En savoir plus sur Shift4Shop

3dcart est une solution cloud d'e-commerce qui aide les entreprises à créer des boutiques en ligne avec des fonctionnalités d'expédition et de paiement intégrées. Les entreprises peuvent créer des boutiques en ligne à l'aide de leurs propres designs ou en utilisant des thèmes prédéfinis. Après avoir créé une boutique, les entreprises peuvent créer des catalogues de produits en téléchargeant des images, des dimensions de produit et d'autres informations dans un tableau de bord centralisé. De plus, les utilisateurs peuvent gérer des commandes, suivre des factures et appliquer des frais d'expédition grâce à des intégrations tierces avec des solutions de comptabilité et de drop shipping. 3dcart permet aux entreprises de promouvoir leurs sites web sur des moteurs de recherche et des réseaux sociaux. La solution s'intègre à la gestion Google Adwords, à la gestion des profils Facebook, à l'optimisation des recherches sur les réseaux sociaux et plus encore. 3dcart propose également une solution de panier d'achats qui aide les entreprises à créer des pages de paiement et à accepter les paiements avec une application de PDV (point de vente) pour iPad. De plus, les entreprises peuvent utiliser des intégrations avec de nombreux outils tiers, allant des solutions d'e-mail marketing aux systèmes de gestion d'entrepôt.
Shift4Shop Logiciel - 1
Shift4Shop Logiciel - 2
Shift4Shop Logiciel - 3
Shift4Shop Logiciel - 1 - aperçu
Shift4Shop Logiciel - 2 - aperçu
Shift4Shop Logiciel - 3 - aperçu

Shift4Shop - Prix

Shift4Shop est disponible en version gratuite et ne propose pas d'essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Oui
Version d'essai gratuite :
Non

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Shift4Shop - Avis

Note globale

4,1
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
4,0
Simplicité
4,0
Support client
3,9
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Tous les avis sur Shift4Shop

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130 avis
Scott
Scott
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 09/03/2022

Shift4shop Best FREE Shopping Platform Out There

Avantages

Like the fact that its an entire platform like all the rest you pay for but its FREE!

Inconvénients

Not found any as of yet any negative issues

Megan
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
2

4,0
Publié le 29/12/2021

Good for the price

It's a decent ecommerce platform. Easy enough for beginners and best of all its free.

Avantages

Shift4Shop (previously 3dcart) is a FREE website ecommerce platform. Unlike some of their competitors that charge you for every transaction, Shift4shop does not take a commission and they do not charge a monthly fee. It really is free, which is amazing. You do need to use their credit card processor, and the fee is 3%. But you will pay a CC processor no matter what, so ultimately the ecommerce website is still free.
They have templates that are ready to go and are pretty decent. Updates are done automatically, so you don't need to be a techy to keep up (this was a concern when we previously self hosted and did Woocommerce). Ultimately we are happy and would recommend Shift4shop.

Inconvénients

You have no control over some things. One time the entire website went down. Customer service told me I didn't even have a domain with them - even though it had been working and taking orders until the day before. And their customer service is not good. They are out of the country and have no control. Every issue needs to go to a different department. Which is not a big deal for small things, but when your entire website won't work and you have customers emailing and calling (and ultimately ordering elsewhere) losing an entire day because of poor service is huge. Once their error was fixed, there was no apology or explanation. Before we launch any advertising campaigns or send emails to our customer database I always check the site, to make sure it's working. So the free price does with a tradeoff. I calculated what places like Shopify would take per transaction, vs what I lost in one of being down and I am still way, way ahead.

Alternatives envisagées 

Shopify

Pourquoi choisir Shift4Shop 

Woocommerce and Wordpress always had updates. Then plugins would stop working. And ultimately I don't have the skills or time to trace down every tiny issue all the time.

Logiciel antérieur 

WooCommerce

Pourquoi passer à Shift4Shop

Price. Shopify would be taking a cut of every sale. And my margins are already tight.
Angelina
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 16/01/2025

Horribly unprofessional, littler regard for their customers.

Terribly unprofessional. I would highly recommend using any other company to host your website.

Avantages

Because of the aftermath I couldn't possibly recommend this company for any reason.

Inconvénients

I cannot use 2 of their payment providers and was told I could bring in my own option. After months of not hearing back, they suddenly changed their mind and told me I had to pay a bill for services I didn't receive from them before they would let me back into my site. I could have exported the contents to transfer if I had been warned.

This is unbelievable. It is well documented that I emailed and didnt hear back, I included many people and they never replied. How can you hold my property hostage to services that weren't rendered?

You guys will end up with a class action lawsuit for this. When you do, I hope a lawyer contacts me. My email is my first and last name together at gmail.com if anyone is interested.

Utilisateur vérifié
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

5,0
Publié le 04/12/2019

Great Solution for Growing Online Sales

3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost. We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price. The headaches were minor in comparison to what 3dCart has done for us!

Avantages

For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.

Inconvénients

The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process. Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.

Alternatives envisagées 

Adobe Commerce, BigCommerce et Shopify

Pourquoi choisir Shift4Shop 

Too few products able to be listed for the cost - as our business expanded its product base, we couldn't afford EcWid.

Pourquoi passer à Shift4Shop

3dCart offered more features for the price, except for possibly BigCommerce.
Jim
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 07/08/2019

Viewing On Line Commerce in 3D

We have been able to offer financed products through 3D Cart and Klarna which has helped our on-line sales. It appears that 3D cart has a ways to go to make their web services seamless for less than IT Manager level users.

Avantages

Initially because it allowed us to utilize Klarna. As we converted from ARI, I found that the site was much easier to navigate and manage than ARI.

Inconvénients

Sizing of the photos. Some of the pages require a specific size of photo which isn't readily available. I haven't identified the path to convert what I want to what will fit, so my photos aren't consistent and frankly look amateur. When asked, the 3D staff said that they don't have a solution for this.

Alternatives envisagées 

WooCommerce et Shopify

Pourquoi choisir Shift4Shop 

ARI didn't have a connection with Klarna or the other financing options for parts or bikes.

Pourquoi passer à Shift4Shop

The conversations I had with the rep were relaxed and informative. He returned my calls promptly and answered all the questions I had developed speaking ( and not speaking) with the other providers.
Kelly
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
2
Support client
1

3,0
Publié le 06/07/2023

There are better, easier solutions out there for the same costs

They had an excellent plan where you got the cart free if you used their payment processor. Then they changed that to charge if you did not process a certain amount through that payment processor. They decided to kill my legacy plan and delete my entire store and account out from under me without any warning. It was great until it wasn't.

Avantages

They had an excellent plan where you got the cart free, if you used their payment processor. Lots of apps are included. Can use "out of the box" without having to add a bunch of paid options.

Inconvénients

Their apps and setup are confusing and hard to figure out for someone just starting out. Single plan. One price good for established ecomm not good for start ups.

Alternatives envisagées 

Shopify

Pourquoi passer à Shift4Shop

The free option when using their payment processors.
Jared
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
2
Simplicité
1
Support client
1

2,0
Publié le 23/03/2023

Shift on past Shift4Shop and don't look back

Very negative. I gave it a try, they fell flat and didn't get up. I'm planning on taking my site down and finding a better solution that actually is stable and works.

Avantages

Free, no fees except a processing percentage inline with other options.

Inconvénients

Instructions to set up the site and transfer over your domain were missing. Hours wasted when I had to perform a specific ticket to get it to work that wasn't listed or documented. Setup is atrocious, not fluid, old outdated. I finished setup and took my site live and found out the credit card processing wasn't working. Several messages to support and the reply's back were so incoherent, no one could understand what they were saying. It wasn't even proper English or legible. I have missed over a month of sales because of how bad their processing setup is. Some of the support staff are ok, some shouldn't be allowed to work in the tech sector and should require adult supervision.

Alternatives envisagées 

Wix et BigCommerce

Pourquoi choisir Shift4Shop 

Increased transaction fees

Pourquoi passer à Shift4Shop

No fees is the only reason I gave it a try. Not even worth free.
Trevor
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
1

3,0
Publié le 26/01/2022

Decent platform, but ABSOLUTELY TERRIBLE customer service.

While the program has a decent amount to offer, by far the worst part of it is your access to customer service or technical support. Their support structure is absolutely broken and makes it near impossible to get anything fixed. When you call, you only have access to their "Technical Support Specialists" who often hardly know anything when it comes to technical issues. There is often never a way to get things resolved over the phone, because they are required to create "tickets" that will receive responses at a later time, but once someone responds to your ticket when you send a response back, THEY DON'T RECEIVE IT. I now have been instructed to call them every time I send a response so that one of their support technicians can manually input my response for me. We have had a persisting issue with our website where our products are incorrectly displaying whether they are "In Stock" or "Out of Stock" which is a pretty big deal that has resulted in a loss of tens of thousands of dollars for our business because our customers assume that we are out of stock on our top products. This issue has been going on for over a month now, and they have gotten nowhere. Every time I get on the phone to check the progress of the (now "elevated") ticket, I have to re-explain the issue, and they try to push me to do the same things I have been doing for weeks. I have tried asking and pleading to talk to someone higher up or a developer of some sort, but they tell me that it's impossible. FML.

Avantages

Shift4Shop (formerly 3dcart) is decent for small businesses that need a lot of included functionality fresh out of the box. You have access to a lot of tools if you know how to find and use them.
Unfortunately, if any of these tools break or get held up, good luck getting help with fixing it.

Inconvénients

By far the worst customer support I have experienced in a while. Many of the employees are quite kind and try hard to be helpful, but they send you around in circles and you can never talk to someone who is actually capable of resolving technical issues. Even when tickets are "elevated" and "marked as urgent" I run into the same issues of having to re-explain issues and getting nowhere.
We are personally going on for over a month now with an unresolved issue that is significantly affecting our business. We have literally NOT MADE ANY PROGRESS on the issue, and it feels like I'm running in endless circles with their Tech Support team. I will go into further detail below.

Alternatives envisagées 

Shopify

Pourquoi passer à Shift4Shop

We are unable to use Shopify and some other big-name Ecomm brands due to the nature of our industry.
Henry
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
4

3,0
Publié le 30/07/2021

Effort Versus Cost

Having used the software for over a year, and keeping up to date with Shift4shop news and regularly scheduled fixes, we are fairly satisficed with the service. It was certainly a learning process, and we spent more time understanding the software than we would compared to a competing service, however the end result is acceptable. For a service that is mostly free to use, we have determined that the amount of work and learning required has been worth it.

Avantages

We are constantly discovering new functions as the software is being used on a daily basis. Shift4shop truly has everything we need to operate a successful e-commerce business, and at no upfront cost (terms apply to that assessment). As far as we can determine, there are no essential features missing from the services that Shift4shop offers.

Inconvénients

The software is most definitely not user-friendly for the common e-commerce entrepreneur. When we first starting using Shift4shop in early 2020, composing our storefront was a nightmare, and required that every member of our team need learn information, processes, and language just to navigate and operate the software. (Shift4shop does provide basic video tutorials for most functions, for new users).

Alternatives envisagées 

Shopify

Pourquoi choisir Shift4Shop 

While Zyro provides an excellent and affordable web-building service, their e-commerce integration severely lacked where presentation is concerned. To be clear, Zyro's e-commerce platform is by far more user-friendly in all aspects, but it counts for nothing if the appearance of the optional online store remains to be an eyesore. The switch to Shift4shop has provided us with a traditional-looking online storefront, and countless more essential options we require to be successful.

Logiciel antérieur 

Zyro

Pourquoi passer à Shift4Shop

Plainly put, Shift4shop was chosen for their unbeatable pricing. The decision wasn't easy. Shopify offers many integrations we would have found extremely beneficial to our business, but as we are no to e-commerce, it seemed wise to choose Shift4shop so we could worry about how to operate the business, and not having to fund it by paying for a storefront.
Katie
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 05/09/2019

Love my website!

Avantages

Allows me to offer a large number a variations for my products
Free shipping for specific items only
Integration with Canada Post
Huge database with How To info
Helpful customer service, quick to phone and the chat feature is handy

Inconvénients

Occasional glitches where buttons won't work or tricky to find some menu options
templates are not very customizable unless you have strong coding skills

Alternatives envisagées 

WooCommerce

Pourquoi choisir Shift4Shop 

They didn't allow me to customize my products as much and offer as many variations (had to pay extra). Also didn't allow me to offer select products for free shipping. Also wouldn't integrate with Canada Post and I would have had to pay for a 3rd part website to coordinate this.

Logiciel antérieur 

Shopify

Pourquoi passer à Shift4Shop

3dcart offers features they don't, while being more affordable for my small biz
John
  • Secteur d'activité : Jeux d’argent et casinos
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 29/06/2023

Good service

Avantages

Payout is faster then other soon as a batch out it’s settled faster then others

Inconvénients

They don’t do payout same day at all they should

David
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 20/12/2022

Worst company on the planet

I've been with them for over 15 years and that's the problem, you spend ungodly time getting everything setup and I'm sure they know changing platforms is just not feasible for a small biz!!! In those 15 years have encountered countless glitches but god forbid ever call them glitches as in their mind the software is perfect. I could cite many examples but the reason I'm here now is because our file system is not displaying and there's another glitch with images and now and after a month they won't even respond to me. Lets back up to a few months ago when they stopped email hosting, it was supposed to be cut on a Friday but also they provided no notices as the day arrived so didn't even know it was for certain and never responded back about it. Instead they cut it that Thursday night and this was before the 4th of July, then had no support available until the following Tuesday and the changes for a new email service had to be done by them as of course there were glitches in the system... It's been 15 years of complete incompetence until you get to the top tech guys which would usually only happen when would get so pissed off and send a completely inappropriate message... and it goes all the way to [SENSITIVE CONTENT] who I copy on most issues so no doubt the all of this is just the culture of the biz. Anyone writing positive reviews has either been paid or just has not gotten deepen enough into their operations yet!

Avantages

There is nothing to like with the service and support they offer!

Inconvénients

Their software which certainly is not theirs based on how a lot of support seems to go through outside parties, horrible service going all the up to the president!

Leslie
  • Secteur d'activité : Impression
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
2

3,0
Publié le 11/11/2022

robust platform experiencing declining customer service, increasing "glitches", increasing...

We stayed with Shift 4 Shop/3dcartstores due to the functionality of the platform. The cost used to be good and the customer service much better in the past. However, over the course of the last year we have been experiencing an uptick in "glitches" on their platform. You almost have to demand to speak to management and then when / if they get to you. My most current situation is that all of our products have incorrect captioning descriptions, i.e. a red shirt is captioned black, AND THERE is no correction as of now since putting in a ticket over 3 days ago. According to them, it seems to be a "global" issue affecting everyones site on the platforms.

Avantages

We stayed with Shift 4 Shop/3dcartstores due to the functionality of the platform. The cost used to be good and the customer service much better in the past.

Inconvénients

Increasing "glitches" either globally or domain specific. Long or no response from upper management on serious issues such as missing orders, description issues. etc.

Robert
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 06/08/2019

Excellent product

I have used 3dCart for my online store probably for more than 10 years now, and I have been completely satisfied with their program and with their customer service. Their software is easy to use and easy to learn. I had them set up the program for me when I first began and it is still working smoothly today.

Avantages

ease of use, updates are automatically applied and are not done very often so there is no disruption, excellent service support, flexible program can be easily customized, competitive pricing, excellent tutorials, no coding skill is necessary for use, good communication from the company
from

Inconvénients

too many options for add ons for similar types of add on modules, a lot of space wasted on the screen (better now with the latest upgrade), finding photos in file manager is difficult

David
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
3
Support client
1

2,0
Publié le 30/03/2022

What happened folks ?

Poor after 3dcart. . Firstly they are stopping the use of Smarter Mail a key ingredient of communication easily working with the web site (or did).
Since the 8th March our site speeds under GT Metrix have gone from 1.5sec to 10.4 and last night 25 so we are dead in the water. S4S said possible server issue .. we'll migrate".. to date nothing, confirmed this morning, .. nothing. So in the next couple of weeks or so we'll move. Very sad.. but they still keep taking the money. I just don't understand why you would entertain receiving negative reviews for a clearly pointed out issue.

Avantages

Generally under 3dcart they resolved any issues we had quickly.

Inconvénients

Under 3dcart very little issues except technical coding that with our 20 odd years of building sites from scratch we overcame.

Bill
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
3
Support client
2

5,0
Publié le 06/08/2019

Great Company but difficult to get help when you need it

My overall experience until recently has been very good. I could generally figure out what I needed to do on my own. However, I don't it is anything special any longer.

Avantages

Versatility, variety of plugins. Nice templates.

Inconvénients

Customer service has really declined in the years I have used this software. When I first started you could get hold of someone early in the morning. Now it takes an executive order from Trump.

Utilisateur vérifié
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 29/08/2018

Great customer service

Overall solid trust worthy platform to build your ecommerce site with.

Avantages

Easy to get ahold of custmer service when issues arrose.

Inconvénients

Difficulties integrating with platforms such as facebook and instagram.

Shannon
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
3

3,0
Publié le 25/07/2022

Shift4Shop

Overall, I like the product. And it serves it's purpose for our business.

Avantages

It was fairly easy to set up my store, although there was a learning curve associated with getting it set up. I like that it integrates with our credit card processing company, Payjunction.

Inconvénients

Customer service could be better. It takes support a few days to respond

Mary
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 25/10/2016

From a blank page to a full site the little home brew store that could!

This was my first experience with a web page. I had to start our on line store. I had little or no experience with this sort of thing. I am proud to say our site is very easy to use. If I have a question or problem Customer Support is right there to help. I would recommend this to any one who needs a on line presents. If I can do you so can you!

Avantages

The choices and ease of use. The little clips that walk me threw something that I am trying to do for the first time.

Inconvénients

Not having a little clip in certain sections to walk me threw the first time.
Wish you had more options like constant contact for news letters Then I would not need them and would be able to do it all in one spot.

LORRAINE
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 05/08/2019

Ease of use

Tech support has been very helpful with my Google listing issues and directed me in how to resolve my issues. I was able to work within the software to make the necessary fixes.

Avantages

I moved my store from another website host that use a very hard program to use. I found this software very easy to use and navigate. I was able to get my store up and running in a few days.

Inconvénients

There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

Lea
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 27/02/2019

Great eCommerce platform

Avantages

Our store website is built using the 3dCart platform. I really like how it tracks and give your detail information regarding the customers and their purchases. As a store manager you can really use this information.

Inconvénients

The customer service chat takes a very long time to get responses at times. I should however mention that their staff is really knowledgeable!

Jim
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4,0
Publié le 25/10/2016

Big Upgrade from Yahoo

I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly. I found it with 3d cart. They offer apps and plugins that are optional and paid elsewhere. Also, I have found their method of building options on products to be one of the most simple and time saving of any other platform - and I have used quite a few. Customer service is very responsive. They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site. Thanks, 3d cart, for saving me from the exorbitant fees and headaches Yahoo had me experiencing.

Avantages

Full solution

Inconvénients

hosting resources and bandwidth fees

April
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
1

1,0
Publié le 17/03/2022

You will lose money

Not good

Avantages

Once set up its easy to add product if it works correctly

Inconvénients

My customers ALWAYS have problems with the payment screen at checkout. I've lost so much money with this account. Customers resort to calling me with their order because 9x out of 10 their is an issue with the site.

David
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
2

3,0
Publié le 30/03/2018

A Shopping Cart Jammed with Features, But a few issues prevented us from staying with them..

Avantages

3dCart has so many features it's awesome. You can tweak every product to have individual options and custom messages etc. It also can handle buy buttons that you can place on other websites. The individual product options were very impressive.

The user interface was easy to use.

Lots of third part applications are integrated as well.

Inconvénients

The stock templates always felt very dated. The layout blocks for new top sellers and new items etc are features that are never used on todays professional websites. The in store search did not work well and the filtering options were extremely limited without an add-on...which was still limited.

The Mobile functionality was somewhat broken and people were not able to checkout for a while.

The Customer Service wasn't too bad. The Chat was easy to get in touch, but the people on the other side didn't seem to understand their own platform sometimes. The email support was super slow.

Jeff
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 24/10/2016

3D cart eCommerce experience

I have used 3dcart for over three years now and have 3 sites hosted with them.
They are sharp on their customer support and the features are abundant.

I would recommend them for a start up business or a ongoing business to launch a web site and become part of the eCommerce revolution.

Avantages

All the features and the reliability of the company.

Inconvénients

Pricey on the hosting plan I am on due to traffic but not reflected in my sales.

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