En savoir plus sur Paytm

Paytm is an accounts payable software that helps businesses with compiling invoices, setting up automatic and scheduled payments, and keeping track of business expenses. The main features of Paytm include payment scheduling, automated syncing, credit card processing, and automatic payments.
Paytm Logiciel - 1

Paytm - Prix

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Version gratuite :
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Version d'essai gratuite :
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Paytm - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,5
Simplicité
4,4
Support client
3,8
Ajit
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 17/02/2022

Most Reliable Payment Processing All-In features App

I am using Paytm for last 3-5 years and It is very easy and convenient payment app for your needs. Paytm provide us Postpaid option, Credit card payment option with cashback offers, Personal Loan facility, Jackpots, Shopping option etc. Even you can check your credit score free of cost. Mobile rechage, All Bills payments, Mobile Postpaid, Insurance, Stock investment options and all other multiple options are there. You just need to install Paytm app and be realx. Thankful to Paytm for each and every thing. The best thing that payment never stuck in case of Paytm. Its very smooth mode of payment processing.

Avantages

There are so many features in Paytm. I like the Paytm wallet, balance transfer from Wallet to Bank feature..
You can easily load the money via debit card or credit card in your Paytm wallet at minimum charges and then as per requirement, you can transfer money from wallet to bank account free of cost with no hidden charges. Also you can easily scan code or transfer money to someone's account.

Inconvénients

There should be an improvement in Paytm section of cashback points offer of Paytm. Cashback points redemption value is so less. It should be high as per the transactions are done via Paytm. Other Feature are ok to deal with.

César
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 24/05/2022

An excellent service, but with a very specific use

Paytm is very reliable, I had no problems with the platforms, and all the transactions I made were 100% successful. I am very satisfied with this service.

Avantages

Paytm is a very safe and flexible service, it is accepted by many places and also accepts many other forms of payment that help complement the experience. Transactions are carried out quite efficiently and safely. The security methods are good and the refund system is very good. Paytm helps save time and gain efficiency. Paytm is the future of digital banking transactions.

Inconvénients

The speed of transfers and refunds is quite slow. The limitation of only being able to use it in India is frustrating because it is a very good service that can compete with other platforms of this style.

Rajkishore
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
3

4
Publié le 06/08/2022

Easy to use payment tool but need improvement

My overall experience is average as I am using Paytm for my personal use rather than business use due to it's bad performance for busines owners. I would like to use this to send money to anyone and pay utility bills easily but to use this for accepting payments from customers I wouldn't recommend this. So I selected Razorpay for my business payments.

Avantages

Paytm is a payment solution tool.
1. Here you can pay your utility bills and can send money to anyone easily.
2. Can book travel tickets like bus, train and flight ticket with great offers.
3. Easy to use UI which everyone can operate.
4. All-in-one tool for money transfer, utility bill payment, purchase voucher and many more.
5. Can pay the bill on restaurant, petrol pump, store by scanning the QR code.
6. It allows business owners to register with Paytm business to accept payments from their customers.
7. On every transaction it provides variety of rewards.
8. With Paytm business you can create payment link and share with customers to accept payments easily with lowest charges.
9. On Paytm business, UPI & wallet payments are charges free and instant.
10. You can upgrade and integrate with your website for smooth checkout and payment process.
11. It can be accessed by both web and mobile devices.
12. With Paytm business app you can check all the transactions on single dashboard and can export the report.

Inconvénients

Paytm has lots of issues which needs improvement.
1. When it comes to business owners, without website you can't use Paytm payment gateway.
2. With Paytm business it doesn't allow multiple payment methods like Razorpay does.
3. Sometimes transaction fees are not transparent.
4. Customer support is pathetic. They don't reply on time and never resolve issues properly.

Alternatives envisagées 

Razorpay
Scott
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
3

3
Publié le 25/08/2022

Paytm

In the start it was a 5 star experience and then all the problems began with the customer service and chats were all aisa based that did not give much options

Avantages

I liked that when I used to use paytm it was easy to make payments and there was a lot of cashback options

Inconvénients

They ask to do the kyc I had to book an appointment and then the paytm personnel did not turn up 2 times and have to load money in the wallet and there was many issues with it while using it, soni switched to google pay as I felt that if the customer service is bad then I don't see it as a long term payment option for me

Sumegha
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/07/2022

Paytm runs my life almost hassle free

Love it with warts and all.

Avantages

I like the ease of making payments anywhere anytime. I like the fact that it lets you all your bank accounts, credit and debit cards in one place. I like the fact that it keeps all the record of even a tiny transaction and when in doubt you can easily cross check it. You always have a digital proof of every penny spent. Unlike some payment gateways, it has own wallet which I use just like a cash wallet. I am back in home country for over 4 years now and but for Paytm, it was impossible for me run my household alone and more particularity during Corona pandemic.

Inconvénients

Once it runs it runs but when you hit an issue, it is too too stressful to resolve it. Customer service is good but they try to push you to use digital processes primarily. Recently I struggled for almost 3 months to update KYC despite doing the needful many times. Paytm should understand that's it can be very difficult for some people to visit a KYC point. Also very difficult to retrieve a wrong transaction, I had this issue once and I was asked to fill a form digitally, scan it and send it back via Paytm digital help gateway. It was far too difficult task despite very tech savvy. I suffered the loss rater than suffering the complex process of retrieving it.

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