---
description: Avis sur vcita : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications.
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title: vcita | Avis, prix et démonstrations - SoftwareAdvice FR
---

Breadcrumb: [Accueil](/) > [Logiciels de relance client](/directory/1843/accounts-receivable/software) > [vcita](/software/31237/vcita)

# vcita

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> vCita LiveSite est un outil d'engagement client en ligne qui permet aux utilisateurs d'intégrer des applications de planification, de paiement et de partage de documents directement dans leurs sites web, applications mobiles et sites de réseaux sociaux existants.
> 
> Conclusion : 292 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 292 Avis |
| Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: vcita
- **Pays**: Bellevue, É.-U.
- **Entreprise fondée en**: 2010

## Contexte commercial

- **Prix à partir de**: 35,00 €
- **Type de licence**:  (pendant l'essai gratuit)
- **Prix**: vcita s'adapte a vos besoins&#10;Forfait Essentials: prise de rendez-vous en ligne + paiements en ligne (19$/mois\*)&#10;Forfait Business: inclus en + campagnes email et SMS, tags clients, intégration avec des tierces parties, analytiques (45$/mois\*) &#10;&#10;Forfait Platinum: inclus en + la configuration des rôles et des autorisations du personnel, règle d’auto délégation, intégration via API (75$/mois\*) &#10;&#10;\*Tarif pour souscription annuelle &#10;Pour plus d’info rendez-vous sur https://www.vcita.com/fr-FR/tarifs
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, espagnol, français, hébreu, italien, néerlandais, polonais, portugais, russe
- **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Belgique, Brésil, Canada, Chine, Danemark, Espagne, France, Inde, Irlande, Israël, Italie, Japon, Mexique, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour et 3 de plus

##  Fonctionnalités

- AI Copilot
- API
- Accueil des patients
- Accès mobile
- Actions découlant d'un événement
- Alertes mobiles
- Alertes/Notifications
- Application mobile
- Application mobile pour clients
- Automatisation du marketing
- Autopaiement
- Autoresponders
- Autorisations basées sur les rôles
- Base de données de clients
- Base de données de clients
- Base de données de contacts
- Bibliothèque d'exercices
- Bibliothèque d'images
- Booking Management
- CRM

## Intégrations (23 au total)

- Constant Contact
- Duda
- FullContact
- GoDaddy Website Builder
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Joomla
- Meta for Business
- Microsoft Excel
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Square Payments

... et 8 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de relance client](https://www.softwareadvice.fr/directory/1843/accounts-receivable/software)

## Catégories connexes

- [Logiciels de relance client](https://www.softwareadvice.fr/directory/1843/accounts-receivable/software)
- [Logiciels de CRM pour iPad](https://www.softwareadvice.fr/directory/433/ipad/software)
- [Logiciels de gestion de contacts](https://www.softwareadvice.fr/directory/434/contact-management/software)
- [Logiciels de CRM mobile](https://www.softwareadvice.fr/directory/1491/mobile-crm/software)
- [Logiciels de CRM pour PME](https://www.softwareadvice.fr/directory/489/small-business/software)

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## Avis

### "Excellent scheduling features, with lots of different tools to increase sales" — 5.0/5

> **Andrew** | *7 janvier 2026* | Hôtellerie | Taux de recommandation : 9.0/10
> 
> **Avantages**: It has lots of helpful auto features which allow you to maximise income streams. The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels. The overall price for this if paid yearly is very reasonable for the functions offered.
> 
> **Inconvénients**: The only element we'd like to see is the ability to book multiple people into one activity rather than needing to do a person by person. This would be an option for a dropdown menu of some type. However this is manageable as we've found suitable ways around this that doesn't impact our customers.
> 
> We've used this software for over 4 years now and it has added new beneficial features as we've gone along. It has helped us see a much larger percentage of direct online bookings from customers since we've begun to use it.

-----

### "Affordable option that really offers everything you could need" — 5.0/5

> **Deidra** | *12 janvier 2026* | Services à la personne et aux familles | Taux de recommandation : 9.0/10
> 
> **Avantages**: the way the calendar works really makes sense to me. It has a lot of great options for marketing but also for the overall organization of the platform.
> 
> **Inconvénients**: There are small glitches here and there. Overall, I really wish we could make outbound calls with our assigned business phone number. That would be a game changer for us. We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system.
> 
> The customer service has been fantastic. Very knowledgeable and helpful. Timely as well. I will continue to use vcita as long as we can.

-----

### "Great platform" — 5.0/5

> **Dalia** | *16 octobre 2019* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: The CRM&#10;The payment and invoicing feature
> 
> **Inconvénients**: 1-The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier&#10;2-the layout of the emails coming from the platform with coding, doesn't look very high level
> 
> Love the CRM and being able to have all info under one umbrella. Easy to use

-----

### "One of the best ones out there, but still needs work." — 3.0/5

> **Zarinah** | *13 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10
> 
> **Avantages**: The client portal flow for both the backend and the clients. Clean, easy, and professional looking. I love how I had sort of a “control panel”  with functions to choose from without leaving the client portal. The price was reasonable. I love the “contact widget” that is placed on my website. I like the questionnaire feature within the booking flow. I like that’s it HIPPA compliant.
> 
> **Inconvénients**: Google calendar integration. It would block off old events that were deleted months ago from being available by clients. Almost every 3rd Saturday was not showing as available for scheduling. Literally lost potential sales until I discovered it recently. Also, the sms function seems to be unreliable despite having enough credits (only with certain clients from time to time, but recently became more frequent). There wasn’t a true waitlist for service appointments, only for “events”
> 
> The email customer support was a pain. Took too long to get an answer. By the time I got a reply, I couldn’t see it because I was actively working by then. Email tech support is too time consuming and disrupts my schedule.

-----

### "Vcita runs in the background so I don’t have to" — 5.0/5

> **Donnie** | *15 mars 2026* | Recrutement | Taux de recommandation : 9.0/10
> 
> **Avantages**: It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be honest, I think that having all my employees listed on there (as opposed to having one employee listed) has worked out way better than I expected and has not crashed yet.
> 
> **Inconvénients**: If two or more customers are registered under the same name, Vcita will merge their information and send the email address of the old customer to the new customer. This is "normal" according to Vcita support which blows my mind. Every time I try to export more than a handful of files Vcita will crash and I’m unable to get my data out, good luck trying to leave Vcita. The pricing is a little too high as well.
> 
> The clients used to forget the date/time of their scheduled video shoot but now with the automated messages sent by Vcita, they remember. I was able to create my terms/conditions prior to payment – this was good. With Vcita, I rarely get double booked.

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## Liens

- [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/31237/vcita)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.softwareadvice.de/software/31237/vcita> |
| en | <https://www.softwareadvice.com/crm/vcita-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/31237/vcita> |
| en-GB | <https://www.softwareadvice.co.uk/software/31237/vcita> |
| en-IE | <https://www.softwareadvice.ie/software/31237/vcita> |
| en-NZ | <https://www.softwareadvice.co.nz/software/31237/vcita> |
| fr | <https://www.softwareadvice.fr/software/31237/vcita> |

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