En savoir plus sur Act!

Act! Premium est la solution idéale pour les petites et moyennes entreprises qui veulent améliorer leur communication, augmenter leurs ventes et fidéliser leurs clients sur le long terme. Une grande flexibilité et de nombreux choix et options font d’Act! Premium un système capable de s'adapter à n’importe quel modèle commercial. Personnalisez l’interface pour adapter le déploiement et l'accès en fonction de votre méthodologie d’entreprise, des processus approuvés de votre secteur d'activité ou simplement de vos propres préférences. Avec Act! Premium, les possibilités sont illimitées.
Act! Logiciel - 1
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Vidéo de Act!
Act! Logiciel - 1 - aperçu
Act! Logiciel - 2 - aperçu
Act! Logiciel - 3 - aperçu
Act! Logiciel - 4 - aperçu

Act! - Prix

Act! n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Act! est disponible à partir de 30,00 €/mois.

À partir de :
30,00 €/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Act! - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,7
Fonctionnalités
3,7
Simplicité
3,7
Support client
3,3
Perry
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/08/2018

Excellent Software! I run my entire business on ACT!

My Experience with ACT has been great. I have spoken to support on occasion and they are very knowledgeable and supportive, and have always resolved any issues or questions I have. The one great feature of ACT is that it is on my laptop. So if I travel or the internet is down, I can still function - not so with SF.

Avantages

It is very simple to use and yet very powerful. It provides me with Notes and Histories and as many fields as I need to put in data about my customers and vendors. It is linked to my phone as well as my admins data. I really cannot see running my business without ACT.

Inconvénients

really nothing to complain about. they do updates and patches to fix any issues I have ever encountered

Fritz
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2023

Small Business Owner & ACT! User since V2

I'm a small business owner, mostly focused on selling services and ACT! has enabled me to manage all aspects of selling, marketing, client communications and far more. Great customer support over the past almost 30 years as an ACT! user.

Avantages

Ability to customize the product for my preferred activities - follow-ups, invoicing, managing client relations, sales pipeline tracking and more.

Inconvénients

Nothing to complain about as they've gotten the product to work efficiently with the past 6 or 7 versions. Upgrading used to be inconvenient but they've made the upgrade process seemless

Réponse de Act!

Hey thanks Fritz, it sounds like Act! is helping you out. You're helping us out by spreading the word - so thanks for taking the time to share!

Répondu le 03/02/2023
Nicole
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
4

2
Publié le 08/03/2018

ACT has many features, but most of them are cumbersome and lacking full functionality.

Avantages

Our office has been using this product since before I started. It is a solid database program and if that is all you want to do is have a large database of contacts, then this performs well.

Inconvénients

I dislike how this is still only available for windows computers which makes communicating information in an office with both Mac and PC impossible. Also, the outlook plug in that allows emails to be synced with a contact in ACT will only link emails to the PRIMARY contact. So that means you have to manually sync that. If you are emailing over 100 emails a day, you end up either spending most of your time manually syncing contacts or just foregoing this feature. Also, you can only add 4 contacts to a company. Often times, we need to have upwards of 6-10 contacts for a company so the inability to add more is a huge issue. And since ACT isn't online, any changes made on any employee computers while not connected to the server means no one else has access to that info until they make it back to the office to sync. Which means our data is never fully up to date. There are so many problems with this software that we often don't try to take advantage of any of the other functions.

Réponse de Act!

Hi Nicole,

Thanks for your feedback!

You're correct that our main desktop product is only available for PC. Did you know we do offer a fully web-based solution, Act! Premium Cloud? This works great on PC and Mac, as well as keeping your data online on our hosted cloud servers.

It sounds like your business could make good use of the features available via Act! Cloud - might be worth checking it out at act.com - we do offer a free trial too.

We'll definitely be taking your feedback on board for future releases - especially what you've said around email syncing. We've got some major improvements planned in this area in the next release (20.1).

Lastly, there should be no limit to how many contacts can be assigned to a company - if you're having issues adding more than 4, I'd definitely recommend contacting customer support, who'll be happy to help.

If there's anything more we can do to help, please let us know!

Thanks again,

Jon,
Act! Social Media Team

Répondu le 12/03/2018
Ernest
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/03/2023

ACT! Review

great product grreat features great support team even weekends keep up the good work

Avantages

as an existing ACT! user i was already familiar with product. the cloud feature is great in a remote team environment

Inconvénients

not being able to synchronise databases across cloud platform. have to do on desktop version

Réponse de Act!

Thank you, Ernest, for sharing this feedback! We appreciate it and love hearing from our customers!

Répondu le 31/03/2023
Andrew
  • Secteur d'activité : Nanotechnologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
2
Simplicité
4
Support client
3

5
Publié le 18/01/2023

Good first CRM

Positive experience and we are using the custom fields. I wish you could make some fields limited based on other field inputs. ACT! is great if you are just getting into CRM and want to get your business up and running quickly, this is one of the reasons it is such a popular choice. They have been doing CRM for a very long time.

Avantages

Easy to setup and have customized fields. They have an option to run on your own server to avoid monthly fees of other CRM options.

Inconvénients

Once you have over 10,000 contacts. It is harder and slower to organize CRM. Works much better for smaller contact lists.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi passer à Act!

Cost of alternatives were much higher for similar features.

Réponse de Act!

Hey thanks Andrew, it sounds like Act! is helping you out. You're helping us out by spreading the word - so thanks for taking the time to share!

Répondu le 20/01/2023

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