En savoir plus sur Cin7 Omni

Cin7 est une solution cloud de gestion de commerce de détail avec des fonctionnalités d'e-commerce, de gestion des stocks, de PDV (point de vente) et de reporting. La solution combine les fonctions de gestion des stocks, de PDV, de 3PL (Third-party Logistics) et d'EDI (Electronic Data Interchange) dans une seule solution. Cin7 permet aux commerces de détail de suivre les niveaux de stock en temps réel dans plusieurs entrepôts pour éviter les ruptures ou les excédents de stocks. En outre, la solution permet aux cadres de calculer le prix de revient et le prix de vente exacts des produits sur la base de règles prédéterminées. Avec la fonctionnalité de PDV de Cin7, les vendeurs peuvent suivre les stocks en temps réel tout en traitant les ventes en caisse depuis n'importe quel appareil mobile. Elle permet également aux utilisateurs de traiter les paiements et de gérer les comptes. Grâce à la fonctionnalité de PDV, les commerces de détail peuvent mener des campagnes promotionnelles et proposer des programmes de fidélité en offrant des remises et des cartes-cadeaux. La solution est idéale pour les commerces de détail qui vendent des produits tels que des articles de mode et des vêtements, des revêtements de sol, des meubles, ainsi que des appareils électroniques et électroménagers.
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Vidéo de Cin7 Omni
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Cin7 Omni - Prix

Cin7 Omni n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Cin7 Omni est disponible à partir de 325,00 $US/mois.

À partir de :
325,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Cin7 Omni - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
4,2
Simplicité
4,2
Support client
4,1
James
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/08/2016

Cin7 Experience

We are extremely happy with our CIN7 experience so far (about 9 months).

Previously we had found inventory management systems trying to do too much generally did nothing well. So when we decided to change we were initially looking for something simpler in the hope we could find something that would at least do the basics very well.

After trialing Cin7 we were surprised but also a little hesitant because its has a full suite of features (like our old system). BUT i am very glad we took the risk. I never expected to move so much of our business management out of the backend of our website and into our inventory/sales system. It has changed the way we run our business and vastly improved the information and reporting our staff have available, which also improves our customers experience.

The system is reliable, easy to use, has advanced features, has a fairly straight forward API, and the CIN7 support has also been very helpful. They actually want to set you up and get you using their system properly (whats the point of having all these features if you dont know how to use them).

No off the shelf system is without its flaws as each business is different. For us we would like the manufacturing module built out for more high volume manufacturing, at the moment its a bit boutique. 'Kitting' is also a bit underdeveloped.

This is a good SAS and i would recommend it!

James
Ecommerce and Manufacturing

Avantages

The system is reliable, easy to use, has advanced features, has a fairly straight forward API, and the CIN7 support has also been very helpful. They actually want to set you up and get you using their system properly (whats the point of having all these features if you dont know how to use them).

Inconvénients

No off the shelf system is without its flaws as each business is different. For us we would like the manufacturing module built out for more high volume manufacturing, at the moment its a bit boutique. 'Kitting' is also a bit underdeveloped.

Réponse de Cin7

Hi, thank you for the 5 star review! It's great to hear your experience with Cin7 continues to be great! We look forward to the continued support and value you as a customer.

Répondu le 16/08/2016
Chris
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 15/08/2016

Cin7 Review

We started using both Xero & CIN7 in January 2014 and so far, both systems are working extremely well for us.

We have two business units. We roast and package coffee locally here in Australia as well as import a premium finished coffee product from Europe.

Cin7's ability to produce a customised system has allowed both business units to seamlessly integrate with Xero.

Our production module within Cin7 allows us to accurately record raw materials and WIP so as to correctly transfer our stock position into Xero. Additionally, the BOM module really supports our customised selling strategy by allowing us to take different products to make up a customer specific final package. There are numerous benefits of this module which include detailed packing slips to ensure accurate picking, summarised invoices so that the customer receives a neatly finished invoice and very importantly, accurate costings.

Cin7's foreign currency and freight allocation capabilities has also allowed our imported products to be accurately record in Xero.

On the front end, our B2B module built by Cin7 has resulted in efficient order taking that integrates into Xero with the push of the data transfer function. This is extremely efficient during the bank reconciliation process.

The main area for improvement revolve around Cin7's handling of gst free products.We had some teething problems on both the purchase and sales side of things as the majority of our products are gst free. However, by working closely with the Cin7 support team, we have been able to resolve this from both a recording of revenue/purchases and reporting perspective.

I would definitely (and already have) recommend Cin7. A cost effective and efficient customer and inventory management system.

Réponse de Cin7

Hi, thank you for the 4 star review! It's great to hear that Cin7 and Xero have been a great asset to your business! We look forward to the continued support and value you as a customer.

Répondu le 18/08/2016
Karen
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
1

2
Publié le 29/11/2017

Great potential - poor customer communication hobbles it

Avantages

Solid database with easy search functionality. Cloud-based is fantastic. It never goes down and we can work remotely. Easy interface makes order entry fast. If you are using nothing or spread-sheets you will think this is the greatest thing ever! We were using MYOB Exo, so we noticed some improvements, but also some lost attributes.
If you look at it on paper, Cin7 has fantastic features that should make running a business effortlessly. These include integrations with ECommerce sites, Smart Buyer for purchasing, integration with Xero, B2B website etc. We were sold on many of these but in reality, Cin7 is not a complete product. Most of the features seem to work, however, if you want two features, they don't work together. If you want the features to work properly they will fix it for a cost.

Inconvénients

Most of the problems I see with Cin7 are to do with customer support and knowledge about how business works. We try to be clear about what our requirements are: we are a mid-sized company with 40 years experience experience in import/export. Despite having an excellent team that are quite computer-saavy, I've repeatedly been told by support its 'user error' when reporting a bug. Tickets often get closed when the problem being fixed. Support lost so many of our tickets I was asked to reenter all those outstanding (so I have to project manage their bug fixes) Following that we was accused of being 'high maintenance customer' because we had more than 20 tickets entered in a month. That might give some scope to our problems with Cin7.
I have offered to meet with the developers and explain what we need and why it makes business sense, but have been told they are busy with other projects and have continued to battle with support to get our issues fixed.
One error we reported (products with 3 options freezing in B2B website) they insisted wasn't an error. Then they said it was couldnt be fixed. Then they said it was a new feature request (it had worked for 8 months lol) and we could pay them to programme it for us... outrageous given its not a feature unique for us. In the end, our newest employee (who claims he doesnt know much about computers) found the problem and fixed it. No acknowledgement from Cin7.
Another example is why I'm doing this review to get fixed - Smart Buyer calculates how much to order based on previous sales and what you want to hold on your shelf BUT ignores any incoming stock and any back orders. Obviously not logical.
CIN7 need to stop and listen to their customers and be less concerned with squeezing more money out of us.

Réponse de Cin7

Thank you for your feedback Karen. I'm sorry we have not been able to meet your expectations in this case. One of our team will be in touch today regarding the smart buyer changes you are looking for.

Répondu le 04/12/2017
Mahmoud
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 23/11/2022

Cin7 review

Avantages

Cin7 a software like no other. We have used it and found it to be easy to integrate.

Inconvénients

The problem is that it is a bit expensive

Wayne
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 19/12/2022

Cin7

While we are still transitioning over to Cin7 and the company is new to this form of inventory management, it is clear that this software will be a great enabler in automating processes and faciliting the management of cash flows, inventory management, orders and sales. The transitioning process has been a challenge as we are a small company (16 employees). We have really appreciated the support, patience and clear explanations to issues raised by us in our training by [SENSITIVE CONTENT]

Avantages

The software facilitated the transition from a manual, excel spreadsheet based inventory management system to a software dedicated system - which saves us a lot of time. The processing of orders and automatic updating of stock levels is very helpful. Connectivity with Xero and Shopify.

Inconvénients

Ability to remove BOMs - need to go through Cin7 to facilitate this.

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