En savoir plus sur Lucky Orange

Lucky Orange est une suite d'outils d'optimisation de la conversion conçue pour aider les entreprises à suivre les visiteurs et à interagir avec eux à l'aide de heat maps, de tableaux de bord, d'un chat en direct, de sondages, etc. Les administrateurs peuvent obtenir des informations sur les domaines problématiques dans les formulaires du site Internet grâce à des rapports. Lucky Orange permet aux superviseurs de suivre le nombre de visiteurs du site Internet en temps réel et de créer des entonnoirs de conversion à l'aide d'un tableau de bord centralisé. Les agents peuvent communiquer avec d'autres opérateurs, personnaliser le widget de chat pour établir l'identité de la marque et utiliser des réponses prédéfinies pour répondre aux requêtes des clients. De plus, les responsables peuvent configurer des déclencheurs pour afficher des sondages, capturer les activités des visiteurs et segmenter les enregistrements en fonction du navigateur, de l'appareil, du comportement, du système d'exploitation et d'autres critères. Lucky Orange facilite l'intégration à divers systèmes tiers tels que Joomla, Magento, Instapage, Shopify, Weebly et d'autres encore. Le produit est disponible sous forme d'abonnements mensuels, annuels et bisannuels et l'assistance est assurée via des FAQ, de la documentation, une messagerie instantanée, par e-mail et à l'aide d'autres outils en ligne.
Lucky Orange Logiciel - 1
Lucky Orange Logiciel - 2
Lucky Orange Logiciel - 3
Lucky Orange Logiciel - 4
Lucky Orange Logiciel - 5
Lucky Orange Logiciel - 6
Vidéo de Lucky Orange
Lucky Orange Logiciel - 1 - aperçu
Lucky Orange Logiciel - 2 - aperçu
Lucky Orange Logiciel - 3 - aperçu
Lucky Orange Logiciel - 4 - aperçu
Lucky Orange Logiciel - 5 - aperçu

Lucky Orange - Prix

Lucky Orange est disponible en version gratuite et propose un essai gratuit. La version payante de Lucky Orange est disponible à partir de 39,00 $US/mois.

À partir de :
39,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

Produits similaires à Lucky Orange

Lucky Orange - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,6
Simplicité
4,7
Support client
4,7
frantz
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/05/2022

Progressif

Avantages

exactitude dans les données transmise par le site

Inconvénients

le statistiques des visiteurs n'est pas toujours juste ,il y a des visiteurs qui ne sont pas compter

Réponse de Lucky Orange

Merci, Frantz! We appreciate the time you took to leave us a review. Nothing feels better than finding ways that make your customer experience better than ever. Sometimes visitor counts may differ from what is shown by Google Analytics due to how we track people who bounce quickly. I would be more than happy to discuss it with you - send an email to [email protected] to get that conversation started. Again, thank you for your review!

Cheers - Bradley from Lucky Orange

Répondu le 17/05/2022
George
George
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 20/07/2022

Look no further

Overall the experience has been great

Avantages

I like the interface and the responsiveness of the software, it is very accurate and the filters available give me great insights. The other thing that I love is the user profiles that monitor how many times the user has visited and on what devices etc.

Inconvénients

For me I cannot fault lucky orange. I would like to be able to see further into the past (they have improved this with the latest update) but it's not a big deal.

Alternatives envisagées 

Hotjar

Réponse de Lucky Orange

Wow, these are the words we love to hear! So glad that you've been able to discover valuable insights from our tools to optimize your website. Please don't hesitate to let us know if there's anything else we can do for you. Happy tracking!

Cheers - Bradley from Lucky Orange

Répondu le 25/07/2022
Quynh
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
4

5
Publié le 30/01/2024

The heatmapping and website analysis tool you need for your business

It has been quite good and was a good transition away from another provider we used to have that didn't really give us the information we needed.

Avantages

I like that it provides a very easy display of your heatmapping so that you can make changes and adjustments to your site/landing pages for better conversion.

Inconvénients

The funnel feature doesn't seem to work at all. It doesn't accurately track how far people make it through your funnel...and the data retention that Lucky Orange has is quite minimal. It'd be great if we could see data that extends beyond 60 days...

Réponse de Lucky Orange

Thank you for your review, Quynh! We love that you’ve been able to gain so much insight from our tools! Heatmaps are a powerful way to see where people interact with your website. Visitor behavior really makes a huge difference in your conversion optimization efforts.

Regarding your cons, could you please reach out to [email protected] referencing this review? Lucky Orange offers extended data storage beyond 60 days, and we would be happy to walk you through it. Additionally, we would like to investigate what you’re experiencing with our conversion funnels. Simply send us an email to get the ball rolling. We look forward to hearing from you soon!

Cheers - Emilia from Lucky Orange

Répondu le 02/02/2024
Josh
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 29/05/2024

Great insight for user behaviours

Overall, great! Grateful for the valuable insight I gain, even though I am not using it to it's full potential yet.

Avantages

I like being able see the decision making process users were using when navigating the site.

Inconvénients

I had to watch tutorials and sit in on a webinar to understand how to use it. Would have likes a Starter Tutorial for Dummies. I am a novice and the service was recommended by our developer.

Réponse de Lucky Orange

We appreciate the time you took to leave us a review, Josh! Love that you’ve been able to gain so much insight from watching visitors. Getting the front row seat to what people experience makes all the difference. Regarding your feedback for a starter tutorial, we provide all users with a free walkthrough with one of our experts to help you get to know Lucky Orange, how to get the most out of our features and answer any questions you have. We would be happy to get your walkthrough scheduled, so please reply to my last email to get that booked! You’ll be able to find the best time that works in your schedule. Again, thank you for your review, and don’t hesitate to reach out if you need anything in the meantime!

Cheers - Justin from Lucky Orange

Répondu le 06/06/2024
Stephen
  • Secteur d'activité : Musique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

3
Publié le 06/12/2022

Lucky Orange is a Critical Tool at a Great Price

I've only had to contact customer support one time and they were very quick to respond and resolve my issue. They seem like a talented group of people. Very professional and excellent customer service.

Avantages

What I like most is that I can watch my potential customers sessions exactly from their perspective while they are on my site. Doing so makes obvious the differences between where I thought a customer would go verses where they are actually going. This helps me determine what changes and improvements I need to make. It identifies errors that I didn't know were happening. It shows me areas where customers have trouble finding things or navigating. I also love the live view feature and can watch customer's sessions from their perspective in real time. I've been able to walk users through things.

Inconvénients

The videos sometimes don't load well for me or I have to keep clicking the play button. That could be because I'm using FireFox on a VPN with very heavy threat protection. Despite that, the playback is adequate and I have not pursued a resolution to that issue. Still totally worth it. Although the video information is critical and extremely helpful, it actually can seem torturous and highly annoying to watch customer sessions because they click all over the place other than what I want them to click on. I can't watch that for very long and sometimes my customers will be on my site for close to an hour before they buy. I only really watch sessions where the user visited more than 3 pages.

Réponse de Lucky Orange

Thank you for leaving us a review! Using live Session Recordings and Chat to direct your website visitors is a great way to understand where they might have trouble navigating your site. Using a VPN is likely why you are running into problems while viewing Sessions. If you send us an email to Support@luckyorange, we can ensure there isn't something else at play. Happy tracking!

Cheers - Bradley from Lucky Orange

Répondu le 12/12/2022

Catégories connexes