud 30 € utilisateur/mois facturation annuelle - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, français, néerlandais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Belgique, France, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Suisse, États-Unis ## Fonctionnalités - A/B Testing - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse de l'évolution des ventes - Analyse des campagnes - Analyse des ventes - Analyse visuelle - Application mobile - Automatisation du marketing - Autoresponders - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - CRM - CTA personnalisables - Calendrier de marketing - Campagnes de drip marketing - Campagnes multiples ## Intégrations (24 au total) - BigCommerce - Dropbox - Ecwid - Eventbrite - FreshBooks - Freshdesk - Google Contacts - Google Workspace - Instagram - LinkedIn for Business - Meta for Business - Microsoft 365 - Microsoft Outlook - QuickBooks Online - Shopify ... et 9 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion de contacts](https://www.softwareadvice.fr/directory/434/contact-management/software) ## Catégories connexes - [Logiciels de gestion de contacts](https://www.softwareadvice.fr/directory/434/contact-management/software) - [Logiciels de CRM pour start-up](https://www.softwareadvice.fr/directory/3235/startup/software) - [Logiciels de marketing automation](https://www.softwareadvice.fr/directory/1686/automation/software) - [Logiciels CRM](https://www.softwareadvice.fr/directory/4153/crm/software) - [Logiciels de CRM pour assureurs](https://www.softwareadvice.fr/directory/342/insurance-crm/software) ## Logiciels similaires 1. [HubSpot CRM](https://www.softwareadvice.fr/software/1854/hubspot) — 4.5/5 (4491 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.fr/software/2764/salesforce-sales-cloud) — 4.4/5 (18812 reviews) 3. [Zoho CRM](https://www.softwareadvice.fr/software/392464/zoho-crm) — 4.3/5 (7003 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.fr/software/392397/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 5. [Dynamics 365](https://www.softwareadvice.fr/software/106335/microsoft-dynamics-crm) — 4.4/5 (5860 reviews) ## Avis ### "Great TECH-Support, and I’m looking for a replacement for ACT\!" — 5.0/5 > **Steve** | *30 août 2026* | Services à la personne et aux familles | Taux de recommandation : 7.0/10 > > **Avantages**: Ability to make compelling email templates to send to customers. Also ability to customize screens with custom fields and to have dynamic groups. > > **Inconvénients**: As a 30-year Customer, I was disappointed when new pricing came into effect a couple of years ago and removed the AMA features I was used to (DRIP with conditional sending of subsequent templates) No way to treat a long-term customer\! Annother sticking point is that AMA stopped working because I wasn’t aware I had to do an upgrade. My license was fully paid up and I did not see any communications from the company about the necessary upgrade or else ACT\! AMA wouldn’t work. As a result, it wasn’t until I needed to use it that I found out it wouldn’t work. Bad timing\! I had a deadline to meet and I had no clue why AMA would not work. It wasn’t until I called Technical Support that the issue was resolved. I AM RESEARCHING FOR A SUITABLE REPLACEMENT FOR ACT\! > > Once I got my product upgraded with excellent TECH-Support Rep I was happy to get back to using the product the way I’m used to, with reduced functionality. Still wish I didn’t have to pay much more money for functionality I used to have under my previous price plan. Makes me feel like there’s no acknowledgement of being a customer for over 30 years. ----- ### "Seems great, if I can get it to do the things I was told it would." — 4.0/5 > **Larah** | *17 août 2026* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: What I liked most would be the ability to integrate multiple functionalities into a single CRM, such as marketing, email tracking, etch. My initial salesperson was great and after I spoke to a couple of people I got a great person to help with designing my CRM to fit my needs. > > **Inconvénients**: My initial onboarding person I was assigned was unfamiliar with my industry and it was very offputting when I just investing $720 under the impression it was customizable to what I needed. However I found it was I just had to pay again to receive the assistance I needed. > > So far I am on the fence, I have had great experiences with 3 people and not so great with 2. I tthink my final decision will be determined once I speak to the person who is building out the system to fit my needs. ----- ### "ACT cloud for Marketing" — 5.0/5 > **Tracy** | *12 juin 2024* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using ACT for 19+ years. To make the switch to the cloud version just seemed logical. It has the basics features that we need and was simple to transfer over to the client. > > **Inconvénients**: ACT does not have all the bells and whistles that we would like such as power dialers and automatic reporting. > > ACT is a solid program and has been working for us since 1999. The cloud based version is new for our company but one we are welcoming since we want to speed up the database process. The old desktop version has become super slow and time consuming with freezes and overall slowdowns navigating through the CRM. ----- ### "Superb system with a few minor niggles" — 4.0/5 > **Clive** | *16 juillet 2026* | Services juridiques | Taux de recommandation : 9.0/10 > > **Avantages**: When deciding to go down the path of a CRM I did exhaustive research and did try a couple. However the ease of use and the ability to adjust the layout to my own requirements won me over. Cost wise, it is not the cheapest, but definitely worth the price. The sales team have been a great help, once you start down this path, you will need their support to start with. > > **Inconvénients**: Act\! does not interact with the new Outlook email system, this means that if you rely on meetings etc being automatically confirmed with your client, you will need to do this manually. Customer support is a weaker link, there are many on-line tutorials, but sometimes you just need a quick chat to solve an issue, however you keep being referred to an additional cost in a support package. > > I enjoy working with this system, and once integrated into you process', it is impossible to think of how it used to be\! Apart from the minor niggles, Act\! is definitely worth a closer look. ----- ### "Great Sales Tool\!\!" — 5.0/5 > **Mike** | *11 août 2026* | Biens de consommation | Taux de recommandation : 9.0/10 > > **Avantages**: I like the ease of ACT\! Once you get the hang of the service it is great to use, the price is very nice for the annual fee. > > **Inconvénients**: The beginning trying to navigate is a little hard but the videos and customer service is very helpful > > My overall experience for the past 8 years is that it has been a great tool to keep my customer contacts, quotes and PO's organized and can easily look back when i am going into a customer on the previous equipment we have worked with them on. It has helped with the sales alot\!\! ----- Page : 1/39\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/3259/act-crm?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/3259/act-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées